{"id":343791,"date":"2020-10-12T20:38:12","date_gmt":"2020-10-13T03:38:12","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=blog&p=343791"},"modified":"2020-10-12T20:38:12","modified_gmt":"2020-10-13T03:38:12","slug":"set-up-a-dialog-engine-bot-in-architect-for-chat-sms-and-messaging","status":"publish","type":"blog","link":"https:\/\/www.genesys.com\/ja-jp\/blog\/post\/set-up-a-dialog-engine-bot-in-architect-for-chat-sms-and-messaging","title":{"rendered":"Dialog Engine Bot\u3092\u8a2d\u5b9a\u3057\u3001\u30c1\u30e3\u30c3\u30c8\u3001SMS\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u306b\u3088\u308b\u9867\u5ba2\u5bfe\u5fdc\u306e\u81ea\u52d5\u5316\u3092\u5b9f\u73fe"},"content":{"rendered":"

[vc_section full_width=”stretch_row”][vc_row][vc_column][vc_column_text][\/vc_column_text][vc_row_inner content_placement=”middle”][vc_column_inner width=”1\/2″][vc_column_text]\u4f01\u696d\u306f\u3001\u3042\u3089\u3086\u308b\u30c1\u30e3\u30cd\u30eb\u3067\u4e00\u8cab\u3057\u305f\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u3092\u5b9f\u73fe\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u305f\u3044\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u4eba\u54e1\u306a\u3069\u306e\u30ea\u30bd\u30fc\u30b9\u3067\u3059\u3079\u3066\u3092\u89e3\u6c7a\u3059\u308b\u3053\u3068\u306f\u96e3\u3057\u3044\u305f\u3081\u3001\u591a\u304f\u306e\u4f01\u696d\u306f\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u3002\u5bfe\u8a71\u578bAI\u306f\u305d\u306e\u4e00\u4f8b\u3067\u3001\u4eee\u60f3\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u3082\u547c\u3070\u308c\u308b\u30dc\u30c3\u30c8\u304c\u81ea\u7136\u8a00\u8a9e\u3067\u9867\u5ba2\u5bfe\u5fdc\u3092\u884c\u3044\u307e\u3059\u3002\u30dc\u30c3\u30c8\u306f\u9867\u5ba2\u306e\u610f\u56f3\u3092\u7406\u89e3\u3057\u3001\u81ea\u52d5\u3067\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u5fdc\u3059\u308b\u304b\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u8ee2\u9001\u3057\u307e\u3059\u3002<\/p>\n

Experience as a ServiceSM<\/sup><\/a>\u3092\u5c55\u958b\u3059\u308b\u306b\u3042\u305f\u308a\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u30dc\u30c3\u30c8\u69cb\u7bc9\u6a5f\u80fd\u3092\u3067\u304d\u308b\u3060\u3051\u591a\u304f\u306e\u958b\u767a\u8005\u306b\u63d0\u4f9b\u3057\u305f\u3044\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u7ba1\u7406\u8005\u3084\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u304c\u3001\u30ed\u30fc\u30b3\u30fc\u30c9\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u7528\u3044\u3066\u77ed\u6642\u9593\u3067\u30dc\u30c3\u30c8\u3092\u69cb\u7bc9\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u3079\u304d\u3067\u3059\u3002\u305d\u306e\u624b\u6bb5\u3068\u3057\u3066\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u30cd\u30a4\u30c6\u30a3\u30d6\u30fb\u30dc\u30c3\u30c8\u30d3\u30eb\u30c0\u30fcGenesys Dialog Engine<\/a>\u3092\u7528\u610f\u3057\u307e\u3057\u305f\u3002\u76f4\u611f\u7684\u306a\u64cd\u4f5c\u6027\u306b\u3088\u308a\u3001\u30dc\u30c3\u30c8\u3092\u3088\u308a\u7c21\u5358\u306b\u69cb\u7bc9\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u69cb\u7bc9\u3057\u305f\u30dc\u30c3\u30c8\u306f\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u30d3\u30eb\u30c0\u30fcGenesys CloudTM<\/sup> Architect<\/a>\u3068\u4e00\u4f53\u5316\u3067\u304d\u307e\u3059\u3002\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u3001\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u30c1\u30e3\u30c3\u30c8\u3001SMS\u306a\u3069\u306e\u5404\u7a2e\u30c1\u30e3\u30cd\u30eb\u7528\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u3001\u30c9\u30e9\u30c3\u30b0\u30a2\u30f3\u30c9\u30c9\u30ed\u30c3\u30d7\u3067\u69cb\u7bc9\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n

\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u306b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30fb\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u3088\u304f\u3042\u308b\u8cea\u554f\u3078\u306e\u56de\u7b54\u306a\u3069\u306e\u5b9a\u578b\u696d\u52d9\u3092\u3001\u3042\u3089\u3086\u308b\u30c1\u30e3\u30cd\u30eb\u3067\u81ea\u52d5\u51e6\u7406\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_single_image image=”332767″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row content_placement=”middle”][vc_column v_align=”middle” width=”1\/2″][vc_video link=”https:\/\/www.youtube.com\/embed\/tDzSqc3J8qE”][\/vc_column][vc_column width=”1\/2″][vc_column_text]\u4ee5\u4e0b\u306f\u3001\u30ec\u30b9\u30c8\u30e9\u30f3\u304c\u30c6\u30fc\u30d6\u30eb\u4e88\u7d04\u7528\u306b\u30dc\u30c3\u30c8\u3092\u4f7f\u7528\u3059\u308b\u5834\u5408\u306e\u4f8b\u3067\u3059\u3002\u9078\u629e\u3057\u305f\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb\u306e\u30dc\u30c3\u30c8\u3092\u3001Genesys Architect\u5185\u306b\u8a2d\u5b9a\u3059\u308b\u65b9\u6cd5\u3092\u8aac\u660e\u3057\u307e\u3059\u3002<\/p>\n

    \n
  1. Dialog Engine\u3067\u5fc5\u8981\u3068\u3055\u308c\u308b\u6a29\u9650\u304c\u3042\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<\/li>\n
  2. \u5730\u57df\u8a2d\u5b9a\u306b\u3082\u3068\u3065\u304d\u3001Genesys Cloud\u306eDialog Engine Bot Builder Dashboard\u306b\u30a2\u30af\u30bb\u30b9\u3057\u307e\u3059\u3002<\/li>\n
  3. Dialog Engine\u5185\u3067\u300c\u30c6\u30fc\u30d6\u30eb\u4e88\u7d04\u30dc\u30c3\u30c8\u300d\u3068\u3001\u9867\u5ba2\u304b\u3089\u60c5\u5831\u3092\u53d6\u5f97\u3067\u304d\u308b\u30e6\u30fc\u30b6\u30fc\u30a4\u30f3\u30c6\u30f3\u30c8\u3092\u4f5c\u6210\u3057\u307e\u3059\u3002Dialog Engine\u3092\u4f7f\u7528\u3059\u308b\u3068\u3001\u9867\u5ba2\u306e\u81ea\u7136\u8a00\u8a9e\u3001\u3064\u307e\u308a\u9867\u5ba2\u304c\u8cea\u554f\u3059\u308b\u3068\u304d\u306b\u4f7f\u3046\u8a00\u8a9e\u3067\u3001\u8907\u6570\u30c1\u30e3\u30cd\u30eb\u7528\u306e\u30dc\u30c3\u30c8\u306b\u30a4\u30f3\u30c6\u30f3\u30c8\u3092\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002Architect\u3067\u306f\u3001\u30bd\u30fc\u30b9\u304c\u4f1a\u8a71\u304b\u6587\u5b57\u60c5\u5831\u304b\u306b\u304b\u304b\u308f\u3089\u305a\u591a\u7a2e\u985e\u306e\u30a4\u30f3\u30c6\u30f3\u30c8\u3092\u4e00\u5143\u5316\u3067\u304d\u307e\u3059\u3002<\/li>\n
  4. \u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u30c1\u30e3\u30c3\u30c8\u3001SMS\u3001E\u30e1\u30fc\u30eb\u306a\u3069\u306e\u4efb\u610f\u306e\u30c1\u30e3\u30cd\u30eb\u3067\u3001Architect\u304b\u3089\u4f5c\u6210\u3057\u305f\u30dc\u30c3\u30c8\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u3059\u3002<\/li>\n
  5. Call Dialog Engine Bot\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u9078\u629e\u3057\u307e\u3059\u3002\u3053\u306e\u30ea\u30b9\u30c8\u306b\u306f\u3001\u30b7\u30b9\u30c6\u30e0\u306b\u7d44\u307f\u8fbc\u307e\u308c\u305f\u3059\u3079\u3066\u306eDialog Engine\u30dc\u30c3\u30c8\u304c\u3042\u3089\u304b\u3058\u3081\u5165\u529b\u3055\u308c\u3066\u3044\u307e\u3059\u3002Architect\u306f\u3001\u5404\u30a4\u30f3\u30c6\u30f3\u30c8\u306e\u30d5\u30ed\u30fc\u30d1\u30b9\u3092\u81ea\u52d5\u7684\u306b\u4f5c\u6210\u3057\u307e\u3059\u3002\u30a4\u30f3\u30c6\u30f3\u30c8\u306b\u5408\u308f\u305b\u56de\u7b54\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u8907\u96d1\u3067\u5bfe\u4eba\u5bfe\u5fdc\u3092\u8981\u3059\u308b\u30a4\u30f3\u30c6\u30f3\u30c8\u306e\u5834\u5408\u306f\u901a\u8a71\u3092\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u8ee2\u9001\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ol>\n

    [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]Architect\u306f\u3001Google Dialog Flow\u3084Amazon Lex\u3092\u306f\u3058\u3081\u3068\u3059\u308b\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u30fc\u30d9\u30f3\u30c0\u30fc\u88fd\u30dc\u30c3\u30c8\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u3082\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002\u30dc\u30c3\u30c8\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u554f\u308f\u305a\u3001\u4e00\u8cab\u3057\u305f\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002<\/p>\n

    \u8a73\u7d30\u306f\u30ea\u30bd\u30fc\u30b9\u30bb\u30f3\u30bf\u30fc\u306eCall Dialog Engine\u306e\u30dc\u30c3\u30c8\u30a2\u30af\u30b7\u30e7\u30f3\u306b\u95a2\u3059\u308b\u8a18\u4e8b<\/a>\u3092\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002Genesys Cloud Architect\u5185\u3067\u30dc\u30c3\u30c8\u30d5\u30ed\u30fc\u3092\u8a2d\u5b9a\u3059\u308b\u65b9\u6cd5\u3092\u3054\u7d39\u4ecb\u3057\u3066\u3044\u307e\u3059\u3002[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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