{"id":343785,"date":"2020-10-12T20:35:55","date_gmt":"2020-10-13T03:35:55","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=blog&#038;p=343785"},"modified":"2022-04-24T19:50:49","modified_gmt":"2022-04-25T02:50:49","slug":"calculating-the-exceptional-roi-of-working-from-home","status":"publish","type":"blog","link":"https:\/\/www.genesys.com\/ja-jp\/blog\/post\/calculating-the-exceptional-roi-of-working-from-home","title":{"rendered":"\u6570\u5b57\u3067\u898b\u308b\u5728\u5b85\u52e4\u52d9\u306eROI\u3078\u306e\u8ca2\u732e"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8221;stretch_row&#8221;][vc_row][vc_column][vc_column_text]<em><strong>Guest blog by Stephen Leaden, Founder and President of Leaden Associates, Inc.\u00a0<\/strong><\/em><\/p>\n<p>At this point, most of us have been <a href=\"https:\/\/www.genesys.com\/blog\/post\/tracking-the-shift-to-remote-contact-center-workers-amid-covid-19\" target=\"_blank\" rel=\"noopener noreferrer\">working from home for several months<\/a> due to COVID-19. \u5728\u5b85\u52e4\u52d9\u304c\u3053\u308c\u307b\u3069\u77ed\u671f\u9593\u306b\u5b9a\u7740\u3059\u308b\u3068\u306f\u3001\u3060\u308c\u3082\u4e88\u60f3\u3067\u304d\u306a\u304b\u3063\u305f\u306f\u305a\u3067\u3059\u3002\u4eba\u3005\u306f\u3001\u30da\u30c3\u30c8\u3084\u5b50\u4f9b\u304c\u8d70\u308a\u56de\u308b\u97f3\u3092\u6291\u3048\u3001\u90aa\u9b54\u3055\u308c\u308b\u3053\u3068\u306a\u304f\u4ed5\u4e8b\u306b\u96c6\u4e2d\u3067\u304d\u308b\u5834\u6240\u3092\u78ba\u4fdd\u3057\u306a\u304c\u3089\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u5229\u7528\u3055\u308c\u3066\u3044\u308b\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u6d3b\u7528\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3068\u306f\u3001\u30d6\u30ed\u30fc\u30c9\u30d0\u30f3\u30c9\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u3001PC\u3084\u30ce\u30fc\u30c8\u30d1\u30bd\u30b3\u30f3\u3001VPN\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3001\u6709\u7dda\/\u30ef\u30a4\u30e4\u30ec\u30b9\u30d8\u30c3\u30c9\u30db\u30f3\u306a\u3069\u3067\u3059\u3002<a href=\"https:\/\/www.genesys.com\/blog\/post\/staying-safe-and-sane-in-a-work-from-home-world\" target=\"_blank\" rel=\"noopener noreferrer\">\u5728\u5b85\u52e4\u52d9\u304c\u30cb\u30e5\u30fc\u30ce\u30fc\u30de\u30eb<\/a>\u3068\u3057\u3066\u5b9a\u7740\u3057\u305f\u70b9\u306b\u7570\u8ad6\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u6700\u8fd1\u3042\u308b\u5927\u624b\u6295\u8cc7\u4f01\u696d\u304c\u3001\u30cb\u30e5\u30fc\u30e8\u30fc\u30af\u5e02\u306e\u5546\u7528\u30b9\u30da\u30fc\u30b9\u309275%\u524a\u6e1b\u3059\u308b\u3068\u767a\u8868\u3057\u307e\u3057\u305f\u3002\u30b9\u30bf\u30c3\u30d5\u306e\u51fa\u793e\u6bd4\u7387\u306f\u7d0450\uff5e60%\u306b\u306a\u308b\u4e88\u5b9a\u3067\u3001\u3053\u306e\u4e2d\u306b\u306f1\u9031\u9593\u306b2\u65e5\u306e\u307f\u51fa\u52e4\u3059\u308b\u30b9\u30bf\u30c3\u30d5\u3082\u542b\u307e\u308c\u3066\u304a\u308a\u3001\u7279\u5225\u306b\u53ef\u52d5\u5f0f\u306e\u30d1\u30fc\u30c6\u30a3\u30b7\u30e7\u30f3\u3084\u30aa\u30d5\u30a3\u30b9\u3092\u4f7f\u7528\u3059\u308b\u3068\u306e\u3053\u3068\u3067\u3059\u3002<\/p>\n<p>\u65b0\u578b\u30b3\u30ed\u30ca\u30a6\u30a4\u30eb\u30b9\u611f\u67d3\u75c7\uff08COVID-19\uff09\u3068\u30ed\u30c3\u30af\u30c0\u30a6\u30f3\u304c\u30d3\u30b8\u30cd\u30b9\u306b\u3082\u305f\u3089\u3057\u305f\u5f71\u97ff\u306f\u4ed6\u306b\u3082\u3042\u308a\u307e\u3059\u3002\u5927\u898f\u6a21\u306a\u5927\u5b662\u6821\u304c\u3001IT\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5168\u4f53\u3092\u30d0\u30fc\u30c1\u30e3\u30eb\u5316\u3057\u3001\u30d5\u30eb\u30bf\u30a4\u30e0\u306e\u5728\u5b85\u52e4\u52d9\u5236\u3092\u63a1\u7528\u3057\u307e\u3057\u305f\u3002\u5728\u5b85\u52e4\u52d9\u5316\u306b\u3088\u308a\u5404\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u751f\u7523\u6027\u304c\u5927\u5e45\u306b\u5411\u4e0a\u3057\u305f\u305f\u3081\u3001\u30aa\u30d5\u30a3\u30b9\u52e4\u52d9\u306b\u623b\u3059\u3053\u3068\u306f\u306a\u3044\u3060\u308d\u3046\u3068\u5927\u5b66\u306eCIO\u306f\u8a9e\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>COVID-19\u306f\u308f\u305a\u304b4\u30ab\u6708\u3067\u3001\u79c1\u305f\u3061\u306e\u8003\u3048\u65b9\u3092\u3053\u308c\u307b\u3069\u5927\u304d\u304f\u5909\u5316\u3055\u305b\u305f\u306e\u3067\u3059\u3002\u5728\u5b85\u52e4\u52d9\u3092\u5b8c\u5168\u306b\u5426\u5b9a\u3057\u3066\u304d\u305f\u4f01\u696d\u3082\u3001\u8003\u3048\u65b9\u3092\u5909\u3048\u59cb\u3081\u3066\u3044\u307e\u3059\u3002\u307b\u307c\u3059\u3079\u3066\u306e\u9762\u3067\u3001\u5728\u5b85\u52e4\u52d9\u304c\u751f\u7523\u6027\u306e\u5411\u4e0a\u306b\u76f4\u7d50\u3057\u305f\u305f\u3081\u3067\u3059\u3002\u3053\u3046\u3057\u305f\u4f01\u696d\u3082\u3001\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u30c4\u30fc\u30eb\u3092\u4f7f\u7528\u3057\u30aa\u30f3\u30e9\u30a4\u30f3\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u884c\u3044\u3001\u30ea\u30e2\u30fc\u30c8\u696d\u52d9\u3092\u9032\u3081\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>\u52d5\u753b\u3082\u91cd\u8981\u306a\u5f79\u5272\u3092\u679c\u305f\u3057\u3066\u3044\u307e\u3059\u3002\u904e\u53bb25\u5e74\u4ee5\u4e0a\u3001\u4f1a\u8a71\u3001\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u4e3b\u8981\u30c1\u30e3\u30cd\u30eb\u3068\u3057\u3066\u52d5\u753b\u3092\u4f7f\u3046\u3053\u3068\u306f\u3042\u308a\u307e\u305b\u3093\u3067\u3057\u305f\u3002\u3057\u304b\u3057\u3001\u72b6\u6cc1\u306f\u4e00\u5909\u3057\u307e\u3057\u305f\u3002\u52d5\u753b\u306f\u3001\u97f3\u58f0\u3001\u30c1\u30e3\u30c3\u30c8\u3001E\u30e1\u30fc\u30eb\u3068\u540c\u69d8\u306b\u5728\u5b85\u52e4\u52d9\u306e\u4e3b\u8981\u30c1\u30e3\u30cd\u30eb\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><strong>\u30c7\u30fc\u30bf\u3067\u898b\u308b\u5728\u5b85\u52e4\u52d9\u306e\u30e1\u30ea\u30c3\u30c8<\/strong><\/p>\n<p>\u591a\u304f\u306e\u8a18\u4e8b\u3084\u30d6\u30ed\u30b0\u3067\u3001\u51fa\u793e\u52e4\u52d9\u3068\u6bd4\u3079<a href=\"https:\/\/www.genesys.com\/blog\/post\/make-your-customer-experience-thrive-in-the-new-normal\" target=\"_blank\" rel=\"noopener noreferrer\">\u5728\u5b85\u52e4\u52d9\u306e\u751f\u7523\u6027\u304c\u9ad8\u3044<\/a>\u3053\u3068\u304c\u660e\u3089\u304b\u306b\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u5f53\u793e\u3082\u3055\u307e\u3056\u307e\u306a\u304a\u5ba2\u69d8\u3068\u8b70\u8ad6\u3057\u3066\u304d\u307e\u3057\u305f\u304c\u3001\u5728\u5b85\u52e4\u52d9\u306e\u5c0e\u5165\u306f\u4e0d\u52d5\u7523\u30b3\u30b9\u30c8\u3092\u5927\u5e45\u306b\u524a\u6e1b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u306e2\u70b9\u3060\u3051\u3067\u3082\u3001\u6295\u8cc7\u5bfe\u52b9\u679c\uff08ROI\uff09\u5411\u4e0a\u3092\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u95a2\u3057\u3066\u8a00\u3048\u3070\u3001\u30b9\u30bf\u30c3\u30d5\u306e\u96e2\u8077\u7387\u3068\u521d\u56de\u89e3\u6c7a\u7387\uff08FCR\uff09\u306e\u6539\u5584\u3068\u3044\u3046\u30e1\u30ea\u30c3\u30c8\u3082\u3042\u308a\u307e\u3059\u3002\u5728\u5b85\u52e4\u52d9\u8005\u306e\u96e2\u8077\u7387\u304c\u4e00\u8cab\u3057\u3066\u4f4e\u3044\u3053\u3068\u306f\u3001\u904e\u53bb\u306e\u5b9f\u7e3e\u304b\u3089\u660e\u3089\u304b\u3067\u3059\u3002FCR\u306f\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308a\u3001\u9867\u5ba2\u304b\u3089\u306e\u30b3\u30fc\u30eb\u30d0\u30c3\u30af\u3092\u4e0d\u8981\u306b\u3057\u307e\u3059\u3002<\/p>\n<p>\u5728\u5b85\u52e4\u52d9\u8005\u306eROI\u306b\u95a2\u9023\u3059\u308b\u30c7\u30fc\u30bf\u3092\u3044\u304f\u3064\u304b\u3054\u7d39\u4ecb\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<ul>\n<li><strong>\u4e0d\u52d5\u7523\u30b3\u30b9\u30c8\uff1a<\/strong>\u30aa\u30d5\u30a3\u30b9\u30b9\u30da\u30fc\u30b9\u309213.93\u5e73\u65b9\u30e1\u30fc\u30c8\u30eb\u524a\u6e1b\u3059\u308b\u3068\u3001\u5e74\u95935500\u30c9\u30eb\u306e\u7bc0\u7d04\u306b\u306a\u308a\u307e\u3059\u3002100\u4eba\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30fb\u30b9\u30bf\u30c3\u30d5\u3092\u5728\u5b85\u52e4\u52d9\u306b\u5207\u308a\u66ff\u3048\u308b\u3068\u3001\u5e74\u959355\u4e07\u30c9\u30eb\u306e\u7bc0\u7d04\u306b\u306a\u308a\u307e\u3059\u3002\u30aa\u30d5\u30a3\u30b9\u3067\u5e74\u95936500\uff5e7000\u30c9\u30eb\u7bc0\u7d04\u3067\u304d\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/li>\n<li><strong>\u751f\u7523\u6027\u306e\u5411\u4e0a\uff1a<\/strong>\u5728\u5b85\u52e4\u52d9\u306e\u5834\u5408\u751f\u7523\u6027\u304c5\uff5e7%\u5411\u4e0a\u3057\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u56fd\u5185\u5e73\u5747\u5e74\u53ce\uff08\u5404\u7a2e\u624b\u5f53\u8fbc\u307f\uff09\u3092\u7d045\u4e07\u30c9\u30eb\u3068\u60f3\u5b9a\u3057\u3001100\u4eba\u898f\u6a21\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30675\uff5e7\u4eba\u3092\u5728\u5b85\u52e4\u52d9\u306b\u79fb\u884c\u3057\u305f\u5834\u5408\u3001\u5e74\u959325\uff5e35\u4e07\u30c9\u30eb\u306b\u76f8\u5f53\u3057\u307e\u3059\u3002\u3053\u306e\u5834\u5408\u306e\u5e74\u9593\u524a\u6e1b\u984d\u306f1\u4eba\u3042\u305f\u308a3000\u30c9\u30eb\u3067\u3059\u3002\u7a7a\u3044\u305f\u30ea\u30bd\u30fc\u30b9\u3092\u4ed8\u52a0\u4fa1\u5024\u306e\u9ad8\u3044\u3001\u4ed6\u306e\u696d\u52d9\u306b\u30a2\u30b5\u30a4\u30f3\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n<li><strong>\u96e2\u8077\u7387\uff1a<\/strong>\u5728\u5b85\u52e4\u52d9\u3092\u5c0e\u5165\u3059\u308b\u3068\u3001\u96e2\u8077\u7387\u3082\u4f4e\u4e0b\u3057\u307e\u3059\u3002\u5728\u5b85\u52e4\u52d9\u306e\u307f\u53ef\u80fd\u306a\u719f\u7df4\u30b9\u30bf\u30c3\u30d5\u3092\u96c7\u7528\u3067\u304d\u308b\u305f\u3081\u3067\u3059\u3002\u96e2\u8077\u7387\u306e\u4f4e\u3055\u306f\u3001\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u6642\u9593\u3084\u5c0e\u5165\u671f\u9593\u3001\u76e3\u7763\u696d\u52d9\u306e\u524a\u6e1b\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u63a1\u7528\u30b3\u30b9\u30c8\u306f\u3001\u4e00\u822c\u7684\u306b5000\uff5e7500\u30c9\u30eb\uff08\u5e73\u57476250\u30c9\u30eb\uff09\u307b\u3069\u3067\u3001\u4e3b\u306a\u5185\u5bb9\u306f\u65b0\u898f\u63a1\u7528\u3068\u7814\u4fee\u3067\u3059\u3002<\/li>\n<\/ul>\n<p style=\"padding-left: 40px;\">24\u30ab\u6708\u4ee5\u5185\u306e\u5e73\u5747\u96e2\u8077\u7387\u306f\u5e73\u574775%\u3067\u30011\u4eba\u3042\u305f\u308a6500\u30c9\u30eb\u306b\u76f8\u5f53\u3057\u307e\u3059\u3002<a href=\"https:\/\/qatc.org\/winter-2015-connection\/exploring-call-center-turnover-numbers\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5728\u5b85\u52e4\u52d9\u8005\u306e\u96e2\u8077\u7387<\/a>\u306f\u308f\u305a\u304b20%\u3067\u3059\u3002100\u4eba\u898f\u6a21\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u60f3\u5b9a\u3057\u305f\u5834\u5408\u3001\u96e2\u8077\u30b3\u30b9\u30c8\u306f24\u4e07500\u30c9\u30eb\u3001\u5728\u5b85\u52e4\u52d9\u8005\u3067\u306f6\u4e075000\u30c9\u30eb\u306b\u76f8\u5f53\u3057\u307e\u3059\u3002\u5dee\u7570\u306f17\u4e075500\u30c9\u30eb\u30011\u4eba\u3042\u305f\u308a\u5e73\u57471755\u30c9\u30eb\u3067\u3059\u3002<\/p>\n<ul>\n<li><strong>\u521d\u56de\u89e3\u6c7a\u7387\uff08FCR\uff09\uff1a<\/strong>\u904e\u53bb\u306e\u5b9f\u7e3e\u3067\u306f\u3001\u5728\u5b85\u52e4\u52d9\u306e\u5834\u5408\u3001FCR\u5411\u4e0a\u306b\u3088\u308a\u30b3\u30fc\u30eb\u4ef6\u6570\u304c18%\u6e1b\u5c11\u3057\u307e\u3057\u305f\u3002FCR\u304c1%\u5411\u4e0a\u3059\u308b\u3068\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u904b\u55b6\u30b3\u30b9\u30c8\u306f1%\u524a\u6e1b\u3057\u3001\u30b9\u30bf\u30c3\u30d5\u306e\u54c1\u8cea\u78ba\u4fdd\u306b\u8cbb\u3084\u3059\u6642\u9593\u306f18%\u6e1b\u5c11\u3057\u307e\u3059\u3002100\u4eba\u898f\u6a21\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5834\u5408\u3001\u30b9\u30bf\u30c3\u30d5\u306e\u78ba\u4fdd\u3084\u4eba\u54e1\u914d\u7f6e\u306f18\u4eba\u3067\u5bfe\u5fdc\u3067\u304d\u307e\u3059\u30021\u4eba\u3042\u305f\u308a\u306e\u56fd\u5185\u5e73\u5747\u5e74\u53ce\uff08\u5404\u7a2e\u624b\u5f53\u8fbc\u307f\uff09\u3092\u7d045\u4e07\u30c9\u30eb\u3068\u3059\u308b\u3068\u3001\u5e74\u95939\u4e07\u30c9\u30eb\u3001\u5e74\u9593\u5408\u8a0890\u4e07\u30c9\u30eb\u306b\u76f8\u5f53\u3057\u307e\u3059\u3002\u7a7a\u3044\u305f\u4eba\u54e1\u7ba1\u7406\u30b3\u30b9\u30c8\u3092\u3001SLA\u3001KPI\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u5168\u4f53\u306e\u6539\u5584\u306a\u3069\u306b\u96c6\u4e2d\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p style=\"text-align: center;\"><strong>\u3053\u308c\u3089\u306e\u6570\u5b57\u3092\u5408\u8a08\u3059\u308b\u3068\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5e74\u9593\u524a\u6e1b\u984d\u306f1\u4eba\u3042\u305f\u308a1\u4e079225\u30c9\u30eb\u306b\u306a\u308a\u307e\u3059\u3002<\/strong><\/p>\n<p>\u3055\u3089\u306b\u3001FCR\u3001\u96e2\u8077\u7387\u306e\u6539\u5584\u306b\u3088\u308b\u30e1\u30ea\u30c3\u30c8\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u30b5\u30fc\u30d3\u30b9\u306b\u6e80\u8db3\u3057\u305f\u9867\u5ba2\u306f\u3001\u5f53\u8a72\u4f01\u696d\u306b\u5bfe\u3059\u308b\u652f\u51fa\u304c16%\u5897\u52a0\u3057\u307e\u3059\u3002<\/li>\n<li>\u9867\u5ba2\u5bfe\u5fdc\u306b\u4e0d\u6e80\u3092\u611f\u3058\u305f\u5834\u5408\u3001\u6d88\u8cbb\u8005\u306e60%\u4ee5\u4e0a\u306f\u305d\u306e\u4f01\u696d\u3092\u5229\u7528\u3057\u306a\u304f\u306a\u308a\u307e\u3059\u3002<\/li>\n<li>\u9867\u5ba2\u5bfe\u5fdc\u306b\u6e80\u8db3\u3057\u305f\u5834\u5408\u3001\u6d88\u8cbb\u8005\u306e77%\u306f\u305d\u306e\u4f01\u696d\u3092\u4ed6\u306e\u4eba\u306b\u52e7\u3081\u308b\u3068\u56de\u7b54\u3057\u3066\u3044\u307e\u3059\u3002<\/li>\n<li>\u9867\u5ba2\u306e33%\u304c\u3001\u521d\u56de\u89e3\u6c7a\u7387\u306e\u9ad8\u3055\u306f<a href=\"https:\/\/www.unicomcorp.com\/\">\u4f01\u696d\u306e\u8a55\u4fa1\u57fa\u6e96\u3067\u3042\u308b<\/a>\u3068\u56de\u7b54\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><strong>\u5728\u5b85\u52e4\u52d9\u306e\u30e1\u30ea\u30c3\u30c8<\/strong><\/p>\n<p>\u5728\u5b85\u52e4\u52d9\u306f\u3001\u5f93\u696d\u54e1\u306b\u3082\u30e1\u30ea\u30c3\u30c8\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002\u4ee5\u4e0b\u306f\u3001<a href=\"https:\/\/www.flexjobs.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">flexjobs.com<\/a>\u306e\u8abf\u67fb\u7d50\u679c\u3067\u3059\u3002<\/p>\n<ul>\n<li>\u51fa\u793e\u52e4\u52d9\u8005\u306f\u3001\u30ac\u30bd\u30ea\u30f3\u3001\u8eca\u4e21\u7dad\u6301\u8cbb\u3001\u81ea\u52d5\u8eca\u4fdd\u967a\u306a\u3069\u306e\u4ea4\u901a\u8cbb\u306b\u5e74\u9593\u5e73\u57472000\uff5e5000\u30c9\u30eb\u8cbb\u3084\u3057\u307e\u3059\u3002<\/li>\n<li>\u5728\u5b85\u52e4\u52d9\u8005\u306f\u3001\u30d3\u30b8\u30cd\u30b9\u7528\u306e\u8863\u985e\u8cfc\u5165\u304a\u3088\u3073\u7dad\u6301\u8cbb\u3092\u5e74\u95931600\uff5e2000\u30c9\u30eb\uff08\u5e73\u57471800\u30c9\u30eb\uff09\u7bc0\u7d04\u3067\u304d\u307e\u3059\u3002<\/li>\n<li>\u51fa\u793e\u52e4\u52d9\u306e\u5834\u5408\u3001\u663c\u98df\u306b\u304b\u304b\u308b\u30b3\u30b9\u30c8\u306f\u3001\u5e74\u95933500\u30c9\u30eb\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n<li>\u5728\u5b85\u52e4\u52d9\u8005\u306b\u306f\u3001\u7a0e\u63a7\u9664\u3068\u30db\u30fc\u30e0\u30aa\u30d5\u30a3\u30b9\u63a7\u9664\u304c\u9069\u7528\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u51fa\u793e\u52e4\u52d9\u306e\u6e1b\u5c11\u306f\u3001\u74b0\u5883\u306b\u3082\u597d\u5f71\u97ff\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002COVID-19\u306b\u3088\u308b\u5916\u51fa\u7981\u6b62\u4ee4\u306e\u7d50\u679c\u3001\u308f\u305a\u304b30\u65e5\u9593\u3067\u591a\u304f\u306e\u4e3b\u8981\u90fd\u5e02\u306e\u74b0\u5883\u6c5a\u67d3\u30ec\u30d9\u30eb\u304c\u4f4e\u4e0b\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u5728\u5b85\u52e4\u52d9\u306b\u3088\u308b\u6700\u5927\u306e\u30e1\u30ea\u30c3\u30c8\u306f\u3001\u5f93\u696d\u54e1\u306b\u6642\u9593\u306e\u4f59\u88d5\u304c\u751f\u307e\u308c\u308b\u70b9\u3067\u3059\u3002\u5728\u5b85\u52e4\u52d9\u8005\u306f\u3001\u901a\u52e4\u6642\u9593\u304c\u30bc\u30ed\u306b\u306a\u308a\u307e\u3059\u3002\u901a\u52e4\u6642\u9593\u304c1\u65e5\u5e73\u57471.5\u6642\u9593\u306e\u5834\u5408\u30011\u30ab\u6708\u3042\u305f\u308a32\u6642\u9593\u3001\u55b6\u696d\u65e5\u306b\u63db\u7b97\u3057\u30661\u30ab\u6708\u3042\u305f\u308a4\u65e5\u3001\u5e74\u959348\u65e5\u306b\u76f8\u5f53\u3057\u307e\u3059\u3002\u901a\u52e4\u6642\u9593\u306e\u524a\u6e1b\u306f\u3001\u751f\u6d3b\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n<p style=\"text-align: center;\"><strong>\u5728\u5b85\u52e4\u52d9\u306b\u3088\u308a\u30011\u4eba\u3042\u305f\u308a\u5e74\u95938800\u30c9\u30eb\u306e\u30b3\u30b9\u30c8\u524a\u6e1b\u306b\u52a0\u3048\u3001\u901a\u52e4\u6642\u9593\u306b\u8cbb\u3084\u3057\u3066\u3044\u305f48\u65e5\u5206\u3092\u7bc0\u7d04\u3067\u304d\u307e\u3059\u3002<br \/>\n<\/strong><\/p>\n<p style=\"text-align: left;\"><strong>\u7d50\u8ad6<br 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