{"id":201832,"date":"2019-12-06T00:37:55","date_gmt":"2019-12-06T08:37:55","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=blog&#038;p=201832"},"modified":"2019-12-23T22:21:50","modified_gmt":"2019-12-24T06:21:50","slug":"build-buy-or-extend-determine-your-cloud-contact-center-needs","status":"publish","type":"blog","link":"https:\/\/www.genesys.com\/ja-jp\/blog\/post\/build-buy-or-extend-determine-your-cloud-contact-center-needs","title":{"rendered":"\u30af\u30e9\u30a6\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u53d6\u308a\u5dfb\u304f3\u3064\u306e\u30cb\u30fc\u30ba \u201d\u8cfc\u5165\u30fb\u69cb\u7bc9\u30fb\u62e1\u5927\u201d \u3063\u3066\uff1f\u3010\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30de\u30cd\u30b8\u30e1\u30f3\u30c8TIPS\u3011"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8221;stretch_row&#8221;][vc_row][vc_column][vc_column_text]<\/p>\n<p>\u30af\u30e9\u30a6\u30c9\u3078\u306e\u30b7\u30d5\u30c8\u306b\u3088\u308a\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u3081\u3050\u308b\u74b0\u5883\u306f\u5909\u5316\u3057\u3001\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u3088\u308a\u81ea\u7531\u306b\u69cb\u7bc9\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u307e\u305f\u7279\u5b9a\u306e\u30cb\u30fc\u30ba\u306b\u5bfe\u3057\u3066\u6a5f\u80fd\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u3066\u5229\u7528\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3057\u305f\u3002\u3064\u307e\u308a\u3001\u9078\u629e\u80a2\u304c\u5e83\u304c\u3063\u305f\u3068\u3044\u3046\u3053\u3068\u3067\u3059\u3002\u3053\u3053\u3067\u3069\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u30d9\u30b9\u30c8\u3067\u3042\u308b\u304b\u3092\u6c7a\u3081\u308b\u306b\u3042\u305f\u3063\u3066\u3001\u4e8b\u696d\u306e\u7279\u5fb4\u3092\u3057\u3063\u304b\u308a\u3068\u7406\u89e3\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u5177\u4f53\u7684\u306b\u306f\u3001\u73fe\u5728\u306e\u72b6\u6cc1\u3001\u4eca\u5f8c\u306e\u76ee\u6a19\u3001\u305d\u306e\u76ee\u6a19\u3092\u3069\u306e\u7a0b\u5ea6\u306e\u671f\u9593\u3067\u9054\u6210\u3059\u308b\u3064\u3082\u308a\u306a\u306e\u304b\u3001\u3068\u3044\u3063\u305f\u3053\u3068\u3067\u3059\u3002\u3053\u308c\u3089\u3092\u660e\u78ba\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u3069\u306e\u3088\u3046\u306b\u30af\u30e9\u30a6\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u53d6\u308a\u5165\u308c\u3066\u3044\u304f\u306e\u304b\u3092\u7406\u89e3\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u306e\u3067\u3059\u3002<br \/>\n<strong>\u30af\u30e9\u30a6\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u8cfc\u5165\u3059\u308b\u5074\u304c\u5fc5\u8981\u3068\u3057\u3066\u3044\u308b\u3082\u306e<\/strong><\/p>\n<p>\u30b5\u30fc\u30d3\u30b9\u8cfc\u5165\u8005\u306f\u3001\u30b9\u30d4\u30fc\u30c9\u3092\u6c42\u3081\u3066\u3044\u307e\u3059\u3002\u30cb\u30fc\u30ba\u3092\u6e80\u305f\u3059\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3042\u308c\u3070\u3001\u4ed6\u793e\u88fd\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3067\u3082\u554f\u984c\u306a\u304f\u63a1\u7528\u3059\u308b\u3082\u306e\u3067\u3059\u3002\u65b0\u305f\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63a1\u7528\u3059\u308b\u306b\u3042\u305f\u3063\u3066\u306f\u3001\u7d20\u65e9\u3044\u30bb\u30c3\u30c8\u30a2\u30c3\u30d7\u304c\u53ef\u80fd\u3067\u3055\u307e\u3056\u307e\u306a\u6a5f\u80fd\u3092\u5229\u7528\u3067\u304d\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u65e2\u5b58\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u5373\u5ea7\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u304c\u5fc5\u8981\u3068\u306a\u308a\u307e\u3059\u3002\u52a0\u3048\u3066\u3001\u5f8c\u306b\u306a\u3063\u3066\u304b\u3089\u65b0\u305f\u306a\u6a5f\u80fd\u3092\u7c21\u5358\u306b\u8ffd\u52a0\u3067\u304d\u308b\u3068\u3044\u3046\u3053\u3068\u3082\u91cd\u8981\u3067\u3059\u3002<\/p>\n<p>\u4f01\u696d\u30e6\u30fc\u30b6\u30fc\u306e\u5834\u5408\u3001\u76f4\u611f\u7684\u3067\u308f\u304b\u308a\u3084\u3059\u304f\u3001\u7c21\u5358\u306b\u8a2d\u5b9a\u304c\u3067\u304d\u308b\u3088\u3046\u306a\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u5909\u66f4\u3084\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3092\u884c\u3046\u969b\u306bIT\u30c1\u30fc\u30e0\u306b\u983c\u308b\u5fc5\u8981\u304c\u3042\u308b\u3088\u3046\u3067\u306f\u3044\u3051\u307e\u305b\u3093\u3002\u305d\u306e\u305f\u3081\u3001\u30b9\u30e0\u30fc\u30ba\u306b\u4f7f\u7528\u3067\u304d\u308b\u3088\u3046\u306a\u30b7\u30b9\u30c6\u30e0\u304c\u5fc5\u8981\u3068\u306a\u308a\u307e\u3059\u3002\u30b5\u30fc\u30d3\u30b9\u8cfc\u5165\u3092\u691c\u8a0e\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u4ee5\u4e0b\u306e\u70b9\u3092\u78ba\u8a8d\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>\u65b0\u305f\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u7d20\u65e9\u304f\u884c\u3046\u5fc5\u8981\u304c\u3042\u308b\u304b\u3002\u3042\u308b\u3044\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u305f\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u8a2d\u5b9a\u3059\u308b\u305f\u3081\u306e\u6642\u9593\u304c\u3042\u308b\u304b\u3002<\/li>\n<li>\u901a\u5e38\u6a5f\u80fd\u3067\u30d3\u30b8\u30cd\u30b9\u30cb\u30fc\u30ba\u3092\u6e80\u305f\u3059\u3053\u3068\u306f\u53ef\u80fd\u304b\u3002<\/li>\n<li>\u30a8\u30f3\u30c9\u30e6\u30fc\u30b6\u30fc\u5074\u3067\u30b7\u30b9\u30c6\u30e0\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u305f\u3044\u30cb\u30fc\u30ba\u304c\u3042\u308b\u304b\u3002IT\u30c1\u30fc\u30e0\u304c\u3044\u306a\u304f\u3066\u3082\u5feb\u9069\u306b\u8a2d\u5b9a\u3067\u304d\u308b\u304b\u3002<\/li>\n<li>IT\u30c1\u30fc\u30e0\u304c\u65b0\u30b7\u30b9\u30c6\u30e0\u3092\u7ba1\u7406\u3059\u308b\u4f59\u88d5\u304c\u3042\u308b\u304b\u3002\u81ea\u3089\u306e\u30c1\u30fc\u30e0\u3067\u5229\u7528\u53ef\u80fd\u306a\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u5fc5\u8981\u3067\u3042\u308b\u304b\u3002<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>\u30af\u30e9\u30a6\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u69cb\u7bc9\u3059\u308b\u5074\u304c\u5fc5\u8981\u3068\u3057\u3066\u3044\u308b\u3082\u306e<\/strong><\/p>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u69cb\u7bc9\u3092\u884c\u3046\u4f01\u696d\u306e\u4e8b\u60c5\u306f\u305d\u308c\u305e\u308c\u7570\u306a\u308a\u3001\u30d9\u30fc\u30b7\u30c3\u30af\u306a\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3067\u306f\u6e80\u305f\u3059\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u3088\u3046\u306a\u30cb\u30fc\u30ba\u304c\u5b58\u5728\u3059\u308b\u3082\u306e\u3067\u3059\u3002\u305d\u306e\u30cb\u30fc\u30ba\u304c\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u5f37\u5316\u306b\u3057\u308d\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u5316\u3055\u308c\u305f\u30e6\u30fc\u30b6\u30fc\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u306b\u3057\u308d\u3001\u5358\u306b\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u300c\u8cfc\u5165\u300d\u3059\u308b\u3068\u3044\u3046\u3060\u3051\u3067\u306f\u3046\u307e\u304f\u3044\u304d\u307e\u305b\u3093\u3002<\/p>\n<p>\u69cb\u7bc9\u5074\u3068\u3057\u3066\u306f\u3001\u30aa\u30fc\u30d7\u30f3API\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u5316\u3055\u308c\u305f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u69cb\u7bc9\u3057\u3066\u3044\u304d\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u3001\u958b\u767a\u306b\u5fc5\u8981\u306a\u5404\u7a2e\u30ea\u30bd\u30fc\u30b9\uff08\u793e\u5185\u30b9\u30bf\u30c3\u30d5\u3001\u30d1\u30fc\u30c8\u30ca\u30fc\u3001\u4ed6\u793e\uff09\u3092\u901a\u3058\u3066\u6280\u8853\u7684\u306a\u5074\u9762\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u5b9f\u73fe\u3092\u9032\u3081\u3066\u3044\u304d\u307e\u3059\u3002\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u69cb\u7bc9\u306b\u3042\u305f\u3063\u3066\u306f\u3001\u4ee5\u4e0b\u306e\u70b9\u3092\u78ba\u8a8d\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u5316\u3055\u308c\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u69cb\u7bc9\u3059\u308b\u306e\u306b\u5fc5\u8981\u306a\u3001\u6280\u8853\u7684\u30ea\u30bd\u30fc\u30b9\u304a\u3088\u3073\u4eba\u54e1\u306f\u5b58\u5728\u3059\u308b\u306e\u304b\u3002<\/li>\n<li>\u901a\u5e38\u6a5f\u80fd\u306e\u307f\u3067\u30cb\u30fc\u30ba\u3084\u30b4\u30fc\u30eb\u3092\u9054\u6210\u3059\u308b\u3053\u3068\u306f\u53ef\u80fd\u304b\u3002<\/li>\n<li>\u8ffd\u52a0\u306e\u6a5f\u80fd\u3068\u3057\u3066\u5fc5\u8981\u306a\u3082\u306e\u306f\u4f55\u304b\u3002<\/li>\n<li>\u901a\u5e38\u306e\u30b7\u30b9\u30c6\u30e0\u306e\u306a\u304b\u3067\u76ee\u7684\u306b\u6cbf\u308f\u306a\u3044\u8981\u7d20\u306f\u3042\u308b\u304b\u3002<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>\u62e1\u5f35\u6a5f\u80fd\u3068\u306f\uff1f\u30af\u30e9\u30a6\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u62e1\u5f35\u3059\u308b\u5074\u304c\u5fc5\u8981\u3068\u3057\u3066\u3044\u308b\u3082\u306e<\/strong><\/p>\n<p>\u62e1\u5f35\uff08\u30a8\u30af\u30b9\u30c6\u30f3\u30c9\uff09\u306f\u3001\u30af\u30e9\u30a6\u30c9\u6280\u8853\u306e\u4e2d\u304b\u3089\u751f\u307e\u308c\u305f\u65b0\u305f\u306a\u6a5f\u80fd\u3067\u3042\u308a\u3001\u30af\u30e9\u30a6\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u304c\u5099\u3048\u3066\u3044\u308b\u67d4\u8edf\u6027\u3092\u6d3b\u7528\u3057\u305f\u6a5f\u80fd\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u62e1\u5f35\u6a5f\u80fd\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u3053\u308c\u307e\u3067\u5f79\u7acb\u3063\u3066\u3044\u305f\u5404\u7a2e\u30c4\u30fc\u30eb\u3092\u7dad\u6301\u3059\u308b\u3068\u540c\u6642\u306b\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u65b0\u305f\u306a\u6a5f\u80fd\u3092\u8ffd\u52a0\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u3063\u3066\u3001\u69cb\u7bc9\u5074\u3068\u8cfc\u5165\u5074\u306e\u30ae\u30e3\u30c3\u30d7\u3092\u57cb\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3059\u3050\u306b\u4f7f\u7528\u53ef\u80fd\u306a\u30a2\u30d7\u30ea\u3092\u8cfc\u5165\u5f8c\u3001\u30de\u30fc\u30b1\u30c3\u30c8\u30d7\u30ec\u30a4\u30b9\u30a2\u30d7\u30ea\u3092\u7528\u3044\u3066\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3092\u884c\u3044\u3001\u6a5f\u80fd\u3092\u8ffd\u52a0\u3057\u3066\u3044\u304f\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3088\u3063\u3066\u3001\u9867\u5ba2\u3078\u306e\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u63d0\u4f9b\u304c\u4ed6\u793e\u3068\u306e\u91cd\u8981\u306a\u5dee\u5225\u5316\u8981\u56e0\u3068\u306a\u308b\u4f01\u696d\u306a\u3089\u3070\u3001\u512a\u308c\u305f\u62e1\u5f35\u6027\u304c\u6b32\u3057\u3044\u3068\u3053\u308d\u3067\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u30a8\u30af\u30b9\u30c6\u30f3\u30c0\u30fc\u306e\u5f79\u5272\u3092\u62c5\u3046\u65b9\u306f\u3001\u4ee5\u4e0b\u306e\u70b9\u3092\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>\u81ea\u793e\u306b\u3068\u3063\u3066\u554f\u984c\u306a\u304f\u6a5f\u80fd\u3059\u308b\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u304a\u3088\u3073\u30b7\u30b9\u30c6\u30e0\u3092\u6240\u6709\u3057\u3066\u3044\u308b\u304b\u3002<\/li>\n<li>\u00a0\u8ffd\u52a0\u6a5f\u80fd\u306f\u5fc5\u8981\u304b\u3002<\/li>\n<li>\u8ffd\u52a0\u6a5f\u80fd\u306f\u3001\u4ed6\u793e\u88fd\u306e\u3082\u306e\u3092\u5229\u7528\u53ef\u80fd\u304b\u3002<\/li>\n<li>\u65e2\u5b58\u306e\u30c4\u30fc\u30eb\u306b\u5bfe\u3057\u3001\u8ffd\u52a0\u6a5f\u80fd\u3092\u5bb9\u6613\u306b\u7d71\u5408\u3059\u308b\u3053\u3068\u306f\u53ef\u80fd\u304b\u3002<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>\u78ba\u5b9f\u306a\u7d50\u679c\u3092\u3001\u7d20\u65e9\u304f\u9054\u6210<\/strong><\/p>\n<p>\u30aa\u30fc\u30d7\u30f3API\u306f\u3001\u30af\u30e9\u30a6\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306b\u304a\u3051\u308b\u7d20\u6674\u3089\u3057\u3044\u7279\u5fb4\u3068\u3044\u3048\u307e\u3059\u3002\u3053\u306eAPI\u306e\u7a2e\u985e\u304c\u8c4a\u5bcc\u3067\u3001\u30c9\u30ad\u30e5\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u304c\u5145\u5b9f\u3057\u3066\u3044\u3066\u3001\u7c21\u5358\u306b\u4f7f\u7528\u3067\u304d\u308b\u306e\u3067\u3042\u308c\u3070\u3001\u305d\u306e\u53ef\u80fd\u6027\u306f\u7121\u9650\u5927\u3067\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u8cfc\u5165\u30fb\u69cb\u7bc9\u30fb\u62e1\u5927: \u30af\u30e9\u30a6\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30cb\u30fc\u30ba\u3092\u7406\u89e3\u3059\u308b <\/strong><\/p>\n<p>\u30af\u30e9\u30a6\u30c9\u3078\u306e\u30b7\u30d5\u30c8\u306b\u3088\u308a\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u3081\u3050\u308b\u74b0\u5883\u306f\u5909\u5316\u3057\u3001\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u3088\u308a\u81ea\u7531\u306b\u69cb\u7bc9\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u7279\u5b9a\u306e\u30cb\u30fc\u30ba\u306b\u5bfe\u3057\u3066\u3088\u308a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3057\u305f\u3002\u3064\u307e\u308a\u3001\u9078\u629e\u80a2\u304c\u5e83\u304c\u3063\u305f\u3068\u3044\u3046\u3053\u3068\u3067\u3059\u3002\u3053\u3053\u3067\u3001\u3069\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u30d9\u30b9\u30c8\u3067\u3042\u308b\u304b\u3092\u6c7a\u3081\u308b\u306b\u3042\u305f\u3063\u3066\u3001\u4e8b\u696d\u306e\u7279\u5fb4\u3092\u3057\u3063\u304b\u308a\u3068\u7406\u89e3\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u5177\u4f53\u7684\u306b\u306f\u3001\u73fe\u5728\u306e\u72b6\u6cc1\u3001\u4eca\u5f8c\u306e\u76ee\u6a19\u3001\u305d\u306e\u76ee\u6a19\u3092\u3069\u306e\u7a0b\u5ea6\u306e\u671f\u9593\u3067\u9054\u6210\u3059\u308b\u3064\u3082\u308a\u306a\u306e\u304b\u3001\u3068\u3044\u3063\u305f\u3053\u3068\u3067\u3059\u3002\u3053\u308c\u3089\u3092\u660e\u78ba\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u3069\u306e\u3088\u3046\u306b\u30af\u30e9\u30a6\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u53d6\u308a\u5165\u308c\u3066\u3044\u304f\u306e\u304b\u3092\u7406\u89e3\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u306e\u3067\u3059\u3002<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section full_width=&#8221;stretch_row&#8221;][vc_row][vc_column][vc_column_text] \u30af\u30e9\u30a6\u30c9\u3078\u306e\u30b7\u30d5\u30c8\u306b\u3088\u308a\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30bd\u30d5\u30c8\u30a6\u30a7 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":201836,"template":"","tax_priority":[],"tax_blogtype":[17748],"tax_blogcategory":[13116,13219],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-201832","blog","type-blog","status-publish","has-post-thumbnail","hentry","tax_blogtype-genesys-ja-jp","tax_blogcategory-cloud-ja-jp","tax_blogcategory-digital-ja-jp"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/blog\/201832","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/blog"}],"about":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/types\/blog"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":6,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/blog\/201832\/revisions"}],"predecessor-version":[{"id":209386,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/blog\/201832\/revisions\/209386"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/media\/201836"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/media?parent=201832"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_priority?post=201832"},{"taxonomy":"tax_blogtype","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_blogtype?post=201832"},{"taxonomy":"tax_blogcategory","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_blogcategory?post=201832"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_contenttheme?post=201832"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_bundle?post=201832"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_contenttheme2?post=201832"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_capability_sitewide?post=201832"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_products_programs?post=201832"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_buying_job?post=201832"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_buyer_persona?post=201832"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_sector?post=201832"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_segment?post=201832"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}