{"id":98859,"date":"2014-11-11T00:00:00","date_gmt":"2014-11-11T08:00:00","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=announcements&p=98859"},"modified":"2018-10-11T09:49:38","modified_gmt":"2018-10-11T16:49:38","slug":"ibm-watson","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/ibm-watson","title":{"rendered":"\u30b8\u30a7\u30cd\u30b7\u30b9\u3001\u6b21\u4e16\u4ee3\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3092\u5b9f\u73fe\u3059\u308bIBM Watson\u3068\u30b8\u30a7\u30cd\u30b7\u30b9 \u9023\u643a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u5c55\u793a"},"content":{"rendered":"

[vc_section][vc_row][vc_column][vc_column_text]<\/p>\n

11\/11\/2014<\/p>\n

\u30b8\u30a7\u30cd\u30b7\u30b9\u3001\u6b21\u4e16\u4ee3\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3092\u5b9f\u73fe\u3059\u308bIBM Watson\u3068\u30b8\u30a7\u30cd\u30b7\u30b9 \u9023\u643a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u5c55\u793a<\/h1>\n

<\/h2>\n

[\/vc_column_text]<\/span>[vc_column_text]<\/p>\n

\uff5e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\/CRM \u30c7\u30e2\uff06\u30b3\u30f3\u30d5\u30a1\u30ec\u30f3\u30b9\u306b\u3066\u3001\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3068\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u3088\u308b\u30b5\u30fc\u30d3\u30b9\u3092\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u9023\u643a\u3057\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u672a\u6765\u50cf\u3092\u7d39\u4ecb\uff5e<\/span><\/p>\n

\u6771\u4eac  – 2014\u5e7411\u670812\u65e5 \uff0d<\/strong>\u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u682a\u5f0f\u4f1a\u793e\uff08\u6771\u4eac\u90fd\u5343\u4ee3\u7530\u533a\u3001\u4ee3\u8868\u53d6\u7de0\u5f79\u793e\u9577\uff1a\u7530\u4e2d\u826f\u5e78\uff09\u306f\u300111\u670813\u65e5\u300114\u65e5\u306e\u4e8c\u65e5\u9593\u3001\u6c60\u888b\u30b5\u30f3\u30b7\u30e3\u30a4\u30f3\u30b7\u30c6\u30a3\u30fb\u30b3\u30f3\u30d9\u30f3\u30b7\u30e7\u30f3\u30bb\u30f3\u30bf\u30fc\u306b\u3066\u958b\u50ac\u3055\u308c\u308b\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\/CRM\u30c7\u30e2&\u30b3\u30f3\u30d5\u30a1\u30ec\u30f3\u30b9\u300d\u306b\u65e5\u672cIBM\u3068\u5171\u540c\u51fa\u5c55\u3057\u3001IBM Watson\u3068\u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9(CX)\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u9023\u643a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u30c7\u30e2\u30f3\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u4ea4\u3048\u3066\u5c55\u793a\u81f4\u3057\u307e\u3059\u3002<\/span><\/p>\n

\u4e21\u793e\u306f\u4eca\u5e746\u6708\u306b\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5206\u91ce\u3067\u63d0\u643a\u3059\u308b\u3053\u3068\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002\u63d0\u643a\u5185\u5bb9\u306b\u306f\u3001IBM Watson\u306e\u300cWatson Engagement Advisor\u300d\u3068\u30b8\u30a7\u30cd\u30b7\u30b9\u793e\u306e\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/a>\u300d\u3092\u7d44\u307f\u5408\u308f\u305b\u305f\u5b66\u7fd2\u30b7\u30b9\u30c6\u30e0\u3092\u5171\u540c\u958b\u767a\u3059\u308b\u3053\u3068\u304c\u542b\u307e\u308c\u3001\u5171\u540c\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306b\u3088\u308a\u3001\u4e16\u754c\u4e2d\u306e\u4f01\u696d\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5404\u63a5\u70b9\u304a\u3088\u3073\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30c1\u30e3\u30cd\u30eb\u306b\u304a\u3044\u3066\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u624b\u6cd5\u3092\u5909\u9769\u3057\u3001\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3084\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u6d88\u8cbb\u8005\u3078\u306e\u5bfe\u5fdc\u3092\u6539\u5584\u3067\u304d\u307e\u3059\u3002\u3055\u3089\u306b9\u6708\u306b\u306f\u3001\u30d9\u30f3\u30c1\u30de\u30fc\u30af\u8abf\u67fb\u3084\u30a2\u30c9\u30d0\u30a4\u30b6\u30ea\u30fc\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308bVentana Research Technology\u793e\u304b\u3089\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u5206\u91ce\u306b\u304a\u3051\u308b\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u30fb\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u30fb\u30a2\u30ef\u30fc\u30c9\u306b\u9078\u51fa\u3055\u308c\u307e\u3057\u305f\u3002 <\/span><\/p>\n

\u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u3068\u65e5\u672cIBM\u306e\u5171\u540c\u30d6\u30fc\u30b9\uff08\u30d6\u30fc\u30b9\u756a\u53f7\uff1a3C-2\uff09\u3067\u306f\u3001\u30d6\u30fc\u30b9\u5185\u30d7\u30ec\u30bc\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u3084\u5c55\u793a\u30c7\u30e2\u3092\u901a\u3058\u3066\u3001IBM Watson\u3068\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u9023\u643a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u62ab\u9732\u3002IBM Watson\u3092\u30d9\u30fc\u30b9\u306b\u3057\u305f\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u306b\u304a\u3051\u308b\u65b0\u3057\u3044\u9867\u5ba2\u4f53\u9a13\u3068\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306b\u3088\u3063\u3066\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3068\u4eba\u306b\u3088\u308b\u30b5\u30fc\u30d3\u30b9\u3092\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u9023\u643a\u3055\u305b\u305f\u30d7\u30ec\u30df\u30a2\u30e0\u306a\u9867\u5ba2\u4f53\u9a13\u3092\u3054\u89a7\u3044\u305f\u3060\u304d\u307e\u3059\u3002<\/p>\n

\u7686\u69d8\u306e\u3054\u6765\u5834\u3092\u304a\u5f85\u3061\u3057\u3066\u304a\u308a\u307e\u3059\u3002<\/p>\n

\u25a0 \u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u5c55\u793a\u6982\u8981<\/span><\/p>\n

\u30fb\u5c55\u793a\u30d6\u30fc\u30b9\uff1a 3C-2
\u30fb\u51fa\u5c55\u88fd\u54c1\uff1a IBM Watson \u2013 \u30b8\u30a7\u30cd\u30b7\u30b9CX \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u9023\u643a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3
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\u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u3068\u65e5\u672cIBM\u306e\u5171\u540c\u30d6\u30fc\u30b9\u3067\u306f\u3001IBM Watson\u3068Genesys Platform\u9023\u643a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002IBM Watson\u306b\u3088\u3063\u3066\u5bfe\u8a71\u578b\u306e\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3068\u3068\u3082\u306b\u3001Genesys\u306b\u3088\u3063\u3066Watson\u3068\u304a\u5ba2\u69d8\u3068\u306e\u3084\u308a\u3068\u308a\u3092\u3082\u3068\u306b\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u3088\u308b\u6700\u9069\u306a\u5bfe\u5fdc\u3092\u5b9f\u73fe\u3002\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3068\u4eba\u306b\u3088\u308b\u30b5\u30fc\u30d3\u30b9\u3092\u5b8c\u5168\u306b\u7d71\u5408\u3057\u305f\u6b21\u4e16\u4ee3\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u59ff\u3092\u3001\u30c7\u30e2\u3092\u4ea4\u3048\u3066\u3054\u7d39\u4ecb\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n

\u25a0\u4f1a\u5834\u5185\u30ef\u30fc\u30af\u30b7\u30e7\u30c3\u30d7\uff1a<\/h4>\n

11\u670814\u65e5\uff08\u91d1\uff0913:00 \uff5e 13:30
\u30c0\u30a4\u30ca\u30df\u30c3\u30af\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3092\u5b9f\u73fe\u3059\u308bCX\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/p>\n

\u25a0BPO\u30bb\u30df\u30ca\u30fc\uff1a<\/h4>\n

11\u670813\u65e5\uff08\u6728\uff0915:00 \uff5e 15:45
\u30d7\u30ec\u30df\u30a2\u30e0\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u5c0e\u5165\u306e\u30b9\u30b9\u30e1<\/p>\n

 <\/p>\n

\u30b8\u30a7\u30cd\u30b7\u30b9\u306b\u3064\u3044\u3066<\/strong>
\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u9867\u5ba2\u4f53\u9a13\u304a\u3088\u3073\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u30ea\u30fc\u30c7\u30a3\u30f3\u30b0\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u3067\u3059\u3002\u4e16\u754c80\u304b\u56fd\u306b4,500\u793e\u4ee5\u4e0a\u306e\u30e6\u30fc\u30b6\u30fc\u4f01\u696d\u3092\u62b1\u3048\u3001\u540c\u793e\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u304b\u3089\u30d5\u30ed\u30f3\u30c8\u30aa\u30d5\u30a3\u30b9\u3001\u30d0\u30c3\u30af\u30aa\u30d5\u30a3\u30b9\u307e\u3067\u3001\u6bce\u65e51\u5104\u4ef6\u4ee5\u4e0a\u306e\u9867\u5ba2\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u51e6\u7406\u3057\u3066\u3044\u307e\u3059\u3002\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u4f01\u696d\u304c\u6700\u9069\u306a\u9867\u5ba2\u4f53\u9a13\u3092\u5b9f\u73fe\u3057\u3001\u3042\u3089\u3086\u308b\u9867\u5ba2\u63a5\u70b9\u3001\u30c1\u30e3\u30cd\u30eb\u3001\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u306b\u304a\u3044\u3066\u3001\u9867\u5ba2\u306b\u5408\u308f\u305b\u3066\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u3001\u4e00\u8cab\u6027\u306e\u3042\u308b\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u4f53\u9a13\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u652f\u63f4\u3057\u3066\u3044\u307e\u3059\u3002https:\/\/www.genesys.com\/ja-jp<\/a><\/p>\n

 <\/p>\n

\uff1c\u672c\u30ea\u30ea\u30fc\u30b9\u306b\u95a2\u3059\u308b\u5831\u9053\u95a2\u4fc2\u304b\u3089\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u4e0b\u8a18\u306b\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\uff1e<\/strong><\/p>\n

\u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u682a\u5f0f\u4f1a\u793e \u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u672c\u90e8
\u6589\u85e4 \u54f2\u4e5f
Tel: 03-6361-8960 Fax\uff1a03-6327-7955
Email:  tetsuya.saito@genesys.com<\/a><\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section][vc_row][vc_column][vc_column_text] 11\/11\/2014 \u30b8\u30a7\u30cd\u30b7\u30b9\u3001\u6b21\u4e16\u4ee3\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3092\u5b9f\u73fe\u3059\u308bIBM Watson\u3068\u30b8\u30a7\u30cd\u30b7\u30b9 \u9023\u643a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092 […]<\/p>\n","protected":false},"author":13,"featured_media":0,"template":"","class_list":["post-98859","announcements","type-announcements","status-publish","hentry"],"acf":{"news_date":"11\/11\/2014","meta_description":"\u30d7\u30ec\u30b9\u30ea\u30ea\u30fc\u30b9 \uff5e\u30b8\u30a7\u30cd\u30b7\u30b9\u3001\u6b21\u4e16\u4ee3\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3092\u5b9f\u73fe\u3059\u308bIBM Watson\u3068\u30b8\u30a7\u30cd\u30b7\u30b9 \u9023\u643a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u5c55\u793a"},"news_date":"2014-11-11","_links":{"self":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/98859","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements"}],"about":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/types\/announcements"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/users\/13"}],"version-history":[{"count":1,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/98859\/revisions"}],"predecessor-version":[{"id":100515,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/98859\/revisions\/100515"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/media?parent=98859"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}