{"id":98819,"date":"2017-04-11T00:00:00","date_gmt":"2017-04-11T07:00:00","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=announcements&#038;p=98819"},"modified":"2021-06-27T23:58:32","modified_gmt":"2021-06-28T06:58:32","slug":"1704-line-pureconnect","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/1704-line-pureconnect","title":{"rendered":"\u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u3001\u300cLINE \u30ab\u30b9\u30bf\u30de\u30fc\u30b3\u30cd\u30af\u30c8\u300d\u3068 PureConnect\u3068\u306e\u9023\u643a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u30ea\u30ea\u30fc\u30b9"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column][vc_column_text]<\/p>\n<p class=\"pre\">04\/11\/2017<\/p>\n<h1>\u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u3001\u300cLINE \u30ab\u30b9\u30bf\u30de\u30fc\u30b3\u30cd\u30af\u30c8\u300d\u3068 PureConnect\u3068\u306e\u9023\u643a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u30ea\u30ea\u30fc\u30b9<\/h1>\n<h2><\/h2>\n<p>[\/vc_column_text]<span class=\"g_separator genesys-light-gray\" style=\"height:1px\"><\/span>[vc_column_text]<\/p>\n<p><strong>LINE\u306e\u30c1\u30e3\u30c3\u30c8\u3001\u7121\u6599\u97f3\u58f0\u3092\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306b\u8ffd\u52a0\u3057\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3057\u305f\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u4f53\u9a13\u3092\u63d0\u4f9b<\/strong><\/p>\n<p><strong>\u6771\u4eac\u30012017\u5e744\u670811\u65e5<\/strong> \uff0d \u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u304a\u3088\u3073<a href=\"https:\/\/www.genesys.com\/ja-jp\/customer-experience\/better-results\/migrating-your-legacy-system\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/a>\u306e\u30de\u30fc\u30b1\u30c3\u30c8\u30ea\u30fc\u30c0\u30fc\u3067\u3042\u308b\u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u682a\u5f0f\u4f1a\u793e\uff08\u672c\u793e\uff1a\u6771\u4eac\u90fd\u5343\u4ee3\u7530\u533a\u3001\u4ee3\u8868\u53d6\u7de0\u5f79\u793e\u9577\uff1a\u7d30\u4e95\u6d0b\u4e00\uff09\u306f\u3001LINE\u682a\u5f0f\u4f1a\u793e\uff08\u672c\u793e\uff1a\u6771\u4eac\u90fd\u65b0\u5bbf\u533a\u3001\u4ee3\u8868\u53d6\u7de0\u5f79\u793e\u9577\uff1a\u51fa\u6fa4\u525b\uff09\u304c\u672c\u65e5\u304b\u3089\u6b63\u5f0f\u8ca9\u58f2\u3092\u958b\u59cb\u3057\u305f\u6cd5\u4eba\u5411\u3051\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u30b5\u30fc\u30d3\u30b9\u300cLINE \u30ab\u30b9\u30bf\u30de\u30fc\u30b3\u30cd\u30af\u30c8\u300d\u3068<a href=\"https:\/\/www.inin.com\/jp\/customer-engagement\/call-center-software\">Genesys PureConnect<\/a>\uff08\u65e7\u88fd\u54c1\u540dCustomer Interaction Center\uff09\u3068\u306e\u9023\u643a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u63d0\u4f9b\u3092\u672c\u65e5\u304b\u3089\u958b\u59cb\u3059\u308b\u3053\u3068\u3092\u767a\u8868\u3057\u307e\u3059\u3002\u4e21\u793e\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u9023\u643a\u3055\u305b\u308b\u3053\u3068\u3067\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u7a93\u53e3\u306bLINE\u3092\u8ffd\u52a0\u3057\u3001\u30c1\u30e3\u30c3\u30c8\u3084\u7121\u6599\u97f3\u58f0\u3092\u6d3b\u7528\u3057\u306a\u304c\u3089\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3057\u305f\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u6708\u9593\u30a2\u30af\u30c6\u30a3\u30d6\u30fb\u30e6\u30fc\u30b6\u30fc\u6570\u304c\u56fd\u51856600\u4e07\u4eba\u3068\u3001\u96fb\u8a71\u30c1\u30e3\u30cd\u30eb\u4ee5\u4e0a\u306b\u30e6\u30fc\u30b6\u30fc\u304c\u65e5\u3005\u3001\u5229\u7528\u3059\u308b\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30fb\u30c4\u30fc\u30eb\u3068\u3057\u3066\u5b9a\u7740\u3057\u305f\u300cLINE\u300d\u3002\u300cLINE \u30ab\u30b9\u30bf\u30de\u30fc\u30b3\u30cd\u30af\u30c8\u300d\u306f\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u304cLINE\u3092\u4ecb\u3057\u3066\u3001AI\u3084\u6709\u4eba\u306b\u3088\u308b\u30c1\u30e3\u30c3\u30c8\u5bfe\u5fdc\u3084\u97f3\u58f0\u901a\u8a71\u5bfe\u5fdc\u306a\u3069\u3092\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u884c\u3044\u3001\u72b6\u6cc1\u3084\u30cb\u30fc\u30ba\u306b\u5fdc\u3058\u305f\u9069\u5207\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u5b9f\u73fe\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u3067\u3059\u3002\u300cLINE \u30ab\u30b9\u30bf\u30de\u30fc\u30b3\u30cd\u30af\u30c8\u300d\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u30c1\u30e3\u30c3\u30c8\u3084\u7121\u6599\u901a\u8a71\u306b\u3088\u308b\u30b5\u30dd\u30fc\u30c8\u30c1\u30e3\u30cd\u30eb\u3092\u8ffd\u52a0\u3067\u304d\u308b\u3060\u3051\u3067\u306a\u304f\u3001AI\u3092\u6d3b\u7528\u3057\u305f\u9867\u5ba2\u5bfe\u5fdc\u306e\u81ea\u52d5\u5316\u3001\u30b9\u30bf\u30f3\u30d7\u3092\u6d3b\u7528\u3057\u305f\u304a\u5ba2\u69d8\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u3088\u308b\u30a8\u30e2\u30fc\u30b7\u30e7\u30ca\u30eb\u306a\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306a\u3069\u3001\u30c7\u30b8\u30bf\u30eb\u6642\u4ee3\u306b\u3075\u3055\u308f\u3057\u3044\u9769\u65b0\u7684\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3092\u7523\u307f\u51fa\u3059\u53ef\u80fd\u6027\u3092\u79d8\u3081\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u4ee3\u8868\u53d6\u7de0\u5f79\u793e\u9577\u306e\u7d30\u4e95\u306fLINE\u3068Genesys PureConnect\u3068\u306e\u9023\u643a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u8ca9\u58f2\u958b\u59cb\u306b\u3042\u305f\u308a\u3001\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300c\u6d88\u8cbb\u8005\u304c\u65e5\u9803\u3001\u96fb\u8a71\u4ee5\u4e0a\u306b\u5229\u7528\u3059\u308b\u6a5f\u4f1a\u304c\u591a\u304f\u306a\u3063\u305fLINE\u3068\u3044\u3046\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u57fa\u76e4\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u5316\u304c\u3055\u3089\u306b\u9032\u5c55\u3057\u3066\u3044\u304f\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002\u305f\u3060\u3057\u3001\u771f\u306e\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u5404\u30c1\u30e3\u30cd\u30eb\u3067\u767a\u751f\u3059\u308b\u304a\u5ba2\u69d8\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3092\u6d3b\u304b\u3057\u305f\u6700\u9069\u306a\u5bfe\u5fdc\u3084\u3001\u30b5\u30fc\u30d3\u30b9\u6539\u5584\u3059\u308b\u305f\u3081\u306e\u30ec\u30dd\u30fc\u30c6\u30a3\u30f3\u30b0\u30fb\u30c4\u30fc\u30eb\u3068\u54c1\u8cea\u7ba1\u7406\u30c4\u30fc\u30eb\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002PureConnect\u306e\u30aa\u30fc\u30eb\u30a4\u30f3\u30ef\u30f3\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u6a5f\u80fd\u306f\u3001LINE \u30ab\u30b9\u30bf\u30de\u30fc\u30b3\u30cd\u30af\u30c8\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u62e1\u5145\u3057\u3001\u5358\u306bLINE\u3068\u3044\u3046\u30b3\u30f3\u30bf\u30af\u30c8\u30c1\u30e3\u30cd\u30eb\u3092\u8ffd\u52a0\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u4f53\u9a13\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002PureConnect\u306b\u52a0\u3048\u3001Genesys Multicloud CX\u3001Genesys Cloud\u3068LINE \u30ab\u30b9\u30bf\u30de\u30fc\u30b3\u30cd\u30af\u30c8\u3068\u306e\u9023\u643a\u3082\u958b\u767a\u3092\u9032\u3081\u3066\u3044\u307e\u3059\u3002\u300d<\/p>\n<p>Genesys PureConnect\u306f\u3001\u4e16\u754c\u3067\u8a8d\u3081\u3089\u308c\u305f\u3001\u304a\u5ba2\u69d8\u306e\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u305f\u5c0e\u5165\u30fb\u7ba1\u7406\u3057\u3084\u3059\u304f\u3001\u305d\u3057\u3066\u67d4\u8edf\u306a\u30aa\u30fc\u30eb\u30a4\u30f3\u30ef\u30f3\u30fb\u30de\u30eb\u30c1\u30c1\u30e3\u30f3\u30cd\u30eb\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3068\u306a\u308a\u307e\u3059\u3002\u9023\u643a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306b\u3088\u3063\u3066\u3001Genesys PureConnect\u306f\u300cLINE \u30ab\u30b9\u30bf\u30de\u30fc\u30b3\u30cd\u30af\u30c8\u300d\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u62e1\u5145\u3057\u3001\u4ee5\u4e0b\u306e\u6a5f\u80fd\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3001\u30b7\u30fc\u30e0\u30ec\u30b9\u3001\u305d\u3057\u3066\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305fLINE\u306b\u3088\u308b\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u63d0\u4f9b\u3084\u3001LINE\u3068\u4ed6\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30c1\u30e3\u30cd\u30eb\u306e\u7d71\u5408\u7ba1\u7406\u3084\u54c1\u8cea\u6539\u5584\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<ul>\n<li>LINE\u306e\u30c1\u30e3\u30c3\u30c8\u3084\u7121\u6599\u901a\u8a71\u306e\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u6a5f\u80fd<\/li>\n<li>\u30c1\u30e3\u30c3\u30c8\u4e0a\u3067\u76f8\u4e92\u306bLINE\u30b9\u30bf\u30f3\u30d7\u306e\u9001\u53d7\u4fe1<\/li>\n<li>\u753b\u50cf\u30fb\u52d5\u753b\u30d5\u30a1\u30a4\u30eb\u3084GPS\u60c5\u5831\u306e\u9001\u4ed8<\/li>\n<li>\u97f3\u58f0\u3084\u30c1\u30e3\u30c3\u30c8\u306e\u30ec\u30b3\u30fc\u30c7\u30a3\u30f3\u30b0<\/li>\n<li>\u97f3\u58f0\u304a\u3088\u3073\u30c1\u30e3\u30c3\u30c8\u306e\u7d71\u8a08\u60c5\u5831\u51fa\u529b<\/li>\n<li>\u30de\u30eb\u30c1\u30c6\u30ca\u30f3\u30c8\u5bfe\u5fdc<\/li>\n<li>Call to LINE\u306e\u81ea\u52d5\u56de\u7b54\u5185\u5bb9\u306e\u8a2d\u5b9a\uff08\u4eca\u5f8c\u3001\u5bfe\u5fdc\u4e88\u5b9a\uff09<\/li>\n<\/ul>\n<p>\u300cLINE \u30ab\u30b9\u30bf\u30de\u30fc\u30b3\u30cd\u30af\u30c8\u300d\u3068Genesys PureConnect\u306e\u9023\u643a\u306b\u3088\u3063\u3066\u3001\u4f01\u696d\u304c\u5f97\u3089\u308c\u308b\u52b9\u679c\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\u3002<\/p>\n<p><strong>\u3088\u308a\u9ad8\u3044\u9867\u5ba2\u6e80\u8db3<\/strong>\u2014 LINE\u306e\u6301\u3064\u30c1\u30e3\u30c3\u30c8\u3084\u7121\u6599\u901a\u8a71\uff08LINE to Call\uff09\u3092\u5358\u306b\u30b3\u30f3\u30bf\u30af\u30c8\u30c1\u30e3\u30cd\u30eb\u3068\u3057\u3066\u8ffd\u52a0\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u30c1\u30e3\u30c3\u30c8\u3067\u306eAI\u5fdc\u7b54\u306e\u304a\u5ba2\u69d8\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u9069\u5207\u306a\u5bfe\u5fdc\u304c\u3067\u304d\u308b\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u30c1\u30e3\u30c3\u30c8\u3084\u96fb\u8a71\u3092\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002 \u3088\u308a\u751f\u7523\u6027\u306e\u9ad8\u3044\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30fc\u30a2\u30b5\u30a4\u30f3\u3055\u308c\u305f\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u81ea\u5206\u306e\u30b9\u30ad\u30eb\u306b\u30de\u30c3\u30c1\u3057\u305f\u554f\u3044\u5408\u308f\u305b\u3060\u3051\u306b\u5c02\u5ff5\u3067\u304d\u308b\u3068\u3068\u3082\u306b\u3001\u3053\u308c\u307e\u3067\u306e\u5fdc\u7b54\u306e\u5185\u5bb9\u3092\u898b\u306a\u304c\u3089\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><strong>\u904b\u55b6\u30b3\u30b9\u30c8\u524a\u6e1b<\/strong>\u2014\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3001\u30b7\u30fc\u30e0\u30ec\u30b9\u3001\u305d\u3057\u3066\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u306b\u3088\u3063\u3066\u3001\u304a\u554f\u3044\u5408\u308f\u305b\u306e\u5bfe\u5fdc\u6642\u9593\u304c\u77ed\u7e2e\u3067\u304d\u3001\u5ba2\u69d8\u306e\u30cb\u30fc\u30ba\u306b\u5373\u3057\u305f\u5bfe\u5fdc\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<p><strong>\u54c1\u8cea\u53ca\u3073\u30ec\u30dd\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u6539\u5584<\/strong>\u2014\u30c1\u30e3\u30c3\u30c8\u3084\u7121\u6599\u901a\u8a71\u306a\u3069\u3001LINE\u7d4c\u7531\u306e\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u3092PureConnect\u306e\u30ec\u30dd\u30fc\u30c6\u30a3\u30f3\u30b0\u30fb\u30c4\u30fc\u30eb\u3092\u4f7f\u3063\u3066\u7ba1\u7406\u3067\u304d\u308b\u305f\u3081\u3001\u4ed6\u306e\u30c1\u30e3\u30cd\u30eb\u3068\u7d71\u5408\u3057\u305f\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u72b6\u6cc1\u3092\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002\u3055\u3089\u306bPureConnect\u306e\u901a\u8a71\u9332\u97f3\u6a5f\u80fd\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30c1\u30e3\u30c3\u30c8\u3084\u7121\u6599\u901a\u8a71\u306b\u3088\u308b\u30b5\u30fc\u30d3\u30b9\u3092\u3059\u3079\u3066\u9332\u97f3\u3057\u3001\u54c1\u8cea\u6539\u5584\u306b\u5f79\u7acb\u3066\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002\u30c1\u30e3\u30c3\u30c8\u306e\u3084\u308a\u3068\u308a\u306b\u3064\u3044\u3066\u306f\u3001LINE\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u7279\u5fb4\u306e\u4e00\u3064\u3067\u3042\u308b\u30b9\u30bf\u30f3\u30d7\u3082\u542b\u3081\u3066\u3001\u4fdd\u5b58\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><strong>\u30b5\u30fc\u30d3\u30b9\u958b\u59cb\u307e\u3067\u306e\u30ea\u30fc\u30c9\u30bf\u30a4\u30e0\u77ed\u7e2e<\/strong>\u2014\u30aa\u30fc\u30eb\u30a4\u30f3\u30ef\u30f3\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3042\u308bPureConnect\u3068\u63a5\u7d9a\u3059\u308b\u305f\u3081\u3001\u9762\u5012\u306a\u8a2d\u5b9a\u304c\u5fc5\u8981\u306a\u304f\u3001PureConnect\u5c0e\u5165\u4f01\u696d\u3067\u3042\u308c\u3070\u3001\u6700\u77ed1\u9031\u9593\u3067\u30b7\u30b9\u30c6\u30e0\u306e\u69cb\u7bc9\u304c\u5b8c\u4e86\u3057\u307e\u3059\u3002<\/p>\n<p><strong>\u67d4\u8edf\u306aLINE\u306b\u3088\u308b\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u63d0\u4f9b<\/strong>\u2014 \u30c1\u30e3\u30c3\u30c8\u3084\u7121\u6599\u96fb\u8a71\u306e\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u30fb\u30eb\u30fc\u30eb\u306e\u8ffd\u52a0\u3084\u5909\u66f4\u304c\u65e5\u9803\u304a\u4f7f\u3044\u306ePureConnect\u306e\u7ba1\u7406\u30c4\u30fc\u30eb\u3092\u4f7f\u3063\u3066\u67d4\u8edf\u306b\u5909\u66f4\u3067\u304d\u307e\u3059\u3002\u3055\u3089\u306b\u4eca\u5f8c\u3001\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u304c\u4e88\u5b9a\u3055\u308c\u3066\u3044\u308bCall to LINE\u3067\u306e\u81ea\u52d5\u56de\u7b54\u5185\u5bb9\u306b\u3064\u3044\u3066\u3082\u3001PureConnect\u5185\u3067\u8a2d\u5b9a\u3067\u304d\u308b\u305f\u3081\u3001\u65b0\u88fd\u54c1\u306e\u767a\u58f2\u3084\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306e\u5b9f\u65bd\u3001\u30ea\u30b3\u30fc\u30eb\u3068\u3044\u3063\u305f\u7a81\u767a\u7684\u306a\u30b5\u30dd\u30fc\u30c8\u5bfe\u5fdc\u306b\u3082\u67d4\u8edf\u306a\u5bfe\u5fdc\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><strong>\u30b8\u30a7\u30cd\u30b7\u30b9\u306b\u3064\u3044\u3066<\/strong><br \/>\n\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u6bce\u5e74250\u5104\u4ef6\u4ee5\u4e0a\u767a\u751f\u3059\u308b\u4e16\u754c\u6700\u9ad8\u30af\u30e9\u30b9\u306e\u9867\u5ba2\u4f53\u9a13\u3092\u652f\u3048\u3001\u5168\u6d3b\u52d5\u306e\u4e2d\u5fc3\u306b\u9867\u5ba2\u3092\u636e\u3048\u306a\u304c\u3089\u3001<a href=\"https:\/\/www.genesys.com\/ja-jp\/customer-experience\/better-results\/migrating-your-legacy-system\">\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8<\/a>\u306e\u5411\u4e0a\u304c\u512a\u308c\u305f\u696d\u7e3e\u3092\u3082\u305f\u3089\u3059\u3068\u3044\u3046\u7406\u5ff5\u3092\u63b2\u3052\u3066\u3044\u307e\u3059\u3002\u4e16\u754c100\u30f5\u56fd10,000\u793e\u4ee5\u4e0a\u304c\u4fe1\u983c\u3059\u308b<a href=\"https:\/\/www.genesys.com\/ja-jp\/platform\">\u696d\u754c\u30c8\u30c3\u30d7\u306eCX\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/a>\u306b\u3088\u3063\u3066\u3001\u5c0e\u5165\u4f01\u696d\u306f<a href=\"https:\/\/www.genesys.com\/ja-jp\/solutions\">\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc<\/a>\u3092\u7de8\u6210\u3057\u3001\u6c38\u7d9a\u7684\u306a\u9867\u5ba2\u95a2\u4fc2\u3092\u69cb\u7bc9\u3057\u3066\u3044\u307e\u3059\u3002\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u696d\u754c\u30a2\u30ca\u30ea\u30b9\u30c8\u304b\u3089\u3001\u9769\u65b0\u6027\u3068\u5148\u9032\u6027\u306b\u3088\u3063\u3066\u3001\u30af\u30e9\u30a6\u30c9\u3068\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u4e21\u65b9\u306e\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u30ea\u30fc\u30c0\u30fc\u3068\u3057\u3066\u552f\u4e00\u8a8d\u5b9a\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u8a73\u7d30\u306f<a href=\"https:\/\/www.genesys.com\/ja-jp\">www.genesys.com\/jp<\/a>\u307e\u3067\u3002\u5f0a\u793e<a href=\"https:\/\/twitter.com\/genesysjapan\">Twitter<\/a>\u3001<a href=\"https:\/\/www.facebook.com\/genesysjapan\">Facebook<\/a>\u3001<a href=\"https:\/\/www.youtube.com\/playlist?list=PLFDeNMlFMQCM2wpH11Nus6mGkZEoZNwyl\">YouTube<\/a>\u3001<a href=\"https:\/\/www.genesys.com\/ja-jp\/blog\">Blog<\/a>\u3082\u662f\u975e\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><strong>\uff1c\u672c\u30ea\u30ea\u30fc\u30b9\u306b\u95a2\u3059\u308b\u5831\u9053\u95a2\u4fc2\u304b\u3089\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u4e0b\u8a18\u306b\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\uff1e<\/strong><br \/>\n\u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u682a\u5f0f\u4f1a\u793e \u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u672c\u90e8<br \/>\n\u6589\u85e4 \u54f2\u4e5f<br \/>\nTel: 03-6361-8960 Fax\uff1a03-6327-7955<br \/>\nEmail: <a href=\"mailto:tetsuya.saito@genesys.com\">tetsuya.saito@genesys.com<\/a><\/p>\n<p>\u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u5e83\u5831\u4e8b\u52d9\u5c40\uff08\u30ab\u30fc\u30c4\u30e1\u30c7\u30a3\u30a2\u30ef\u30fc\u30af\u30b9\u5185\uff09<br \/>\n\u30b6\u30d0\u30f4\u30a1\u30fb\u30a2\u30ec\u30af\u30b5\u30f3\u30c9\u30eb<br \/>\nTel: 03-6427-1627 \/ 080-4178-2393<br \/>\nEmail: <a href=\"mailto:alex@kartz.co.jp\">alex@kartz.co.jp<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column][vc_column_text] 04\/11\/2017 \u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u3001\u300cLINE \u30ab\u30b9\u30bf\u30de\u30fc\u30b3\u30cd\u30af\u30c8\u300d\u3068 PureConnect\u3068\u306e\u9023\u643a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3 [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":0,"template":"","class_list":["post-98819","announcements","type-announcements","status-publish","hentry"],"acf":{"news_date":"04\/11\/2017","meta_description":"\u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u306f4\u670811\u65e5\u3001\u300cLINE \u30ab\u30b9\u30bf\u30de\u30fc\u30b3\u30cd\u30af\u30c8\u300d\u3068 PureConnect\u3068\u306e\u9023\u643a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u30ea\u30ea\u30fc\u30b9\u3044\u305f\u3057\u307e\u3057\u305f\u3002LINE\u3092\u6d3b\u7528\u3057\u305f\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u63d0\u4f9b\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002","utm_pass":false,"asset_expiration":"","disable_chat":false,"meta_title":"","no_index":false,"no_follow":false,"meta_twitter_image":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_image":false,"meta_facebook_title":"","meta_facebook_description":""},"news_date":"2017-04-11","_links":{"self":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/98819","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements"}],"about":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/types\/announcements"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/users\/13"}],"version-history":[{"count":3,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/98819\/revisions"}],"predecessor-version":[{"id":386311,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/98819\/revisions\/386311"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/media?parent=98819"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}