{"id":98813,"date":"2017-08-23T00:00:00","date_gmt":"2017-08-23T07:00:00","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=announcements&#038;p=98813"},"modified":"2018-10-11T09:48:24","modified_gmt":"2018-10-11T16:48:24","slug":"1708_cw_kajitaku","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/1708_cw_kajitaku","title":{"rendered":"\u682a\u5f0f\u4f1a\u793e\u30ab\u30b8\u30bf\u30af\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u304c\u63d0\u4f9b\u3059\u308b\u30af\u30e9\u30a6\u30c9\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u5c0e\u5165"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column][vc_column_text]<\/p>\n<p class=\"pre\">08\/23\/2017<\/p>\n<h1>\u682a\u5f0f\u4f1a\u793e\u30ab\u30b8\u30bf\u30af\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u304c\u63d0\u4f9b\u3059\u308b\u30af\u30e9\u30a6\u30c9\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u5c0e\u5165<\/h1>\n<h2><\/h2>\n<p>[\/vc_column_text]<span class=\"g_separator genesys-light-gray\" style=\"height:1px\"><\/span>[vc_column_text]<\/p>\n<h3>PureCloud by Genesys\u2122 \u3067\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u52b9\u7387\u5316\u3092\u56f3\u308a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u751f\u7523\u6027\u306e\u5411\u4e0a\u3084\u304a\u5ba2\u69d8\u3078\u3088\u308a\u8cea\u306e\u9ad8\u3044\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u306b<\/h3>\n<p><strong>\u6771\u4eac \u2014 2017\u5e748\u670823\u65e5<\/strong> \u2014 <a href=\"https:\/\/www.genesys.com\/ja-jp\/customer-experience\">\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9<\/a>\u304a\u3088\u3073<a href=\"https:\/\/www.genesys.com\/ja-jp\/customer-experience\/better-results\/migrating-your-legacy-system\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/a>\u306e\u30de\u30fc\u30b1\u30c3\u30c8\u30ea\u30fc\u30c0\u30fc\u3067\u3042\u308b\u30b8\u30a7\u30cd\u30b7\u30b9\uff08<a href=\"https:\/\/www.genesys.com\/ja-jp\">www.genesys.com\/jp<\/a>\uff09\u306f\u3001\u30a4\u30aa\u30f3\u30b0\u30eb\u30fc\u30d7\u3067\u5bb6\u4e8b\u652f\u63f4\u30b5\u30fc\u30d3\u30b9\u4e8b\u696d\u3092\u624b\u304c\u3051\u308b\u682a\u5f0f\u4f1a\u793e\u30ab\u30b8\u30bf\u30af\uff08\u4ee3\u8868\u53d6\u7de0\u5f79\u793e\u9577 : \u6f81\u8c37\u7950\u4e00\u3001\u672c\u793e : \u6771\u4eac\u90fd\u4e2d\u592e\u533a\u3001\u4ee5\u4e0b\u300c\u30ab\u30b8\u30bf\u30af\u300d\uff09\u304c\u3001\u540c\u793e\u304c\u63d0\u4f9b\u3059\u308b<a href=\"https:\/\/www.genesys.com\/ja-jp\/platform\/purecloud\">PureCloud by Genesys\u2122<\/a> \u3092\u5c0e\u5165\u3057\u305f\u3053\u3068\u3092\u767a\u8868\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n<p>\u30ab\u30b8\u30bf\u30af\u306f\u3001CTI\u306e\u5c0e\u5165\u304b\u30895\u5e74\u304c\u7d4c\u904e\u3057\u305f\u3053\u3068\u3092\u6a5f\u306b\u3001\u30b3\u30b9\u30c8\u7684\u306b\u9ad8\u304f\u3001\u6628\u4eca\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u5229\u7528\u3055\u308c\u308b\u6a5f\u80fd\u3068\u6bd4\u8f03\u3057\u3066\u4f7f\u7528\u3067\u304d\u308b\u6a5f\u80fd\u306b\u5e45\u304c\u306a\u3044\u3068\u611f\u3058\u3066\u3044\u305f\u65e2\u5b58\u30b7\u30b9\u30c6\u30e0\u306e\u30ea\u30d7\u30ec\u30a4\u30b9\u3092\u6c7a\u5b9a\u3057\u3001PureCloud by Genesys\u2122 \u3092\u63a1\u7528\u3059\u308b\u306b\u81f3\u308a\u307e\u3057\u305f\u3002<a href=\"https:\/\/www.genesys.com\/ja-jp\/platform\/purecloud\">PureCloud by Genesys\u2122 <\/a>\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u30ab\u30b8\u30bf\u30af\u306f\u81ea\u793e\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u52b9\u7387\u3092\u4e0a\u3052\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u751f\u7523\u6027\u3084\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u8cea\u3092\u9ad8\u3081\u308b\u3053\u3068\u3092\u76ee\u6307\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>PureCloud by Genesys\u2122 \u3092\u63a1\u7528\u3057\u305f\u7406\u7531\u3068\u3057\u3066\u3001\u30ab\u30b8\u30bf\u30af\u306f\u4ee5\u4e0b\u306e\u70b9\u3092\u6319\u3052\u3066\u3044\u307e\u3059\uff1a<\/p>\n<ul>\n<li>\u65b0\u6a5f\u80fd\u306e\u30ea\u30ea\u30fc\u30b9\u306e\u901f\u3055\u3078\u306e\u671f\u5f85<\/li>\n<li>\u81ea\u793e\u696d\u52d9\u30b7\u30b9\u30c6\u30e0\u3068\u9023\u643a\u3057\u305fIVR\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u306e\u5b9f\u73fe<\/li>\n<li>\u500b\u5225\u306e\u30c7\u30fc\u30bf\u7ba1\u7406<\/li>\n<li>\u30b3\u30fc\u30eb\u6642\u306e\u30b9\u30af\u30ea\u30d7\u30c8\u8868\u793a\u304c\u53ef\u80fd\u3068\u306a\u308b\u3053\u3068<\/li>\n<li>\u8ffd\u52a0\u8cbb\u7528\u306a\u304f\u3001AWS\u306b\u304a\u3051\u308b\u30c7\u30fc\u30bf\u4fdd\u5b58\u306e\u7121\u5236\u9650<\/li>\n<li>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8a55\u4fa1\u7b49\u304c\u5168\u3066\u30b7\u30b9\u30c6\u30e0\u4e0a\u3067\u7ba1\u7406\u3067\u304d\u308b\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u6a5f\u80fd<\/li>\n<li>\u753b\u9762\u4e0a\u3067\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u6307\u793a\u51fa\u3057<\/li>\n<li>\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u6700\u9069\u5316<\/li>\n<li>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30ec\u30b9 \u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u6a5f\u80fd<\/li>\n<\/ul>\n<p>PureCloud by Genesys\u2122 \u306f\u3001\u30aa\u30fc\u30eb\u30a4\u30f3\u30ef\u30f3\u306e\u30af\u30e9\u30a6\u30c9\u578bUC\uff08\u30e6\u30cb\u30d5\u30a1\u30a4\u30c9\u30fb\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\uff09\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3068\u306a\u308a\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30d3\u30ea\u30c6\u30a3\u3068\u8cbb\u7528\u5bfe\u52b9\u679c\u304c\u9ad8\u3044\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u3057\u3066\u8a2d\u8a08\u3055\u308c\u3066\u304a\u308a\u3001\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3084\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u6a5f\u80fd\u3092\u63c3\u3048\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3068\u306a\u308a\u307e\u3059\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001https:\/\/www.genesys.com\/ja-jp\/platform\/purecloud \u3092\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><strong>\u682a\u5f0f\u4f1a\u793e\u30ab\u30b8\u30bf\u30af\u306b\u3064\u3044\u3066<\/strong><br \/> \u5168\u56fd\u5404\u5730\u3067\u30d7\u30ed\u306e\u304a\u6383\u9664\u3084\u5b85\u914d\u30af\u30ea\u2015\u30cb\u30f3\u30b0\u7b49\u306e\u5bb6\u4e8b\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3002\u30a4\u30aa\u30f3\u7b49\u306e\u5168\u56fd\u306e\u5e97\u982d\u3084WEB\u30b5\u30a4\u30c8\uff08<a href=\"https:\/\/www.kajitaku.com\">www.kajitaku.com<\/a>\uff09\u3067\u3001\u30a8\u30a2\u30b3\u30f3\u30af\u30ea\u30fc\u30cb\u30f3\u30b0\u3001\u30ec\u30f3\u30b8\u30d5\u30fc\u30c9\u30af\u30ea\u30fc\u30cb\u30f3\u30b0\u3001\u6d74\u5ba4\u30af\u30ea\u30fc\u30cb\u30f3\u30b0\u7b49\u306e\u300c\u898b\u7a4d\u3082\u308a\u4e0d\u8981\u30fb\u5168\u56fd\u4e00\u5f8b\u4fa1\u683c\u300d\u306e\u5b9a\u984d\u30cf\u30a6\u30b9\u30af\u30ea\u30fc\u30cb\u30f3\u30b0\u3092\u597d\u8a55\u8ca9\u58f2\u4e2d\u3002<\/p>\n<p><strong>\u30b8\u30a7\u30cd\u30b7\u30b9\u306b\u3064\u3044\u3066<\/strong><br \/> 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100\u30ab\u56fd10,000\u793e\u4ee5\u4e0a\u304c\u4fe1\u983c\u3059\u308b\u696d\u754c\u30c8\u30c3\u30d7\u306eCX\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u3088\u308a\u3001\u5927\u304d\u306a\u30d3\u30b8\u30cd\u30b9\u6210\u679c\u3068\u6c38\u7d9a\u7684\u306a\u95a2\u4fc2\u3092\u69cb\u7bc9\u3057\u3066\u3044\u307e\u3059\u3002\u6700\u9ad8\u306e\u6280\u8853\u3068\u4eba\u9593\u306e\u5275\u610f\u3092\u7d50\u96c6\u306b\u3088\u308a\u3001\u81ea\u7136\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u53cd\u6620\u3057\u3001\u304a\u5ba2\u69d8\u306e\u8003\u3048\u65b9\u306b\u6cbf\u3063\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u69cb\u7bc9\u3057\u307e\u3059\u3002 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href=\"https:\/\/www.facebook.com\/genesysjapan\/\">Facebook<\/a>\u3001<a href=\"https:\/\/www.youtube.com\/genesys\">YouTube<\/a>\u3001<a href=\"https:\/\/www.linkedin.com\/company-beta\/601919\/?pathWildcard=601919\">LinkedIn<\/a>\u3001<a href=\"https:\/\/www.genesys.com\/ja-jp\/blog\">\u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30d6\u30ed\u30b0<\/a> \u3092\u3054\u89a7\u4e0b\u3055\u3044\u3002<\/p>\n<p><strong>\uff1c\u672c\u30ea\u30ea\u30fc\u30b9\u306b\u95a2\u3059\u308b\u5831\u9053\u95a2\u4fc2\u304b\u3089\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u4e0b\u8a18\u306b\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\uff1e<\/strong><br \/> \u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u682a\u5f0f\u4f1a\u793e \u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u672c\u90e8<br \/> \u6589\u85e4 \u54f2\u4e5f<br \/> Tel: 03-5989-1300<br \/> Email: <a href=\"mailto:tetsuya.saito@genesys.com\">tetsuya.saito@genesys.com<\/a><\/p>\n<p>\u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u5e83\u5831\u4e8b\u52d9\u5c40\uff08\u30ab\u30fc\u30c4\u30e1\u30c7\u30a3\u30a2\u30ef\u30fc\u30af\u30b9\u5185\uff09<br \/> \u30b6\u30d0\u30f4\u30a1\u30fb\u30a2\u30ec\u30af\u30b5\u30f3\u30c9\u30eb<br \/> Tel: 03-6427-1627 \/ 080-4178-2393<br \/> Email: <a href=\"mailto:alex@kartz.co.jp\">alex@kartz.co.jp<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column][vc_column_text] 08\/23\/2017 \u682a\u5f0f\u4f1a\u793e\u30ab\u30b8\u30bf\u30af\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u304c\u63d0\u4f9b\u3059\u308b\u30af\u30e9\u30a6\u30c9\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u5c0e\u5165 [\/vc_column_text] [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":0,"template":"","class_list":["post-98813","announcements","type-announcements","status-publish","hentry"],"acf":{"news_date":"08\/23\/2017","meta_description":"\u682a\u5f0f\u4f1a\u793e\u30ab\u30b8\u30bf\u30af\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u304c\u63d0\u4f9b\u3059\u308b\u30af\u30e9\u30a6\u30c9\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\"PureCloud by Genesys\u2122 \u3067\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u52b9\u7387\u5316\u3092\u56f3\u308a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u751f\u7523\u6027\u306e\u5411\u4e0a\u3084\u304a\u5ba2\u69d8\u3078\u3088\u308a\u8cea\u306e\u9ad8\u3044\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b"},"news_date":"2017-08-23","_links":{"self":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/98813","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements"}],"about":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/types\/announcements"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/users\/13"}],"version-history":[{"count":1,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/98813\/revisions"}],"predecessor-version":[{"id":100469,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/98813\/revisions\/100469"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/media?parent=98813"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}