{"id":98812,"date":"2017-09-13T00:00:00","date_gmt":"2017-09-13T07:00:00","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=announcements&#038;p=98812"},"modified":"2018-10-11T09:48:23","modified_gmt":"2018-10-11T16:48:23","slug":"1709_mynavi_cc","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/1709_mynavi_cc","title":{"rendered":"\u30de\u30a4\u30ca\u30d3\u30b3\u30f3\u30bf\u30af\u30c8\u30b5\u30fc\u30d3\u30b9\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u304c\u63d0\u4f9b\u3059\u308bPureCloud by Genesys\u3092\u5c0e\u5165"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column][vc_column_text]<\/p>\n<p class=\"pre\">09\/13\/2017<\/p>\n<h1>\u30de\u30a4\u30ca\u30d3\u30b3\u30f3\u30bf\u30af\u30c8\u30b5\u30fc\u30d3\u30b9\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u304c\u63d0\u4f9b\u3059\u308bPureCloud by Genesys\u3092\u5c0e\u5165<\/h1>\n<h2><\/h2>\n<p>[\/vc_column_text]<span class=\"g_separator genesys-light-gray\" style=\"height:1px\"><\/span>[vc_column_text]<\/p>\n<h4>\uff5e\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3 \u30af\u30e9\u30a6\u30c9 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u66f4\u306a\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3001CX\u5411\u4e0a\u3092\u76ee\u6307\u3059\uff5e<\/h4>\n<p><strong>\u6771\u4eac \u2014 2017\u5e749\u670813\u65e5<\/strong> \u2014 <a href=\"https:\/\/www.genesys.com\/ja-jp\/customer-experience\">\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9<\/a>\u304a\u3088\u3073<a href=\"https:\/\/www.genesys.com\/ja-jp\/customer-experience\/better-results\/migrating-your-legacy-system\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/a>\u306e\u30de\u30fc\u30b1\u30c3\u30c8\u30ea\u30fc\u30c0\u30fc\u3067\u3042\u308b\u30b8\u30a7\u30cd\u30b7\u30b9\uff08<a href=\"https:\/\/www.genesys.com\/ja-jp\">www.genesys.com\/jp<\/a>\uff09\u306f\u3001\u540c\u793e\u304c\u63d0\u4f9b\u3059\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u53ca\u3073\u793e\u54e1\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u30af\u30e9\u30a6\u30c9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e<a href=\"https:\/\/www.genesys.com\/ja-jp\/platform\/purecloud\">PureCloud by Genesys\u2122<\/a>\u304c\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\uff08\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\uff09\u696d\u52d9\u306e\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u30b5\u30fc\u30d3\u30b9\u3092\u5c55\u958b\u3059\u308b\u682a\u5f0f\u4f1a\u793e\u30de\u30a4\u30ca\u30d3\u30b3\u30f3\u30bf\u30af\u30c8\u30b5\u30fc\u30d3\u30b9\uff08\u4ee3\u8868\u53d6\u7de0\u5f79\u793e\u9577 : \u7fbd\u4f50\u7530\u526f\u4eba\u3001\u672c\u793e : \u6771\u4eac\u90fd\u5343\u4ee3\u7530\u533a\uff09\u306b\u5c0e\u5165\u3055\u308c\u305f\u3053\u3068\u3092\u304a\u77e5\u3089\u305b\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n<p><strong>PureCloud by Genesys\u2122\u3092\u63a1\u7528\u3059\u308b\u80cc\u666f\u306b\u3064\u3044\u3066 <\/strong><\/p>\n<p>\u30de\u30a4\u30ca\u30d3\u30b3\u30f3\u30bf\u30af\u30c8\u30b5\u30fc\u30d3\u30b9\u3067\u306f\u3001\u6628\u5e7410\u6708\u306b\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u7acb\u3061\u4e0a\u3052\u306b\u4f34\u3044\u3001\u69cb\u5185\u4ea4\u63db\u6a5f\uff08PBX\uff09\u3092\u30bc\u30ed\u304b\u3089\u69cb\u7bc9\u3059\u308b\u3053\u3068\u3068\u306a\u308a\u3001\u60c5\u5831\u53ce\u96c6\u3092\u958b\u59cb\u3057\u307e\u3057\u305f\u3002\u65b0\u305f\u306b\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u696d\u754c\u306b\u53c2\u5165\u3059\u308b\u306b\u3042\u305f\u308a\u3001\u6210\u9577\u3068\u5171\u306b\u5fc5\u8981\u3068\u306a\u308b\u62e1\u5f35\u6027\u3084\u53ef\u7528\u6027\u306f\u3082\u3061\u308d\u3093\u3001\u6a5f\u80fd\u9762\u306b\u304a\u3044\u3066\u3082\u512a\u308c\u305f\u30b7\u30b9\u30c6\u30e0\u3092\u30af\u30e9\u30a6\u30c9\u3067\u5b9f\u73fe\u3067\u304d\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u304c\u5fc5\u8981\u3067\u3057\u305f\u3002\u7d50\u679c\u3001\u4eca\u5f8c\u3042\u3089\u3086\u308b\u30b5\u30fc\u30d3\u30b9\u8ffd\u52a0\u304c\u5fc5\u8981\u3068\u306a\u308b\u5834\u5408\u3067\u3082\u3001\u3059\u3050\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3042\u308bPureCloud by Genesys\u2122\u3092\u63a1\u7528\u3059\u308b\u306b\u81f3\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u306e\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff08CRM\uff09\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u9023\u643a\u3082\u5bb9\u6613\u306b\u3067\u304d\u308b\u305f\u3081\u3001\u5bfe\u5fdc\u5c65\u6b74\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3001\u30af\u30ea\u30c3\u30af\u30c0\u30a4\u30a2\u30eb\u3001\u6d3b\u52d5\u5c65\u6b74\u306e\u30ec\u30dd\u30fc\u30c8\u304c\u30b9\u30e0\u30fc\u30ba\u306b\u5b9f\u884c\u3055\u308c\u308b\u307b\u304b\u3001\u96fb\u8a71\u6a5f\u3084\u30bd\u30d5\u30c8\u30d5\u30a9\u30f3\u304c\u4e0d\u8981\u3068\u306a\u308bWebRTC\u3092\u3044\u3061\u65e9\u304f\u53d6\u308a\u5165\u308c\u3066\u304a\u308a\u3001\u4e3b\u306b\u30c0\u30a4\u30a2\u30e9\u30fc\u3092\u4e3b\u3068\u3057\u305f\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u306e\u904b\u55b6\u3092\u884c\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u4eca\u5f8c\u306f\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3\u306e\u7279\u6027\u3092\u6d3b\u304b\u3057\u3001\u30c1\u30e3\u30c3\u30c8\u3001\u30e1\u30fc\u30eb\u3001SNS\u306a\u3069\u3092\u6a2a\u65ad\u3057\u305f\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306e\u9867\u5ba2\u5bfe\u5fdc\u3067\u66f4\u306a\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\/\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5411\u4e0a\u3092\u76ee\u6307\u3057\u307e\u3059\u3002<\/p>\n<p>PureCloud by Genesys\u2122 \u306f\u3001\u30aa\u30fc\u30eb\u30a4\u30f3\u30ef\u30f3\u306e\u30af\u30e9\u30a6\u30c9\u578bUC\uff08\u30e6\u30cb\u30d5\u30a1\u30a4\u30c9\u30fb\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\uff09\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3068\u306a\u308a\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30d3\u30ea\u30c6\u30a3\u3068\u8cbb\u7528\u5bfe\u52b9\u679c\u304c\u9ad8\u3044\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u3057\u3066\u8a2d\u8a08\u3055\u308c\u3066\u304a\u308a\u3001\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3084\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u6a5f\u80fd\u3092\u63c3\u3048\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3068\u306a\u308a\u307e\u3059\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001<a href=\"https:\/\/www.genesys.com\/ja-jp\/platform\/purecloud\">https:\/\/www.genesys.com\/ja-jp\/platform\/purecloud <\/a>\u3092\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><strong>\u682a\u5f0f\u4f1a\u793e\u30de\u30a4\u30ca\u30d3\u30b3\u30f3\u30bf\u30af\u30c8\u30b5\u30fc\u30d3\u30b9\u306b\u3064\u3044\u3066<\/strong><br \/> \u4eca\u3084\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u3001\u30e2\u30d0\u30a4\u30eb\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u5287\u7684\u306a\u9032\u5316\u306b\u3068\u3082\u306a\u3044\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306b\u3082\u5bfe\u5fdc\u3059\u308b\u7dcf\u5408\u7684\u306a\u300c\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30bb\u30f3\u30bf\u30fc\u300d\u3078\u3068\u9032\u5316\u3057\u3066\u3044\u307e\u3059\u3002\u5f53\u793e\u306f\u3001\u4eca\u5f8c\u3082\u5909\u5316\u3057\u7d9a\u3051\u308b\u6642\u4ee3\u306e\u30cb\u30fc\u30ba\u306b\u5bfe\u5fdc\u3059\u308b\u305f\u3081\u3001\u5168\u3066\u306e\u4eba\u3005\u306b\u65b0\u3057\u3044\u4fa1\u5024\u3092\u63d0\u4f9b\u81f4\u3057\u307e\u3059\u3002 \u3053\u308c\u307e\u3067\u306e\u30de\u30a4\u30ca\u30d3\u306e\u4f01\u696d\u6587\u5316\u3092\u5927\u5207\u306b\u3057\u3064\u3064\u3082\u3001\u65e2\u6210\u6982\u5ff5\u306b\u3068\u3089\u308f\u308c\u305a\u3001\u5e38\u306b\u6642\u4ee3\u306e\u5148\u3092\u898b\u901a\u3057\u3001\u65b0\u3057\u3044\u4fa1\u5024\u3092\u7686\u3055\u307e\u3068\u5171\u306b\u751f\u307f\u51fa\u3057\u3066\u3044\u304f\u30d3\u30b8\u30cd\u30b9\u30d1\u30fc\u30c8\u30ca\u30fc\u3001\u305d\u308c\u304c\u30de\u30a4\u30ca\u30d3\u30b3\u30f3\u30bf\u30af\u30c8\u30b5\u30fc\u30d3\u30b9\u3067\u3059\u3002<\/p>\n<p><strong>\u30b8\u30a7\u30cd\u30b7\u30b9\u306b\u3064\u3044\u3066<\/strong><br \/> \u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u6bce\u5e74250\u5104\u4ef6\u4ee5\u4e0a\u306e\u4e16\u754c\u6700\u9ad8\u30af\u30e9\u30b9\u306e\u9867\u5ba2\u4f53\u9a13\u3092\u652f\u3048\u3066\u3044\u307e\u3059\u3002\u793e\u54e1\u3084\u9867\u5ba2\u306e\u4f1a\u8a71\u3092\u3044\u3064\u3067\u3082\u3042\u3089\u3086\u308b\u30c1\u30e3\u30cd\u30eb\u3067\u7e4b\u3050\u3053\u3068\u304b\u3089\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u6210\u529f\u304c\u751f\u307e\u308c\u307e\u3059\u3002 100\u30ab\u56fd10,000\u793e\u4ee5\u4e0a\u304c\u4fe1\u983c\u3059\u308b\u696d\u754c\u30c8\u30c3\u30d7\u306eCX\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u3088\u308a\u3001\u5927\u304d\u306a\u30d3\u30b8\u30cd\u30b9\u6210\u679c\u3068\u6c38\u7d9a\u7684\u306a\u95a2\u4fc2\u3092\u69cb\u7bc9\u3057\u3066\u3044\u307e\u3059\u3002\u6700\u9ad8\u306e\u6280\u8853\u3068\u4eba\u9593\u306e\u5275\u610f\u3092\u7d50\u96c6\u306b\u3088\u308a\u3001\u81ea\u7136\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u53cd\u6620\u3057\u3001\u304a\u5ba2\u69d8\u306e\u8003\u3048\u65b9\u306b\u6cbf\u3063\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u69cb\u7bc9\u3057\u307e\u3059\u3002 \u696d\u754c\u3092\u30ea\u30fc\u30c9\u3059\u308b\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u3059\u3079\u3066\u306e\u30c1\u30e3\u30cd\u30eb\u3001\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u3001\u30af\u30e9\u30a6\u30c9\u3067\u5909\u308f\u3089\u306a\u3044\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u767a\u63ee\u3057\u3001\u771f\u306e\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3092\u4fc3\u9032\u3057\u307e\u3059\u3002\u67d4\u8edf\u6027\u306b\u512a\u308c\u3001\u76f4\u611f\u7684\u3001\u305d\u3057\u3066\u5229\u7528\u8005\u306e\u80fd\u529b\u3092\u4f59\u3059\u3068\u3053\u308d\u7121\u304f\u767a\u63ee\u3067\u304d\u308b\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u5b9f\u73fe\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u8a73\u3057\u304f\u306f\u3001<a href=\"https:\/\/www.genesys.com\/ja-jp\">www.genesys.com\/jp<\/a>\u3001 <a href=\"https:\/\/twitter.com\/genesysjapan\">Twitter<\/a>\u3001<a href=\"https:\/\/www.facebook.com\/genesysjapan\/\">Facebook<\/a>\u3001<a href=\"https:\/\/www.youtube.com\/genesys\">YouTube<\/a>\u3001<a href=\"https:\/\/www.linkedin.com\/company-beta\/601919\/?pathWildcard=601919\">LinkedIn<\/a>\u3001<a href=\"https:\/\/www.genesys.com\/ja-jp\/blog\">\u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30d6\u30ed\u30b0<\/a> \u3092\u3054\u89a7\u4e0b\u3055\u3044\u3002<\/p>\n<p><strong>\uff1c\u672c\u30ea\u30ea\u30fc\u30b9\u306b\u95a2\u3059\u308b\u5831\u9053\u95a2\u4fc2\u304b\u3089\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u4e0b\u8a18\u306b\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\uff1e<\/strong><br \/> \u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u682a\u5f0f\u4f1a\u793e<br \/> \u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u672c\u90e8 \u7530\u6751 \u5584\u5f8b<br \/> Tel &amp; Fax: 03-5989-1320 Email: <a href=\"mailto:yoshinori.tamura@genesys.com\">yoshinori.tamura@genesys.com<\/a><\/p>\n<p>\u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u5e83\u5831\u4e8b\u52d9\u5c40\uff08\u30ab\u30fc\u30c4\u30e1\u30c7\u30a3\u30a2\u30ef\u30fc\u30af\u30b9\u5185\uff09<br \/> \u30b6\u30d0\u30f4\u30a1\u30fb\u30a2\u30ec\u30af\u30b5\u30f3\u30c9\u30eb<br \/> Tel: 03-6427-1627 \/ 080-4178-2393 Email: <a href=\"mailto:alex@kartz.co.jp\">alex@kartz.co.jp<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column][vc_column_text] 09\/13\/2017 \u30de\u30a4\u30ca\u30d3\u30b3\u30f3\u30bf\u30af\u30c8\u30b5\u30fc\u30d3\u30b9\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u304c\u63d0\u4f9b\u3059\u308bPureCloud by Genesys\u3092\u5c0e\u5165 [\/v [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":0,"template":"","class_list":["post-98812","announcements","type-announcements","status-publish","hentry"],"acf":{"news_date":"09\/13\/2017","meta_description":"\u30de\u30a4\u30ca\u30d3\u30b3\u30f3\u30bf\u30af\u30c8\u30b5\u30fc\u30d3\u30b9\u3001\u9867\u5ba2\u4f53\u9a13\uff08CX\uff09\u306e\u5411\u4e0a\u306b\u5411\u3051\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u304c\u63d0\u4f9b\u3059\u308b\u30af\u30e9\u30a6\u30c9\u578b\u30aa\u30fc\u30eb\u30a4\u30f3\u30ef\u30f3\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3PureCloud by Genesys\u3092\u5c0e\u5165"},"news_date":"2017-09-13","_links":{"self":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/98812","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements"}],"about":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/types\/announcements"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/users\/13"}],"version-history":[{"count":1,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/98812\/revisions"}],"predecessor-version":[{"id":100468,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/98812\/revisions\/100468"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/media?parent=98812"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}