{"id":98810,"date":"2017-10-13T00:00:00","date_gmt":"2017-10-13T07:00:00","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=announcements&#038;p=98810"},"modified":"2018-10-11T09:48:21","modified_gmt":"2018-10-11T16:48:21","slug":"1710_ms365","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/1710_ms365","title":{"rendered":"\u30b8\u30a7\u30cd\u30b7\u30b9\u3001Microsoft Office 365\u3068\u7d71\u5408\u3057\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092 \u3088\u308a\u5186\u6ed1\u306b"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column][vc_column_text]<\/p>\n<p class=\"pre\">10\/13\/2017<\/p>\n<h1>\u30b8\u30a7\u30cd\u30b7\u30b9\u3001Microsoft Office 365\u3068\u7d71\u5408\u3057\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092 \u3088\u308a\u5186\u6ed1\u306b<\/h1>\n<h2><\/h2>\n<p>[\/vc_column_text]<span class=\"g_separator genesys-light-gray\" style=\"height:1px\"><\/span>[vc_column_text]<\/p>\n<p>2017\u5e7410\u670813\u65e5\u3010\u65e5\u672c\u8a9e\u8a33\u3011<\/p>\n<h4>Office 365\u3078\u79fb\u884c\u3059\u308b\u7d44\u7e54\u306b\u5411\u3051\u3066\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u63d0\u4f9b\u3057\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u304c\u53ef\u80fd\u306b<\/h4>\n<p><strong>\u30aa\u30fc\u30e9\u30f3\u30c9\u30012017\u5e749\u670827\u65e5&nbsp;<\/strong> \u2014 <a href=\"https:\/\/www.genesys.com\/ja-jp\/customer-experience\">\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff08CX\uff09<\/a>\u3068<a href=\"https:\/\/www.genesys.com\/ja-jp\/customer-experience\/better-results\/migrating-your-legacy-system\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/a>\u306e\u30ea\u30fc\u30c7\u30a3\u30f3\u30b0\u30d9\u30f3\u30c0\u30fc\u3067\u3042\u308b\u30b8\u30a7\u30cd\u30b7\u30b9\uff08<a href=\"https:\/\/www.genesys.com\/ja-jp\">www.genesys.com\/jp<\/a>\uff09\u306f\u3001Microsoft Ignite \u30ab\u30f3\u30d5\u30a1\u30ec\u30f3\u30b9\u306b\u3066<a href=\"https:\/\/www.genesys.com\/ja-jp\/platform\">\u30b8\u30a7\u30cd\u30b7\u30b9 \u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/a>\u304cMicrosoft Office 365\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u3092\u767a\u8868\u3044\u305f\u3057\u307e\u3059\u3002Skype for Business Server\u306e\u30b5\u30dd\u30fc\u30c8\u8a8d\u8a3c\u3092\u53d7\u3051\u3066\u3044\u308b\u3053\u3068\u3067\u3001\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u3001\u30d7\u30e9\u30a4\u30d9\u30fc\u30c8\u307e\u305f\u306f\u30d1\u30d6\u30ea\u30c3\u30af\u30af\u30e9\u30a6\u30c9\u3001\u3044\u305a\u308c\u306e\u5c0e\u5165\u5f62\u614b\u306b\u304a\u3044\u3066\u3082\u30e6\u30fc\u30b6\u30fc\u4f01\u696d\u69d8\u306eIT\u6295\u8cc7\u3092\u9577\u671f\u7684\u306b\u4fdd\u8b77\u3059\u308b\u3068\u3068\u3082\u306b\u3001\u5186\u6ed1\u3001\u305d\u3057\u3066\u67d4\u8edf\u306b\u30af\u30e9\u30a6\u30c9\u3078\u79fb\u884c\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u4f01\u696d\u306ePBX\u304b\u3089\u30e6\u30cb\u30d5\u30a1\u30a4\u30c9\u30fb\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3082\u3057\u304f\u306f\u30af\u30e9\u30a6\u30c9\u30fb\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3078\u306e\u79fb\u884c\u30cb\u30fc\u30ba\u304c\u65e5\u5897\u3057\u306b\u9ad8\u307e\u308b\u4e2d\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u9ad8\u5ea6\u306a\u6a5f\u80fd\u306e\u7d71\u5408\u304c\u79fb\u884c\u306b\u304a\u3051\u308b\u8ab2\u984c\u306e\u4e00\u3064\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u4eca\u56de\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u304c\u63d0\u4f9b\u3059\u308b<a href=\"https:\/\/www.genesys.com\/ja-jp\/platform\/pureengage\">PureEngage\u2122<\/a> \u53ca\u3073<a href=\"https:\/\/www.genesys.com\/ja-jp\/platform\/purecloud\">PureCloud by Genesys\u2122<\/a> \u304cOffice 365\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u3067\u3001\u5c0e\u5165\u4f01\u696d\u306f\u3001\u97f3\u58f0\u3068\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb\u306b\u5bfe\u5fdc\u3057\u305f\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3001\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u306e\u4eee\u60f3\u5316\u53ca\u3073\u6700\u9069\u5316\u3001\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3068\u3044\u3063\u305f\u6a5f\u80fd\u3092\u7d71\u4e00\u3055\u308c\u305f\u74b0\u5883\u3067\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u300c\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001\u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u306e\u3088\u3046\u306a\u5148\u92ed\u7684\u306a\u4f01\u696d\u3067\u9ad8\u54c1\u8cea\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u91cd\u8996\u3059\u308b\u4f01\u696d\u3068\u306e\u9023\u643a\u3092\u5e38\u306b\u6a21\u7d22\u3057\u3066\u3044\u307e\u3059\u3002\u5171\u540c\u306e\u304a\u5ba2\u69d8\u3078\u65b0\u305f\u306a\u4ed8\u52a0\u4fa1\u5024\u3092\u63d0\u4f9b\u3059\u308b\u3079\u304f\u3001\u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u3068\u306e\u30a2\u30e9\u30a4\u30a2\u30f3\u30b9\u3092\u3055\u3089\u306b\u6df1\u3081\u308b\u3053\u3068\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30b8\u30a7\u30cd\u30b7\u30b9 \u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068Microsoft Office 365\u53ca\u3073Skype for Business\u306e\u9023\u643a\u3067\u3001\u3088\u308a\u30b7\u30fc\u30e0\u30ec\u30b9\u305d\u3057\u3066\u3088\u308a\u5145\u5b9f\u3057\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3092\u652f\u63f4\u3057\u3066\u307e\u3044\u308a\u307e\u3059\u3002\u300d\u3068\u30b8\u30a7\u30cd\u30b7\u30b9\u793eCMO\uff08\u6700\u9ad8\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u8cac\u4efb\u8005\uff09\u306e\u30de\u30e9\u30a4\u30a2\u30f3\u30fb\u30c6\u30fb\u30d6\u30fc\u30a4\uff08Merijn te Booij\uff09\u306f\u8a71\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001\u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u306eGold \u30d1\u30fc\u30c8\u30ca\u30fc\u3067\u3042\u308b\u3068\u3068\u3082\u306b\u3001Skype for Business Server\u306e\u30b5\u30dd\u30fc\u30c8\u8a8d\u5b9a\u306b\u3088\u3063\u3066\u4e92\u63db\u6027\u3068\u4fe1\u983c\u6027\u304c\u4fdd\u8a3c\u3055\u308c\u3066\u304a\u308a\u3001\u5c06\u6765\u306b\u308f\u305f\u308bIT\u6295\u8cc7\u3092\u4fdd\u8b77\u3057\u307e\u3059\u3002Office 365\u3068\u306e\u30cd\u30a4\u30c6\u30a3\u30d6\u306a\u9023\u643a\u306b\u3088\u308b\u6a5f\u80fd\u306f\u4e0b\u8a18\u3092\u542b\u307f\u307e\u3059\u3002<\/p>\n<ul>\n<li>Skype for Business\u30c1\u30e3\u30cd\u30eb\u306b\u52a0\u3048\u3001\u30e1\u30fc\u30eb\u3001SMS\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u3084\u30a6\u30a7\u30d6\u306a\u3069\u306e\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb\u306b\u5bfe\u5fdc\u3057\u305f\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3067\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u62e1\u5f35<\/li>\n<li>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3068\u4f01\u696d\u5185\u306e\u5c02\u9580\u5bb6\u3068\u306e\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306b\u3088\u308a\u3001\u521d\u56de\u6848\u4ef6\u306e\u89e3\u6c7a\u7387\u3092\u5411\u4e0a<\/li>\n<li>Office 365\u306e\u7db2\u7f85\u6027\u3068\u30b8\u30a7\u30cd\u30b7\u30b9 \u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u9ad8\u6027\u80fd\u306a\u6a5f\u80fd\u3092\u9023\u643a\u3059\u308b\u3053\u3068\u3001\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u4eee\u60f3\u5316\u3057\u3001\u5730\u57df\u5236\u9650\u3092\u5ec3\u6b62<\/li>\n<li>\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u30fb\u7ba1\u7406\u30fb\u30b5\u30dd\u30fc\u30c8\u3092\u7c21\u5358\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u904b\u7528\u30b3\u30b9\u30c8\u3092\u524a\u6e1b<\/li>\n<li>\u30d9\u30b9\u30c8\u30fb\u30aa\u30d6\u30fb\u30b9\u30a4\u30fc\u30c8\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b \u2013 \u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3001\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u6700\u9069\u5316\uff08WFO\uff09\u3001\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3084\u30bf\u30b9\u30af\u5206\u914d\u3092\u4e00\u3064\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u30b5\u30dd\u30fc\u30c8<\/li>\n<\/ul>\n<p>\u300c\u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u3068\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u62e1\u5f35\u3092\u5fc3\u3088\u308a\u6b53\u8fce\u3057\u307e\u3059\u3002Microsoft Office 365\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u306b\u3088\u3063\u3066\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u304c\u3055\u3089\u306b\u8c4a\u5bcc\u306b\u306a\u308a\u3001\u4f1a\u793e\u898f\u6a21\u3092\u554f\u308f\u305a\u3042\u3089\u3086\u308b\u7d44\u7e54\u306e\u30af\u30e9\u30a6\u30c9\u3078\u306e\u79fb\u884c\u3092\u5186\u6ed1\u306b\u3057\u307e\u3059\u3002\u300d\u3068\u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u306eMicrosoft Teams and Skype\u306e\u30bc\u30cd\u30e9\u30eb\u30de\u30cd\u30b8\u30e3\u30fc\u3092\u52d9\u3081\u308bLori Wright\u306f\u8a71\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u3055\u3089\u306b\u5b8c\u6210\u3055\u305b\u3066\u3044\u304f\u3079\u304f\u3001\u304a\u5ba2\u69d8\u306f\u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u55b6\u696d\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2\u30c1\u30fc\u30e0\u306e\u9023\u643a\u3092\u53ef\u80fd\u3068\u3059\u308b\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff08CRM\uff09\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306eMicrosoft Dynamics 365\u3068\u9023\u643a\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u672c\u30ea\u30ea\u30fc\u30b9\u306e\u5185\u5bb9\u306f9\u670825\u65e5\u301c29\u65e5\u7c73\u30aa\u30eb\u30e9\u30f3\u30c9\u306b\u3066\u958b\u50ac\u3055\u308c\u305f\u30ab\u30f3\u30d5\u30a1\u30ec\u30f3\u30b9\u306eMicrosoft Ignite\u306b\u3066\u767a\u8868\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<p><strong>\u30b8\u30a7\u30cd\u30b7\u30b9\u306b\u3064\u3044\u3066<\/strong><br \/> 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\u696d\u754c\u3092\u30ea\u30fc\u30c9\u3059\u308b\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u3059\u3079\u3066\u306e\u30c1\u30e3\u30cd\u30eb\u3001\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u3001\u30af\u30e9\u30a6\u30c9\u3067\u5909\u308f\u3089\u306a\u3044\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u767a\u63ee\u3057\u3001\u771f\u306e\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3092\u4fc3\u9032\u3057\u307e\u3059\u3002\u67d4\u8edf\u6027\u306b\u512a\u308c\u3001\u76f4\u611f\u7684\u3001\u305d\u3057\u3066\u5229\u7528\u8005\u306e\u80fd\u529b\u3092\u4f59\u3059\u3068\u3053\u308d\u7121\u304f\u767a\u63ee\u3067\u304d\u308b\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u5b9f\u73fe\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u8a73\u3057\u304f\u306f\u3001<a href=\"https:\/\/www.genesys.com\/ja-jp\">www.genesys.com\/jp<\/a>\u3001 <a href=\"https:\/\/twitter.com\/genesysjapan\">Twitter<\/a>\u3001<a 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href=\"mailto:tetsuya.saito@genesys.com\">tetsuya.saito@genesys.com<\/a><\/p>\n<p>\u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u5e83\u5831\u4e8b\u52d9\u5c40\uff08\u30ab\u30fc\u30c4\u30e1\u30c7\u30a3\u30a2\u30ef\u30fc\u30af\u30b9\u5185\uff09<br \/> \u30b6\u30d0\u30f4\u30a1\u30fb\u30a2\u30ec\u30af\u30b5\u30f3\u30c9\u30eb<br \/> Tel: 03-6427-1627 \/ 080-4178-2393<br \/> Email: <a href=\"mailto:alex@kartz.co.jp\">alex@kartz.co.jp<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column][vc_column_text] 10\/13\/2017 \u30b8\u30a7\u30cd\u30b7\u30b9\u3001Microsoft Office 365\u3068\u7d71\u5408\u3057\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092 \u3088\u308a\u5186\u6ed1\u306b  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