{"id":98804,"date":"2017-12-06T00:00:00","date_gmt":"2017-12-06T08:00:00","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=announcements&p=98804"},"modified":"2021-06-28T00:54:20","modified_gmt":"2021-06-28T07:54:20","slug":"purebridge","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/purebridge","title":{"rendered":"2017\u5e74\u3001\u4e16\u754c\u7d04250\u793e\u304cPBX\u30d9\u30fc\u30b9\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3 \u304b\u3089\u306e\u30ea\u30d7\u30ec\u30fc\u30b9\u3067\u30b8\u30a7\u30cd\u30b7\u30b9\u3092\u63a1\u7528"},"content":{"rendered":"

[vc_section][vc_row][vc_column][vc_column_text]<\/p>\n

12\/06\/2017<\/p>\n

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2017\u5e7412\u67086\u65e5 [\u65e5\u672c\u8a9e\u8a33]<\/p>\n

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\u300c\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u6c42\u3081\u3089\u308c\u308b\u8981\u4ef6\u304c\u5909\u5316\u3057\u305f\u3053\u3068\u3067\u3001\u5404\u4f01\u696d\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u6226\u7565\u7684\u306b\u691c\u8a0e\u3059\u308b\u3053\u3068\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u306f\u5358\u306b\u30b7\u30b9\u30c6\u30e0\u3092\u30ea\u30d7\u30ec\u30fc\u30b9\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u5404\u4f01\u696d\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u30ea\u30fc\u30c0\u30fc\u306b\u306a\u308c\u308b\u3088\u3046\u306b\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u9762\u304b\u3089\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u3053\u3068\u304c\u30df\u30c3\u30b7\u30e7\u30f3\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u300d\u3068IDC\u306e\u30d7\u30ed\u30b0\u30e9\u30e0\u30d0\u30a4\u30b9\u30d7\u30ec\u30b8\u30c7\u30f3\u30c8\u3092\u52d9\u3081\u308bMary Wardley\u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u4eca\u56de\u306e\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u9a5a\u7570\u7684\u306a\u5e02\u5834\u727d\u5f15\u529b\u306e\u8981\u56e0\u3068\u3057\u3066\u3001PureBridge\u3068\u3044\u3046\u30e1\u30bd\u30c3\u30c9\u3067\u3001\u4f01\u696d\u306b\u5411\u3051\u3066\u6b21\u4e16\u4ee3\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u91cd\u8981\u6027\u3092\u610f\u8b58\u3055\u305b\u3001\u201dAll-in-One, but Not All at Once\u201d\uff08\u5168\u3066\u3092\u4e00\u6589\u306b\u3067\u306f\u306a\u304f\u3001\u30aa\u30fc\u30eb\u30a4\u30f3\u30ef\u30f3\uff09\u3068\u3044\u3046\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u53d6\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n

PureBridge\u30d7\u30ed\u30b0\u30e9\u30e0\u306f\u6cd5\u4eba\u3068\u500b\u4eba\u306b\u5411\u3051\u305f\u8a55\u4fa1\u30c4\u30fc\u30eb\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u30027\u6708\u672b\u306e\u958b\u59cb\u4ee5\u6765\u3001600\u4eba\u4ee5\u4e0a\u304cCX\u306e\u8a55\u4fa1\u30c6\u30b9\u30c8\u3092\u53d7\u3051\u3066\u3044\u307e\u3059\u3002\u3055\u3089\u306b\u300112,000\u4eba\u4ee5\u4e0a\u304c\u81ea\u8eab\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u30ca\u30ec\u30c3\u30b8\u3092\u8a55\u4fa1\u3059\u308b\u30af\u30a4\u30ba\u3092\u53d7\u3051\u3066\u304a\u308a\u30011,200\u4eba\u4ee5\u4e0a\u304c\u7121\u6599\u306eCX\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u8cc7\u683c\u30b3\u30fc\u30b9\u3092\u53d7\u3051\u3001\u30d3\u30b8\u30cd\u30b9\u305d\u3057\u3066\u6280\u8853\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u65b0\u3057\u3044\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3078\u306e\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u79fb\u884c\u306b\u5411\u3051\u305f\u30aa\u30f3\u30e9\u30a4\u30f3\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3092\u53d7\u3051\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u4f01\u696d\u306f\u30b8\u30a7\u30cd\u30b7\u30b9\u304c\u63d0\u4f9b\u3059\u308b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u305f\u30ef\u30fc\u30af\u30b7\u30e7\u30c3\u30d7\u306b\u53c2\u52a0\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u4f01\u696d\u306e\u30b5\u30a4\u30ba\u306b\u5408\u308f\u305b\u305f\u30d1\u30c3\u30b1\u30fc\u30b8\u3068\u79fb\u884c\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u3092\u901a\u3058\u3066\u30b9\u30e0\u30fc\u30ba\u306a\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

1 \u53c2\u7167\uff1a Gartner\u793e \u201cHype Cycle for Contact Center Infrastructure\u201d, Drew Kraus\u8457\u30012017\u5e747\u670828\u65e5
\n2 \u53c2\u7167\uff1a Gartner\u793e\u201cMagic Quadrant for Contact Center as a Service, North America\u201d, Drew Kraus, Steve Blood, Daniel O\u2019Connell\u8457\u30012017\u5e7410\u6708.
\n3 \u53c2\u7167\uff1aGartner\u793e \u201cMagic Quadrant for Contact Center Infrastructure, Worldwide,\u201d Drew Kraus, Steve Blood\u8457\u30012017\u5e745\u670816\u65e5<\/p>\n

\u30b8\u30a7\u30cd\u30b7\u30b9\u306b\u3064\u3044\u3066<\/strong>
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\uff1c\u672c\u30ea\u30ea\u30fc\u30b9\u306b\u95a2\u3059\u308b\u5831\u9053\u95a2\u4fc2\u304b\u3089\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u4e0b\u8a18\u306b\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\uff1e<\/strong>
\n\u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u682a\u5f0f\u4f1a\u793e \u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u672c\u90e8
\n\u6589\u85e4 \u54f2\u4e5f
\nTel: 03-5989-1430
\nEmail: tetsuya.saito@genesys.com<\/a><\/p>\n

\u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u5e83\u5831\u4e8b\u52d9\u5c40\uff08\u30ab\u30fc\u30c4\u30e1\u30c7\u30a3\u30a2\u30ef\u30fc\u30af\u30b9\u5185\uff09
\n\u30b6\u30d0\u30f4\u30a1\u30fb\u30a2\u30ec\u30af\u30b5\u30f3\u30c9\u30eb
\nTel: 03-6427-1627 \/ 080-4178-2393
\nEmail: alex@kartz.co.jp<\/a><\/p>\n

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