{"id":98799,"date":"2018-01-25T00:00:00","date_gmt":"2018-01-25T08:00:00","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=announcements&#038;p=98799"},"modified":"2018-10-18T23:07:34","modified_gmt":"2018-10-19T06:07:34","slug":"1801_pconnect_momentum","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/1801_pconnect_momentum","title":{"rendered":"Genesys PureConnect\u306f2017\u5e74\u306b100\u793e\u306e\u65b0\u898f\u9867\u5ba2\u7372\u5f97\u3067\u6025\u6210\u9577"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column][vc_column_text]<\/p>\n<p class=\"pre\">01\/25\/2018<\/p>\n<h1>Genesys PureConnect\u306f2017\u5e74\u306b100\u793e\u306e\u65b0\u898f\u9867\u5ba2\u7372\u5f97\u3067\u6025\u6210\u9577<\/h1>\n<h2><\/h2>\n<p>[\/vc_column_text]<span class=\"g_separator genesys-light-gray\" style=\"height:1px\"><\/span>[vc_column_text]<\/p>\n<p>2018\u5e741\u670826\u65e5 [\u65e5\u672c\u8a9e\u8a33]<\/p>\n<h4>\u65b0\u898f\u9867\u5ba2\u306e8\u5272\u4ee5\u4e0a\u306fPBX\u3092\u30d9\u30fc\u30b9\u3068\u3057\u305f\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30fb\u30b7\u30b9\u30c6\u30e0\u304b\u3089\u306e\u30ea\u30d7\u30ec\u30fc\u30b9<\/h4>\n<p><strong>\u30b5\u30f3\u30d5\u30e9\u30f3\u30b7\u30b9\u30b3 \u2014 2018\u5e741\u670817\u65e5<\/strong> \u2014 <a href=\"https:\/\/www.genesys.com\/ja-jp\/customer-experience\">\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff08CX\uff09<\/a>\u3068<a href=\"https:\/\/www.genesys.com\/ja-jp\/customer-experience\/better-results\/migrating-your-legacy-system\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/a>\u306e\u30ea\u30fc\u30c7\u30a3\u30f3\u30b0\u30d9\u30f3\u30c0\u30fc\u3067\u3042\u308b\u30b8\u30a7\u30cd\u30b7\u30b9\uff08<a href=\"https:\/\/www.genesys.com\/ja-jp\">https:\/\/www.genesys.com\/ja-jp<\/a>\uff09\u306f\u3001<a href=\"https:\/\/www.genesys.com\/ja-jp\/platform\/pureconnect\">\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306eGenesys PureConnect\u2122<\/a>\u304c\u6628\u5e74\u3001\u4e16\u754c\u3067\u7d04100\u793e\u306e\u30c8\u30c3\u30d7\u30d6\u30e9\u30f3\u30c9\u306b\u63a1\u7528\u3055\u308c\u305f\u3053\u3068\u3092\u767a\u8868\u3044\u305f\u3057\u307e\u3059\u3002\u304a\u5ba2\u69d8\u3054\u3068\u306b\u6700\u9069\u5316\u3057\u305f\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306e\u30cf\u30a4\u30d1\u30fc\u30d1\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u3001\u96fb\u8a71\u306b\u52a0\u3048\u30e1\u30fc\u30eb\u3001\u30c1\u30e3\u30c3\u30c8\u3001SMS\u3068\u3044\u3063\u305f\u30c7\u30b8\u30bf\u30eb\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3059\u308b\u30cb\u30fc\u30ba\u304c\u9ad8\u307e\u3063\u305f\u3053\u3068\u3067\u3001\u65b0\u898f\u9867\u5ba2\u306e8\u5272\u4ee5\u4e0a\u306f\u7af6\u5408\u4ed6\u793e\u306ePBX\u30b7\u30b9\u30c6\u30e0\u304b\u3089\u306e\u30ea\u30d7\u30ec\u30fc\u30b9\u3067\u3057\u305f\u3002<\/p>\n<p>\u73fe\u5728\u3001PureConnect\u306fFortune500\u306b\u30e9\u30f3\u30af\u3055\u308c\u308b\u4f01\u696d\u3092\u4e2d\u5fc3\u306b\u3001\u696d\u754c\u3084\u4f01\u696d\u898f\u6a21\u3092\u554f\u308f\u305a\u6570\u5343\u793e\u306e\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u3066\u3044\u307e\u3059\u30022017\u5e74\u306b\u65b0\u305f\u306bPureConnect\u3092\u63a1\u7528\u3057\u305f\u4f01\u696d\u306fThe Coca-Cola Company\u3092\u542b\u3080\u6700\u5927\u624b\u98f2\u6599\u30e1\u30fc\u30ab\u30fc2\u793e\u3001\u5927\u624b\u306e\u91d1\u878d\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30d9\u30f3\u30c0\u30fc\u3001\u30b0\u30ed\u30fc\u30d0\u30ebIT\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u3001Abanca\u3084Transat\u306a\u3069\u6319\u3052\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>2017\u5e74\u306f<a href=\"https:\/\/www.genesys.com\/ja-jp\/partners\/partner-network\/cloud-services-value-add-partners\">PureConnect\u306e\u8ca9\u58f2\u30c1\u30e3\u30cd\u30eb<\/a>\u3082\u98db\u8e8d\u7684\u306b\u62e1\u5927\u3057\u307e\u3057\u305f\u3002PureConnect\u306fAVDS\u3001Adapt\u3001Avtx\u3001Continuous Technologies International Inc.\u3001ConvergeOne\u3001Digital China\u3001E-Contact\u3001Fourth Dimension Systems\u3001GS Neotek\u3001NEC\u3001Sixbell\u3084Spark\u306a\u3069\u4e16\u754c\u4e2d\u306e\u30c8\u30c3\u30d7\u30c1\u30e3\u30cd\u30eb\u88fd\u54c1\u30dd\u30fc\u30c8\u30d5\u30a9\u30ea\u30aa\u306b\u7d44\u307f\u8fbc\u307e\u308c\u307e\u3057\u305f\u3002\u3055\u3089\u306b\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\u671f\u5f85\u3092\u4e0a\u56de\u308b\u3079\u304f\u3001\u7814\u7a76\u958b\u767a\u3001\u30bb\u30fc\u30eb\u30b9\uff06\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306b\u3082\u6295\u8cc7\u3092\u5897\u3084\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u300cPureConnect\u306f20\u5e74\u306b\u308f\u305f\u3063\u3066\u696d\u754c\u3067\u306e\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u306e\u5b9f\u7e3e\u3092\u7bc9\u3044\u3066\u304d\u307e\u3057\u305f\u3002\u305d\u308c\u306f\u5e38\u306b\u5e02\u5834\u306e\u5909\u5316\u3092\u4e88\u6e2c\u3057\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u65b0\u305f\u306a\u30cb\u30fc\u30ba\u306b\u5fdc\u3048\u308b\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u751f\u307f\u51fa\u3057\u7d9a\u3051\u3066\u304d\u305f\u304b\u3089\u3067\u3059\u3002\u3053\u308c\u307e\u3067\u7a4d\u6975\u7684\u306b\u7a4d\u307f\u91cd\u306d\u3066\u304d\u305f\u6295\u8cc7\u306e\u52b9\u679c\u3092\u3055\u3089\u306b\u9ad8\u3081\u3001\u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\u3001\u30a6\u30a7\u30d6\u5316\u3001\u30c7\u30b8\u30bf\u30eb\u3084\u30af\u30e9\u30a6\u30c9\u5316\u306e\u52a0\u901f\u3092\u9032\u3081\u3001\u3053\u308c\u307e\u3067\u4ee5\u4e0a\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u76ee\u6307\u3057\u307e\u3059\u300d\u3068\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u793e\u3001President\u306eTom Eggemeier\u306f\u8a71\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001PureConnect\u3060\u3051\u3067200\u4eba\u4ee5\u4e0a\u306e\u958b\u767a\u8005\u304c\u5728\u7c4d\u3059\u308b\u306a\u3069\u3001\u7814\u7a76\u958b\u767a\u306b\u5f37\u304f\u30b3\u30df\u30c3\u30c8\u3057\u3066\u304a\u308a\u3001\u5c06\u6765\u306b\u5411\u3051\u3066\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u57fa\u76e4\u3092\u69cb\u7bc9\u3057\u3066\u3044\u307e\u3059\u30022017\u5e74\u3060\u3051\u3067\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306fPureConnect\u306b50\u4ee5\u4e0a\u306e\u65b0\u305f\u306a\u6a5f\u80fd\u3092\u8ffd\u52a0\u3057\u307e\u3057\u305f\u3002\u4e3b\u306a\u65b0\u6a5f\u80fd\u306f\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n<ul>\n<li>\u30e6\u30fc\u30b6\u30fc\u30a4\u30f3\u30bf\u30d5\u30a7\u30fc\u30b9\uff1aSMS\u3092\u542b\u3080\u5168\u30c1\u30e3\u30cd\u30eb\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u7ba1\u7406\u3057\u3001\u5c0e\u5165\u3084\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u671f\u9593\u3092\u5927\u5e45\u306b\u77ed\u7e2e\u3059\u308b\u65b0\u305f\u306aWeb\u30d9\u30fc\u30b9\u306e\u30e6\u30fc\u30b6\u30fc\u30a4\u30f3\u30bf\u30d5\u30a7\u30fc\u30b9<\/li>\n<li>\u5206\u6790\u3068\u30ec\u30dd\u30fc\u30c6\u30a3\u30f3\u30b0\u30fb\u30c4\u30fc\u30eb\uff1aWeb\u30d9\u30fc\u30b9\u306e\u5206\u6790\u306e\u305f\u3081\u306e\u30c7\u30fc\u30bf\u30fb\u30c7\u30a3\u30af\u30b7\u30e7\u30ca\u30ea\u3068\u30ab\u30b9\u30bf\u30de\u30fc\u304c\u5bb9\u6613\u304b\u3064\u67d4\u8edf\u306b\u30c7\u30fc\u30bf\u3092\u53d6\u308a\u51fa\u3057\u5206\u6790\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u65b0\u305f\u306a\u62bd\u51fa\u30c4\u30fc\u30eb<\/li>\n<li>\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\uff1a\u81ea\u7136\u8a00\u8a9e\u30d1\u30bf\u30fc\u30f3\u306e\u5897\u52a0\u3001\u9ad8\u7cbe\u5ea6\u3001\u30b0\u30ed\u30fc\u30d0\u30eb\u3067\u5c55\u958b\u306b\u3088\u3063\u3066\u3001\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u306e\u81ea\u52d5\u5316\u306e\u9818\u57df\u3092\u62e1\u5927\u3059\u308b\u97f3\u58f0\u8a8d\u8b58\u3084\u97f3\u58f0\u5408\u6210\u6a5f\u80fd<\/li>\n<li>\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u6700\u9069\u5316\uff08WFO\uff09\uff1aOpus\u97f3\u58f0\u30d5\u30a1\u30a4\u30eb\u306e\u30b5\u30dd\u30fc\u30c8\u306b\u3088\u308b\u97f3\u58f0\u54c1\u8cea\u306e\u5411\u4e0a\u3068\u3001\u30c7\u30e5\u30a2\u30eb\u30c1\u30e3\u30cd\u30eb\u9332\u97f3\u3067\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3068\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u8a71\u8005\u5206\u96e2\u3092\u5b9f\u73fe\u3057\u3001\u901a\u8a71\u5f8c\u306e\u5206\u6790\u3092\u6539\u5584<\/li>\n<\/ul>\n<p>\u300cPureConnect\u306f\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u9ad8\u3044\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u5275\u51fa\u3059\u308b\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306e\u30d0\u30c3\u30af\u30dc\u30fc\u30f3\u3092\u6301\u3061\u3001\u30d1\u30ef\u30d5\u30eb\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3042\u308a\u7d9a\u3051\u3066\u3044\u307e\u3059\u3002\u4f01\u696d\u306b\u5408\u308f\u305b\u305f\u9ad8\u3044\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\u3001\u7ba1\u7406\u3084\u5c0e\u5165\u306e\u3057\u3084\u3059\u3055\u3001\u30d1\u30d6\u30ea\u30c3\u30af\u30e9\u30a6\u30c9\u306f\u5c0e\u5165\u3067\u304d\u306a\u3044\u3082\u306e\u306e\u3001\u30af\u30e9\u30a6\u30c9\u3078\u306e\u79fb\u884c\u3092\u691c\u8a0e\u3057\u3066\u3044\u308b\u4f01\u696d\u306b\u6700\u9069\u306a\u9053\u3092\u958b\u304d\u307e\u3059\u3002\u300d\u3068\u3001Frost &amp; Sullivan\u306e\u30ea\u30fc\u30c9\u30a2\u30ca\u30ea\u30b9\u30c8\u3092\u52d9\u3081\u308bNancy Jamison\u306f\u8a71\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>PureConnect\u306e\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001<a href=\"https:\/\/www.genesys.com\/ja-jp\/platform\/pureconnect\">www.genesys.com\/ja-jp\/platform\/pureconnect<\/a> \u3092\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><strong>PureConnect\u306b\u3064\u3044\u3066<\/strong><br \/> 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alex@kartz.co.jp<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column][vc_column_text] 01\/25\/2018 Genesys PureConnect\u306f2017\u5e74\u306b100\u793e\u306e\u65b0\u898f\u9867\u5ba2\u7372\u5f97\u3067\u6025\u6210\u9577 [\/vc_colu [&hellip;]<\/p>\n","protected":false},"author":344,"featured_media":0,"template":"","class_list":["post-98799","announcements","type-announcements","status-publish","hentry"],"acf":{"news_date":"01\/25\/2018","meta_description":"Genesys 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