{"id":611500,"date":"2026-01-14T02:12:47","date_gmt":"2026-01-14T10:12:47","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=announcements&#038;p=611500"},"modified":"2026-01-14T02:16:14","modified_gmt":"2026-01-14T10:16:14","slug":"genesys-recognized-as-a-leader-in-the-idc-marketscape-worldwide-conversational-ai-platforms-for-front-office-use-cases-2025-2026-vendor-assessment","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/genesys-recognized-as-a-leader-in-the-idc-marketscape-worldwide-conversational-ai-platforms-for-front-office-use-cases-2025-2026-vendor-assessment","title":{"rendered":"\u30b8\u30a7\u30cd\u30b7\u30b9\u3001IDC MarketScape\u300c\u30d5\u30ed\u30f3\u30c8\u30aa\u30d5\u30a3\u30b9\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u5411\u3051 \u30ef\u30fc\u30eb\u30c9\u30ef\u30a4\u30c9\u4f1a\u8a71\u578bAI\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0 2025-2026 \u30d9\u30f3\u30c0\u30fc\u8a55\u4fa1\u300d\u3067\u30ea\u30fc\u30c0\u30fc\u306b\u9078\u51fa"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1572299908147{padding-bottom: 0px !important;}&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column][vc_column_text css=&#8221;&#8221; el_class=&#8221;pre_h1&#8243;]2025 \u5e74 12 \u67088\u65e5\uff08\u6708\uff09\u65e5\u672c\u767a\u8868[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1><strong>\u30b8\u30a7\u30cd\u30b7\u30b9\u3001IDC MarketScape\u300c\u30d5\u30ed\u30f3\u30c8\u30aa\u30d5\u30a3\u30b9\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u5411\u3051\u30ef\u30fc\u30eb\u30c9\u30ef\u30a4\u30c9\u4f1a\u8a71\u578bAI\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0 2025-2026 \u30d9\u30f3\u30c0\u30fc\u8a55\u4fa1\u300d\u3067\u30ea\u30fc\u30c0\u30fc\u306b\u9078\u51fa<\/strong><\/h1>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section css=&#8221;.vc_custom_1572297878492{padding-top: 0px !important;}&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<strong>\u30b5\u30f3\u30d5\u30e9\u30f3\u30b7\u30b9\u30b3\u2014 2025 \u5e74 12 \u6708 8 \u65e5<\/strong> \u2014 \u4eba\u5de5\u77e5\u80fd\uff08 AI \uff09\u3092\u6d3b\u7528\u3057\u305f\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u30b0\u30ed\u30fc\u30d0\u30eb\u30fb\u30af\u30e9\u30a6\u30c9\u30fb\u30ea\u30fc\u30c0\u30fc\u3067\u3042\u308b<a href=\"https:\/\/www.genesys.com\/ja-jp\">\u30b8\u30a7\u30cd\u30b7\u30b9<\/a>\u00ae\u306f\u3001 <a href=\"https:\/\/www.genesys.com\/resources\/idc-marketscape-worldwide-conversational-ai-platforms-for-front-office-use-cases-vendor-assessment?utm_source=press_release&amp;utm_medium=referral&amp;utm_campaign=1-26-0-0-0-0-0-idc\">IDC Market Scape \u306e\u300c\u30d5\u30ed\u30f3\u30c8\u30aa\u30d5\u30a3\u30b9\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u5411\u3051\u30ef\u30fc\u30eb\u30c9\u30ef\u30a4\u30c9\u4f1a\u8a71\u578b AI \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0 2025-2026 \u30d9\u30f3\u30c0\u30fc\u8a55\u4fa1\u300d\uff08\u6587\u66f8\u756a\u53f7US53866226\u3001 2025 \u5e74 12 \u6708\uff09<\/a>\u306b\u304a\u3044\u3066\u30ea\u30fc\u30c0\u30fc\u306b\u9078\u51fa\u3055\u308c\u305f\u3053\u3068\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001\u3053\u306e IDC Market Scape \u306b\u3088\u308b\u8a55\u4fa1\u306f\u3001 Genesys Cloud\u2122 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u305d\u306e\u30cd\u30a4\u30c6\u30a3\u30d6 AI \u304c\u3001\u4f01\u696d\u306e AI \u6210\u719f\u5ea6\u3092\u52a0\u901f\u3055\u305b\u3001\u4fe1\u983c\u6027\u306e\u9ad8\u3044\u6210\u679c\u91cd\u8996\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u306b\u8ca2\u732e\u304c\u8a55\u4fa1\u3055\u308c\u305f\u3082\u306e\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u300c\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u306e\u6210\u5426\u306f\u30d5\u30ed\u30f3\u30c8\u30aa\u30d5\u30a3\u30b9\u3067\u6c7a\u307e\u308a\u307e\u3059\u3002\u65ad\u7247\u5316\u3055\u308c\u305f\u30c4\u30fc\u30eb\u3084\u5206\u65ad\u3055\u308c\u305f\u30b7\u30b9\u30c6\u30e0\u304c\u539f\u56e0\u3067\u3001\u4f01\u696d\u306f\u9867\u5ba2\u304c\u671f\u5f85\u3059\u308b\u8fc5\u901f\u3067\u9023\u643a\u3057\u305f\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u3066\u3044\u306a\u3044\u30b1\u30fc\u30b9\u304c\u305f\u3073\u305f\u3073\u767a\u751f\u3057\u307e\u3059\u3002\u5305\u62ec\u7684\u306a Genesys Cloud AI \u306b\u3088\u308a\u3001\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u3001\u30ac\u30d0\u30ca\u30f3\u30b9\u3001\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3092 1 \u3064\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u7d71\u5408\u3057\u3001\u5b89\u5168\u3067\u9069\u5fdc\u6027\u306e\u9ad8\u3044\u5927\u898f\u6a21\u306a\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002 IDC Market Scape \u3067\u306e\u8a55\u4fa1\u306f\u3001\u6b21\u4e16\u4ee3\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5f62\u4f5c\u308b\u4e0a\u3067\u306e\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u3092\u5f37\u5316\u3059\u308b\u3082\u306e\u3060\u3068\u78ba\u4fe1\u3057\u3066\u3044\u307e\u3059\u3002\u300d\u3068\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u6700\u9ad8\u88fd\u54c1\u8cac\u4efb\u8005\u3067\u3042\u308b\u30aa\u30ea\u30f4\u30a3\u30a8\u30fb\u30b8\u30e5\u30fc\u30d6\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u3053\u306e\u6700\u65b0\u306e\u8a8d\u5b9a\u306f\u3001 <a href=\"https:\/\/www.genesys.com\/company\/newsroom\/announcements\/genesys-recognized-as-a-leader-in-the-2025-idc-marketscape-for-worldwide-general-purpose-conversational-ai\">IDC Market Scape : \u4e16\u754c\u306e\u6c4e\u7528\u4f1a\u8a71\u578b\u4eba\u5de5\u77e5\u80fd\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0 2025 \u30d9\u30f3\u30c0\u30fc\u8a55\u4fa1 ( US52972625 \u3001 2025 \u5e74 9 \u6708) <\/a>\u306b\u304a\u3051\u308b\u540c\u793e\u306e\u30ea\u30fc\u30c0\u30fc\u3068\u3057\u3066\u306e\u5730\u4f4d\u306b\u7d9a\u304f\u3082\u306e\u3067\u3059\u3002<\/p>\n<p>IDC Market Scape<sup>1 <\/sup>\u306f\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u3092\u300c\u9867\u5ba2\u3068\u5f93\u696d\u54e1\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u5168\u4f53\u306b\u308f\u305f\u3063\u3066\u6a5f\u80fd\u3057\u3001 AI \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u69cb\u7bc9\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30fb\u30b3\u30d1\u30a4\u30ed\u30c3\u30c8\u3001\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u8cea\u554f\u5fdc\u7b54\u3001\u81ea\u52d5\u30a2\u30a6\u30c8\u30ea\u30fc\u30c1\u3001\u30d7\u30ec\u30c7\u30a3\u30af\u30c6\u30a3\u30d6\u30fb\u30b3\u30fc\u30eb\u30fb\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u306a\u3069\u306e\u6a5f\u80fd\u3092\u63d0\u4f9b\u3059\u308b\u3001\u30af\u30e9\u30a6\u30c9\u30d9\u30fc\u30b9\u306e\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u4f1a\u8a71\u578b AI \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u691c\u8a0e\u3059\u308b\u5834\u5408\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u3092\u691c\u8a0e\u304f\u3060\u3055\u3044\u3002\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u5e45\u5e83\u3044\u6a5f\u80fd\u306f\u3001\u69d8\u3005\u306a\u696d\u754c\u306e AI \u3092\u6d3b\u7528\u3057\u305f\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3060\u3051\u3067\u306a\u304f\u3001\u55b6\u696d\u3084\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306a\u3069\u306e\u30d5\u30ed\u30f3\u30c8\u30aa\u30d5\u30a3\u30b9\u306e\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u306b\u3082\u6700\u9069\u306a\u9078\u629e\u80a2\u3068\u306a\u308a\u307e\u3059\u3002\u300d\u3068\u3001\u63a8\u5968\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>IDC \u306e\u4f1a\u8a71\u578b AI \u30ea\u30b5\u30fc\u30c1\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3001 Hayley Sutherland \u6c0f\u306f\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300c\u4f01\u696d\u304c\u5148\u9032\u6280\u8853\u306e\u6d3b\u7528\u3092\u62e1\u5927\u3059\u308b\u306b\u3064\u308c\u3001\u4f1a\u8a71\u578b AI \u306e\u6b21\u306e\u30d5\u30a7\u30fc\u30ba\u306f\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3068\u4fe1\u983c\u306b\u3088\u3063\u3066\u5b9a\u7fa9\u3055\u308c\u308b\u3067\u3057\u3087\u3046\u3002\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001\u8907\u6570\u306e AI \u5206\u91ce\u3092\u30ac\u30d0\u30ca\u30f3\u30b9\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u306e\u4e0b\u306b\u7d71\u5408\u3059\u308b\u7d71\u5408\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u3088\u3063\u3066\u3001\u3053\u306e\u4e21\u65b9\u3092\u5b9f\u73fe\u3059\u308b\u53ef\u80fd\u6027\u3092\u79d8\u3081\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u4f01\u696d\u306f\u5b89\u5168\u306b\u62e1\u5f35\u3057\u306a\u304c\u3089\u3001\u9867\u5ba2\u3068\u30d6\u30e9\u30f3\u30c9\u306e\u95a2\u308f\u308a\u65b9\u3092\u5909\u9769\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u300d<\/p>\n<p>\u30ac\u30d0\u30ca\u30f3\u30b9\u91cd\u8996\u306e\u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u3068\u30cd\u30a4\u30c6\u30a3\u30d6\u306b\u7d44\u307f\u8fbc\u307e\u308c\u305f AI \u57fa\u76e4\u3092\u57fa\u76e4\u3068\u3059\u308b Genesys Cloud \u306f\u3001\u3042\u3089\u3086\u308b\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u30ec\u30a4\u30e4\u30fc\u3092\u9023\u643a\u3055\u305b\u3001\u7d99\u7d9a\u7684\u306a\u5b66\u7fd2\u3001\u9069\u5fdc\u3001\u305d\u3057\u3066\u6642\u9593\u306e\u7d4c\u904e\u3068\u3068\u3082\u306b\u4fa1\u5024\u3092\u5897\u5927\u3055\u305b\u308b\u3001\u4fe1\u983c\u6027\u306e\u9ad8\u3044\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u3042\u3089\u3086\u308b\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u901a\u3057\u3066\u7406\u89e3\u3092\u6df1\u3081\u3001\u3088\u308a\u30b9\u30de\u30fc\u30c8\u306a\u81ea\u52d5\u5316\u3068\u3088\u308a\u6df1\u3044\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u3092\u63a8\u9032\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u5b89\u5168\u6027\u3084\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u3092\u72a0\u7272\u306b\u3059\u308b\u3053\u3068\u306a\u304f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u9032\u5316\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><sup>1<\/sup> \u00a0<a href=\"https:\/\/www.genesys.com\/resources\/idc-marketscape-worldwide-conversational-ai-platforms-for-front-office-use-cases-vendor-assessment?utm_source=press_release&amp;utm_medium=referral&amp;utm_campaign=1-26-0-0-0-0-0-idc\">IDC Market Scape : \u30d5\u30ed\u30f3\u30c8\u30aa\u30d5\u30a3\u30b9\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u5411\u3051\u30ef\u30fc\u30eb\u30c9\u30ef\u30a4\u30c9\u4f1a\u8a71\u578b AI \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0 2025-2026 \u30d9\u30f3\u30c0\u30fc\u8a55\u4fa1 (\u6587\u66f8\u756a\u53f7 US53866226 \u3001 2025 \u5e74 12 \u6708)\u3002<\/a><\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>IDC Market Scape <\/strong><strong>\u306b\u3064\u3044\u3066<\/strong><\/p>\n<p>IDC Market Scape \u30d9\u30f3\u30c0\u30fc\u8a55\u4fa1\u30e2\u30c7\u30eb\u306f\u3001\u7279\u5b9a\u306e\u5e02\u5834\u306b\u304a\u3051\u308b\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u304a\u3088\u3073\u30b5\u30fc\u30d3\u30b9\u30b5\u30d7\u30e9\u30a4\u30e4\u30fc\u306e\u7af6\u4e89\u529b\u306e\u9069\u5fdc\u5ea6\u3092\u6982\u89b3\u3059\u308b\u305f\u3081\u306b\u8a2d\u8a08\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u8abf\u67fb\u3067\u306f\u3001\u5b9a\u6027\u7684\u304a\u3088\u3073\u5b9a\u91cf\u7684\u57fa\u6e96\u306b\u57fa\u3065\u304f\u53b3\u683c\u306a\u30b9\u30b3\u30a2\u30ea\u30f3\u30b0\u624b\u6cd5\u3092\u7528\u3044\u3066\u304a\u308a\u3001\u305d\u306e\u7d50\u679c\u3001\u7279\u5b9a\u306e\u5e02\u5834\u306b\u304a\u3051\u308b\u5404\u30b5\u30d7\u30e9\u30a4\u30e4\u30fc\u306e\u30dd\u30b8\u30b7\u30e7\u30f3\u3092\u5358\u4e00\u306e\u30b0\u30e9\u30d5\u3067\u793a\u3057\u307e\u3059\u3002 IDC Market Scape \u306f\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u30b5\u30d7\u30e9\u30a4\u30e4\u30fc\u306e\u88fd\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3001\u30b1\u30a4\u30d1\u30d3\u30ea\u30c6\u30a3\u3068\u6226\u7565\u3001\u305d\u3057\u3066\u73fe\u5728\u304a\u3088\u3073\u5c06\u6765\u306e\u5e02\u5834\u306b\u304a\u3051\u308b\u6210\u529f\u8981\u56e0\u3092\u6709\u610f\u7fa9\u306b\u6bd4\u8f03\u3067\u304d\u308b\u660e\u78ba\u306a\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u307e\u305f\u3001\u3053\u306e\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u306f\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u30d0\u30a4\u30e4\u30fc\u306b\u5bfe\u3057\u3001\u65e2\u5b58\u304a\u3088\u3073\u5c06\u6765\u306e\u30b5\u30d7\u30e9\u30a4\u30e4\u30fc\u306e\u5f37\u307f\u3068\u5f31\u307f\u306b\u95a2\u3059\u308b 360 \u5ea6\u8a55\u4fa1\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u30b8\u30a7\u30cd\u30b7\u30b9\u306b\u3064\u3044\u3066<\/strong><\/p>\n<p>\u30b8\u30a7\u30cd\u30b7\u30b9\u00ae \u306f\u3001\u6700\u9ad8\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3068\u5f93\u696d\u54e1\u4f53\u9a13\u3092\u5275\u51fa\u3059\u308b\u305f\u3081\u306b\u3001\u4e16\u754c\u4e2d\u306e 8,000 \u3092\u8d85\u3048\u308b\u4f01\u696d\u3092\u652f\u63f4\u3057\u3066\u3044\u307e\u3059\u3002 Genesys Cloud\u2122\u00a0 \u306f\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af AI \u3092\u4e2d\u6838\u306b\u636e\u3048\u305f AI \u99c6\u52d5\u306e\u300c\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u300d\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3042\u308a\u3001\u4f01\u696d\u5168\u4f53\u306e\u4eba\u30fb\u30b7\u30b9\u30c6\u30e0\u30fb\u30c7\u30fc\u30bf\u30fb AI \u3092\u3064\u306a\u304e\u307e\u3059\u3002\u305d\u306e\u7d50\u679c\u3001\u4f01\u696d\u306f\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3084\u6210\u9577\u3001\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u3092\u63a8\u9032\u3059\u308b\u3068\u540c\u6642\u306b\u3001\u4eba\u3068 AI \u306e\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u3092\u6a2a\u65ad\u3057\u3066\u696d\u52d9\u52b9\u7387\u3068\u30c1\u30fc\u30e0\u30ef\u30fc\u30af\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u8a73\u3057\u304f\u306f<a href=\"http:\/\/www.genesys.com\/ja-jp\">www.genesys.com\/ja-jp<\/a>\u3092\u3054\u89a7\u4e0b\u3055\u3044\u3002<\/p>\n<p>\u00a9 2025 Genesys. \u7121\u65ad\u8907\u5199\u30fb\u8ee2\u8f09\u3092\u7981\u3058\u307e\u3059\u3002Genesys\u3001Genesys\u30ed\u30b4\u3001Genesys Cloud\u3001Genesys Cloud CX\u3001GCNow\u3001Experience as a Service\u3001Radarr\u304a\u3088\u3073AppFoundry\u306f\u3001Genesys\u306e\u5546\u6a19\u3001\u30b5\u30fc\u30d3\u30b9\u30de\u30fc\u30af\u304a\u3088\u3073\/\u307e\u305f\u306f\u767b\u9332\u5546\u6a19\u3067\u3059\u3002\u305d\u306e\u4ed6\u306e\u4f1a\u793e\u540d\u304a\u3088\u3073\u30ed\u30b4\u306f\u3001\u5404\u793e\u306e\u767b\u9332\u5546\u6a19\u307e\u305f\u306f\u5546\u6a19\u3067\u3042\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p><strong>\u5831\u9053\u95a2\u4fc2\u554f\u3044\u5408\u308f\u305b\u5148<br \/>\n<\/strong>Genesys PR \u4e8b\u52d9\u5c40\uff08\u682a\u5f0f\u4f1a\u793e\u30a4\u30cb\u30b7\u30e3\u30eb\u5185\uff09 \u62c5\u5f53\uff1a\u5e73\u6797\u3001\u9577\u5ca1\u3001\u79cb\u5c71<br \/>\n03-5572-7334 | genesys_pr@vectorinc.co.jp[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1572299908147{padding-bottom: 0px !impo [&hellip;]<\/p>\n","protected":false},"author":1037,"featured_media":585649,"template":"","class_list":["post-611500","announcements","type-announcements","status-publish","has-post-thumbnail","hentry"],"acf":{"news_date":"12\/08\/2025","utm_pass":false,"asset_expiration":"","enable_external_utm":false,"disable_chat":false,"meta_title":"\u30b8\u30a7\u30cd\u30b7\u30b9\u3001\u4f1a\u8a71\u578bAI\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u30ea\u30fc\u30c0\u30fc\u306b\u9078\u51fa","meta_description":"\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001IDC Market Scape\u300c\u30d5\u30ed\u30f3\u30c8\u30aa\u30d5\u30a3\u30b9\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u5411\u3051\u4f1a\u8a71\u578bAI\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u30d9\u30f3\u30c0\u30fc\u8a55\u4fa1\u300d\u3067\u30ea\u30fc\u30c0\u30fc\u306b\u9078\u51fa\u3055\u308c\u307e\u3057\u305f\u3002","no_index":false,"no_follow":false,"meta_twitter_title":"\u30b8\u30a7\u30cd\u30b7\u30b9\u3001\u4f1a\u8a71\u578bAI\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u30ea\u30fc\u30c0\u30fc\u306b\u9078\u51fa","meta_twitter_description":"\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001IDC Market Scape\u300c\u30d5\u30ed\u30f3\u30c8\u30aa\u30d5\u30a3\u30b9\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u5411\u3051\u4f1a\u8a71\u578bAI\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u30d9\u30f3\u30c0\u30fc\u8a55\u4fa1\u300d\u3067\u30ea\u30fc\u30c0\u30fc\u306b\u9078\u51fa\u3055\u308c\u307e\u3057\u305f\u3002","meta_facebook_title":"\u30b8\u30a7\u30cd\u30b7\u30b9\u3001\u4f1a\u8a71\u578bAI\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u30ea\u30fc\u30c0\u30fc\u306b\u9078\u51fa","meta_facebook_description":"\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001IDC Market Scape\u300c\u30d5\u30ed\u30f3\u30c8\u30aa\u30d5\u30a3\u30b9\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u5411\u3051\u4f1a\u8a71\u578bAI\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u30d9\u30f3\u30c0\u30fc\u8a55\u4fa1\u300d\u3067\u30ea\u30fc\u30c0\u30fc\u306b\u9078\u51fa\u3055\u308c\u307e\u3057\u305f\u3002","custom_canonical_url":"","domain_list":"","pr_template":"advanced","enable_global_intellimize":true,"enable_intellimize_api":false,"enable_ab_test":false,"disable_next_steps":false,"display_desc":false,"next_steps_type":"default","title_align":"left","ns_title":"","ns_subtitle":"","resource_next_steps":"","enable_anti_flicker":false},"news_date":"2025-12-08","_links":{"self":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/611500","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements"}],"about":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/types\/announcements"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/users\/1037"}],"version-history":[{"count":5,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/611500\/revisions"}],"predecessor-version":[{"id":611524,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/611500\/revisions\/611524"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/media\/585649"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/media?parent=611500"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}