{"id":611493,"date":"2026-01-14T02:18:52","date_gmt":"2026-01-14T10:18:52","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=announcements&#038;p=611493"},"modified":"2026-01-14T02:18:52","modified_gmt":"2026-01-14T10:18:52","slug":"genesys-recognized-as-a-leader-in-frost-radar-workforce-engagement-management-2025-report","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/genesys-recognized-as-a-leader-in-frost-radar-workforce-engagement-management-2025-report","title":{"rendered":"\u30b8\u30a7\u30cd\u30b7\u30b9\u3001Frost Radar\u2122\u300c\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30fb\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30fb \u30de\u30cd\u30b8\u30e1\u30f3\u30c8 2025\u300d\u30ec\u30dd\u30fc\u30c8\u3067\u30ea\u30fc\u30c0\u30fc\u306b\u9078\u51fa"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8221;stretch_row&#8221; 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href=\"https:\/\/www.genesys.com\/ja-jp\">\u30b8\u30a7\u30cd\u30b7\u30b9<\/a>\u00ae\u306f\u3001 <a href=\"https:\/\/www.genesys.com\/?post_type=campaigns&amp;p=606364\">Frost Radar\u2122 \u306e\u300c\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30fb\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30fb\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\uff08WEM\uff09 2025 \u5e74\u30ec\u30dd\u30fc\u30c8\u300d<\/a>\u306b\u304a\u3044\u3066\u30ea\u30fc\u30c0\u30fc\u306b\u9078\u51fa\u3055\u308c\u305f\u3053\u3068\u3092\u767a\u8868\u3057\u307e\u3059\u3002 Frost &amp; Sullivan \u306f\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u7d99\u7d9a\u7684\u306a\u6210\u9577\u3001\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306e\u52a0\u901f\u3001\u305d\u3057\u3066\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u578b AI \u3068\u751f\u6210\u578b AI \u306e\u9032\u6b69\u3092\u9ad8\u304f\u8a55\u4fa1\u3057\u307e\u3057\u305f\u3002 Genesys Cloud\u2122 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u5f37\u307f\u306f\u3001\u5f93\u696d\u54e1\u306e\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3001\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3001\u305d\u3057\u3066\u54c1\u8cea\u3092\u5411\u4e0a\u3055\u305b\u3001\u3088\u308a\u5f37\u529b\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u5b9f\u73fe\u3059\u308b WEM \u5411\u3051\u7d71\u5408\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u9ad8\u304f\u8a55\u4fa1\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<p>\u300c Genesys Cloud 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\u3092\u6d3b\u7528\u3057\u3001\u5305\u62ec\u7684\u306a\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u304a\u3088\u3073\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u6a5f\u80fd\u3092\u63d0\u4f9b\u3059\u308b\u3068\u3068\u3082\u306b\u3001\u62e1\u5f35\u6027\u3082\u30b5\u30dd\u30fc\u30c8\u3057\u3066\u3044\u307e\u3059\u3002\u300d\u3068\u8a55\u4fa1\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u904e\u53bb 1 \u5e74\u9593\u3001 AI \u3092\u6d3b\u7528\u3057\u305f\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u4e88\u6e2c\u3068\u30b9\u30b1\u30b8\u30e5\u30fc\u30ea\u30f3\u30b0\u306b\u304a\u3051\u308b\u4e3b\u8981\u306a\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306b\u3088\u308a\u3001\u30cd\u30a4\u30c6\u30a3\u30d6\u306e <a href=\"https:\/\/www.genesys.com\/capabilities\/wem-workforce-engagement-management\">Genesys Cloud WEM 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