{"id":592195,"date":"2025-09-09T19:24:46","date_gmt":"2025-09-10T02:24:46","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=announcements&#038;p=592195"},"modified":"2025-09-09T19:24:46","modified_gmt":"2025-09-10T02:24:46","slug":"genesys-launches-ai-agents-with-greater-autonomy-to-drive-enterprise-wide-customer-experience-orchestration","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/genesys-launches-ai-agents-with-greater-autonomy-to-drive-enterprise-wide-customer-experience-orchestration","title":{"rendered":"\u30b8\u30a7\u30cd\u30b7\u30b9\u3001\u3088\u308a\u9ad8\u3044\u81ea\u5f8b\u6027\u3092\u5099\u3048\u305fAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u30ea\u30ea\u30fc\u30b9\u3057\u3001 \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u5168\u793e\u898f\u6a21\u3067\u63a8\u9032"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1572299908147{padding-bottom: 0px !important;}&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column][vc_column_text css=&#8221;&#8221; el_class=&#8221;pre_h1&#8243;]2025 \u5e74 9 \u6708 10 \u65e5\uff08\u6c34\uff09\u65e5\u672c\u767a\u8868[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>\u30b8\u30a7\u30cd\u30b7\u30b9\u3001\u3088\u308a\u9ad8\u3044\u81ea\u5f8b\u6027\u3092\u5099\u3048\u305f AI \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u30ea\u30ea\u30fc\u30b9\u3057\u3001<br \/>\n\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u5168\u793e\u898f\u6a21\u3067\u63a8\u9032<\/h1>\n<h5>\u65b0\u3057\u3044\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af\u578b\u306e Copilot \u304a\u3088\u3073 Virtual Agent \u6a5f\u80fd\u306f\u3001\u30cd\u30a4\u30c6\u30a3\u30d6\u306a A2A \u304a\u3088\u3073 MCP \u306e\u76f8\u4e92\u904b\u7528\u6027\u3092\u642d\u8f09\u3002\u5927\u898f\u6a21\u304b\u3064\u8cac\u4efb\u3042\u308b AI \u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3078\u306e\u6e96\u5099\u3092\u52a0\u901f\u3057\u3001\u696d\u52d9\u52b9\u7387\u3068\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u306e\u5411\u4e0a\u3092\u652f\u63f4<\/h5>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section css=&#8221;.vc_custom_1572297878492{padding-top: 0px !important;}&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<strong>\u7c73\u56fd\u30c6\u30cd\u30b7\u30fc\u5dde\u30ca\u30c3\u30b7\u30e5\u30d3\u30eb \u2014\u00a0 2025 \u5e74 9 \u6708 9 \u65e5\u00a0 \u2014 <\/strong>\u4eba\u5de5\u77e5\u80fd\uff08 AI \uff09\u3092\u6d3b\u7528\u3057\u305f\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u30b0\u30ed\u30fc\u30d0\u30eb\u30fb\u30af\u30e9\u30a6\u30c9\u30fb\u30ea\u30fc\u30c0\u30fc\u3067\u3042\u308b<a href=\"https:\/\/www.genesys.com\/ja-jp\">\u30b8\u30a7\u30cd\u30b7\u30b9<\/a>\u00ae\u306f\u3001\u672c\u65e5\u958b\u50ac\u3055\u308c\u305f\u300c Xperience 2025 \u300d\u306b\u304a\u3044\u3066\u3001 Genesys Cloud\u2122 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u642d\u8f09\u3057\u305f\u9ad8\u5ea6\u306a\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af AI \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u4f01\u696d\u306f\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u5168\u4f53\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3084\u30c1\u30fc\u30e0\u3092\u6a2a\u65ad\u3057\u3066\u3001\u9867\u5ba2\u304a\u3088\u3073\u5f93\u696d\u54e1\u4f53\u9a13\u3092\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002 Genesys Cloud Copilot \u304a\u3088\u3073 Genesys Cloud Virtual Agent \u306e\u5f37\u5316\u306b\u3088\u308a\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u3088\u308a\u9ad8\u3044\u81ea\u5f8b\u6027\u3001\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u8a8d\u8b58\u3092\u5099\u3048\u308b\u3068\u3068\u3082\u306b\u3001 Agent2Agent \u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\uff08A2A\uff09\u304a\u3088\u3073 Model Context Protocol\uff08MCP\uff09\u3092\u30cd\u30a4\u30c6\u30a3\u30d6\u306b\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u6a5f\u80fd\u306b\u3088\u3063\u3066\u3001 AI \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u4fe1\u983c\u3067\u304d\u308b\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u306e\u30ac\u30fc\u30c9\u30ec\u30fc\u30eb\u306e\u4e2d\u3067\u7a3c\u50cd\u3057\u3001\u5927\u898f\u6a21\u3067\u8cac\u4efb\u3042\u308b\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3078\u306e\u5099\u3048\u3092\u52a0\u901f\u3055\u305b\u307e\u3059\u3002<\/p>\n<p>\u4f01\u696d\u306f\u30b5\u30fc\u30d3\u30b9\u7d4c\u6e08\u304b\u3089\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u7d4c\u6e08\u3078\u3068\u79fb\u884c\u3057\u3066\u304a\u308a\u3001\u4e00\u8cab\u6027\u304b\u3064\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u3001\u6210\u679c\u306b\u57fa\u3065\u3044\u305f\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u304c\u6210\u529f\u306e\u9375\u3092\u63e1\u3063\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u5909\u5316\u304c\u3001\u81ea\u5f8b\u578b AI \u3078\u306e\u9700\u8981\u3092\u9ad8\u3081\u3066\u3044\u307e\u3059\u3002\u3057\u304b\u3057\u3001<a href=\"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/genesys-study-finds-agentic-ai-is-advancing-but-governance-gaps-threaten-consumer-trust\">\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u6700\u65b0\u8abf\u67fb<\/a>\u306b\u3088\u308b\u3068\u3001 CX \u30ea\u30fc\u30c0\u30fc\u306e 3 \u5206\u306e 1 \u4ee5\u4e0a\u304c\u6b63\u5f0f\u306a AI \u30ac\u30d0\u30ca\u30f3\u30b9\u30dd\u30ea\u30b7\u30fc\u3092\u6b20\u3044\u3066\u3044\u308b\u3068\u56de\u7b54\u3057\u3066\u304a\u308a\u3001 AI \u304c\u3088\u308a\u81ea\u5f8b\u7684\u306b\u306a\u308b\u306b\u3064\u308c\u3066\u7d44\u7e54\u3092\u30ea\u30b9\u30af\u306b\u3055\u3089\u3059\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3053\u308c\u306b\u5bfe\u5fdc\u3059\u308b\u305f\u3081\u306b\u3001 Genesys Cloud AI Guides \u3092\u57fa\u76e4\u306b Copilot \u304a\u3088\u3073 Virtual Agent \u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u6a5f\u80fd\u306f\u3001\u4eba\u3084\u4ed6\u306e AI \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u8cac\u4efb\u3092\u6301\u3063\u3066\u9023\u643a\u3057\u306a\u304c\u3089\u7a3c\u50cd\u3059\u308b\u534a\u81ea\u5f8b\u7684\u306a\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af AI \u3092\u5b9f\u73fe\u3057\u3001\u52b9\u7387\u6027\u3068\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u9ad8\u3081\u308b\u4f53\u9a13\u3092\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3067\u304d\u308b\u3088\u3046\u306b\u8a2d\u8a08\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u4f1a\u8a71\u578b\u30fb\u751f\u6210\u578b\u30fb\u4e88\u6e2c\u578b AI \u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u62e1\u5f35\u3059\u308b\u3053\u3068\u3067\u3001 Genesys Cloud\u00a0 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u4f01\u696d\u304c\u4fe1\u983c\u3068\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u3092\u7dad\u6301\u3057\u306a\u304c\u3089\u30e6\u30cb\u30d0\u30fc\u30b5\u30eb\u306a\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3078\u3068\u524d\u9032\u3059\u308b\u305f\u3081\u306b\u4e0d\u53ef\u6b20\u306a\u6a5f\u80fd\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n<p>A2A \u304a\u3088\u3073 MCP \u306b\u30cd\u30a4\u30c6\u30a3\u30d6\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f Copilot \u3084 Virtual Agent \u3092\u6d3b\u7528\u3057\u3001\u8907\u96d1\u306a\u7d71\u5408\u3092\u884c\u3046\u3053\u3068\u306a\u304f\u3001\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u3084\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30b7\u30b9\u30c6\u30e0\u5168\u4f53\u306b\u308f\u305f\u308a\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u6307\u5c0e\u3057\u3001\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3092\u7dad\u6301\u3057\u3001\u8abf\u6574\u3055\u308c\u305f\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u63a8\u9032\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u6a5f\u80fd\u3092\u652f\u3048\u3066\u3044\u308b\u306e\u304c Genesys Cloud Event Data Platform \uff08 EDP \uff09\u3067\u3042\u308a\u3001\u9867\u5ba2\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u306b\u3088\u308a\u8fd1\u3044\u5834\u6240\u3067\u30c7\u30fc\u30bf\u3068\u5206\u6790\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n<p>\u65ad\u7247\u7684\u306a\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u30c7\u30fc\u30bf\u306b\u4f9d\u5b58\u3059\u308b\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u306f\u7570\u306a\u308a\u3001 EDP \u306f\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u30b8\u30e3\u30fc\u30cb\u30fc\u306b\u57fa\u3065\u3044\u305f\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u30bd\u30fc\u30b9\u304b\u3089\u63d0\u4f9b\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a Genesys Cloud Journey Management \u3068\u9023\u643a\u3057\u3001\u9867\u5ba2\u304c\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u9593\u3092\u3069\u306e\u3088\u3046\u306b\u79fb\u52d5\u3057\u3066\u3044\u308b\u304b\u3092\u53ef\u8996\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u4f55\u304c\u3046\u307e\u304f\u6a5f\u80fd\u3057\u3066\u3044\u308b\u304b\u3092\u7279\u5b9a\u3057\u3001\u30ae\u30e3\u30c3\u30d7\u306b\u5bfe\u5fdc\u3057\u3001\u3088\u308a\u6df1\u3044\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u3068\u512a\u308c\u305f\u6210\u679c\u3092\u901a\u3058\u3066\u4f53\u9a13\u3092\u6539\u5584\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><strong>Genesys Cloud Copilot <\/strong><strong>\u306e\u62e1\u5f35\u306b\u3088\u308a\u3001\u5f79\u5272\u306b\u5fdc\u3058\u305f AI \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3067\u5f93\u696d\u54e1\u3092\u652f\u63f4<\/strong><\/p>\n<p>Genesys Cloud Copilot \u306f\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u5f93\u696d\u54e1\u306e\u305f\u3081\u306b\u8a2d\u8a08\u3055\u308c\u305fAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3067\u3059\u3002\u30d5\u30ed\u30f3\u30c8\u30e9\u30a4\u30f3\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u62c5\u5f53\u8005\u304b\u3089\u30b9\u30fc\u30d1\u30fc\u30d0\u30a4\u30b6\u30fc\u3001\u7ba1\u7406\u8005\u3001\u30d3\u30b8\u30cd\u30b9\u30ea\u30fc\u30c0\u30fc\u306b\u81f3\u308b\u307e\u3067\u3001\u5e45\u5e83\u304f\u6d3b\u7528\u3067\u304d\u307e\u3059\u3002\u81ea\u7136\u3067\u4f1a\u8a71\u7684\u306a\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u3092\u901a\u3058\u3066\u63d0\u4f9b\u3055\u308c\u308b\u5404 Copilot \u306f\u3001\u5f93\u696d\u54e1\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u5f37\u5316\u3057\u3001\u65e5\u5e38\u696d\u52d9\u3092\u81ea\u52d5\u5316\u3057\u3001\u89e3\u6c7a\u6642\u9593\u3092\u77ed\u7e2e\u3057\u307e\u3059\u3002\u5f93\u696d\u54e1\u306f\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30ac\u30a4\u30c0\u30f3\u30b9\u3084\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u5f97\u3066\u3001\u554f\u984c\u89e3\u6c7a\u3001\u7570\u5e38\u691c\u77e5\u3001\u30ea\u30b9\u30af\u306e\u7279\u5b9a\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u30e2\u30b8\u30e5\u30fc\u30eb\u578b\u306e AI \u30b9\u30ad\u30eb\u306b\u3088\u3063\u3066\u99c6\u52d5\u3055\u308c\u308b\u3053\u308c\u3089\u306e Copilot \u306f\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u30a4\u30f3\u30c6\u30f3\u30c8\u3001\u4f01\u696d\u306e\u6a29\u9650\u306b\u57fa\u3065\u3044\u3066\u610f\u601d\u6c7a\u5b9a\u3068\u884c\u52d5\u3092\u884c\u3046\u534a\u81ea\u5f8b\u7684\u306a\u904b\u7528\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002 Genesys Cloud AI Studio \u3067\u69cb\u7bc9\u3055\u308c\u305f AI \u30b9\u30ad\u30eb\u306f\u62e1\u5f35\u6027\u3068\u9069\u5fdc\u6027\u3092\u5099\u3048\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306b\u4f01\u696d\u3092\u652f\u63f4\u3057\u307e\u3059\uff1a<\/p>\n<ul>\n<li>\u95a2\u9023\u30c7\u30fc\u30bf\u3092\u30d7\u30c3\u30b7\u30e5\u3057\u3001\u8907\u96d1\u306a\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u30b9\u30c6\u30c3\u30d7\u3092\u81ea\u52d5\u5316\u3059\u308b\u3002<\/li>\n<li>\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u524d\u306b\u30ea\u30b9\u30af\u3092\u30d5\u30e9\u30b0\u3059\u308b\u3002<\/li>\n<li>\u30c1\u30fc\u30e0\u304c\u9ad8\u4ed8\u52a0\u4fa1\u5024\u696d\u52d9\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3002<\/li>\n<\/ul>\n<p>\u300c Analytics Explorer \u300d\u306f\u3001\u9032\u5316\u3057\u305f Genesys Copilot \u30b9\u30a4\u30fc\u30c8\u306e\u30ea\u30ea\u30fc\u30b9\u3068\u540c\u6642\u306b\u63d0\u4f9b\u3055\u308c\u308bAI\u30b9\u30ad\u30eb\u3067\u3001\u904e\u53bb\u30c7\u30fc\u30bf\u3068\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u30c7\u30fc\u30bf\u3092\u63d0\u4f9b\u3057\u3001\u30a4\u30f3\u30b5\u30a4\u30c8\u7372\u5f97\u306e\u30cf\u30fc\u30c9\u30eb\u3092\u4e0b\u3052\u3001\u610f\u601d\u6c7a\u5b9a\u3092\u52a0\u901f\u3055\u305b\u307e\u3059\u3002\u8a2d\u5b9a\u3084\u69cb\u6210\u306b\u95a2\u3059\u308b\u30b5\u30dd\u30fc\u30c8\u306b\u52a0\u3048\u3001\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u6307\u6a19\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u6d3b\u52d5\u72b6\u6cc1\u3001\u30c8\u30ec\u30f3\u30c9\u3092\u81ea\u7136\u8a00\u8a9e\u3067\u53c2\u7167\u3067\u304d\u308b\u6a5f\u80fd\u3082\u5099\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n<p><strong>\u5f37\u5316\u3055\u308c\u305f Virtual Agent \u306b\u3088\u308a\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af AI \u306b\u3088\u308b\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u5b9f\u73fe<\/strong><\/p>\n<p>\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u00a0 Genesys Cloud AI Studio \u3068 AI Guides \u3092\u57fa\u76e4\u306b\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u5411\u3051 Virtual Agent \u306b\u5f37\u529b\u306a\u65b0\u6a5f\u80fd\u3092\u8ffd\u52a0\u3057\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u3088\u308a\u4f01\u696d\u306f\u3001\u8fc5\u901f\u306a\u89e3\u6c7a\u3001\u3088\u308a\u5e45\u5e83\u3044\u8a00\u8a9e\u5bfe\u5fdc\u3001\u81ea\u7136\u306a\u5bfe\u8a71\u3092\u901a\u3058\u3066\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3068\u696d\u52d9\u52b9\u7387\u3092\u6539\u5584\u3067\u304d\u308b\u8c4a\u304b\u306a\u4f1a\u8a71\u4f53\u9a13\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u4e3b\u306a\u5f37\u5316\u30dd\u30a4\u30f3\u30c8\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\u3002<\/p>\n<ul>\n<li><strong>\u00a010 <\/strong><strong>\u4ee5\u4e0a\u306e\u65b0\u8a00\u8a9e\u3092\u8ffd\u52a0<\/strong>\u3057\u3001\u4e00\u8cab\u6027\u306e\u3042\u308b\u30ed\u30fc\u30ab\u30e9\u30a4\u30ba\u4f53\u9a13\u3092\u5b9f\u73fe<\/li>\n<li>\u30b9\u30ed\u30c3\u30c8\u53ce\u96c6\u306b\u6700\u9069\u5316\u3055\u308c\u305f\u5927\u898f\u6a21\u8a00\u8a9e\u30e2\u30c7\u30eb\u306b\u3088\u308b<strong>\u81ea\u7136\u8a00\u8a9e\u51e6\u7406\u3092\u5f37\u5316<\/strong>\u3057\u3001\u6c0f\u540d\u3001\u65e5\u4ed8\u3001\u53e3\u5ea7\u756a\u53f7\u3068\u3044\u3063\u305f\u91cd\u8981\u60c5\u5831\u306e\u53d6\u5f97\u7cbe\u5ea6\u3092\u5411\u4e0a<\/li>\n<li><strong>\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9<\/strong>\u3067 Virtual Agent \u306e\u30c8\u30ec\u30f3\u30c9\u3001\u8ab2\u984c\u3001\u5f71\u97ff\u3092\u5373\u5ea7\u306b\u53ef\u8996\u5316<\/li>\n<\/ul>\n<p>\u3055\u3089\u306b\u3001\u4f1a\u8a08\u5e74\u5ea6\u672b\u307e\u3067\u306b\u63d0\u4f9b\u4e88\u5b9a\u306e\u8ffd\u52a0\u6a5f\u80fd\u306b\u306f\u3001\u30a4\u30f3\u30c6\u30f3\u30c8\u5207\u308a\u66ff\u3048\u3001 AI \u751f\u6210\u30b5\u30de\u30ea\u30fc\u3001 Knowledge 3.0\u00a0 \u304c\u542b\u307e\u308c\u3066\u3044\u307e\u3059\u3002\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001\u3053\u308c\u306b\u3088\u308a\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af Virtual Agent \u304c\u3001\u3088\u308a\u8fc5\u901f\u3067\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30b5\u30dd\u30fc\u30c8\u3092\u5927\u898f\u6a21\u306b\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u3068\u898b\u8fbc\u3093\u3067\u3044\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u3063\u3066\u4f01\u696d\u306f\u3001\u4f1a\u8a71\u3092\u52b9\u7387\u5316\u3057\u3001\u81ea\u52d5\u5316\u3092\u62e1\u5927\u3057\u3001\u9867\u5ba2\u30cb\u30fc\u30ba\u306b\u52d5\u7684\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306b\u95a2\u3059\u308b\u30b3\u30e1\u30f3\u30c8<\/p>\n<ul>\n<li>\u300c ESPN \u3067\u306f\u3001\u30d5\u30a1\u30f3\u3068\u3044\u3064\u3067\u3082\u3069\u3053\u3067\u3082\u3064\u306a\u304c\u308b\u3053\u3068\u3092\u8a87\u308a\u3068\u3057\u3066\u3044\u307e\u3059\u3002 Genesys Cloud \u3092\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u3057\u3066\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30d5\u30a1\u30f3\u30fb\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u518d\u69cb\u7bc9\u3059\u308b\u5927\u304d\u306a\u6a5f\u4f1a\u304c\u898b\u3048\u3066\u304d\u307e\u3057\u305f\u3002\u30d5\u30a1\u30f3\u30bf\u30b8\u30fc\u30b9\u30c8\u30ea\u30fc\u30df\u30f3\u30b0\u5411\u3051\u306e\u7279\u6ce8\u30d0\u30fc\u30c1\u30e3\u30eb\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5229\u7528\u304b\u3089\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u4f1a\u8a71\u3092\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3067\u304d\u308b\u3088\u3046\u652f\u63f4\u3059\u308b\u30c0\u30a4\u30ca\u30df\u30c3\u30af\u306a Copilot \u307e\u3067\u3001\u5e45\u5e83\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u30b7\u30b9\u30c6\u30e0\u306b AI \u3092\u7d44\u307f\u8fbc\u307f\u3001 Genesys Cloud AI Studio \u306e\u3088\u3046\u306a\u30c4\u30fc\u30eb\u3092\u63d0\u4f9b\u3067\u304d\u308b\u4fe1\u983c\u3067\u304d\u308b\u30d1\u30fc\u30c8\u30ca\u30fc\u306e\u5b58\u5728\u306f\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u305d\u3057\u3066\u6700\u7d42\u7684\u306b\u306f\u3001\u5c06\u6765\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af AI \u304c\u4f53\u9a13\u3092\u5bb9\u6613\u306b\u5b9f\u73fe\u3057\u3001\u65b0\u305f\u306a\u5f62\u3067\u30d5\u30a1\u30f3\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u5f37\u5316\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u3067\u3057\u3087\u3046\u3002\u300d\u3068\u3001 ESPN \u304a\u3088\u3073 ESPN BET \u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2\u517c\u30d5\u30a1\u30f3\u30b5\u30dd\u30fc\u30c8\u8cac\u4efb\u8005\u00a0 Douglas Kramon \u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002<\/li>\n<li>\u300c\u65ad\u7247\u5316\u3055\u308c\u305f\u30c7\u30fc\u30bf\u3001\u30b5\u30a4\u30ed\u5316\u3057\u305f\u30b7\u30b9\u30c6\u30e0\u3001\u4e0d\u5341\u5206\u306a\u30ac\u30d0\u30ca\u30f3\u30b9\u306b\u3088\u308a\u3001\u591a\u304f\u306e\u7d44\u7e54\u306b\u3068\u3063\u3066\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af AI \u306e\u5b9f\u904b\u7528\u5316\u306f\u5927\u304d\u306a\u8ab2\u984c\u3068\u306a\u308b\u3067\u3057\u3087\u3046\u3002\u6700\u65b0\u306e Genesys Cloud \u306e\u6a5f\u80fd\u306f\u3001\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u30fb\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u4f01\u696d\u5168\u4f53\u3067\u81ea\u5f8b\u7684\u304b\u3064\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3092\u7406\u89e3\u3057\u3066\u884c\u52d5\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u304c\u3053\u3046\u3057\u305f\u8ab2\u984c\u306b\u53d6\u308a\u7d44\u3080\u306e\u3092\u652f\u63f4\u3067\u304d\u308b\u53ef\u80fd\u6027\u3092\u79d8\u3081\u3066\u3044\u307e\u3059\u3002\u30ac\u30fc\u30c9\u30ec\u30fc\u30eb\u3068 AI \u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u7d44\u307f\u8fbc\u3080\u3053\u3068\u3067\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001\u4fe1\u983c\u30fb\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u30fb\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u72a0\u7272\u306b\u3059\u308b\u3053\u3068\u306a\u304f\u3001 AI \u99c6\u52d5\u306e\u4f53\u9a13\u306e\u53ef\u80fd\u6027\u3092\u89e3\u304d\u653e\u3064\u305f\u3081\u306e\u57fa\u76e4\u6a5f\u80fd\u3092\u4f01\u696d\u306b\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u300d\u3068\u3001 IDC \u306e\u4f1a\u8a71\u578b AI \u30ea\u30b5\u30fc\u30c1\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3001 Hayley Sutherland \u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002<\/li>\n<li>\u300c CX \u306f\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u304b\u3089\u59cb\u307e\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u304c\u3001\u305d\u3053\u3067\u7d42\u308f\u308b\u3082\u306e\u3067\u306f\u306a\u304f\u3001\u4f01\u696d\u5168\u4f53\u306e\u3042\u3089\u3086\u308b\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u306b\u5e83\u304c\u3063\u3066\u3044\u307e\u3059\u3002 Genesys Cloud \u306e\u6700\u65b0\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u8907\u96d1\u306a\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u8981\u4ef6\u306b\u5bfe\u5fdc\u3059\u308b\u305f\u3081\u306b\u8a2d\u8a08\u3055\u308c\u305f\u3001\u8cac\u4efb\u3042\u308b\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af AI \u3092\u63d0\u4f9b\u3059\u308b\u3068\u3044\u3046\u5f53\u793e\u306e\u53d6\u308a\u7d44\u307f\u3092\u53cd\u6620\u3057\u3066\u3044\u307e\u3059\u3002\u4f01\u696d\u304c\u65ad\u7247\u5316\u3055\u308c\u305f\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u7d71\u5408\u3057\u3088\u3046\u3068\u3059\u308b\u4e2d\u3067\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u30fb\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3001\u81ea\u52d5\u5316\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u30c7\u30fc\u30bf\u3092\u5b89\u5168\u306b\u7d71\u5408\u3057\u3001\u8fc5\u901f\u306a\u89e3\u6c7a\u3001\u3088\u308a\u6df1\u3044\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u3001\u305d\u3057\u3066\u30d3\u30b8\u30cd\u30b9\u5168\u4f53\u306b\u304a\u3051\u308b\u696d\u52d9\u52b9\u7387\u3092\u63a8\u9032\u3059\u308b\u57fa\u76e4\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u300d\u3068\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306e \u6700\u9ad8\u88fd\u54c1\u8cac\u4efb\u8005\uff08 CPO \uff09\u306e\u30aa\u30ea\u30f4\u30a3\u30a8\u30fb\u30b8\u30e5\u30fc\u30d6\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002<\/li>\n<\/ul>\n<p>\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001 Genesys Cloud Copilot \u304a\u3088\u3073 Virtual Agent \u306e\u65b0\u6a5f\u80fd\u3092\u3001\u4f1a\u8a08\u5e74\u5ea6\u7b2c 4 \u56db\u534a\u671f\uff08 2025 \u5e74 11 \u6708 1 \u65e5\uff5e 2026 \u5e74 1 \u6708 31 \u65e5\uff09\u306b\u5168\u9762\u63d0\u4f9b\u958b\u59cb\u3059\u308b\u4e88\u5b9a\u3067\u3059\u3002<\/p>\n<p><strong>\u5c06\u6765\u4e88\u60f3\u306b\u95a2\u3059\u308b\u8a18\u8ff0<\/strong><\/p>\n<p>\u672c\u30d7\u30ec\u30b9\u30ea\u30ea\u30fc\u30b9\u306b\u542b\u307e\u308c\u308b\u8a18\u8ff0\u306e\u3046\u3061\u3001\u904e\u53bb\u307e\u305f\u306f\u73fe\u5728\u306e\u4e8b\u5b9f\u3067\u306f\u306a\u3044\u3082\u306e\u306f\u3001\u30ea\u30b9\u30af\u3084\u4e0d\u78ba\u5b9f\u6027\u3092\u4f34\u3046\u5c06\u6765\u4e88\u60f3\u306b\u95a2\u3059\u308b\u8a18\u8ff0\u3067\u3059\u3002\u6cd5\u4ee4\u3067\u7fa9\u52d9\u4ed8\u3051\u3089\u308c\u308b\u5834\u5408\u3092\u9664\u304d\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u672c\u30d7\u30ec\u30b9\u30ea\u30ea\u30fc\u30b9\u767a\u8868\u65e5\u4ee5\u964d\u306b\u767a\u751f\u3059\u308b\u72b6\u6cc1\u3084\u4e8b\u8c61\u3092\u53cd\u6620\u3059\u308b\u305f\u3081\u306b\u3001\u3053\u308c\u3089\u306e\u5c06\u6765\u4e88\u60f3\u306b\u95a2\u3059\u308b\u8a18\u8ff0\u3092\u66f4\u65b0\u307e\u305f\u306f\u4fee\u6b63\u3059\u308b\u7fa9\u52d9\u3092\u8ca0\u3044\u307e\u305b\u3093\u3002<\/p>\n<p><strong>\u3010\u30b8\u30a7\u30cd\u30b7\u30b9\u306b\u3064\u3044\u3066\u3011<br \/>\n<\/strong><\/p>\n<p>\u30b8\u30a7\u30cd\u30b7\u30b9\u00ae \u306f\u3001\u6700\u9ad8\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3068\u5f93\u696d\u54e1\u4f53\u9a13\u3092\u5275\u51fa\u3059\u308b\u305f\u3081\u306b\u3001\u4e16\u754c\u4e2d\u306e8,000\u3092\u8d85\u3048\u308b\u4f01\u696d\u3092\u652f\u63f4\u3057\u3066\u3044\u307e\u3059\u3002Genesys Cloud\u2122 \u306f\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30afAI\u3092\u4e2d\u6838\u306b\u636e\u3048\u305fAI\u99c6\u52d5\u306e\u300c\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u300d\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3042\u308a\u3001\u4f01\u696d\u5168\u4f53\u306e\u4eba\u30fb\u30b7\u30b9\u30c6\u30e0\u30fb\u30c7\u30fc\u30bf\u30fbAI\u3092\u3064\u306a\u304e\u307e\u3059\u3002\u305d\u306e\u7d50\u679c\u3001\u4f01\u696d\u306f\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3084\u6210\u9577\u3001\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u3092\u63a8\u9032\u3059\u308b\u3068\u540c\u6642\u306b\u3001\u4eba\u3068AI\u306e\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u3092\u6a2a\u65ad\u3057\u3066\u696d\u52d9\u52b9\u7387\u3068\u30c1\u30fc\u30e0\u30ef\u30fc\u30af\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u8a73\u3057\u304f\u306f<a href=\"http:\/\/www.genesys.com\/ja-jp\">www.genesys.com\/ja-jp<\/a>\u3092\u3054\u89a7\u4e0b\u3055\u3044\u3002<\/p>\n<p>\u00a9 2025 Genesys. \u7121\u65ad\u8907\u5199\u30fb\u8ee2\u8f09\u3092\u7981\u3058\u307e\u3059\u3002Genesys\u3001Genesys\u30ed\u30b4\u3001Genesys Cloud\u3001Genesys Cloud CX\u3001GCNow\u3001Experience as a Service\u3001Radarr\u304a\u3088\u3073AppFoundry\u306f\u3001Genesys\u306e\u5546\u6a19\u3001\u30b5\u30fc\u30d3\u30b9\u30de\u30fc\u30af\u304a\u3088\u3073\/\u307e\u305f\u306f\u767b\u9332\u5546\u6a19\u3067\u3059\u3002\u305d\u306e\u4ed6\u306e\u4f1a\u793e\u540d\u304a\u3088\u3073\u30ed\u30b4\u306f\u3001\u5404\u793e\u306e\u767b\u9332\u5546\u6a19\u307e\u305f\u306f\u5546\u6a19\u3067\u3042\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p><strong>\uff1c\u672c\u30ea\u30ea\u30fc\u30b9\u306b\u95a2\u3059\u308b\u5831\u9053\u95a2\u4fc2\u304b\u3089\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u4e0b\u8a18\u306b\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\uff1e<br \/>\n<\/strong>\u30b8\u30a7\u30cd\u30b7\u30b9\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u682a\u5f0f\u4f1a\u793e\u3000\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u672c\u90e8<br \/>\n\u6589\u85e4 \u54f2\u4e5f<br \/>\nTel: 03-5989-1430<br \/>\nEmail: <a href=\"mailto:tetsuya.saito@genesys.com\">tetsuya.saito@genesys.com<\/a>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1572299908147{padding-bottom: 0px !impo [&hellip;]<\/p>\n","protected":false},"author":1037,"featured_media":0,"template":"","class_list":["post-592195","announcements","type-announcements","status-publish","hentry"],"acf":{"news_date":"09\/10\/2025","utm_pass":false,"asset_expiration":"","enable_external_utm":false,"disable_chat":false,"meta_title":"\u30b8\u30a7\u30cd\u30b7\u30b9 | \u3088\u308a\u9ad8\u3044\u81ea\u5f8b\u6027\u3092\u5099\u3048\u305fAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u30ea\u30ea\u30fc\u30b9\u3092\u767a\u8868","meta_description":"\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001\u3088\u308a\u9ad8\u3044\u81ea\u5f8b\u6027\u3092\u5099\u3048\u305fAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u30ea\u30ea\u30fc\u30b9\u3057\u3001\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u5168\u793e\u898f\u6a21\u3067\u63a8\u9032\u3053\u3068\u3092\u767a\u8868\u3057\u307e\u3057\u305f","no_index":false,"no_follow":false,"meta_twitter_title":"\u30b8\u30a7\u30cd\u30b7\u30b9 | \u3088\u308a\u9ad8\u3044\u81ea\u5f8b\u6027\u3092\u5099\u3048\u305fAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u30ea\u30ea\u30fc\u30b9\u3092\u767a\u8868","meta_twitter_description":"\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001\u3088\u308a\u9ad8\u3044\u81ea\u5f8b\u6027\u3092\u5099\u3048\u305fAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u30ea\u30ea\u30fc\u30b9\u3057\u3001\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u5168\u793e\u898f\u6a21\u3067\u63a8\u9032\u3053\u3068\u3092\u767a\u8868\u3057\u307e\u3057\u305f","meta_facebook_title":"\u30b8\u30a7\u30cd\u30b7\u30b9 | \u3088\u308a\u9ad8\u3044\u81ea\u5f8b\u6027\u3092\u5099\u3048\u305fAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u30ea\u30ea\u30fc\u30b9\u3092\u767a\u8868","meta_facebook_description":"\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001\u3088\u308a\u9ad8\u3044\u81ea\u5f8b\u6027\u3092\u5099\u3048\u305fAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u30ea\u30ea\u30fc\u30b9\u3057\u3001\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u5168\u793e\u898f\u6a21\u3067\u63a8\u9032\u3053\u3068\u3092\u767a\u8868\u3057\u307e\u3057\u305f","custom_canonical_url":"","domain_list":"","pr_template":"advanced"},"news_date":"2025-09-10","_links":{"self":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/592195","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements"}],"about":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/types\/announcements"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/users\/1037"}],"version-history":[{"count":11,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/592195\/revisions"}],"predecessor-version":[{"id":592583,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/592195\/revisions\/592583"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/media?parent=592195"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}