{"id":501724,"date":"2023-12-13T19:38:12","date_gmt":"2023-12-14T03:38:12","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=announcements&#038;p=501724"},"modified":"2023-12-13T19:38:12","modified_gmt":"2023-12-14T03:38:12","slug":"sky-perfect-customer-relations-genesys-cloud","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/sky-perfect-customer-relations-genesys-cloud","title":{"rendered":"\u30b9\u30ab\u30d1\u30fc\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30ea\u30ec\u30fc\u30b7\u30e7\u30f3\u30ba\u3001Genesys Cloud\u5c0e\u5165\u3092\u6c7a\u5b9a\u3000\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u9023\u643a\u3067\u3055\u3089\u306a\u308b\u904b\u55b6\u54c1\u8cea\u306e\u5411\u4e0a\u304c\u53ef\u80fd\u306b"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1572299908147{padding-bottom: 0px !important;}&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column][vc_column_text el_class=&#8221;pre_h1&#8243;]2023\u5e7412\u670814\u65e5\uff08\u6728\uff09[\/vc_column_text][vc_column_text]<\/p>\n<h1>\u30b9\u30ab\u30d1\u30fc\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30ea\u30ec\u30fc\u30b7\u30e7\u30f3\u30ba\u3001Genesys Cloud \u5c0e\u5165\u3092\u6c7a\u5b9a\u3000\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u9023\u643a\u3067\u3055\u3089\u306a\u308b\u904b\u55b6\u54c1\u8cea\u306e\u5411\u4e0a\u304c\u53ef\u80fd\u306b<\/h1>\n<div><\/div>\n<div><\/div>\n<h2>\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u30b5\u30fc\u30d3\u30b9\u5c0e\u5165\u306b\u3088\u308a\u3001\u5916\u8ca9\u62e1\u5927\u306e\u53ef\u80fd\u6027\u3082\u8996\u91ce\u306b<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section css=&#8221;.vc_custom_1572297878492{padding-top: 0px !important;}&#8221;][vc_row][vc_column][vc_column_text]<strong>\u6771\u4eac \u2014 2023\u5e7412\u670814\u65e5 \u2014<\/strong>\u30b0\u30ed\u30fc\u30d0\u30eb\u30af\u30e9\u30a6\u30c9\u30ea\u30fc\u30c0\u30fc\u3067\u3042\u308b<a href=\"http:\/\/www.genesys.com\/ja-jp\">\u30b8\u30a7\u30cd\u30b7\u30b9<\/a>\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u682a\u5f0f\u4f1a\u793e\uff08\u672c\u793e\uff1a\u6771\u4eac\u90fd\u6e2f\u533a\u3001\u4ee3\u8868\u53d6\u7de0\u5f79\u793e\u9577\uff1a\u30dd\u30fc\u30eb\u30fb\u4f0a\u85e4\u30fb\u30ea\u30c3\u30c1\u30fc\uff09\u306f\u3053\u306e\u5ea6\u3001<a href=\"https:\/\/www.spcc-sp.com\/\">\u682a\u5f0f\u4f1a\u793e\u30b9\u30ab\u30d1\u30fc\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30ea\u30ec\u30fc\u30b7\u30e7\u30f3\u30ba<\/a>\uff08\u672c\u793e\uff1a\u6771\u4eac\u90fd\u54c1\u5ddd\u533a\u3001\u4ee3\u8868\u53d6\u7de0\u5f79\u793e\u9577\uff1a\u65b0\u5dfb \u5eb7\u5f66\u3001\u4ee5\u4e0bSPCC\uff09\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3044\u3066Genesys 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\/>\n<\/strong>SPCC\u306f\u3001Genesys Cloud\u3092\u63a1\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u3055\u3089\u306a\u308b\u9867\u5ba2\u4fa1\u5024\u3068\u30ed\u30a4\u30e4\u30eb\u30c6\u30a4\u5411\u4e0a\u3092\u76ee\u6307\u3057\u307e\u3059\u300225\u5e74\u306b\u308f\u305f\u308a\u57f9\u3063\u3066\u304d\u305f\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u30ce\u30a6\u30cf\u30a6\u3092\u9867\u5ba2\u4f01\u696d\u306b\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001HDI\u683c\u4ed8\u3051\u8abf\u67fb3\u90e8\u9580\u3067\u4e09\u3064\u661f\u7372\u5f97\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30a2\u30ef\u30fc\u30c9\u306b\u304a\u3044\u3066\u3082\u3001\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u90e8\u9580\u512a\u79c0\u8cde\u3084\u5be9\u67fb\u54e1\u7279\u5225\u8cde\u53d7\u8cde\u30924\u5e74\u9023\u7d9a\u3067\u7372\u5f97\u3059\u308b\u306a\u3069\u3001\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u54c1\u8cea\u306b\u304a\u3044\u3066\u9ad8\u3044\u8a55\u4fa1\u3092\u5f97\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u65e2\u306b\u3001\u54c1\u8cea\u5411\u4e0a\u306e\u305f\u3081\u306b\u591a\u304f\u306e\u65bd\u7b56\u3092\u5b9f\u65bd\u3057\u3066\u3044\u308bSPCC\u3067\u3059\u304c\u3001\u9867\u5ba2\u306e\u30b9\u30c8\u30ec\u30b9\u30fb\u624b\u9593\u306e\u4f4e\u6e1b\u3084\u304a\u5ba2\u69d8\u3092\u300c\u6210\u529f\u4f53\u9a13\u300d\u306b\u5c0e\u304d\u3001\u826f\u3044\u95a2\u4fc2\u3092\u3064\u304f\u308b\u300c\u30a8\u30d5\u30a9\u2015\u30c8\u30ec\u30b9&amp;\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u300d\u306e\u5b9f\u73fe\u3092\u3059\u308b\u305f\u3081\u3001CX\u5411\u4e0a\u3092\u7a4d\u6975\u7684\u306b\u53d6\u308a\u8fbc\u3080\u65b9\u91dd\u3092\u56fa\u3081\u3066\u304a\u308a\u307e\u3059\u3002\u3053\u306e\u30d3\u30b8\u30e7\u30f3\u306e\u5b9f\u73fe\u306e\u305f\u3081\u306b\u3001Genesys Cloud\u306e\u63a1\u7528\u3092\u6c7a\u5b9a\u3044\u305f\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>\u305d\u306e\u6c7a\u5b9a\u306e\u80cc\u5f8c\u306b\u306f\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u304c\u63d0\u4f9b\u3059\u308b\u308f\u304b\u308a\u3084\u3059\u304f\u3001\u30b7\u30fc\u30c8\u6570\u306e\u5909\u52d5\u306b\u67d4\u8edf\u306b\u5bfe\u5fdc\u51fa\u6765\u308b\u4fa1\u683c\u8a2d\u5b9a\u3001\u5916\u90e8\u3068\u306e\u9023\u643a\u3092\u5f37\u5316\u3059\u308b\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u3001\u305d\u3057\u3066\u300c<a href=\"https:\/\/www.genesys.com\/ja-jp\/campaign\/appfoundry-technology-partners\">Genesys AppFoundry<\/a>\u300d\u3092\u901a\u3058\u3066SPCC\u306e\u81ea\u793e\u88fd\u54c1\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u4f5c\u6210\u30c4\u30fc\u30eb\u300c<a href=\"https:\/\/www.spcc-sp.com\/service\/office\/talkz\/\">TALKZ<\/a>\u300d\u3092\u5c55\u958b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u53ef\u80fd\u6027\u306e\u62e1\u5927\u306a\u3069\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p><strong>\u3010\u30b8\u30a7\u30cd\u30b7\u30b9\u63a1\u7528\u306e\u7406\u7531\u3011<br \/>\n<\/strong><u>\u25a0<\/u><u>\u308f\u304b\u308a\u3084\u3059\u304f\u3001\u30b7\u30fc\u30c8\u6570\u306e\u5909\u52d5\u306b\u67d4\u8edf\u306b\u5bfe\u5fdc\u51fa\u6765\u308b\u4fa1\u683c\u8a2d\u5b9a<br \/>\n<\/u>\u4eca\u5f8c\u306e\u4e8b\u696d\u5909\u5316\u306b\u3082\u5bfe\u5fdc\u3057\u3084\u3059\u3044\u5f93\u91cf\u8ab2\u91d1\u4f53\u7cfb\u3067\u3042\u308a\u3001\u7af6\u5408\u4ed6\u793e\u3068\u6bd4\u8f03\u3057\u3066\u3001IT\u30b7\u30b9\u30c6\u30e0\u306e\u6700\u9069\u5316\u304c\u56f3\u308c\u308b\u70b9\u304c\u63a1\u7528\u306e\u5927\u304d\u306a\u7406\u7531\u306e\u4e00\u3064\u3068\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><u>\u00a0\u25a0<\/u><u>\u5916\u90e8\u9023\u643a\u306e\u30b5\u30dd\u30fc\u30c8\u4f53\u5236<br \/>\n<\/u>SPCC\u3067\u306f\u3001\u4eca\u5f8c\u3082\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30f3\u30bf\u30fc\u3068\u3057\u3066\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u5411\u4e0a\u3092\u76ee\u6307\u3057\u3066\u304a\u308a\u3001\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u306e\u30b7\u30b9\u30c6\u30e0\u601d\u60f3 \u30fbAI\u7b49\u3001\u4eca\u5f8c\u767a\u5c55\u3059\u308b\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3068\u9023\u643a\u306e\u3057\u3084\u3059\u3055\u3082\u91cd\u8981\u306a\u30dd\u30a4\u30f3\u30c8\u3068\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><u>\u00a0\u25a0<\/u><u>\u5916\u8ca9\u62e1\u5927\u306e\u53ef\u80fd\u6027<br \/>\n<\/u>\u00a0\u30b8\u30a7\u30cd\u30b7\u30b9\u3067\u306f\u3001Genesys Cloud\u3068\u9023\u643a\u3059\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u30de\u30fc\u30b1\u30c3\u30c8\u30d7\u30ec\u30a4\u30b9\u300c<u>Genesys AppFoundry<\/u>\u300d\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002SPCC\u306e\u81ea\u793e\u88fd\u54c1\u3067\u3042\u308b\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u4f5c\u6210\u30c4\u30fc\u30eb\u300cTALKZ\u300d\u306eApp Foundary\u3078\u306e\u767b\u9332\u3082\u8996\u91ce\u306b\u3044\u308c\u3066\u304a\u308a\u307e\u3059\u3002 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All rights reserved. Genesys, the Genesys logo, Genesys Cloud, Genesys Cloud EX, GCXNow and Experience as a Service are trademarks, service marks and\/or registered trademarks of Genesys. All other company names and logos may be registered trademarks or trademarks of their respective companies.<\/em><\/p>\n<p>\uff1c\u672c\u30ea\u30ea\u30fc\u30b9\u306b\u95a2\u3059\u308b\u5831\u9053\u95a2\u4fc2\u304b\u3089\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u4e0b\u8a18\u306b\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\uff1e<br \/>\n\u30b8\u30a7\u30cd\u30b7\u30b9\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u682a\u5f0f\u4f1a\u793e\u3000\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u672c\u90e8<br \/>\n\u6589\u85e4 \u54f2\u4e5f<br \/>\nTel: 03-5989-1430<br \/>\nEmail: <a href=\"mailto:tetsuya.saito@genesys.com\">tetsuya.saito@genesys.com<\/a><\/p>\n<p>\u30b8\u30a7\u30cd\u30b7\u30b9\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u5e83\u5831\u4e8b\u52d9\u5c40\uff08\u30ab\u30fc\u30c4\u30e1\u30c7\u30a3\u30a2\u30ef\u30fc\u30af\u30b9\u5185\uff09<br \/>\n\u5927\u6728\u30fb\u99ae\uff08\u3072\u3087\u3046\uff09\u30fb\u30b8\u30a7\u30ec\u30df\u30fc<br \/>\nTel: 03-6427-1627<br \/>\nEmail: genesys@kartz.co.jp[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1572299908147{padding-bottom: 0px !impo [&hellip;]<\/p>\n","protected":false},"author":344,"featured_media":0,"template":"","class_list":["post-501724","announcements","type-announcements","status-publish","hentry"],"acf":{"news_date":"12\/14\/2023","utm_pass":false,"asset_expiration":"","enable_external_utm":false,"disable_chat":false,"meta_title":"","meta_description":"\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001\u30b9\u30ab\u30d1\u30fc\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30ea\u30ec\u30fc\u30b7\u30e7\u30f3\u30ba\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3044\u3066Genesys Cloud\u306e\u5c0e\u5165\u304c\u6c7a\u5b9a\u3057\u305f\u3053\u3068\u3092\u304a\u77e5\u3089\u305b\u3044\u305f\u3057\u307e\u3059\u3002","no_index":false,"no_follow":false,"meta_twitter_title":"\u30b9\u30ab\u30d1\u30fc\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30ea\u30ec\u30fc\u30b7\u30e7\u30f3\u30ba\u3001Genesys Cloud\u5c0e\u5165\u3092\u6c7a\u5b9a\u3000\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u9023\u643a\u3067\u3055\u3089\u306a\u308b\u904b\u55b6\u54c1\u8cea\u306e\u5411\u4e0a\u304c\u53ef\u80fd\u306b","meta_twitter_description":"\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001\u30b9\u30ab\u30d1\u30fc\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30ea\u30ec\u30fc\u30b7\u30e7\u30f3\u30ba\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3044\u3066Genesys Cloud\u306e\u5c0e\u5165\u304c\u6c7a\u5b9a\u3057\u305f\u3053\u3068\u3092\u304a\u77e5\u3089\u305b\u3044\u305f\u3057\u307e\u3059\u3002","meta_facebook_title":"\u30b9\u30ab\u30d1\u30fc\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30ea\u30ec\u30fc\u30b7\u30e7\u30f3\u30ba\u3001Genesys Cloud\u5c0e\u5165\u3092\u6c7a\u5b9a\u3000\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u9023\u643a\u3067\u3055\u3089\u306a\u308b\u904b\u55b6\u54c1\u8cea\u306e\u5411\u4e0a\u304c\u53ef\u80fd\u306b","meta_facebook_description":"\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001\u30b9\u30ab\u30d1\u30fc\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30ea\u30ec\u30fc\u30b7\u30e7\u30f3\u30ba\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3044\u3066Genesys Cloud\u306e\u5c0e\u5165\u304c\u6c7a\u5b9a\u3057\u305f\u3053\u3068\u3092\u304a\u77e5\u3089\u305b\u3044\u305f\u3057\u307e\u3059\u3002","custom_canonical_url":""},"news_date":"2023-12-14","_links":{"self":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/501724","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements"}],"about":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/types\/announcements"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/users\/344"}],"version-history":[{"count":2,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/501724\/revisions"}],"predecessor-version":[{"id":501729,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/501724\/revisions\/501729"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/media?parent=501724"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}