{"id":501452,"date":"2023-12-11T21:04:59","date_gmt":"2023-12-12T05:04:59","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=announcements&#038;p=501452"},"modified":"2023-12-11T21:04:59","modified_gmt":"2023-12-12T05:04:59","slug":"idc-marketscape-conversational-ai","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/idc-marketscape-conversational-ai","title":{"rendered":"\u30b8\u30a7\u30cd\u30b7\u30b9\u3001IDC MarketScape\u306b\u304a\u3044\u3066\u6c4e\u7528\u4f1a\u8a71\u578bAI\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u4e16\u754c\u7684\u306a\u30ea\u30fc\u30c0\u30fc\u306b\u9078\u51fa"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1572299908147{padding-bottom: 0px !important;}&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column][vc_column_text el_class=&#8221;pre_h1&#8243;]2023\u5e7412\u670812\u65e5\uff08\u706b\uff09\u65e5\u672c\u767a\u8868[\/vc_column_text][vc_column_text]<\/p>\n<h1>\u30b8\u30a7\u30cd\u30b7\u30b9\u3001IDC MarketScape\u306b\u304a\u3044\u3066<br \/>\n\u6c4e\u7528\u4f1a\u8a71\u578bAI\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u4e16\u754c\u7684\u306a\u30ea\u30fc\u30c0\u30fc\u306b\u9078\u51fa<\/h1>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section css=&#8221;.vc_custom_1572297878492{padding-top: 0px !important;}&#8221;][vc_row][vc_column][vc_column_text]<strong>\u30b5\u30f3\u30d5\u30e9\u30f3\u30b7\u30b9\u30b3 \u2014 2023\u5e7412\u67084\u65e5 \u2014 \u4eba\u5de5\u77e5\u80fd\uff08AI\uff09\u3092\u6d3b\u7528\u3057\u305f\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u30b0\u30ed\u30fc\u30d0\u30eb\u30fb\u30af\u30e9\u30a6\u30c9\u30fb\u30ea\u30fc\u30c0\u30fc\u3067\u3042\u308b\u30b8\u30a7\u30cd\u30b7\u30b9\u00ae\u306f\u3001IDC<\/strong><strong>\u793e\u306e\u8abf\u67fb\u5831\u544a\u66f8<\/strong><strong>\u300c<\/strong><a href=\"https:\/\/www.genesys.com\/resources\/idc-marketscape-worldwide-general-purpose-conversational-ai-software-2023-vendor-assessment\"><strong>IDC MarketScape: Worldwide General Purpose Conversational AI Software 2023 Vendor Assessment<\/strong><\/a><strong>\u300d\u306b\u304a\u3044\u3066\u3001<\/strong><strong>\u30ea\u30fc\u30c0\u30fc\u4f01\u696d<\/strong><strong>\u306b<\/strong><strong>\u9078\u51fa\u3055\u308c<\/strong><strong>\u305f\u3053\u3068\u3092\u767a\u8868\u3057\u307e\u3059\u3002<\/strong><strong>\u9867\u5ba2\u53ca\u3073\u5f93\u696d\u54e1\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5909\u9769\u3059\u308b<\/strong><strong>Genesys <\/strong><strong>AI<\/strong><strong>\u306e\u5e83\u7bc4\u306a\u4f1a\u8a71\u578b\u304a\u3088\u3073\u751f\u6210\u578b\u6a5f\u80fd\u306e\u5f37\u307f<\/strong><strong>\u3092<\/strong><strong>\u3001\u56fd\u969b\u7684\u306a<\/strong><strong>\u8abf\u67fb\u4f1a\u793e\u306b\u8a55\u4fa1\u3057\u305f\u3082\u306e\u3067\u3059\u3002<\/strong><\/p>\n<p><strong><u>\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u30c1\u30fc\u30d5<\/u><\/strong><strong><u>\u30fb<\/u><\/strong><strong><u>\u30d7\u30ed\u30c0\u30af\u30c8<\/u><\/strong><strong><u>\u30fb<\/u><\/strong><strong><u>\u30aa\u30d5\u30a3\u30b5\u30fc\u3001\u30aa\u30ea\u30f4\u30a3\u30a8\u30fb\u30b8\u30e5\u30fc\u30f4\u306e\u30b3\u30e1\u30f3\u30c8<br \/>\n<\/u><\/strong>\u300c\u5f53\u793e\u306f\u3001\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306eGenesys Cloud\u306b\u304a\u3044\u3066\u3001\u9769\u65b0\u7684\u306aAI\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u7d99\u7d9a\u7684\u306b\u63d0\u4f9b\u3057\u3001\u30cd\u30a4\u30c6\u30a3\u30d6\u306aAI\u6a5f\u80fd\u3092\u62e1\u5145\u3057\u3066\u3044\u307e\u3059\u3002IDC MarketScape\u306b\u3088\u308b\u4e16\u754c\u7684\u306a\u8a55\u4fa1\u306f\u3001\u4f1a\u8a71\u578b\u3001\u4e88\u6e2c\u578b\u3001\u751f\u6210\u578bAI\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u8fc5\u901f\u306a\u63d0\u4f9b\u3092\u76ee\u6307\u3059\u5f53\u793e\u306e\u6226\u7565\u7684\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u306e\u5f37\u3055\u3092\u88cf\u4ed8\u3051\u308b\u3082\u306e\u3068\u4fe1\u3058\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306f\u3001\u512a\u308c\u305f\u9867\u5ba2\u304a\u3088\u3073\u5f93\u696d\u54e1\u306e\u4f53\u9a13\u3092\u901a\u3058\u3066\u3001\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3068\u30d3\u30b8\u30cd\u30b9\u6210\u679c\u306e\u7372\u5f97\u3092\u76ee\u6307\u3059\u3059\u3079\u3066\u306e\u4f01\u696d\u306b\u8ca2\u732e\u3059\u308b\u3082\u306e\u3067\u3059\u3002\u300d<\/p>\n<p>\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u5c0e\u5165\u4f01\u696d\u306b\u304a\u3051\u308bAI\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3078\u306e\u95a2\u5fc3\u306f\u9ad8\u307e\u308a\u7d9a\u3051\u3066\u3044\u307e\u3059\u30022024\u4f1a\u8a08\u5e74\u5ea6\u306e\u7b2c2\u56db\u534a\u671f\uff082023\u5e745\u67081\u65e5\u304b\u30897\u670831\u65e5\uff09\u306b\u304a\u3044\u3066\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306e3\u3064\u4ee5\u4e0a\u306e\u30cd\u30a4\u30c6\u30a3\u30d6\u306aAI\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u5c0e\u5165\u3057\u305f\u4f01\u696d\u6570\u306f\u524d\u5e74\u6bd4\u30678\u500d\u4ee5\u4e0a\u306b\u5897\u52a0\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>IDC MarketScape\u306e\u30ec\u30dd\u30fc\u30c8\u3067\u306f\u300c\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u3001\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3001\u55b6\u696d\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u5411\u3051\u306b\u3001\u4f1a\u8a71\u578b\u3092\u306f\u3058\u3081\u591a\u5c90\u306b\u308f\u305f\u308bAI\u6a5f\u80fd\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u6570\u5e74\u9593\u3067\u3001\u540c\u793e\u306fAI\u6a5f\u80fd\u3092\u7a4d\u6975\u7684\u306b\u53d6\u308a\u5165\u308c\u3001\u958b\u767a\u3057\u3001\u305d\u308c\u3089\u306f\u73fe\u5728\u3001\u305d\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u5168\u4f53\u306b\u7d44\u307f\u8fbc\u307e\u308c\u3066\u3044\u308b\u3002\u300d\u3068\u8a55\u4fa1\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u3055\u3089\u306b\u3001IDC MarketScape\u306f\u300c\u9867\u5ba2\u3068\u5f93\u696d\u54e1\u306e\u4f53\u9a13\u3092\u901a\u3058\u3066\u6a5f\u80fd\u3059\u308b\u3001\u30af\u30e9\u30a6\u30c9\u30d9\u30fc\u30b9\u306e\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u5411\u3051\u4f1a\u8a71\u578bAI\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u63a2\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30a2\u30b7\u30b9\u30c8\u3001\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u5f62\u5f0f\u306e\u8cea\u554f\u5fdc\u7b54\u3001\u81ea\u52d5\u30a2\u30a6\u30c8\u30ea\u30fc\u30c1\u3001\u4e88\u6e2c\u7684\u306a\u30b3\u30fc\u30eb\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u306a\u3069\u306e\u6a5f\u80fd\u3092\u63d0\u4f9b\u3059\u308b\u30b8\u30a7\u30cd\u30b7\u30b9\u3092\u691c\u8a0e\u3059\u308b\u3079\u304d\u3067\u3042\u308b\u300d\u3068\u6307\u6458\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u3053\u306e\u30ec\u30dd\u30fc\u30c8\u306f\u3001\u30d9\u30f3\u30c0\u30fc\u306e\u6210\u529f\u3092\u300c\u6a5f\u80fd\u300d\u3068\u300c\u6226\u7565\u300d\u306e\u4e8c\u3064\u306e\u30ab\u30c6\u30b4\u30ea\u30fc\u3067\u8a55\u4fa1\u3057\u3066\u3044\u307e\u3059\u3002\u30d9\u30f3\u30c0\u30fc\u306e\u8a55\u4fa1\u57fa\u6e96\u306f\u3001\u73fe\u5728\u306e\u6a5f\u80fd\u3001\u63d0\u4f9b\u3055\u308c\u308b\u30b5\u30fc\u30d3\u30b9\u306e\u7bc4\u56f2\u3001\u305d\u308c\u3089\u304c\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u306b\u3069\u308c\u3060\u3051\u9069\u5408\u3057\u3066\u3044\u308b\u304b\u3001\u305d\u3057\u3066\u30d9\u30f3\u30c0\u30fc\u306e\u6226\u7565\u304c\u5c06\u6765\u306e3\uff5e5\u5e74\u9593\u3067\u9867\u5ba2\u304c\u6c42\u3081\u308b\u3067\u3042\u308d\u3046\u8981\u4ef6\u3068\u3069\u308c\u3060\u3051\u4e00\u81f4\u3057\u3066\u3044\u308b\u304b\u306b\u57fa\u3065\u3044\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u540c\u30ec\u30dd\u30fc\u30c8\u306f\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u5f37\u529b\u306a\u30d1\u30fc\u30c8\u30ca\u30fc\u30fb\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u306a\u3069\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u3055\u3089\u306a\u308b\u5f37\u307f\u3092\u5f37\u8abf\u3057\u3066\u304a\u308a\u3001IDC MarketScape\u306f\u3001\u300c\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001\u7d71\u5408\u3001\u5c0e\u5165\u3001\u8ca9\u58f2\u30d1\u30fc\u30c8\u30ca\u30fc\u3068\u306e\u5927\u898f\u6a21\u306a\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u3092\u6301\u3063\u3066\u304a\u308a\u3001\u3055\u307e\u3056\u307e\u306a\u4f01\u696d\u306e\u30b5\u30dd\u30fc\u30c8\u3092\u53ef\u80fd\u306b\u3057\u3066\u3044\u308b\u300d\u3068\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002<\/p>\n<p><strong><u>IDC MarketScape <\/u><\/strong><strong><u>\u4f1a\u8a71\u578b<\/u><\/strong><strong><u>AI<\/u><\/strong><strong><u>\uff06\u30ca\u30ec\u30c3\u30b8\u30c7\u30a3\u30b9\u30ab\u30d0\u30ea\u30fc\u62c5\u5f53\u30ea\u30b5\u30fc\u30c1\u30de\u30cd\u30b8\u30e3\u30fc\u3001\u30d8\u30a4\u30ea\u30fc\u30fb\u30b5\u30b6\u30fc\u30e9\u30f3\u30c9\u6c0f\u306e\u30b3\u30e1\u30f3\u30c8<br \/>\n<\/u><\/strong>\u300c\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u904e\u53bb\u6570\u5e74\u9593\u3067\u3001AI\u3092\u30d9\u30fc\u30b9\u3068\u3057\u305f\u65b0\u3057\u3044\u6a5f\u80fd\u3092\u30b7\u30f3\u30b0\u30eb\u30fb\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u306eGenesys Cloud\u306b\u8ffd\u52a0\u3001\u8cb7\u53ce\u3001\u7d44\u307f\u8fbc\u3080\u3053\u3068\u3067Contact Center as a Service\u306e\u30aa\u30d5\u30a1\u30fc\u30ea\u30f3\u30b0\u306b\u304a\u3051\u308bAI\u5f37\u5316\u306e\u30b3\u30df\u30c3\u30c8\u30e1\u30f3\u30c8\u3092\u5b9f\u73fe\u3057\u3066\u304d\u307e\u3057\u305f\u3002\u4f7f\u3044\u3084\u3059\u3055\u306e\u5411\u4e0a\u3001\u52b9\u7387\u6027\u306e\u6539\u5584\u3001\u9867\u5ba2\u3068\u5f93\u696d\u54e1\u306e\u4e21\u65b9\u306e\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u6a5f\u80fd\u306b\u91cd\u70b9\u3092\u7f6e\u304f\u3053\u3068\u3067\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001\u9867\u5ba2\u304c\u4f1a\u8a71\u578bAI\u304b\u3089\u6295\u8cc7\u53ce\u76ca\u7387\u3092\u8fc5\u901f\u306b\u7372\u5f97\u3067\u304d\u308b\u3088\u3046\u652f\u63f4\u3057\u3066\u304a\u308a\u3001\u751f\u6210\u578bAI\u3068\u5927\u898f\u6a21\u8a00\u8a9e\u30e2\u30c7\u30eb\u306e\u6700\u65b0\u306e\u9032\u6b69\u3092\u6d3b\u7528\u3059\u308b\u306e\u306b\u6709\u5229\u306a\u7acb\u5834\u306b\u3042\u308a\u307e\u3059\u3002\u300d<\/p>\n<p>\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001\u4e0b\u8a18\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<br \/>\n<a href=\"https:\/\/www.genesys.com\/resources\/idc-marketscape-worldwide-general-purpose-conversational-ai-software-2023-vendor-assessment\">Genesys named a Leader in IDC MarketScape: Worldwide Conversational AI Software 2023 Vendor Assessment (doc # US49988023, November 2023).<\/a><\/p>\n<p><strong>IDC <\/strong><strong>MarketScape<\/strong><strong>\u306b\u3064\u3044\u3066<br \/>\n<\/strong>IDC MarketScape \u306f\u3001\u7279\u5b9a\u5e02\u5834\u306b\u304a\u3051\u308bICT\u30b5\u30d7\u30e9\u30a4\u30e4\u30fc\u306e\u7af6\u4e89\u529b\u306e\u9069\u5fdc\u5ea6\u3092\u628a\u63e1\u3067\u304d\u308b\u30d9\u30f3\u30c0\u30fc\u5206\u6790\u30e2\u30c7\u30eb\u3067\u3059\u3002\u8abf\u67fb\u65b9\u6cd5\u3068\u3057\u3066\u3001\u5b9a\u91cf\u7684\u304a\u3088\u3073\u5b9a\u6027\u7684\u306a\u8a55\u4fa1\u57fa\u6e96\u306b\u57fa\u3065\u3044\u305f\u53b3\u5bc6\u306a\u63a1\u70b9\u624b\u6cd5\u3092\u7528\u3044\u3066\u3044\u307e\u3059\u3002\u8abf\u67fb\u7d50\u679c\u306f\u5f53\u8a72\u5e02\u5834\u306b\u304a\u3051\u308b\u5404\u30d9\u30f3\u30c0\u30fc\u306e\u4f4d\u7f6e\u4ed8\u3051\u3092\u793a\u3059\u30011\u3064\u306e\u30b0\u30e9\u30d5\u30a3\u30c3\u30af\u30b9\u306b\u3088\u3063\u3066\u56f3\u793a\u3055\u308c\u307e\u3059\u3002IDC MarketScape\u306f\u3001ICT\u30d9\u30f3\u30c0\u30fc\u306e\u30d7\u30ed\u30c0\u30af\u30c8\u3084\u30b5\u30fc\u30d3\u30b9\u3001\u30b1\u30a4\u30d1\u30d3\u30ea\u30c6\u30a3\uff08\u30d7\u30ed\u30c0\u30af\u30c8\u30fb\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u80fd\u529b\uff09\u3001\u6226\u7565\u3001\u3055\u3089\u306b\u306f\u73fe\u5728\u304a\u3088\u3073\u5c06\u6765\u306e\u5e02\u5834\u306b\u304a\u3051\u308b\u6210\u529f\u8981\u56e0\u3092\u6bd4\u8f03\u53ef\u80fd\u3068\u3057\u305f\u660e\u78ba\u306a\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002IT\u30d0\u30a4\u30e4\u30fc\u306f\u3053\u306e\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u306b\u3088\u3063\u3066\u3001ICT\u30d9\u30f3\u30c0\u30fc\u306e\u5f37\u307f\u3068\u5f31\u307f\u3092\u5305\u62ec\u7684\u306b\u628a\u63e1\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><strong>\u30b8\u30a7\u30cd\u30b7\u30b9\u306b\u3064\u3044\u3066<\/strong><br \/>\n\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u4e16\u754c100\u30ab\u56fd\u4ee5\u4e0a\u306b\u304a\u3044\u3066\u3001\u6bce\u5e74\u6570\u767e\u5104\u4ef6\u4ee5\u4e0a\u306e\u5353\u8d8a\u3057\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u652f\u3048\u3066\u3044\u307e\u3059\u3002\u30af\u30e9\u30a6\u30c9\u3001AI\u3001\u30c7\u30b8\u30bf\u30eb\u30fb\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u30d1\u30ef\u30fc\u306b\u3088\u3063\u3066\u3001\u4f01\u696d\u306f\u5171\u611f\u6027\u306e\u9ad8\u3044\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u30d3\u30b8\u30e7\u30f3\u3067\u3042\u308bExperience as a Service\u00ae\ufe0e\u3092\u5927\u898f\u6a21\u306b\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002\u30b8\u30a7\u30cd\u30b7\u30b9\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u30cf\u30a4\u30d1\u30fc\u30fb\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3057\u305f\u9867\u5ba2\u4f53\u9a13\u3092\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u304b\u3064\u4e88\u6e2c\u7684\u306b\u63d0\u4f9b\u3059\u308b\u3068\u3068\u3082\u306b\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u30bb\u30fc\u30eb\u30b9\u3001\u30b5\u30fc\u30d3\u30b9\u306b\u81f3\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306b\u304a\u3051\u308b\u3059\u3079\u3066\u306e\u30c1\u30e3\u30cd\u30eb\u306b\u304a\u3044\u3066\u9867\u5ba2\u3068\u306e\u3064\u306a\u304c\u308a\u3092\u6df1\u3081\u308b\u3068\u3068\u3082\u306b\u3001\u5f93\u696d\u54e1\u306e\u751f\u7523\u6027\u3068\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30d0\u30c3\u30af\u30aa\u30d5\u30a3\u30b9\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u6700\u65b0\u306e\u53ce\u76ca\u306b\u76f4\u7d50\u3059\u308b\u30a8\u30f3\u30b8\u30f3\u306b\u5909\u63db\u3059\u308b\u3053\u3068\u3067\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u9867\u5ba2\u306e\u4fe1\u983c\u3068\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u80b2\u3080\u771f\u306e\u95a2\u4fc2\u6027\u69cb\u7bc9\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002\u8a73\u3057\u304f\u306f\u3001<a href=\"http:\/\/www.genesys.com\/ja-jp\">www.genesys.com\/ja-jp<\/a>\u3092\u3054\u89a7\u4e0b\u3055\u3044\u3002<\/p>\n<p><em>\u00a92023 Genesys. All rights reserved. Genesys, the Genesys logo, Genesys Cloud, Genesys Cloud EX, GCXNow and Experience as a Service are trademarks, service marks and\/or registered trademarks of Genesys. All other company names and logos may be registered trademarks or trademarks of their respective companies.<\/em><\/p>\n<p>\uff1c\u672c\u30ea\u30ea\u30fc\u30b9\u306b\u95a2\u3059\u308b\u5831\u9053\u95a2\u4fc2\u304b\u3089\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u4e0b\u8a18\u306b\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\uff1e<br \/>\n\u30b8\u30a7\u30cd\u30b7\u30b9\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u682a\u5f0f\u4f1a\u793e\u3000\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u672c\u90e8<br \/>\n\u6589\u85e4 \u54f2\u4e5f<br \/>\nTel: 03-5989-1430<br \/>\nEmail: tetsuya.saito@genesys.com<\/p>\n<p>\u30b8\u30a7\u30cd\u30b7\u30b9\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u5e83\u5831\u4e8b\u52d9\u5c40\uff08\u30ab\u30fc\u30c4\u30e1\u30c7\u30a3\u30a2\u30ef\u30fc\u30af\u30b9\u5185\uff09<br \/>\n\u5927\u6728\u30fb\u99ae\uff08\u3072\u3087\u3046\uff09\u30fb\u30b8\u30a7\u30ec\u30df\u30fc<br \/>\nTel: 03-6427-1627<br \/>\nEmail: genesys@kartz.co.jp[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1572299908147{padding-bottom: 0px !impo [&hellip;]<\/p>\n","protected":false},"author":344,"featured_media":0,"template":"","class_list":["post-501452","announcements","type-announcements","status-publish","hentry"],"acf":{"news_date":"12\/12\/2023","utm_pass":false,"asset_expiration":"","enable_external_utm":false,"disable_chat":false,"meta_title":"","meta_description":"\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001IDC\u793e\u306e\u8abf\u67fb\u5831\u544a\u66f8\u300cIDC MarketScape: Worldwide General Purpose Conversational AI Software 2023 Vendor Assessment\u300d\u306b\u304a\u3044\u3066\u3001\u30b0\u30ed\u30fc\u30d0\u30eb\u30ea\u30fc\u30c0\u30fc\u4f01\u696d\u306b\u9078\u51fa\u3055\u308c\u307e\u3057\u305f\u3002","no_index":false,"no_follow":false,"meta_twitter_title":"\u30b8\u30a7\u30cd\u30b7\u30b9\u3001IDC MarketScape\u306b\u304a\u3044\u3066\u6c4e\u7528\u4f1a\u8a71\u578bAI\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u4e16\u754c\u7684\u306a\u30ea\u30fc\u30c0\u30fc\u306b\u9078\u51fa","meta_twitter_description":"\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001IDC\u793e\u306e\u8abf\u67fb\u5831\u544a\u66f8\u300cIDC MarketScape: Worldwide General Purpose Conversational AI Software 2023 Vendor Assessment\u300d\u306b\u304a\u3044\u3066\u3001\u30b0\u30ed\u30fc\u30d0\u30eb\u30ea\u30fc\u30c0\u30fc\u4f01\u696d\u306b\u9078\u51fa\u3055\u308c\u307e\u3057\u305f\u3002","meta_facebook_title":"\u30b8\u30a7\u30cd\u30b7\u30b9\u3001IDC MarketScape\u306b\u304a\u3044\u3066\u6c4e\u7528\u4f1a\u8a71\u578bAI\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u4e16\u754c\u7684\u306a\u30ea\u30fc\u30c0\u30fc\u306b\u9078\u51fa","meta_facebook_description":"\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001IDC\u793e\u306e\u8abf\u67fb\u5831\u544a\u66f8\u300cIDC MarketScape: Worldwide General Purpose Conversational AI Software 2023 Vendor Assessment\u300d\u306b\u304a\u3044\u3066\u3001\u30b0\u30ed\u30fc\u30d0\u30eb\u30ea\u30fc\u30c0\u30fc\u4f01\u696d\u306b\u9078\u51fa\u3055\u308c\u307e\u3057\u305f\u3002","custom_canonical_url":"","domain_list":""},"news_date":"2023-12-12","_links":{"self":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/501452","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements"}],"about":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/types\/announcements"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/users\/344"}],"version-history":[{"count":3,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/501452\/revisions"}],"predecessor-version":[{"id":501459,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/501452\/revisions\/501459"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/media?parent=501452"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}