{"id":482640,"date":"2023-07-05T19:26:42","date_gmt":"2023-07-06T02:26:42","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=announcements&#038;p=482640"},"modified":"2023-07-20T21:35:35","modified_gmt":"2023-07-21T04:35:35","slug":"tokai-optical-genesys-cloud-cx","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/tokai-optical-genesys-cloud-cx","title":{"rendered":"\u6771\u6d77\u5149\u5b66\u3001\u304a\u5ba2\u69d8\u306e\u304a\u56f0\u308a\u4e8b\u306b\u5bc4\u308a\u6dfb\u3063\u305f\u30b5\u30fc\u30d3\u30b9\u306e\u63d0\u4f9b\u306b\u5411\u3051\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3044\u3066Genesys Cloud\u2122\ufe0f\u3092\u5c0e\u5165"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1572299908147{padding-bottom: 0px !important;}&#8221;][vc_row equal_height=&#8221;yes&#8221; 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Cloud\u306b\u3042\u305f\u3063\u3066\u3001\u6b21\u306e\u3088\u3046\u306b\u304a\u8a71\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u300c\u773c\u93e1\u696d\u754c\u306b\u304a\u3044\u3066\u3082\u5b9f\u7269\u3084\u30b5\u30f3\u30d7\u30eb\u3067\u3057\u304b\u8a66\u3059\u3053\u3068\u304c\u3067\u304d\u306a\u304b\u3063\u305f\u30ab\u30e9\u30fc\u30ec\u30f3\u30ba\u3084\u539a\u307f\u6bd4\u8f03\u3001\u30ec\u30f3\u30ba\u8a2d\u8a08\u3054\u3068\u306e\u898b\u3048\u65b9\u304c\u30a2\u30d7\u30ea\u3067\u4f53\u9a13\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u306a\u3069\u3001\u30c7\u30b8\u30bf\u30eb\u5316\u304c\u9032\u3093\u3067\u3044\u307e\u3059\u3002\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u3082\u30c1\u30e3\u30c3\u30c8\u3084FAQ\u306e\u5c0e\u5165\u306b\u3088\u308a\u3001\u304a\u5ba2\u69d8\u306e\u5229\u4fbf\u6027\u3092\u5411\u4e0a\u3055\u305b\u3066\u3044\u307e\u3059\u3002\u4e00\u65b9\u3067\u304a\u96fb\u8a71\u3067\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u91cd\u8996\u3055\u308c\u308b\u304a\u5ba2\u69d8\u3082\u4f9d\u7136\u3068\u3057\u3066\u591a\u304f\u3001\u304a\u554f\u3044\u5408\u308f\u305b\u306e\u5185\u5bb9\u3082\u8907\u96d1\u5316\u3057\u3066\u3044\u307e\u3059\u3002\u30c7\u30b8\u30bf\u30eb\u3067\u89e3\u6c7a\u3067\u304d\u308b\u90e8\u5206\u306f\u7a4d\u6975\u7684\u306b\u5c0e\u5165\u3057\u3064\u3064\u3082\u3001\u30af\u30e9\u30a6\u30c9\u306b\u79fb\u884c\u3057\u305f\u3053\u3068\u306b\u3088\u308b\u30e1\u30ea\u30c3\u30c8\u3092\u6d3b\u304b\u3057\u3001\u96fb\u8a71\u5bfe\u5fdc\u306e\u30ec\u30d9\u30eb\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u3067\u3001\u69d8\u3005\u306a\u304a\u5ba2\u69d8\u306e\u30cb\u30fc\u30ba\u306b\u304a\u5fdc\u3048\u3057\u3066\u3044\u304d\u305f\u3044\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002\u300d<\/p>\n<p>\u300c\u6771\u6d77\u5149\u5b66\u69d8\u306b\u304a\u3044\u3066\u3001\u65b0\u305f\u306bGenesys 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Cloud\u304c\u63d0\u4f9b\u3059\u308b\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u6a5f\u80fd\u3092\u901a\u3058\u3066\u3001\u6771\u6d77\u5149\u5b66\u69d8\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u304c\u304a\u5ba2\u69d8\u3068\u5bc6\u63a5\u306b\u3064\u306a\u304c\u308a\u304a\u5ba2\u69d8\u3054\u3068\u306b\u6700\u9069\u306a\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3088\u3046\u306b\u30b5\u30dd\u30fc\u30c8\u3044\u304d\u305f\u3044\u3068\u8003\u3048\u3066\u304a\u308a\u307e\u3059\u3002\u300d\u3068\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u65e5\u672c\u6cd5\u4eba\u4ee3\u8868\u306e\u30dd\u30fc\u30eb\u30fb\u4f0a\u85e4\u30fb\u30ea\u30c3\u30c1\u30fc\u306f\u30b3\u30e1\u30f3\u30c8\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p><strong>\u30b8\u30a7\u30cd\u30b7\u30b9\u306b\u3064\u3044\u3066<\/strong><br \/>\n\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u4e16\u754c100\u30ab\u56fd\u4ee5\u4e0a\u306b\u304a\u3044\u3066\u3001\u6bce\u5e74\u6570\u767e\u5104\u4ef6\u4ee5\u4e0a\u306e\u5353\u8d8a\u3057\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u652f\u3048\u3066\u3044\u307e\u3059\u3002\u30af\u30e9\u30a6\u30c9\u3001AI\u3001\u30c7\u30b8\u30bf\u30eb\u30fb\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u30d1\u30ef\u30fc\u306b\u3088\u3063\u3066\u3001\u4f01\u696d\u306f\u5171\u611f\u6027\u306e\u9ad8\u3044\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u30d3\u30b8\u30e7\u30f3\u3067\u3042\u308bExperience as a Service\u00ae\ufe0e\u3092\u5927\u898f\u6a21\u306b\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002\u30b8\u30a7\u30cd\u30b7\u30b9\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u30cf\u30a4\u30d1\u30fc\u30fb\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3057\u305f\u9867\u5ba2\u4f53\u9a13\u3092\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u304b\u3064\u4e88\u6e2c\u7684\u306b\u63d0\u4f9b\u3059\u308b\u3068\u3068\u3082\u306b\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u30bb\u30fc\u30eb\u30b9\u3001\u30b5\u30fc\u30d3\u30b9\u306b\u81f3\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306b\u304a\u3051\u308b\u3059\u3079\u3066\u306e\u30c1\u30e3\u30cd\u30eb\u306b\u304a\u3044\u3066\u9867\u5ba2\u3068\u306e\u3064\u306a\u304c\u308a\u3092\u6df1\u3081\u308b\u3068\u3068\u3082\u306b\u3001\u5f93\u696d\u54e1\u306e\u751f\u7523\u6027\u3068\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30d0\u30c3\u30af\u30aa\u30d5\u30a3\u30b9\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u6700\u65b0\u306e\u53ce\u76ca\u306b\u76f4\u7d50\u3059\u308b\u30a8\u30f3\u30b8\u30f3\u306b\u5909\u63db\u3059\u308b\u3053\u3068\u3067\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u9867\u5ba2\u306e\u4fe1\u983c\u3068\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u80b2\u3080\u771f\u306e\u95a2\u4fc2\u6027\u69cb\u7bc9\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002\u8a73\u3057\u304f\u306f\u3001<a 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