{"id":386274,"date":"2021-06-27T21:44:16","date_gmt":"2021-06-28T04:44:16","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=announcements&#038;p=386274"},"modified":"2021-06-27T21:43:40","modified_gmt":"2021-06-28T04:43:40","slug":"genesys_dx_launch_210628","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/genesys_dx_launch_210628","title":{"rendered":"\u30b8\u30a7\u30cd\u30b7\u30b9\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u65b0\u5883\u5730\u300cGenesys DX\u300d\u3092\u767a\u8868"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1572299908147{padding-bottom: 0px !important;}&#8221;][vc_row equal_height=&#8221;yes&#8221; 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2021<\/strong><strong>\u5e746\u670823\u65e5 <\/strong><strong>\u2014<\/strong> \u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u30b0\u30ed\u30fc\u30d0\u30eb\u30af\u30e9\u30a6\u30c9\u30ea\u30fc\u30c0\u30fc\u3067\u3042\u308b<a href=\"https:\/\/www.genesys.com\/ja-jp\">\u30b8\u30a7\u30cd\u30b7\u30b9<\/a>\u00ae\ufe0e\u306f\u3001\u540c\u793e\u306e\u65b0\u3057\u3044\u30b9\u30bf\u30f3\u30c9\u30a2\u30ed\u30f3\u306e\u30c7\u30b8\u30bf\u30eb\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u300cGenesys DX\u300d\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002Genesys 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Engagement\u306b\u3088\u3063\u3066\u5f37\u5316\u3057\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u4f01\u696d\u306f\u3001\u6d88\u8cbb\u8005\u306e\u671f\u5f85\u306e\u6025\u901f\u306a\u5909\u5316\u306b\u4f34\u3044\u3001\u3088\u308a\u591a\u304f\u306e\u30d3\u30b8\u30cd\u30b9\u3092\u30c7\u30b8\u30bf\u30eb\u30fb\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3078\u3068\u79fb\u884c\u3057\u3001\u65b0\u305f\u306a\u9867\u5ba2\u63a5\u70b9\u306e\u53ef\u80fd\u6027\u3092\u8ffd\u6c42\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u307e\u3067\u306e\u30c7\u30b8\u30bf\u30eb\u30fb\u30c1\u30e3\u30cd\u30eb\u3067\u306e\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306f\u3001\u4e00\u3064\u306e\u3084\u308a\u53d6\u308a\u3092\u8907\u6570\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u901a\u3058\u3066\u3001\u3042\u308b\u3044\u306f\u696d\u52d9\u51e6\u7406\u306b\u7279\u5316\u3057\u305f\u4f1a\u8a71\u578b\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u4e0a\u3067\u884c\u308f\u308c\u3066\u3044\u307e\u3057\u305f\u3002\u3057\u304b\u3057\u3001\u6d88\u8cbb\u8005\u304c\u6c42\u3081\u308b\u73fe\u5728\u306e\u72b6\u6cc1\u3067\u306f\u3001\u4f01\u696d\u306f\u30a6\u30a7\u30d6\u30c1\u30e3\u30c3\u30c8\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306a\u3069\u306e\u30c7\u30b8\u30bf\u30eb\u30fb\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u306b\u304a\u3044\u3066\u3001\u9867\u5ba2\u3068\u306e\u4fe1\u983c\u95a2\u4fc2\u3084\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u69cb\u7bc9\u3059\u308b\u5171\u611f\u7684\u306a\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5275\u51fa\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u3046\u3057\u305f\u72b6\u6cc1\u306b\u5bfe\u3057\u3066\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u5171\u611f\u3092\u5927\u898f\u6a21\u306b\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306bExperience 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DX\u306f\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u7db2\u7f85\u7684\u306b\u628a\u63e1\u3067\u304d\u308b\u9867\u5ba2\u306e\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3068\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u30fb\u30c7\u30fc\u30bf\u3092\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u3001\u3059\u3079\u3066\u306e\u30c7\u30b8\u30bf\u30eb\u30fb\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306b\u4eba\u9593\u306e\u3088\u3046\u306a\u76f4\u611f\u3092\u9069\u7528\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u65b0\u3057\u3044\u6a5f\u80fd\u306f\u3001\u5f93\u6765\u306e\u53d7\u52d5\u7684\u306a\u611f\u60c5\u5206\u6790\u306e\u6982\u5ff5\u3092\u306f\u308b\u304b\u306b\u8d85\u3048\u308b\u3082\u306e\u3067\u3001\u4f01\u696d\u306f\u30cb\u30fc\u30ba\u306b\u7a4d\u6975\u7684\u306b\u5bfe\u5fdc\u3057\u3001\u89e3\u6c7a\u7b56\u3084\u3088\u308a\u826f\u3044\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306b\u5c0e\u304f\u3053\u3068\u3067\u3001\u9867\u5ba2\u306e\u4e00\u6b69\u5148\u3092\u884c\u304f\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n<li><strong>\u9a5a\u304d\u3092\u3088\u308a\u8fc5\u901f\u306b\u30b9\u30b1\u30fc\u30eb\u30a2\u30c3\u30d7<\/strong>: \u4f01\u696d\u306f\u3001\u56fa\u5b9a\u3055\u308c\u305f\u30ea\u30bd\u30fc\u30b9\u3067\u53ef\u80fd\u306a\u9650\u308a\u306e\u6210\u679c\u3092\u8ffd\u6c42\u3057\u3066\u3044\u307e\u3059\u304c\u3001\u30d3\u30b8\u30cd\u30b9\u306f\u5e38\u306b\u5909\u5316\u3092\u7d9a\u3051\u3066\u3044\u307e\u3059\u3002Genesys DX\u306b\u3088\u3063\u3066\u3001\u4f01\u696d\u306f\u6570\u9031\u9593\u3067\u4fa1\u5024\u3092\u751f\u307f\u51fa\u305b\u308b\u76f4\u611f\u7684\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u5229\u7528\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002\u4f01\u696d\u306f\u3001\u6700\u3082\u4eba\u6c17\u306e\u3042\u308b\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u30fb\u30c1\u30e3\u30cd\u30eb\u3067\u30b9\u30de\u30fc\u30c8\u306a\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306b\u3001\u4f1a\u8a71\u578b\u306e\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u3092\u7c21\u5358\u306b\u8a2d\u8a08\u30fb\u5c0e\u5165\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u3001\u7c21\u5358\u306b\u4f7f\u3044\u3053\u306a\u305b\u308bAI\u3068\u5b9f\u7528\u7684\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3084\u76f4\u611f\u7684\u306a\u30ef\u30fc\u30af\u30b9\u30da\u30fc\u30b9\u3067\u3001\u3088\u308a\u30b9\u30de\u30fc\u30c8\u306b\u50cd\u304f\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><strong>\u30ea\u30ea\u30fc\u30b9\u306b\u95a2\u3059\u308b\u30b3\u30e1\u30f3\u30c8<\/strong><\/p>\n<ul>\n<li>\u300c\u3088\u308a\u591a\u304f\u306e\u6d88\u8cbb\u8005\u304c\u30c7\u30b8\u30bf\u30eb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u597d\u3080\u3088\u3046\u306b\u306a\u308a\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u4e16\u754c\u306f\u6839\u672c\u7684\u306b\u5909\u5316\u3057\u307e\u3057\u305f\u3002\u4f01\u696d\u306f\u8fc5\u901f\u3067\u76f8\u4e92\u7684\u306a\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u6c42\u3081\u308b\u65b0\u3057\u3044\u9867\u5ba2\u306e\u671f\u5f85\u306b\u9069\u5fdc\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002Genesys DX\u3092\u5229\u7528\u3059\u308c\u3070\u3001\u4f01\u696d\u306f\u4fe1\u983c\u3068\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u69cb\u7bc9\u3059\u308b\u305f\u3081\u306e\u4e88\u6e2c\u7684\u304b\u3064\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u3001\u3044\u3064\u3067\u3082\u5229\u7528\u53ef\u80fd\u3067\u76f4\u611f\u7684\u306a\u30c7\u30b8\u30bf\u30eb\u4f1a\u8a71\u3092\u9867\u5ba2\u306b\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u300d\u3068Genesys Digital &amp; AI\u90e8\u9580\u306e\u30a8\u30b0\u30bc\u30af\u30c6\u30a3\u30d6\u30fb\u30d0\u30a4\u30b9\u30d7\u30ec\u30b8\u30c7\u30f3\u30c8\u517c\u30bc\u30cd\u30e9\u30eb\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3067\u3042\u308bBarry O\u2019Sullivan \u306f\u8a71\u3057\u3066\u3044\u307e\u3059\u3002<\/li>\n<li>\u300c\u4e16\u754c\u4e2d\u306e\u6d88\u8cbb\u8005\u306f\u3001\u6700\u9ad8\u306e\u4eba\u751f\u3092\u9001\u308a\u3001\u697d\u3057\u3080\u305f\u3081\u306b\u3001\u5f0a\u793e\u306e\u30a2\u30a4\u30b3\u30cb\u30c3\u30af\u306a\u30a2\u30a6\u30c8\u30c9\u30a2\u3001\u30a2\u30af\u30c6\u30a3\u30d6\u3001\u30ef\u30fc\u30af\u30a6\u30a7\u30a2\u30fb\u30d6\u30e9\u30f3\u30c9\u3092\u5229\u7528\u3057\u3066\u3044\u307e\u3059\u3002\u5f0a\u793e\u3067\u306f\u3069\u306e\u6a5f\u4f1a\u3082\u3001\u3069\u306e\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3082\u9003\u3055\u305a\u3001\u5353\u8d8a\u3057\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3057\u305f\u3044\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002Genesys DX\u3067\u306f\u3001\u4f53\u9a13\u306e\u3042\u3089\u3086\u308b\u5834\u9762\u3067\u5171\u611f\u3067\u304d\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u5b9f\u73fe\u3059\u308b\u30b9\u30bf\u30f3\u30c9\u30a2\u30ed\u30fc\u30f3\u306e\u30c7\u30b8\u30bf\u30eb\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u304c\u5165\u624b\u3067\u304d\u307e\u3057\u305f\u3002\u300d\u3068VF\u30b3\u30fc\u30dd\u30ec\u30fc\u30b7\u30e7\u30f3\u3001\u30c7\u30b8\u30bf\u30eb\u30fb\u30d7\u30ed\u30c0\u30af\u30c8\u30fb\u30de\u30cd\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u30c7\u30a3\u30ec\u30af\u30bf\u30fc\u3092\u52d9\u3081\u308b\u30ea\u30c1\u30e3\u30fc\u30c9\u30fb\u30c9\u30ca\u30eb\u30c9\u30bd\u30f3\u6c0f\u306f\u8a71\u3057\u3066\u3044\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><strong>Genesys DX<\/strong><strong>\u306e\u63d0\u4f9b\u6642\u671f<br \/>\n<\/strong>Genesys DX\u306f\u672c\u65e5\u3088\u308a\u63d0\u4f9b\u3092\u958b\u59cb\u3057\u307e\u3057\u305f\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/www.genesys.com\/genesys-dx\">www.genesys.com\/genesys-dx<\/a>\u3092\u3054\u78ba\u8a8d\u4e0b\u3055\u3044\u3002<\/p>\n<p><strong>\u30b8\u30a7\u30cd\u30b7\u30b9\u306b\u3064\u3044\u3066<\/strong><br \/>\n\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u4e16\u754c100\u30ab\u56fd\u4ee5\u4e0a\u306b\u304a\u3044\u3066\u3001\u6bce\u5e74700\u5104\u4ef6\u4ee5\u4e0a\u306e\u5353\u8d8a\u3057\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u652f\u3048\u3066\u3044\u307e\u3059\u3002\u30af\u30e9\u30a6\u30c9\u3001\u30c7\u30b8\u30bf\u30eb\u3001AI\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u30d1\u30ef\u30fc\u3092\u901a\u3058\u3066\u3001\u5171\u611f\u6027\u306e\u3042\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5927\u898f\u6a21\u306b\u5b9f\u73fe\u3059\u308b\u3068\u3044\u3046\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u30d3\u30b8\u30e7\u30f3\u3067\u3042\u308b\u201cExperience as a Service\u201d\u3092\u4f01\u696d\u306f\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001\u4f01\u696d\u306b\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u3001\u4e88\u6e2c\u578b\u304b\u3064\u30cf\u30a4\u30d1\u30fc\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u80fd\u529b\u3092\u63d0\u4f9b\u3057\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u30bb\u30fc\u30eb\u30b9\u3001\u30b5\u30fc\u30d3\u30b9\u306b\u304a\u3051\u308b\u3059\u3079\u3066\u306e\u30c1\u30e3\u30cd\u30eb\u3067\u306e\u304a\u5ba2\u69d8\u3068\u306e\u3064\u306a\u304c\u308a\u3092\u6df1\u3081\u308b\u3068\u3068\u3082\u306b\u3001\u5f93\u696d\u54e1\u306e\u751f\u7523\u6027\u3084\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u6539\u5584\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30d0\u30c3\u30af\u30aa\u30d5\u30a3\u30b9\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u73fe\u5728\u306b\u30de\u30c3\u30c1\u3057\u305f\u58f2\u4e0a\u3052\u306b\u8fc5\u901f\u306b\u8ca2\u732e\u3059\u308b\u30a8\u30f3\u30b8\u30f3\u3078\u3068\u5909\u9769\u3059\u308b\u3053\u3068\u3067\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u304a\u5ba2\u69d8\u3068\u306e\u771f\u306e\u89aa\u5bc6\u306a\u95a2\u4fc2\u3092\u5927\u898f\u6a21\u306b\u7bc9\u304f\u3068\u3068\u3082\u306b\u3001\u9867\u5ba2\u304b\u3089\u306e\u4fe1\u983c\u3084\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3\u3092\u80b2\u307f\u307e\u3059\u3002\u8a73\u3057\u304f\u306f\u3001<a href=\"https:\/\/www.genesys.com\/ja-jp\">www.genesys.com\/ja-jp<\/a>\u3092\u3054\u89a7\u4e0b\u3055\u3044\u3002<\/p>\n<p>\u00a92021 Genesys. All rights reserved. Genesys, the Genesys logo, Genesys Cloud, Genesys Multicloud CX and Experience as a Service are trademarks, service marks and\/or registered trademarks of Genesys. All other company names and logos may be registered trademarks or trademarks of their respective companies.<\/p>\n<p><strong>\uff1c\u672c\u30ea\u30ea\u30fc\u30b9\u306b\u95a2\u3059\u308b\u5831\u9053\u95a2\u4fc2\u304b\u3089\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u4e0b\u8a18\u306b\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\uff1e<\/strong><br \/>\n\u30b8\u30a7\u30cd\u30b7\u30b9\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u682a\u5f0f\u4f1a\u793e\u3000\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u672c\u90e8<br \/>\n\u6589\u85e4 \u54f2\u4e5f<br \/>\nTel: 03-5989-1430<br \/>\nEmail: <a href=\"mailto:tetsuya.saito@genesys.com\">tetsuya.saito@genesys.com<\/a><\/p>\n<p>\u30b8\u30a7\u30cd\u30b7\u30b9\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u5e83\u5831\u4e8b\u52d9\u5c40\uff08Vertigo\u5185\uff09<br \/>\n\u30b6\u30d0\u30f4\u30a1\u30fb\u30a2\u30ec\u30af\u30b5\u30f3\u30c9\u30eb<br \/>\nTel: 080-4178-2393<br \/>\nEmail: <a href=\"mailto:alex@vertigo.jp\">alex@vertigo.jp<\/a>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section full_width=&#8221;stretch_row&#8221; 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