{"id":174642,"date":"2019-10-06T20:08:54","date_gmt":"2019-10-07T03:08:54","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=announcements&#038;p=174642"},"modified":"2021-06-28T00:29:34","modified_gmt":"2021-06-28T07:29:34","slug":"191007_genesys_executive_appointments","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/191007_genesys_executive_appointments","title":{"rendered":"Genesys\u3001\u5e02\u5834\u306e\u30af\u30e9\u30a6\u30c9\u3078\u306e\u79fb\u884c\u3068\u4f01\u696d\u6210\u9577\u306e\u52a0\u901f\u5316\u3092\u652f\u63f4\u3059\u308b \u305f\u3081\u306b\u65b0\u305f\u306a\u4f53\u5236\u3092\u767a\u8868"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column][vc_column_text]<\/p>\n<p><strong class=\"text-28 text-26\">Genesys<\/strong><strong class=\"text-28 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Core\u3068\u3044\u3046\u65b0\u305f\u306a\u30d3\u30b8\u30cd\u30b9\u30e6\u30cb\u30c3\u30c8\u3092\u7d44\u3093\u3060\u3053\u3068\u3092\u767a\u8868\u3057\u307e\u3059\u3002<\/p>\n<p>\u4eca\u56de\u306e\u65b0\u305f\u306a\u4f53\u5236\u3067\u306f\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u30d7\u30e9\u30a4\u30d9\u30fc\u30c8\uff0f\u30d1\u30d6\u30ea\u30c3\u30af\u30fb\u30af\u30e9\u30a6\u30c9\u3001\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u307e\u305f\u306f\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u306e\u74b0\u5883\u3067\u306e\u88fd\u54c1\u5c55\u958b\u3092\u691c\u8a0e\u3057\u3066\u3044\u308b\u5168\u3066\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30d9\u30fc\u30b9\u306e\u30b5\u30dd\u30fc\u30c8\u3092\u5f37\u5316\u3057\u3001\u304a\u5ba2\u69d8\u3078\u65b0\u305f\u306a\u88fd\u54c1\u6a5f\u80fd\u307e\u305f\u306f\u4eba\u5de5\u77e5\u80fd\uff08AI\uff09\u3092\u5229\u7528\u3057\u305f\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u3088\u308a\u8fc5\u901f\u306b\u63d0\u4f9b\u3057\u3066\u3044\u304d\u307e\u3059\u3002Genesys Cloud\u306f\u3001Genesys Cloud\u3068\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30fb\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30fb\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\uff08WEM\uff09\u30b0\u30eb\u30fc\u30d7\u3068\u3044\u3046\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u6b21\u4e16\u4ee3\u306e\u30d1\u30d6\u30ea\u30c3\u30af\u30af\u30e9\u30a6\u30c9\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3068\u30b5\u30fc\u30d3\u30b9\u3092\u7d71\u5408\u3057\u3066\u3044\u304d\u307e\u3059\u3002\u3082\u3046\u4e00\u65b9\u306e\u30e6\u30cb\u30c3\u30c8\u3068\u306a\u308bGenesys Core\u306f\u3001Genesys Multiloud CX\u3068PureConnect\u306e\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u3068\u30af\u30e9\u30a6\u30c9\u7248\u3092\u7d71\u5408\u3059\u308b\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001\u30bc\u30cd\u30e9\u30eb\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3068\u3057\u3066Genesys Cloud\u306f<a href=\"https:\/\/www.genesys.com\/company\/leadership\/olivier-jouve?utm_source=prnewswire&amp;utm_medium=pr&amp;utm_campaign=pr_ExecAppointments_20190918\">Olivier Jouve<\/a>\u3001Genesys Core\u306f<a href=\"https:\/\/www.genesys.com\/company\/leadership\/barry-osullivan?utm_source=prnewswire&amp;utm_medium=pr&amp;utm_campaign=pr_ExecAppointments_20190918\">Barry O\u2019Sullivan<\/a>\u304c\u5c31\u4efb\u3057\u3001CEO\u306eTony Bates\u306b\u76f4\u63a5\u5831\u544a\u3059\u308b\u4f53\u5236\u3092\u7d44\u307f\u307e\u3057\u305f\u3002\u3055\u3089\u306b\u3001<a href=\"https:\/\/www.genesys.com\/company\/leadership\/peter-graf?utm_source=prnewswire&amp;utm_medium=pr&amp;utm_campaign=pr_ExecAppointments_20190918\">Peter Graf<\/a>\u306f\u6700\u9ad8\u6226\u7565\u8cac\u4efb\u8005\u306b\u5c31\u4efb\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>\u300c\u4eca\u56de\u306e\u65b0\u305f\u306a\u4f53\u5236\u3067\u304a\u5ba2\u69d8\u3068\u30d1\u30fc\u30c8\u30ca\u30fc\u3078\u3088\u308a\u591a\u304f\u306e\u4ed8\u52a0\u4fa1\u5024\u3092\u63d0\u4f9b\u3057\u3001\u3088\u308a\u8fc5\u901f\u306b\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3057\u3066\u3044\u304d\u307e\u3059\u3002Peter Graf\u3068\u305d\u306e\u30c1\u30fc\u30e0\u304cAI\u3092\u30d9\u30fc\u30b9\u3068\u3057\u305f\u30af\u30e9\u30a6\u30c9\u4e0a\u306e\u5171\u6709\u30b5\u30fc\u30d3\u30b9\u304c\u69cb\u7bc9\u3057\u305f\u3053\u3068\u3067\u3001\u4eca\u56de\u306e\u65b0\u4f53\u5236\u304c\u5b9f\u73fe\u3067\u304d\u307e\u3057\u305f\u3002\u4eca\u5f8c\u306e\u6210\u9577\u3068\u30cf\u30a4\u30d1\u30fc\u30fb\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u5316\u306e\u30d3\u30b8\u30e7\u30f3\u3092\u9042\u884c\u3059\u3079\u304f\u3001Peter\u306e\u6700\u9ad8\u6226\u7565\u8cac\u4efb\u8005\u3068\u3057\u3066\u306e\u4ed5\u4e8b\u306b\u671f\u5f85\u3057\u3066\u304a\u308a\u3001Olivier\u3068Barry\u306e\u8ca2\u732e\u3082\u5fc3\u5f85\u3061\u306b\u3057\u3066\u3044\u307e\u3059\u3002\u300d\u3068\u30b8\u30a7\u30cd\u30b7\u30b9\u306eCEO\u306eTony Bates\u306f\u8a71\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p><strong>\u30b8\u30a7\u30cd\u30b7\u30b9\u3092\u65b0\u305f\u306a\u9ad8\u307f\u3078<\/strong><\/p>\n<p>Genesys Cloud\u306e\u30bc\u30cd\u30e9\u30eb\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3068\u3057\u3066\u3001Jouve\u306f\u30b8\u30a7\u30cd\u30b7\u30b9\u306eSaaS\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306eGenesys Cloud\u306e\u30a8\u30b0\u30bc\u30af\u30c6\u30a3\u30d6\u30fb\u30d0\u30a4\u30b9\u30fb\u30d7\u30ec\u30b8\u30c7\u30f3\u30c8\u304b\u3089\u8cac\u4efb\u7bc4\u56f2\u304c\u5e83\u304c\u308a\u307e\u3059\u3002Genesys Cloud\u306e\u904b\u55b6\u3001\u5546\u54c1\u3068\u55b6\u696d\u6226\u7565\u306b\u52a0\u3048\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306eWEM\u4e8b\u696d\u3092\u7387\u3044\u308b\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u30022\u5e74\u524d\u306b\u30b8\u30a7\u30cd\u30b7\u30b9\u306b\u5165\u793e\u3057\u3066\u4ee5\u6765\u3001Jouve\u6c0f\u306f<a href=\"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/1902_2018result\">Genesys Cloud\u304c\uff13\u6841\u306e\u6210\u9577\u7387<\/a>\u3092\u8a18\u9332\u3057\u7d9a\u3051\u308b\u3053\u3068\u306b\u5927\u304d\u304f\u8ca2\u732e\u3057\u3066\u304d\u307e\u3057\u305f\u300230\u5e74\u4ee5\u4e0a\u306e\u30ad\u30e3\u30ea\u30a2\u306b\u6e21\u3063\u3066\u3001Jouve\u306f\u3053\u308c\u307e\u3067IBM Watson IoT\u2122\ufe0f\u306e\u88fd\u54c1\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u306e\u30d0\u30a4\u30b9\u30d7\u30ec\u30b8\u30c7\u30f3\u30c8\u306a\u3069\u3001IBM\u00ae\ufe0e\u3067\u591a\u304f\u306e\u30b7\u30cb\u30a2\u30a8\u30b0\u30bc\u30af\u30c6\u30a3\u30d6\u306e\u5f79\u5272\u3092\u679c\u305f\u3057\u3066\u304d\u307e\u3057\u305f\u3002<\/p>\n<p>O\u2019Sullivan\u306f\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u30aa\u30da\u30ec\u30fc\u30c6\u30a3\u30f3\u30b0\u30fb\u30b3\u30df\u30c3\u30c6\u30a3\u30fc\u304b\u3089\u3001\u30a8\u30b0\u30bc\u30af\u30c6\u30a3\u30d6\u30fb\u30d0\u30a4\u30b9\u30d7\u30ec\u30b8\u30c7\u30f3\u30c8\u517cGenesys Core\u306e\u30bc\u30cd\u30e9\u30eb\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3068\u3057\u3066\u79fb\u7c4d\u3057\u307e\u3059\u3002O\u2019Sullivan\u306f\u696d\u754c\u3067\u306eAI\u3068\u30e6\u30cb\u30d5\u30a1\u30a4\u30c9\u30fb\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u77e5\u898b\u3092\u6d3b\u304b\u3057\u3001Genesys Core\u3092\u6b21\u306e\u30ec\u30d9\u30eb\u306b\u5f15\u304d\u4e0a\u3052\u3066\u3044\u304d\u307e\u3059\u3002O\u2019Sullivan\u306f2018\u5e74\u306b\u30b8\u30a7\u30cd\u30b7\u30b9\u306b\u8cb7\u53ce\u3055\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30fb\u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\u30fb\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u306eAltocloud\u3092\u8a2d\u7acb\u3057\u3001CEO\u3068\u3057\u3066\u52d9\u3081\u3066\u304d\u307e\u3057\u305f\u3002\u305d\u308c\u4ee5\u524d\u306f\u3001O\u2019Sullivan\u306fCisco 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