{"id":152678,"date":"2019-06-12T18:10:15","date_gmt":"2019-06-13T01:10:15","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=announcements&p=152678"},"modified":"2021-03-02T23:08:08","modified_gmt":"2021-03-03T07:08:08","slug":"%e3%82%b8%e3%82%a7%e3%83%8d%e3%82%b7%e3%82%b9%e3%80%81cx%e3%82%ab%e3%83%b3%e3%83%95%e3%82%a1%e3%83%ac%e3%83%b3%e3%82%b9xperience19%e3%81%ab%e3%81%8a%e3%81%84%e3%81%a6%e3%80%81%e3%82%ab%e3%82%b9","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/%e3%82%b8%e3%82%a7%e3%83%8d%e3%82%b7%e3%82%b9%e3%80%81cx%e3%82%ab%e3%83%b3%e3%83%95%e3%82%a1%e3%83%ac%e3%83%b3%e3%82%b9xperience19%e3%81%ab%e3%81%8a%e3%81%84%e3%81%a6%e3%80%81%e3%82%ab%e3%82%b9","title":{"rendered":"\u30b8\u30a7\u30cd\u30b7\u30b9\u3001CX\u30ab\u30f3\u30d5\u30a1\u30ec\u30f3\u30b9\u201dXperience 19\u201d\u306b\u304a\u3044\u3066\u3001 \u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u65b0\u5883\u5730\u3092\u5207\u308a\u62d3\u304f9\u793e\u306e\u53d7\u8cde\u4f01\u696d\u3092\u8868\u5f70"},"content":{"rendered":"

[vc_section][vc_row][vc_column][vc_column_text]<\/p>\n

\u30b8\u30a7\u30cd\u30b7\u30b9\u3001<\/strong>CX<\/strong>\u30ab\u30f3\u30d5\u30a1\u30ec\u30f3\u30b9<\/strong>\u201dXperience 19\u201d<\/strong>\u306b\u304a\u3044\u3066\u3001<\/strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u65b0\u5883\u5730\u3092\u5207\u308a\u62d3\u304f<\/strong>9<\/strong>\u793e\u306e\u53d7\u8cde\u4f01\u696d\u3092\u8868\u5f70<\/strong><\/p>\n

\u7c73\u30b3\u30ed\u30e9\u30c9\u5dde\u30fb\u30c7\u30f3\u30d0\u30fc\u3067\u958b\u50ac\u3055\u308c\u3066\u3044\u308b\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u5e74\u6b21\u30a4\u30d9\u30f3\u30c8\u3067\u3042\u308b<\/em>Xperience 19<\/em>\u3067<\/em>\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u30fb\u30a2\u30ef\u30fc\u30c9\u306e\u53d7\u8cde\u4f01\u696d\u3092\u767a\u8868<\/em><\/p>\n

[\/vc_column_text]<\/span>[vc_column_text]<\/p>\n

\u30c7\u30f3\u30d0\u30fc <\/strong>\u2014 2019<\/strong>\u5e746\u670810\u65e5 <\/strong>\u2014 \u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u304a\u3088\u3073\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/a>\u306e\u30de\u30fc\u30b1\u30c3\u30c8\u30ea\u30fc\u30c0\u30fc\u3067\u3042\u308b\u30b8\u30a7\u30cd\u30b7\u30b9\uff08https:\/\/www.genesys.com\/ja-jp<\/a>\uff09\u306f\u7b2c14\u56de\u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u30fb\u30a2\u30ef\u30fc\u30c9\u306e\u53d7\u8cde\u4f01\u696d\u3092\u767a\u8868\u3057\u305f\u3053\u3068\u3092\u304a\u77e5\u3089\u305b\u3044\u305f\u3057\u307e\u3059\u3002\u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u3084\u30b9\u30a4\u30b9\u30b3\u30e0\u3001\u30b3\u30ab\u30fb\u30b3\u30fc\u30e9 \u30d3\u30b8\u30cd\u30b9\u30b5\u30fc\u30d3\u30b9 \u30ce\u30fc\u30b9\u30a2\u30e1\u30ea\u30ab\u3001\u30ef\u30fc\u30eb\u30d7\u30fc\u30eb\u30fb\u30b3\u30fc\u30dd\u30ec\u30fc\u30b7\u30e7\u30f3\u306a\u3069\u3092\u542b\u3080\u53d7\u8cde\u4f01\u696d\u306f\u30016\u670810\u65e5\u304b\u308913\u65e5\u307e\u3067\u7c73\u56fd\u30b3\u30ed\u30e9\u30c9\u5dde\u30c7\u30f3\u30d0\u30fc\u3067\u958b\u50ac\u3055\u308c\u3066\u3044\u308b\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u5e74\u6b21\u30a4\u30d9\u30f3\u30c8\u3067\u3042\u308bXperience 19<\/a>\u306e\u521d\u65e5\u306b\u767a\u8868\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n

\u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u30fb\u30a2\u30ef\u30fc\u30c9<\/a>\u306f\u3001\u5353\u8d8a\u3057\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3084\u30d3\u30b8\u30cd\u30b9\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306e\u5411\u4e0a\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306b\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3084\u5909\u9769\u3092\u3082\u305f\u3089\u3057\u305f9\u793e\u306e\u30ea\u30fc\u30c0\u30fc\u3092\u8868\u5f70\u3057\u3066\u3044\u307e\u3059\u3002\u6700\u7d42\u9078\u8003\u306b\u6b8b\u3063\u305f\u30d5\u30a1\u30a4\u30ca\u30ea\u30b9\u30c8\u306f\u3001IDC\u3084McGee-Smith Analytics\u3001Ovum\u306a\u3069\u306e\u696d\u754c\u30a2\u30ca\u30ea\u30b9\u30c8\u3084Bradesco\u3084Harambee\u3001QuinStreet\u306a\u3069\u306e\u904e\u53bb\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u30a2\u30ef\u30fc\u30c9\u306e\u53d7\u8cde\u8005<\/a>\u3092\u542b\u3080\u5be9\u67fb\u54e1\u30d1\u30cd\u30eb\u306b\u3088\u3063\u3066\u8a55\u4fa1\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n

2019\u5e74\u306e\u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u30fb\u30a2\u30ef\u30fc\u30c9\u306e\u53d7\u8cde\u8005\u306f\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n

    \n
  1. Homecare Medical \u2013 CX<\/strong>\u30b2\u30fc\u30e0\u30c1\u30a7\u30f3\u30b8\u30e3\u30fc\uff08CX\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306b\u3088\u308b\u5dee\u5225\u5316\u3092\u56f3\u3063\u305f\u6700\u512a\u79c0\u306a\u6210\u529f\u4e8b\u4f8b\uff09 <\/strong>– Homecare Medical\u306f\u9060\u9694\u533b\u7642\u306e\u30c7\u30b8\u30bf\u30eb\u30b5\u30dd\u30fc\u30c8\u30c1\u30e3\u30cd\u30eb\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u306b\u3088\u3063\u3066\u3001\u901a\u8a71\u3084\u30a6\u30a7\u30d6\u30c1\u30e3\u30c3\u30c8\u3001\u30e1\u30fc\u30eb\u3001SMS\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u306b\u304a\u3051\u308b\u5e74\u9593\u63a5\u70b9\u6570\u304c92%\u5897\u52a0\u3002<\/li>\n
  2. \u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8 – CX\u30b0\u30ed\u30fc\u30d6\u30fb\u30c8\u30ed\u30c3\u30bf\u30fc\uff08CX\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u4e16\u754c\u7684\u306a\u5c0e\u5165\uff09 <\/strong>– \u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u306f\u5f93\u6765\u306e\u8907\u96d1\u306a\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u30b7\u30b9\u30c6\u30e0\u3092\u30af\u30e9\u30a6\u30c9\u306b\u79fb\u884c\u3055\u305b\u300160\u5730\u57df\u4ee5\u4e0a\u306737\u30f6\u56fd\u8a9e\u5bfe\u5fdc\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u4f53\u5236\u3092\u6574\u5099\u3002<\/li>\n
  3. \u30b9\u30a4\u30b9\u30b3\u30e0 \u2013 CX\u30a4\u30ce\u30d9\u30fc\u30bf\u30fc\uff08\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306e\u6700\u512a\u79c0\u306a\u6210\u529f\u4e8b\u4f8b\uff09 <\/strong>– Apple Business Chat\u3092\u521d\u671f\u306b\u5c0e\u5165\u3057\u305f\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u304a\u5ba2\u69d8\u306e\u4e00\u793e\u3068\u3057\u3066\u3001\u30b9\u30a4\u30b9\u30b3\u30e0\u306f\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u5bfe\u5fdc\u3092\u59cb\u3081\u3001IVR\u307e\u305f\u306f\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u30b7\u30d5\u30c8\u3055\u305b\u3066\u304d\u307e\u3057\u305f\u3002\u30e1\u30c3\u30bb\u30fc\u30b8\u306b\u3088\u308b\u554f\u3044\u5408\u308f\u305b\u306f\u534a\u5e74\u4ee5\u5185\u306b3\u500d\u306b\u5897\u52a0\u3057\u3001\u7d50\u679c\u3068\u3057\u3066\u52b9\u7387\u304c10%\u4ee5\u4e0a\u5897\u52a0\u3002<\/li>\n
  4. Lowell Norway \u2013 CX<\/strong>\u30e0\u30fc\u30d0\u30fc\uff08\u512a\u79c0\u306a\u5c0e\u5165\u4e8b\u4f8b\uff1a\u4fa1\u5024\u5275\u51fa \u2013 \u5c0f\u3001100\u5e2d\u672a\u6e80\uff09 <\/strong>– Lowell Norway\u306f\u81ea\u793e\u306e\u5f93\u6765\u306a\u30b7\u30b9\u30c6\u30e0\u3092\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306b\u7d71\u4e00\u3059\u308b\u3053\u3068\u306b\u3088\u3063\u3066\u3001\u5fdc\u7b54\u7387\u309294%\u306b\u5897\u52a0\u3057\u3001\u5e73\u5747\u51e6\u7406\u6642\u9593\u309225%\u77ed\u7e2e\u3057\u3001\u4e00\u6b21\u89e3\u6c7a\u7387\u309290%\u7a81\u7834\u3057\u3001\u5e73\u5747\u5f85\u3061\u6642\u9593\u308214\u79d2\u6e1b\u5c11\u3057\u307e\u3057\u305f\u3002<\/li>\n
  5. 3 Denmark \u2013 CX <\/strong>\u30e0\u30fc\u30d0\u30fc\uff08\u512a\u79c0\u306a\u5c0e\u5165\u4e8b\u4f8b\uff1a\u4fa1\u5024\u5275\u51fa \u2013 \u4e2d\u3001101\u301c500\u5e2d\u672a\u6e80\uff09 <\/strong>– \u30c7\u30f3\u30de\u30fc\u30af\u306e\u5927\u624b\u901a\u4fe1\u4e8b\u696d\u8005\u3067\u3042\u308b\u300c3\u300d\u306f\u30af\u30e9\u30a6\u30c9\u578b\u306e\u30b3\u30f3\u30bf\u30af\u30bb\u30f3\u30bf\u30fc\u306b\u79fb\u884c\u3057\u3001\u5e73\u5747\u5f85\u3061\u6642\u9593\u304c23\u79d2\u6e1b\u5c11\u3057\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u52b9\u7387\u306f10%\u5897\u52a0\u3002<\/li>\n
  6. \u30b3\u30ab\u30fb\u30b3\u30fc\u30e9 \u30d3\u30b8\u30cd\u30b9\u30b5\u30fc\u30d3\u30b9 \u30ce\u30fc\u30b9\u30a2\u30e1\u30ea\u30ab – CX \u30e0\u30fc\u30d0\u30fc\uff08\u512a\u79c0\u306a\u5c0e\u5165\u4e8b\u4f8b\uff1a\u4fa1\u5024\u5275\u51fa \u2013 \u5927\u3001500\u5e2d\u4ee5\u4e0a\uff09 <\/strong>– \u30b3\u30ab\u30fb\u30b3\u30fc\u30e9 \u30d3\u30b8\u30cd\u30b9\u30b5\u30fc\u30d3\u30b9 \u30ce\u30fc\u30b9\u30a2\u30e1\u30ea\u30ab\u306fTCO\uff08\u7dcf\u4fdd\u6709\u30b3\u30b9\u30c8\uff09\u306e\u534a\u6e1b\u3092\u679c\u305f\u3057\u3001\u521d\u65e5\u306b99%\u306e\u30b7\u30b9\u30c6\u30e0\u7a3c\u50cd\u7387\u3067\u901a\u8a71\u306e75%\u304c\u521d\u56de\u306e\u5165\u96fb\u3067\u6700\u9069\u306a\u30c1\u30fc\u30e0\u306b\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3055\u308c\u305f\u5b9f\u7e3e\u3092\u8a18\u9332\u3002<\/li>\n
  7. Affin Bank Berhad \u2013 CX <\/strong>\u30bb\u30fc\u30eb\u30b9 \u30a2\u30f3\u30c9 \u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0 \u30d1\u30d5\u30a9\u30fc\u30de\u30fc(\u512a\u79c0\u306a\u30bb\u30fc\u30eb\u30b9\u3068\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u5c55\u958b) <\/strong>\u2013 Affin Bank Berhad\u306f\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u306b\u3088\u3063\u3066\u8907\u6570\u306e\u30b7\u30b9\u30c6\u30e0\u3092\u4e00\u3064\u306e\u30b7\u30b9\u30c6\u30e0\u306b\u7d71\u5408\u3002\u901a\u8ca9\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u309260%\u5897\u52a0\u3057\u3001\u653e\u68c4\u547c\u7387\u309284%\u6e1b\u5c11\u3055\u305b\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u52b9\u7387\u304c50%\u5897\u52a0\u3057\u305f\u7d50\u679c\u3001\u5c0e\u5165\u304b\u30895\u30f6\u6708\u4ee5\u5185\u306b100\u4e07\u30c9\u30eb\u306e\u58f2\u4e0a\u3052\u3092\u8a18\u9332\u3057\u307e\u3057\u305f\u3002<\/li>\n
  8. Tokio Marine Management Australasia \u2013 CX <\/strong>\u30c1\u30fc\u30e0\u30d7\u30ec\u30a4\u30e4\u30fc\uff08\u30c1\u30fc\u30e0\u52b9\u7387\uff09 – <\/strong>\u4fdd\u967a\u696d\u754c\u306e\u30b0\u30ed\u30fc\u30d0\u30eb\u30ea\u30fc\u30c0\u30fc\u306f\u81ea\u793e\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u30af\u30e9\u30a6\u30c9\u306b\u79fb\u884c\u3055\u305b\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3092\u53d6\u308a\u5165\u308c\u305f\u7d50\u679c\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u9075\u5b88\u7387\u309230%\u5411\u4e0a\u3002<\/li>\n
  9. \u30ef\u30fc\u30eb\u30d7\u30fc\u30eb\u30fb\u30b3\u30fc\u30dd\u30ec\u30fc\u30b7\u30e7\u30f3 \u2013 CX \u30f4\u30a3\u30b8\u30e7\u30ca\u30ea\u30fc (\u4ed6\u793e\u304b\u3089\u30b8\u30a7\u30cd\u30b7\u30b9\u306b\u5207\u308a\u66ff\u3048\u305f\u6700\u512a\u79c0\u306a\u6210\u529f\u4e8b\u4f8b) <\/strong>\u2013 \u5bb6\u96fb\u30e1\u30fc\u30ab\u30fc\u306e\u30b0\u30ed\u30fc\u30d0\u30eb\u30ea\u30fc\u30c0\u30fc\u3067\u3042\u308b\u30ef\u30fc\u30eb\u30d7\u30fc\u30eb\u306f\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u30af\u30e9\u30a6\u30c9\u578b\u306e\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u63a1\u7528\u3057\u3001\u5f93\u6765\u306e\u8907\u6570\u306e\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u4e00\u3064\u306e\u30b7\u30b9\u30c6\u30e0\u306b\u7d71\u4e00\u3057\u307e\u3057\u305f\u3002\u5c0e\u5165\u4ee5\u964d\u3001\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u6700\u9069\u5316\u3059\u308b\u3053\u3068\u3067\u901a\u8a71\u8ee2\u9001\u3092\u534a\u6e1b\u3055\u305b\u3001\u5e73\u5747\u5fdc\u7b54\u901f\u5ea6\u309290%\u5897\u52a0\u3055\u305b\u308b\u306a\u3069\u3001\u5168\u4f53\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u52b9\u7387\u3092\u5411\u4e0a\u3002<\/li>\n<\/ol>\n

    \u300c\u512a\u79c0\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306e\u5b9f\u73fe\u3068\u5353\u8d8a\u3057\u305f\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u63d0\u4f9b\u3092\u8ffd\u3044\u6c42\u3081\u308b\u4f01\u696d\u3092\u8868\u5f70\u3059\u308b\u306e\u304c\u6bce\u5e74\u306e\u30cf\u30a4\u30e9\u30a4\u30c8\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u4f01\u696d\u306f\u3088\u308a\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u30ab\u30b9\u30bf\u30de\u30fc\u3068\u63a5\u3057\u3001\u793e\u54e1\u306e\u52b9\u7387\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u3092\u76ee\u7684\u306b\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u6d3b\u7528\u3057\u3001\u58f2\u4e0a\u3084\u30bb\u30fc\u30eb\u30b9\u3001\u9867\u5ba2\u6e80\u8db3\u306a\u3069\u306e\u76ee\u6a19\u3092\u9054\u6210\u3057\u3066\u3044\u304f\u3053\u3068\u306b\u5e38\u306b\u53d6\u308a\u7d44\u3093\u3067\u3044\u307e\u3059\u3002\u30b8\u30a7\u30cd\u30b7\u30b9\u3092\u4ee3\u8868\u3057\u3066\u3001\u30d5\u30a1\u30a4\u30ca\u30ea\u30b9\u30c8\u53ca\u3073\u53d7\u8cde\u4f01\u696d\u306e\u7686\u69d8\u306b\u795d\u8f9e\u3092\u8ff0\u3079\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u3002\u300d\u3068\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u793e\u3001CMO\u306eMerijn te Booij\u306f\u8a71\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

    Xperience 19\u306f\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u65b0\u5883\u5730\u3068\u672a\u6765\u3092\u5207\u308a\u62d3\u304f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3001\u30e6\u30fc\u30b6\u30fc\u4f01\u696d\u3001\u30d1\u30fc\u30c8\u30ca\u30fc\u3001\u305d\u3057\u3066\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u304c\u4e00\u4f53\u3068\u306a\u3063\u305f\u696d\u754c\u5c48\u6307\u306e\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u304c\u96c6\u7d50\u3059\u308b\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u5e74\u6b21\u30ab\u30f3\u30d5\u30a1\u30ec\u30f3\u30b9\u3067\u3059\u3002<\/p>\n

    \u30b8\u30a7\u30cd\u30b7\u30b9\u306b\u3064\u3044\u3066
    \n<\/strong>\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u6bce\u5e74250\u5104\u4ef6\u4ee5\u4e0a\u306e\u4e16\u754c\u6700\u9ad8\u30af\u30e9\u30b9\u306e\u9867\u5ba2\u4f53\u9a13\u3092\u652f\u3048\u3066\u3044\u307e\u3059\u3002\u793e\u54e1\u3084\u9867\u5ba2\u306e\u4f1a\u8a71\u3092\u3044\u3064\u3067\u3082\u3042\u3089\u3086\u308b\u30c1\u30e3\u30cd\u30eb\u3067\u7e4b\u3050\u3053\u3068\u304b\u3089\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u6210\u529f\u304c\u751f\u307e\u308c\u307e\u3059\u3002 100\u30ab\u56fd11,000\u793e\u4ee5\u4e0a\u304c\u4fe1\u983c\u3059\u308b\u696d\u754c\u30c8\u30c3\u30d7\u306eCX\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u3088\u308a\u3001\u5927\u304d\u306a\u30d3\u30b8\u30cd\u30b9\u6210\u679c\u3068\u6c38\u7d9a\u7684\u306a\u95a2\u4fc2\u3092\u69cb\u7bc9\u3057\u3066\u3044\u307e\u3059\u3002\u6700\u9ad8\u306e\u6280\u8853\u3068\u4eba\u9593\u306e\u5275\u610f\u3092\u7d50\u96c6\u3059\u308b\u3053\u3068\u3067\u3001\u81ea\u7136\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u53cd\u6620\u3057\u3001\u304a\u5ba2\u69d8\u306e\u8003\u3048\u65b9\u306b\u6cbf\u3063\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u69cb\u7bc9\u3057\u307e\u3059\u3002 \u696d\u754c\u3092\u30ea\u30fc\u30c9\u3059\u308b\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u3059\u3079\u3066\u306e\u30c1\u30e3\u30cd\u30eb\u3001\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u3001\u30af\u30e9\u30a6\u30c9\u3067\u5909\u308f\u3089\u306a\u3044\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u767a\u63ee\u3057\u3001\u771f\u306e\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3092\u4fc3\u9032\u3057\u307e\u3059\u3002\u67d4\u8edf\u6027\u306b\u512a\u308c\u3001\u76f4\u611f\u7684\u3001\u305d\u3057\u3066\u5229\u7528\u8005\u306e\u80fd\u529b\u3092\u4f59\u3059\u3068\u3053\u308d\u7121\u304f\u767a\u63ee\u3067\u304d\u308b\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u5b9f\u73fe\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u8a73\u3057\u304f\u306f\u3001    www.genesys.com\/ja-jp<\/a>\u3001 Twitter<\/a>\u3001Facebook<\/a>\u3001YouTube<\/a>\u3001LinkedIn<\/a>\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30d6\u30ed\u30b0<\/a> \u3092\u3054\u89a7\u4e0b\u3055\u3044\u3002<\/p>\n

    \uff1c\u672c\u30ea\u30ea\u30fc\u30b9\u306b\u95a2\u3059\u308b\u5831\u9053\u95a2\u4fc2\u304b\u3089\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u4e0b\u8a18\u306b\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\uff1e
    \n\u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u682a\u5f0f\u4f1a\u793e\u3000\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u672c\u90e8
    \n\u6589\u85e4 \u54f2\u4e5f
    \nTel: 03-5989-1430
    \nEmail:     tetsuya.saito@genesys.com<\/a><\/p>\n

    \u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u5e83\u5831\u4e8b\u52d9\u5c40\uff08Vertigo\u5185\uff09
    \n\u30b6\u30d0\u30f4\u30a1\u30fb\u30a2\u30ec\u30af\u30b5\u30f3\u30c9\u30eb
    \nTel: 080-4178-2393
    \nEmail:     alex@vertigo.jp<\/a><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

    [vc_section][vc_row][vc_column][vc_column_text] \u30b8\u30a7\u30cd\u30b7\u30b9\u3001CX\u30ab\u30f3\u30d5\u30a1\u30ec\u30f3\u30b9\u201dXperience 19\u201d\u306b\u304a\u3044\u3066\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u65b0\u5883\u5730\u3092\u5207\u308a\u62d3\u304f9\u793e\u306e\u53d7\u8cde\u4f01 […]<\/p>\n","protected":false},"author":344,"featured_media":0,"template":"","class_list":["post-152678","announcements","type-announcements","status-publish","hentry"],"acf":{"news_date":"06\/11\/2019","utm_pass":false,"meta_description":"\u30b8\u30a7\u30cd\u30b7\u30b9\u306f2019\u5e74\uff16\u670810\u65e5\u304b\u308913\u65e5\u307e\u3067\u7c73\u56fd\u30c7\u30f3\u30d0\u30fc\u306b\u304a\u3044\u3066\u958b\u50ac\u3057\u3066\u3044\u308bCX\u30ab\u30f3\u30d5\u30a1\u30ec\u30f3\u30b9\u201dXperience19\u201d\u306b\u304a\u3044\u3066\u3001\u5353\u8d8a\u3057\u305fCX\u306e\u53d6\u308a\u7d44\u307f\u3092\u884c\u3063\u3066\u3044\u308b\u4f01\u696d\u3092\u8868\u5f70\u3059\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u30a2\u30ef\u30fc\u30c9\u306e\u53d7\u8cde\u4f01\u696d9\u793e\u3092\u767a\u8868\u3044\u305f\u3057\u307e\u3057\u305f\u3002","asset_expiration":"","disable_chat":false,"meta_title":"","no_index":false,"no_follow":false,"meta_twitter_image":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_image":false,"meta_facebook_title":"","meta_facebook_description":""},"news_date":"2019-06-11","_links":{"self":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/152678","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements"}],"about":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/types\/announcements"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/users\/344"}],"version-history":[{"count":3,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/152678\/revisions"}],"predecessor-version":[{"id":366763,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/announcements\/152678\/revisions\/366763"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/media?parent=152678"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}