{"id":607462,"date":"2025-12-08T07:50:56","date_gmt":"2025-12-08T15:50:56","guid":{"rendered":"https:\/\/www.genesys.com\/resources\/idc-marketscape-worldwide-conversational-ai-platforms-for-front-office-use-cases-vendor-assessment"},"modified":"2025-12-09T10:43:34","modified_gmt":"2025-12-09T18:43:34","slug":"idc-marketscape-worldwide-conversational-ai-platforms-for-front-office-use-cases-vendor-assessment","status":"publish","type":"resources","link":"https:\/\/www.genesys.com\/it-it\/resources\/idc-marketscape-worldwide-conversational-ai-platforms-for-front-office-use-cases-vendor-assessment","title":{"rendered":"IDC MarketScape: Worldwide Conversational AI Platforms  for Front-Office Use Cases Vendor Assessment"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":596,"featured_media":607222,"template":"","tax_priority":[],"tax_contenttheme":[14944],"tax_bundle":[18595,15277],"tax_contenttheme2":[16183],"tax_capability_sitewide":[16213],"tax_products_programs":[16474],"tax_buying_job":[18547,18604,16726],"tax_buyer_persona":[16890,16920],"tax_sector":[],"tax_segment":[],"class_list":["post-607462","resources","type-resources","status-publish","has-post-thumbnail","hentry","tax_contenttheme-level-up-your-technology-it-it","tax_bundle-genesys-ai-it-it-2","tax_bundle-genesys-ai-it-it","tax_contenttheme2-level-up-your-technology-it-it","tax_capability_sitewide-ai-and-automation-it-it","tax_products_programs-genesys-ai-it-it","tax_buying_job-job-4-supplier-selection-it-it","tax_buying_job-job-4-supplier-selection-it-it-2","tax_buying_job-job-5-validation-it-it","tax_buyer_persona-business-it-it","tax_buyer_persona-technical-it-it","tax_content_type-report-it-it"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/it-it\/wp-json\/wp\/v2\/resources\/607462","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/it-it\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/www.genesys.com\/it-it\/wp-json\/wp\/v2\/types\/resources"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/it-it\/wp-json\/wp\/v2\/users\/596"}],"version-history":[{"count":4,"href":"https:\/\/www.genesys.com\/it-it\/wp-json\/wp\/v2\/resources\/607462\/revisions"}],"predecessor-version":[{"id":607480,"href":"https:\/\/www.genesys.com\/it-it\/wp-json\/wp\/v2\/resources\/607462\/revisions\/607480"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/it-it\/wp-json\/wp\/v2\/media\/607222"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/it-it\/wp-json\/wp\/v2\/media?parent=607462"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/it-it\/wp-json\/wp\/v2\/tax_priority?post=607462"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/it-it\/wp-json\/wp\/v2\/tax_contenttheme?post=607462"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/it-it\/wp-json\/wp\/v2\/tax_bundle?post=607462"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/it-it\/wp-json\/wp\/v2\/tax_contenttheme2?post=607462"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/it-it\/wp-json\/wp\/v2\/tax_capability_sitewide?post=607462"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/it-it\/wp-json\/wp\/v2\/tax_products_programs?post=607462"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/it-it\/wp-json\/wp\/v2\/tax_buying_job?post=607462"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/it-it\/wp-json\/wp\/v2\/tax_buyer_persona?post=607462"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/it-it\/wp-json\/wp\/v2\/tax_sector?post=607462"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/it-it\/wp-json\/wp\/v2\/tax_segment?post=607462"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}