{"id":171558,"date":"2019-09-23T07:12:58","date_gmt":"2019-09-23T14:12:58","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=resources&#038;p=171558"},"modified":"2020-07-15T15:00:03","modified_gmt":"2020-07-15T22:00:03","slug":"how-financial-services-use-artificial-intelligence-for-customer-experience","status":"publish","type":"resources","link":"https:\/\/www.genesys.com\/it-it\/resources\/how-financial-services-use-artificial-intelligence-for-customer-experience","title":{"rendered":"Come gli Istituti Finanziari Stanno Usando l\u2019Intelligenza Artificiale per Cambiare il Volto della Customer Experience"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<p class=\"text-orange\">White Paper<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h1>Come gli Istituti Finanziari Stanno Usando l\u2019Intelligenza Artificiale per Cambiare il Volto della Customer Experience<\/h1>\n<p>[\/vc_column_text]<span class=\"g_separator genesys-light-gray\" style=\"height:2px\"><\/span>[vc_row_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text]In futuro ci si aspetta che l\u2019intelligenza artificiale (AI) contribuir\u00e0 per 7 trilioni di dollari all\u2019economia globale.\u00a0Negli ultimi anni il miglioramento della Customer Experience attraverso iniziative digitali si \u00e8 di fatto affermata come una missione chiave per molte organizzazioni, ed \u00e8 ancora pi\u00f9 critica nel settore bancario e degli istituti finanziari.<\/p>\n<p>Nell\u2019area Asia Pacifico l\u2019adozione delle tecnologie di intelligenza artificiale da parte di banche e istituti finanziari \u00e8 partita a passo spedito, in particolare per le applicazioni, come i chatbot, che hanno un contatto diretto con il cliente.<\/p>\n<p>Leggi questo articolo per saperne di pi\u00f9 su:<\/p>\n<ul>\n<li>Una vista sull\u2019attuale stato dell\u2019AI nel mondo BFSI<\/li>\n<li>I benefici chiave dell\u2019implementazione della AI nella tua organizzazione<\/li>\n<li>Dove puoi inserire le tecnologie di AI<\/li>\n<li>Gli ostacoli e le sfide pi\u00f9 comuni affrontate e come riuscire a vincerle<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_ gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"page\" data-ppcount=\"5\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init yesknown yesprefill yespp strict-check\"  ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Salve<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">Non sei 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width=&#8221;2\/3&#8243;][vc_column_text]In futuro ci si aspetta che l\u2019intelligenza artificiale (AI) contribuir\u00e0 per 7 trilioni di dollari all\u2019economia globale.\u00a0Negli ultimi anni il miglioramento della Customer Experience attraverso iniziative digitali si \u00e8 di fatto affermata come una missione chiave per molte organizzazioni, ed \u00e8 ancora pi\u00f9 critica nel settore bancario e degli 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