{"id":109312,"date":"2018-11-08T09:16:41","date_gmt":"2018-11-08T17:16:41","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=109312"},"modified":"2025-05-06T14:37:34","modified_gmt":"2025-05-06T21:37:34","slug":"events","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/it-it\/events","title":{"rendered":"Eventi"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1708015430652{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column el_class=&#8221;xpr-2024-banner-lock&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1 style=\"text-align: center;\">Eventi Genesys<\/h1>\n<h2 class=\"h5\" style=\"text-align: center;\">Iscriviti oggi a uno dei nostri eventi virtuali o in presenza.<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column]<div class=\"row grid-events grid-col-3 grid-with-filter grid-events-local has-pinned\" data-display-load=\"12\"><div class=\"col-12 col-md-3 text-end grid-filter-sticky-start\"><button class=\"badge bgc-lgray border-0 collapsed d-md-none font-weight-regular mb-1 p-1 rounded-1 text-16\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#mobileFilter\" aria-expanded=\"false\" aria-controls=\"mobileFilter\"><i class=\"fa-kit fa-filter\"><\/i> Filter<\/button> <div id=\"mobileFilter\" class=\"grid-filter-container collapse d-md-block text-start\"><div class=\"grid-filter\"><div class=\"filter-container\"><div class=\"grid-custom-filters\">\n        <div class=\"form-floating mb-1\">\n            <input type=\"text\" class=\"text-16 form-control grid-filter-input grid-search\" id=\"filter_search\" data-label=\"Search\" placeholder=\"Search\"\/>\n            <label for=\"filter_search\">Search<\/label>\n        <\/div><div class=\"accordion\" id=\"event-filter\"><div id=\"typeFilter\" class=\"accordion-item check-group\"><div class=\"accordion-header\" id=\"typeFilterHeading\"><button class=\"accordion-button rounded shadow-none\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#target-typeFilter\" aria-expanded=\"true\" aria-controls=\"target-typeFilter\">Type<\/button><\/div><div id=\"target-typeFilter\" class=\"accordion-collapse collapse show\"><div class=\"accordion-body\"><div class=\"checkbox-group\"><strong class=\"d-block\">Hosted by Genesys<\/strong><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"physical\" id=\"filter_type_physical\"><label class=\"form-check-label\" for=\"filter_type_physical\">Physical event<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"podcast\" id=\"filter_type_podcast\"><label class=\"form-check-label\" for=\"filter_type_podcast\">Podcast<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"virtual\" id=\"filter_type_virtual\"><label class=\"form-check-label\" for=\"filter_type_virtual\">Virtual event<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"webinar\" id=\"filter_type_webinar\"><label class=\"form-check-label\" for=\"filter_type_webinar\">Webinar<\/label><\/div><\/div><div class=\"checkbox-group\"><strong class=\"d-block\">Hosted by others<\/strong><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"industry\" id=\"filter_type_industry\"><label class=\"form-check-label\" for=\"filter_type_industry\">Industry<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"partner\" id=\"filter_type_partner\"><label class=\"form-check-label\" for=\"filter_type_partner\">Partner<\/label><\/div><\/div><\/div><\/div><\/div><div id=\"topicFilter\" class=\"accordion-item check-group\"><div class=\"accordion-header\" id=\"topicFilterHeading\"><button class=\"accordion-button rounded shadow-none collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#target-topicFilter\" aria-expanded=\"false\" aria-controls=\"target-topicFilter\">Topic<\/button><\/div><div id=\"target-topicFilter\" class=\"accordion-collapse collapse\"><div class=\"accordion-body\"><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"ai and automation\" id=\"filter_topic_AI_and_automation\"><label class=\"form-check-label\" for=\"filter_topic_AI_and_automation\">AI and automation<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"analytics and reporting\" id=\"filter_topic_Analytics_and_reporting\"><label class=\"form-check-label\" for=\"filter_topic_Analytics_and_reporting\">Analytics and reporting<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"cloud migration\" id=\"filter_topic_Cloud_Migration\"><label class=\"form-check-label\" for=\"filter_topic_Cloud_Migration\">Cloud Migration<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"digitale\" id=\"filter_topic_Digitale\"><label class=\"form-check-label\" for=\"filter_topic_Digitale\">Digitale<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"inbound\" id=\"filter_topic_Inbound\"><label class=\"form-check-label\" for=\"filter_topic_Inbound\">Inbound<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"integrazioni\" id=\"filter_topic_Integrazioni\"><label class=\"form-check-label\" for=\"filter_topic_Integrazioni\">Integrazioni<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"journey management\" id=\"filter_topic_Journey_Management\"><label class=\"form-check-label\" for=\"filter_topic_Journey_Management\">Journey Management<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"outbound\" id=\"filter_topic_Outbound\"><label class=\"form-check-label\" for=\"filter_topic_Outbound\">Outbound<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"security and availability\" id=\"filter_topic_Security_and_availability\"><label class=\"form-check-label\" for=\"filter_topic_Security_and_availability\">Security and availability<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"unified communications\" id=\"filter_topic_Unified_communications\"><label class=\"form-check-label\" for=\"filter_topic_Unified_communications\">Unified communications<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"voice\" id=\"filter_topic_Voice\"><label class=\"form-check-label\" for=\"filter_topic_Voice\">Voice<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"wem\" id=\"filter_topic_WEM\"><label class=\"form-check-label\" for=\"filter_topic_WEM\">WEM<\/label><\/div><\/div><\/div><\/div><\/div><div class=\"filter-item mt-1 px-1\"><div class=\"form-check form-switch\"><input class=\"form-check-input show-past-events\" id=\"filter_type_past_events\" data-label=\"Show past events\" type=\"checkbox\"><label class=\"form-check-label\" for=\"filter_type_past_events\">Show past events<\/label><\/div><div class=\"form-check form-switch\"><input class=\"form-check-input filter-ondemand-button\" id=\"filter_type_ondemand\" data-label=\"Show on-demand only\" type=\"checkbox\"><label class=\"form-check-label\" for=\"filter_type_ondemand\">Show on-demand only<\/label><\/div><\/div><\/div><\/div>\n        <div class=\"btn-container justify-content-center\">\n            <a href=\"#\" class=\"btn btn-secondary small w-100 justify-content-center\">Clear<\/a>\n        <\/div><\/div><\/div><\/div><div class=\"col-12 col-md-9 grid-container\"><div class=\"row gutter-small\"><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 event-ondemand\" data-event-status=\"\" data-title=\"Trasformare ogni esperienza con l'AI\" data-attr-coords=\"\" data-attr-type=\"Analyst|Best Practice|webinar\" data-attr-topic=\"AI and automation\" id=\"grid-item-621931\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/it-it\/webinars\/transforming-every-experience-with-ai\" ><div class=\"bgc-white important thumbnail-col\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"https:\/\/www.genesys.com\/media\/WordPress-Featured-Image-880x480-1.png\" height=\"480\" width=\"880\" alt=\"Wordpress   featured image 880&#215;480\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">Trasformare ogni esperienza con l'AI<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Analyst webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 event-ondemand\" data-event-status=\"\" data-title=\"Donne leader nell'era della CX alimentata dall'AI\" data-attr-coords=\"\" data-attr-type=\"Best Practice|Customer|webinar\" data-attr-topic=\"AI and automation\" id=\"grid-item-619729\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/it-it\/webinars\/women-leading-in-the-era-of-ai-powered-cx\" ><div class=\"bgc-white important thumbnail-col\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"https:\/\/www.genesys.com\/media\/Featured-Image-International-Womens-Day-Webinar-B_-UPDATED.png\" height=\"528\" width=\"824\" alt=\"Featured image   international womens day webinar  b  updated\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">Donne leader nell'era della CX alimentata dall'AI<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Best Practice webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 event-ondemand\" data-event-status=\"\" data-title=\"Presentazione degli Agentic Virtual Agents: La prossima evoluzione dell'AI di Genesys\" data-attr-coords=\"\" data-attr-type=\"Best Practice|webinar\" data-attr-topic=\"AI and automation|Digitale|Journey Management\" id=\"grid-item-619733\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/it-it\/webinars\/introducing-agentic-virtual-agents\" ><div class=\"bgc-white important thumbnail-col\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"https:\/\/www.genesys.com\/media\/Introducing-Agentic-Vir-824x528-px-2.png\" height=\"528\" width=\"824\" alt=\"Introducing agentic vir 824&#215;528 px\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">Presentazione degli Agentic Virtual Agents: La prossima evoluzione dell'AI di Genesys<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Best Practice webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 event-ondemand\" data-event-status=\"\" data-title=\"Che cosa sta plasmando il futuro della Customer ed Employee Experience\" data-attr-coords=\"\" data-attr-type=\"Best Practice|webinar\" data-attr-topic=\"AI and automation|Integrazioni\" id=\"grid-item-612689\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/it-it\/webinars\/shaping-the-future-of-customer-and-employee-experiences\" ><div class=\"bgc-white important thumbnail-col\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"https:\/\/www.genesys.com\/media\/824x528-Webinar-Thumbnail-Image-Accenture-ServiceNow-Genesys.png\" height=\"528\" width=\"824\" alt=\"824&#215;528 webinar thumbnail image accenture servicenow genesys\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">Che cosa sta plasmando il futuro della Customer ed Employee Experience<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Best Practice webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 event-ondemand\" data-event-status=\"\" data-title=\"Cinque trend che ridefiniranno la Customer Experience nel 2026\" data-attr-coords=\"\" data-attr-type=\"Best Practice|webinar\" data-attr-topic=\"\" id=\"grid-item-608649\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/it-it\/webinars\/five-trends-reshaping-customer-experience-in-2026\" ><div class=\"bgc-white important thumbnail-col\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"https:\/\/www.genesys.com\/media\/824x528-Resource-landing-Page-Thumbnail.png\" height=\"528\" width=\"824\" alt=\"824&#215;528 resource landing page thumbnail\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">Cinque trend che ridefiniranno la Customer Experience nel 2026<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Best Practice webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 event-ondemand\" data-event-status=\"\" data-title=\"Customer Reference Forum - BCD Travel\" data-attr-coords=\"\" data-attr-type=\"webinar\" data-attr-topic=\"\" id=\"grid-item-605645\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/it-it\/webinars\/customer-reference-forum-bcd-travel\" ><div class=\"bgc-white important thumbnail-col\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"https:\/\/www.genesys.com\/media\/Episode-2_no-text.png\" height=\"905\" width=\"1600\" alt=\"Episode 2 no text\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">Customer Reference Forum - BCD Travel<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Genesys webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 event-ondemand\" data-event-status=\"\" data-title=\"Ripensare la Customer Experience con l'AI Agentica + Genesys Cloud AI\" data-attr-coords=\"\" data-attr-type=\"Best Practice|webinar\" data-attr-topic=\"AI and automation|Digitale|Unified communications\" id=\"grid-item-605594\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/it-it\/webinars\/reimagine-cx-agenticai\" ><div class=\"bgc-white important thumbnail-col default-thumb\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"\/media\/default-resource-thumb-wave-1.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 1\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">Ripensare la Customer Experience con l'AI Agentica + Genesys Cloud AI<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Best Practice webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 event-ondemand\" data-event-status=\"\" data-title=\"Agentic AI in azione: Costruire sistemi CX sicuri e conformi\" data-attr-coords=\"\" data-attr-type=\"Best Practice|webinar\" data-attr-topic=\"AI and automation|Digitale|Security and availability\" id=\"grid-item-608657\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/it-it\/webinars\/agentic-ai-in-action-building-trusted-compliant-cx-systems\" ><div class=\"bgc-white important thumbnail-col\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"https:\/\/www.genesys.com\/media\/Agentic-AI-in-practice-824x528-px.png\" height=\"528\" width=\"824\" alt=\"Agentic ai in practice 824&#215;528 px\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">Agentic AI in azione: Costruire sistemi CX sicuri e conformi<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Best Practice webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 event-ondemand\" data-event-status=\"\" data-title=\"Oltre i bot: la nuova era dell'AI conversazionale\" data-attr-coords=\"\" data-attr-type=\"Best Practice|webinar\" data-attr-topic=\"AI and automation|Digitale|Journey Management\" id=\"grid-item-600422\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/it-it\/webinars\/beyond-bots-the-new-era-of-conversational-ai\" ><div class=\"bgc-white important thumbnail-col\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"https:\/\/www.genesys.com\/media\/BEYOND-CHATBOTS-WEBINAR-880x495-px.png\" height=\"495\" width=\"880\" alt=\"Beyond chatbots webinar 880&#215;495 px\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">Oltre i bot: la nuova era dell'AI conversazionale<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Best Practice webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 event-ondemand\" data-event-status=\"\" data-title=\"CX empatica nell'era dell'AI: conformit\u00e0 UE, sovranit\u00e0 e innovazione basata sull'Agentic AI\" data-attr-coords=\"\" data-attr-type=\"Best Practice|Customer|webinar\" data-attr-topic=\"AI and automation|Analytics and reporting|Cloud Migration|Digitale|Integrazioni\" id=\"grid-item-600293\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/it-it\/webinars\/empathic-cx-in-the-age-of-ai-eu-compliance-sovereignty-and-agentic-ai-innovation\" ><div class=\"bgc-white important thumbnail-col default-thumb\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"\/media\/default-resource-thumb-wave-2.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 2\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">CX empatica nell'era dell'AI: conformit\u00e0 UE, sovranit\u00e0 e innovazione basata sull'Agentic AI<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Best Practice webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 event-ondemand\" data-event-status=\"\" data-title=\"Come una visione unificata dei clienti ha aiutato AIA New Zealand a migliorare il proprio servizio\" data-attr-coords=\"\" data-attr-type=\"Best Practice|Customer|webinar\" data-attr-topic=\"AI and automation\" id=\"grid-item-600048\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/it-it\/webinars\/how-a-unified-customer-view-helped-aia-new-zealand-level-up-service\" ><div class=\"bgc-white important thumbnail-col default-thumb\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"\/media\/default-resource-thumb-wave-3.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 3\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">Come una visione unificata dei clienti ha aiutato AIA New Zealand a migliorare il proprio servizio<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Best Practice webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 event-ondemand\" data-event-status=\"\" data-title=\"Assicurazioni: Come aumentare fiducia e sicurezza nel claim journey con l'AI\" data-attr-coords=\"\" data-attr-type=\"Best Practice|webinar\" data-attr-topic=\"AI and automation|Journey Management\" id=\"grid-item-595484\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/it-it\/webinars\/insurance-elevating-trust-and-efficiency-through-the-claims-journey-with-ai\" ><div class=\"bgc-white important thumbnail-col default-thumb\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"\/media\/default-resource-thumb-wave-4.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 4\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">Assicurazioni: Come aumentare fiducia e sicurezza nel claim journey con l'AI<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Best Practice webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 event-ondemand\" data-event-status=\"\" data-title=\"L'AI nel Finance: Guidare interazioni sicure e intelligenti\" data-attr-coords=\"\" data-attr-type=\"Best Practice|webinar\" data-attr-topic=\"AI and automation|Journey Management\" id=\"grid-item-595471\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/it-it\/webinars\/ai-in-financial-services-driving-secure-smart-interactions\" ><div class=\"bgc-white important thumbnail-col default-thumb\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"\/media\/default-resource-thumb-wave-1.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 1\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">L'AI nel Finance: Guidare interazioni sicure e intelligenti<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Best Practice webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 not-loaded-item event-ondemand\" data-event-status=\"\" data-title=\"L'AI per l'economia dell'esperienza: leader nel cambiamento con Lloyds Banking Group\" data-attr-coords=\"\" data-attr-type=\"Best Practice|Customer|webinar\" data-attr-topic=\"AI and automation|Analytics and reporting|Cloud Migration|Digitale|Integrazioni\" id=\"grid-item-590301\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/it-it\/webinars\/emea_ai_experienceecomony_lloydsbankinggroup\" ><div class=\"bgc-white important thumbnail-col default-thumb\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"\/media\/default-resource-thumb-wave-2.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 2\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">L'AI per l'economia dell'esperienza: leader nel cambiamento con Lloyds Banking Group<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Best Practice webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 not-loaded-item event-ondemand\" data-event-status=\"\" data-title=\"Riorganizzare i flussi di lavoro sanitari con i modelli agenziali\" data-attr-coords=\"\" data-attr-type=\"Best Practice|Customer|webinar\" data-attr-topic=\"AI and automation\" id=\"grid-item-590017\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/it-it\/webinars\/rewiring-healthcare-workflows-with-agentic-blueprints\" ><div class=\"bgc-white important thumbnail-col default-thumb\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"\/media\/default-resource-thumb-wave-3.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 3\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">Riorganizzare i flussi di lavoro sanitari con i modelli agenziali<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Best Practice webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 not-loaded-item event-ondemand\" data-event-status=\"\" data-title=\"Agentic AI: cosa dicono della nuova tecnologia i consumatori e i responsabili CX e IT\" data-attr-coords=\"\" data-attr-type=\"Best Practice|webinar\" data-attr-topic=\"AI and automation\" id=\"grid-item-588399\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/it-it\/webinars\/agentic-ai-real-perspectives-from-consumers-cx-and-it-leaders\" ><div class=\"bgc-white important thumbnail-col default-thumb\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"\/media\/default-resource-thumb-wave-4.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 4\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">Agentic AI: cosa dicono della nuova tecnologia i consumatori e i responsabili CX e IT<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Best Practice webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 not-loaded-item event-ondemand\" data-event-status=\"\" data-title=\"AI e CX nel 2025: le priorit\u00e0 secondo la Community Genesys\" data-attr-coords=\"\" data-attr-type=\"Customer|webinar\" data-attr-topic=\"\" id=\"grid-item-576897\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/it-it\/webinars\/ai-e-cx-nel-2025-le-priorita-secondo-la-community-genesys\" ><div class=\"bgc-white important thumbnail-col\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"https:\/\/www.genesys.com\/media\/priorita-cx-community-genesys.png\" height=\"530\" width=\"1043\" alt=\"Priorita\u0300 cx community genesys\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">AI e CX nel 2025: le priorit\u00e0 secondo la Community Genesys<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Customer webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 not-loaded-item event-ondemand\" data-event-status=\"\" data-title=\"Ridefinire la CX per l'era dell'AI\" data-attr-coords=\"\" data-attr-type=\"Analyst|Customer|webinar\" data-attr-topic=\"AI and automation\" id=\"grid-item-576905\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/it-it\/webinars\/ridefinire-la-cx-per-lera-dellai\" ><div class=\"bgc-white important thumbnail-col default-thumb\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"\/media\/default-resource-thumb-wave-1.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 1\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">Ridefinire la CX per l'era dell'AI<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Analyst webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 not-loaded-item event-ondemand\" data-event-status=\"\" data-title=\"Mettere l'AI Etica in Pratica: Principi e Strategie per il successo\" data-attr-coords=\"\" data-attr-type=\"Best Practice|webinar\" data-attr-topic=\"AI and automation\" id=\"grid-item-574124\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/it-it\/webinars\/putting-ethical-ai-into-practice-principles-and-strategies-for-success\" ><div class=\"bgc-white important thumbnail-col default-thumb\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"\/media\/default-resource-thumb-wave-2.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 2\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">Mettere l'AI Etica in Pratica: Principi e Strategie per il successo<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Best Practice webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 not-loaded-item event-ondemand\" data-event-status=\"\" data-title=\"Quando persone e AI collaborano: Abilitare agenti e supervisori a una CX migliore\" data-attr-coords=\"\" data-attr-type=\"webinar\" data-attr-topic=\"AI and automation|Digitale\" id=\"grid-item-571571\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/it-it\/webinars\/when-people-and-ai-team-up-empowered-agents-and-supervisors-for-better-cx-outcomes\" ><div class=\"bgc-white important thumbnail-col default-thumb\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"\/media\/default-resource-thumb-wave-3.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 3\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">Quando persone e AI collaborano: Abilitare agenti e supervisori a una CX migliore<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Genesys webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"load-more-container col-12 text-center mt-2\"><p><a class=\"btn btn-secondary small\" href=\"#\">Load more<\/a><\/p><\/div><div class=\"py-4 col-12 no-results-container not-active\"><p class=\"h4 text-center font-weight-bold\">Nessun risultato trovato.<\/p><p class=\"text-22 text-center\">Prova una combinazione diversa di filtri e termini.<\/p><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1708015430652{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column el_class=&#8221;xpr-2024-banner-lock&#8221;][vc_column_text css=&#8221;&#8221;] Eventi Genesys Iscriviti oggi a uno dei nostri eventi virtuali o in presenza. [\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][\/vc_column][\/vc_row][\/vc_section]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-109312","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/it-it\/wp-json\/wp\/v2\/pages\/109312","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/it-it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/it-it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/it-it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/it-it\/wp-json\/wp\/v2\/comments?post=109312"}],"version-history":[{"count":9,"href":"https:\/\/www.genesys.com\/it-it\/wp-json\/wp\/v2\/pages\/109312\/revisions"}],"predecessor-version":[{"id":570950,"href":"https:\/\/www.genesys.com\/it-it\/wp-json\/wp\/v2\/pages\/109312\/revisions\/570950"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/it-it\/wp-json\/wp\/v2\/media?parent=109312"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}