{"id":550591,"date":"2024-12-12T06:39:26","date_gmt":"2024-12-12T14:39:26","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=webinars&#038;p=550591"},"modified":"2024-12-12T07:28:53","modified_gmt":"2024-12-12T15:28:53","slug":"xperience-france-2024-on-demand","status":"publish","type":"webinars","link":"https:\/\/www.genesys.com\/fr-fr\/webinars\/xperience-france-2024-on-demand","title":{"rendered":"Xperience France 2024 &#8211; Les replays"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section background_color=\u00a0\u00bbbgc-charcoal\u00a0\u00bb flair=\u00a0\u00bb%5B%5D\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1718723954406{background-image: url(https:\/\/www.genesys.com\/media\/xpr-2024-background-light-rays-flipped.jpg?id=509736) !important;}\u00a0\u00bb][vc_row content_placement=\u00a0\u00bbmiddle\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/2&Prime;][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<h1 class=\"text-white text-center text-md-left\" style=\"text-align: left;\">Regardez le replay de l&rsquo;\u00e9v\u00e8nement CX de l&rsquo;ann\u00e9e d\u00e8s maintenant<\/h1>\n<p>[\/vc_column_text][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<p class=\"text-white\">D\u00e9couvrez comment Genesys vous aide \u00e0 r\u00e9aliser votre vision d&rsquo;exp\u00e9rience avec les derniers d\u00e9veloppements en mati\u00e8re d&rsquo;IA, de digital, de gestion des parcours et d&rsquo;orchestration dans nos vid\u00e9os \u00e0 la demande issues des keynotes de Xperience France 2024.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/2&Prime; el_id=\u00a0\u00bbform\u00a0\u00bb]<div class=\"eloq_form elq-container gmkto_form_type_ gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"page\" data-ppcount=\"5\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init webinarform yesknown yesprefill yespp strict-check\"  ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Heureux de vous revoir,<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">Ce n\u2019est pas vous ?<\/a><\/p><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"7014X000003AgR7QAK\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"Attended On-Demand\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"https:\/\/resources.genesys.com\/fy25_xpr_france_on-demand_lp\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/webinars\/550591\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"ondemand-webinar\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"fr-fr\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/webinars\/550591\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"550591\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"E-mail professionnel\" placeholder=\"E-mail professionnel\">\n        <label for=\"fe192\">E-mail professionnel<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"Pr\u00e9nom\">\n        <label for=\"fe190\">Pr\u00e9nom<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"Nom\">\n        <label for=\"fe191\">Nom<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option><option value=\"C-Level\">Cadre sup\u00e9rieur<\/option><option value=\"VP\">VP<\/option><option value=\"Director\">Directeur<\/option><option value=\"Manager\">Manager<\/option><option value=\"Principal\">Principal<\/option><option value=\"Engineer \/ Architect\">Ing\u00e9nieur\/Architecte<\/option><option value=\"Consultant\">Consultant<\/option><option value=\"Analyst\">Analyste<\/option><option value=\"Partner\">Partenaire<\/option><option value=\"Staff\">Personnel<\/option><option value=\"Unknown\">Autre<\/option>\n        <\/select>\n        <label for=\"fe219\">R\u00f4le<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Claims\">R\u00e9clamations<\/option><option value=\"Collections\">Collecte<\/option><option value=\"Contact Center Management\">Gestion du centre de contact<\/option><option value=\"Customer Experience\">Exp\u00e9rience client<\/option><option value=\"Customer Service\">Service client<\/option><option value=\"Ecommerce\/Digital Channels\">E-commerce\/canaux digitaux<\/option><option value=\"Finance\">Finance<\/option><option value=\"Human Resources\">Ressources humaines<\/option><option value=\"Influencer\">Influenceur<\/option><option value=\"Information Technology\">IT<\/option><option value=\"IT Architecture\">IT Architecture<\/option><option value=\"IT Infrastructure\">IT Infrastructure<\/option><option value=\"IVR\">SVI<\/option><option value=\"Marketing\">Marketing<\/option><option value=\"Operations \/ Process Management\">Gestion des op\u00e9rations\/processus<\/option><option value=\"Production Management\">Gestion de la production<\/option><option value=\"Purchasing\">Achats<\/option><option value=\"Sales\">Ventes<\/option><option value=\"Unknown\">Autre<\/option>\n        <\/select>\n        <label for=\"fe218\">D\u00e9partement<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"Nom de la soci\u00e9t\u00e9\">\n        <label for=\"fe193\">Nom de la soci\u00e9t\u00e9<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"T\u00e9l\u00e9phone\">\n        <label for=\"fe215\">T\u00e9l\u00e9phone<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Pays<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">D\u00e9partement\/r\u00e9gion<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"Your Website\">\n        <label for=\"fe801\">Your Website<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"city\" id=\"fe226\" value=\"\" placeholder=\"Ville\">\n        <label for=\"fe226\">Ville<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"Intitul\u00e9 du poste\">\n        <label for=\"fe220\">Intitul\u00e9 du poste<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">Banque<\/option><option value=\"Business Services\">Services commerciaux<\/option><option value=\"Capital Markets\">Capital Markets<\/option><option value=\"Communications\">Communications<\/option><option value=\"Consumer Products\">Consumer Products<\/option><option value=\"Defense & Intelligence\">Defense & Intelligence<\/option><option value=\"Education & Non-Profit\">Education & Non-Profit<\/option><option value=\"Energy & Utilities\">\u00c9nergie et services publics<\/option><option value=\"Entertainment\">Divertissement<\/option><option value=\"Government\">Service public<\/option><option value=\"Insurance\">Assurance<\/option><option value=\"Life Sciences\">Life Sciences<\/option><option value=\"Logistics\">Logistics<\/option><option value=\"Manufacturing\">Manufacturing<\/option><option value=\"Payors\">Payors<\/option><option value=\"Providers\">Providers<\/option><option value=\"Retailers\">Retailers<\/option><option value=\"Technology\">Technologies<\/option><option value=\"Travel & Hospitality\">Travel & Hospitality<\/option><option value=\"Retail Banking\">Retail Banking<\/option><option value=\"Other\">Autre<\/option>\n        <\/select>\n        <label for=\"fe221\">Industrie<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">Recherches pr\u00e9liminaires<\/option><option value=\"Gathering business requirements\">\u00c9tablissement d\u2019un cahier des charges<\/option><option value=\"Comparing solutions\">Comparaison de solutions<\/option><option value=\"Ready for a conversation\">Pr\u00eat \u00e0 engager une discussion<\/option>\n        <\/select>\n        <label for=\"fe222\">Domaine d\u2019int\u00e9r\u00eat<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">1 \u00e0 20<\/option><option value=\"21-50\">21 \u00e0 50<\/option><option value=\"51-100\">51 \u00e0 100<\/option><option value=\"101-300\">101 \u00e0 300<\/option><option value=\"301-500\">301 \u00e0 500<\/option><option value=\"501-1000\">501 \u00e0 1\u00a0000<\/option><option value=\">1000\">Plus de 1\u00a0000<\/option><option value=\"No Contact Center\">Pas un centre de contact<\/option><option value=\"Don't Know\">Ne sait pas<\/option>\n        <\/select>\n        <label for=\"fe225\">Nombre de postes agents<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">Oui. Me tenir inform\u00e9 par e-mail ou par t\u00e9l\u00e9phone des informations relatives \u00e0 Genesys.<\/label><\/div><div class=\"single-checkbox-row form-row white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"contactMe\" id=\"fe509\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe509\">Je souhaite \u00eatre contact\u00e9 par un expert CX<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"OFF\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"Voir maintenant\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"Voir maintenant\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>En fournissant vos informations, vous acceptez notre <a href=\"https:\/\/www.genesys.com\/company\/legal\/privacy-policy\" target=\"_blank\">politique de confidentialit\u00e9<\/a><\/span><\/div><\/div><\/form><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=\u00a0\u00bb%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D\u00a0\u00bb][vc_row][vc_column][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<h2 style=\"text-align: center;\">Un aper\u00e7u des moments forts de la journ\u00e9e<\/h2>\n<p style=\"text-align: center;\">Curieux de savoir comment s\u2019est d\u00e9roul\u00e9e la journ\u00e9e de conf\u00e9rences organis\u00e9e par Genesys ? Plongez dans les moments forts de l\u2019\u00e9v\u00e9nement. Pour une exp\u00e9rience plus immersive et revivre l\u2019ambiance vibrante, explorez notre contenu d\u00e9taill\u00e9 gr\u00e2ce aux vid\u00e9os \u00e0 la demande !<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row r_gutter_size=\u00a0\u00bbgutter-small\u00a0\u00bb equal_height=\u00a0\u00bbyes\u00a0\u00bb el_class=\u00a0\u00bbjustify-content-center\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/2&Prime;]<a class=\"component card w-100 bgc-white vertical text-start thumbnail   \" href=\"https:\/\/youtu.be\/scUo7RWAfsU\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"760\" height=\"414\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Design-sem-nome-33.png\" alt=\"Design sem nome (33)\" ><\/div><div class=\"card-body\"><h5>Vid\u00e9o de l&rsquo;\u00e9v\u00e9nement : Revivez l&rsquo;Xperience<\/h5>\n<p>Plongez dans l&rsquo;exp\u00e9rience compl\u00e8te avec notre vid\u00e9o r\u00e9capitulative captivante. Ne manquez rien : regardez-la maintenant\u00a0!<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container \"><div class=\"small mt-0 chevron arrow arrow-primary \" href=\"#\" target=\"\" rel=\"\">Voir la vid\u00e9o<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=\u00a0\u00bb1\/2&Prime;]<a class=\"component card w-100 bgc-white vertical text-start thumbnail   \" href=\"https:\/\/photo.lefmarketing.com\/genesysxperiencefrance\/\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"760\" height=\"414\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Design-sem-nome-47.png\" alt=\"XPR France 2024 - Team\" ><\/div><div class=\"card-body\"><h5>Galerie de photos : les moments forts immortalis\u00e9s<\/h5>\n<p>D\u00e9couvrez notre galerie de photos pour revivre les moments forts et sp\u00e9ciaux de l&rsquo;\u00e9v\u00e9nement. Jetez-y un \u0153il maintenant !<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container \"><div class=\"small mt-0 chevron arrow arrow-primary \" href=\"#\" target=\"\" rel=\"\">Voir les images<\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=\u00a0\u00bb%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D\u00a0\u00bb][vc_row][vc_column][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<h2 style=\"text-align: center;\">Get future-ready \u2014 now.<\/h2>\n<p style=\"text-align: center;\">D\u00e9couvrez comment vous pouvez acc\u00e9l\u00e9rer la r\u00e9ussite de votre entreprise. Que vous soyez nouveau chez Genesys, client existant ou membre de notre \u00e9cosyst\u00e8me en pleine croissance, les keynotes de Xperience France 2024 regorgent de sujets pour vous aider \u00e0 am\u00e9liorer votre exp\u00e9rience client et collaborateur.<\/p>\n<p style=\"text-align: center;\"><strong>Visualisez d\u00e8s maintenant le contenu de la conf\u00e9rence sous forme de vid\u00e9os \u00e0 la demande.<\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row r_gutter_size=\u00a0\u00bbgutter-small\u00a0\u00bb equal_height=\u00a0\u00bbyes\u00a0\u00bb el_class=\u00a0\u00bbjustify-content-center\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/3&Prime;]<a class=\"component card w-100 bgc-white vertical text-start thumbnail   \" href=\"#form\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"760\" height=\"414\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Design-sem-nome-38.png\" alt=\"XPR France 2024 - Guillaume Lardeux\" ><\/div><div class=\"card-body\"><h3 class=\"h5\">Construire l\u2019avenir de la relation client avec l\u2019orchestration des exp\u00e9riences via l\u2019IA<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container \"><div class=\"small mt-0 chevron arrow arrow-primary \" href=\"#\" target=\"\" rel=\"\">Voir maintenant<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;]<a class=\"component card w-100 bgc-white vertical text-start thumbnail   \" href=\"#form\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"760\" height=\"414\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Design-sem-nome-37.png\" alt=\"XPR France 2024 - BNP PF\" ><\/div><div class=\"card-body\"><h3 class=\"h5\">Retour d\u2019exp\u00e9rience BNP Paribas Personal Finance France : \u00ab On vous dit tout apr\u00e8s 2 ans d&rsquo;utilisation de Genesys Cloud ! \u00bb<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container \"><div class=\"small mt-0 chevron arrow arrow-primary \" href=\"#\" target=\"\" rel=\"\">Voir maintenant<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;]<a class=\"component card w-100 bgc-white vertical text-start thumbnail   \" href=\"#form\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"760\" height=\"414\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Design-sem-nome-36.png\" alt=\"XPR France 2024 - Artefact\" ><\/div><div class=\"card-body\"><h3 class=\"h5\">Comment r\u00e9ussir un passage \u00e0 l&rsquo;\u00e9chelle ma\u00eetris\u00e9 de l&rsquo;IA et de l&rsquo;IA G\u00e9n\u00e9rative pour les acteurs des services financiers<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container \"><div class=\"small mt-0 chevron arrow arrow-primary \" href=\"#\" target=\"\" rel=\"\">Voir maintenant<\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][vc_row r_gutter_size=\u00a0\u00bbgutter-small\u00a0\u00bb equal_height=\u00a0\u00bbyes\u00a0\u00bb el_class=\u00a0\u00bbjustify-content-center\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/3&Prime;]<a class=\"component card w-100 bgc-white vertical text-start thumbnail   \" href=\"#form\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"760\" height=\"414\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Design-sem-nome-40.png\" alt=\"XPR France 2024 - Table-ronde CapGemini, Salesforce, Genesys\" ><\/div><div class=\"card-body\"><h3 class=\"h5\">A l\u2019\u00e8re de l\u2019IA, l\u2019urgence de transformer les services : quand la technologie et la donn\u00e9e r\u00e9inventent l\u2019exp\u00e9rience client<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container \"><div class=\"small mt-0 chevron arrow arrow-primary \" href=\"#\" target=\"\" rel=\"\">Voir maintenant<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;]<a class=\"component card w-100 bgc-white vertical text-start thumbnail   \" href=\"#form\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"760\" height=\"414\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Design-sem-nome-35.png\" alt=\"XPR France 2024 - OB\" ><\/div><div class=\"card-body\"><h3 class=\"h5\">L\u2019orchestration CX par Orange Business : \u00e9tablir une harmonie entre Cloud, IA et Collaborateurs. Retours d\u2019exp\u00e9rience sur l\u2019impact du move to cloud.<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container \"><div class=\"small mt-0 chevron arrow arrow-primary \" href=\"#\" target=\"\" rel=\"\">Voir maintenant<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;]<a class=\"component card w-100 bgc-white vertical text-start thumbnail   \" href=\"#form\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"760\" height=\"414\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Design-sem-nome-45.png\" alt=\"XPR France 2024 - Edenred\" ><\/div><div class=\"card-body\"><h3 class=\"h5\">Success story d\u2019une transformation digitale et technologique chez Edenred France<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container \"><div class=\"small mt-0 chevron arrow arrow-primary \" href=\"#\" target=\"\" rel=\"\">Voir maintenant<\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][vc_row r_gutter_size=\u00a0\u00bbgutter-small\u00a0\u00bb equal_height=\u00a0\u00bbyes\u00a0\u00bb el_class=\u00a0\u00bbjustify-content-center\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/3&Prime;]<a class=\"component card w-100 bgc-white vertical text-start thumbnail   \" href=\"#form\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"760\" height=\"414\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Design-sem-nome-44.png\" alt=\"XPR France 2024 - WEM\" ><\/div><div class=\"card-body\"><h3 class=\"h5\">\u00ab Bienvenue dans le monde merveilleux du WEM ! \u00bb<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container \"><div class=\"small mt-0 chevron arrow arrow-primary \" href=\"#\" target=\"\" rel=\"\">Voir maintenant<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;]<a class=\"component card w-100 bgc-white vertical text-start thumbnail   \" href=\"#form\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"760\" height=\"414\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Design-sem-nome-43.png\" alt=\"XPR France 2024 - Grands Moulins de Paris\" ><\/div><div class=\"card-body\"><h3 class=\"h5\">Cas d&rsquo;\u00e9tude client : La cl\u00e9 du succ\u00e8s pour r\u00e9pondre aux besoins strat\u00e9giques des Grands Moulins de Paris<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container \"><div class=\"small mt-0 chevron arrow arrow-primary \" href=\"#\" target=\"\" rel=\"\">Voir maintenant<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;]<a class=\"component card w-100 bgc-white vertical text-start thumbnail   \" href=\"#form\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"760\" height=\"414\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Design-sem-nome-42.png\" alt=\"XPR France 2024 - Oney Bank\" ><\/div><div class=\"card-body\"><h3 class=\"h5\">Retour d&rsquo;exp\u00e9rience Oney Bank<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container \"><div class=\"small mt-0 chevron arrow arrow-primary \" href=\"#\" target=\"\" rel=\"\">Voir maintenant<\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][vc_row r_gutter_size=\u00a0\u00bbgutter-small\u00a0\u00bb equal_height=\u00a0\u00bbyes\u00a0\u00bb el_class=\u00a0\u00bbjustify-content-center\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/3&Prime;]<a class=\"component card w-100 bgc-white vertical text-start thumbnail   \" href=\"#form\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"760\" height=\"414\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Design-sem-nome-41.png\" alt=\"XPR France 2024 - Florent Manaudou\" ><\/div><div class=\"card-body\"><h3 class=\"h5\">Keynote inspirante : Sp\u00e9cial Jeux Olympiques Paris 2024, r\u00e9trospectives et rencontre de Florent Manaudou<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container \"><div class=\"small mt-0 chevron arrow arrow-primary \" href=\"#\" target=\"\" rel=\"\">Voir maintenant<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;][\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section background_color=\u00a0\u00bbbgc-charcoal\u00a0\u00bb flair=\u00a0\u00bb%5B%5D\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1718723954406{background-image: url(https:\/\/www.genesys.com\/media\/xpr-2024-background-light-rays-flipped.jpg?id=509736) !important;}\u00a0\u00bb][vc_row content_placement=\u00a0\u00bbmiddle\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/2&Prime;][vc_column_text css=\u00a0\u00bb\u00a0\u00bb] Regardez le replay de l&rsquo;\u00e9v\u00e8nement CX de l&rsquo;ann\u00e9e d\u00e8s maintenant [\/vc_column_text][vc_column_text css=\u00a0\u00bb\u00a0\u00bb] D\u00e9couvrez comment Genesys vous aide \u00e0 r\u00e9aliser votre vision d&rsquo;exp\u00e9rience avec les derniers d\u00e9veloppements en mati\u00e8re d&rsquo;IA, de digital, de gestion des parcours et d&rsquo;orchestration dans nos vid\u00e9os \u00e0 la demande issues des keynotes 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