{"id":447146,"date":"2022-08-06T05:13:59","date_gmt":"2022-08-06T12:13:59","guid":{"rendered":"https:\/\/www.genesys.com\/webinars\/construire-un-business-case-a-toute-epreuve-pour-passer-au-cloud"},"modified":"2022-10-18T03:36:32","modified_gmt":"2022-10-18T10:36:32","slug":"move-your-contact-center-to-the-cloud-with-confidence","status":"publish","type":"webinars","link":"https:\/\/www.genesys.com\/fr-fr\/webinars\/move-your-contact-center-to-the-cloud-with-confidence","title":{"rendered":"Migrez votre Centre de Contact vers le Cloud en toute Confiance"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column width=\u00a0\u00bb2\/3&Prime;][vc_column_text]<\/p>\n<p class=\"pre_h1\">Webinaire \u00e0 la demand<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h1>Migrez votre Centre de Contact vers le Cloud en toute Confiance<\/h1>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h2>\u00c9laborez un business plan \u00e0 toute \u00e9preuve pour passer au cloud<\/h2>\n<p>13 octobre 2022, 11 h \u00e0 Paris[\/vc_column_text]<span class=\"g_separator genesys-light-gray\" style=\"height:2px\"><\/span>[vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<h3><span data-contrast=\"auto\">L&rsquo;avenir est agile. Et c&rsquo;est dans le cloud.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:257}\">\u00a0<\/span><\/h3>\n<p>L&rsquo;\u00e9conomie de l&rsquo;exp\u00e9rience d&rsquo;aujourd&rsquo;hui exige une adaptabilit\u00e9 sans pr\u00e9c\u00e9dent. De nouveaux canaux \u00e9mergent. Les attentes des clients \u00e9voluent. Et il est plus facile que jamais pour les marques digital-first d&rsquo;attirer l&rsquo;attention de vos clients fid\u00e8les. La transformation de l&rsquo;exp\u00e9rience client est plus urgente que jamais.<\/p>\n<p>Ces conditions ne simplifient pas la pr\u00e9paration de la migration de votre plateforme de centre de contact vers le cloud.<\/p>\n<p>Mais vous \u00eates peut-\u00eatre plus pr\u00eat que vous ne le pensez. Rejoignez-nous pour d\u00e9couvrir comment g\u00e9rer le changement et migrer vers le cloud en toute confiance.<\/p>\n<p><strong>Voici ce \u00e0 quoi vous pouvez vous attendre :<\/strong><\/p>\n<ul>\n<li>Identifiez les tendances cl\u00e9s qui font de la migration vers le cloud une priorit\u00e9 absolue<\/li>\n<li>D\u00e9couvrez comment la migration vers le cloud peut augmenter l&rsquo;efficacit\u00e9 de vos ressources existantes<\/li>\n<li>Comprenez comment calculer une analyse compl\u00e8te du co\u00fbt global (TCO) et du ROI pour visualiser le plein potentiel de votre investissement dans le cloud<\/li>\n<li>Passez en revue les strat\u00e9gies essentielles pour \u00e9laborer un business case pour la transformation CX qui met tout le monde d&rsquo;accord<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]<style type='text\/css'>\r .webinar-post .schedule_list { margin: -3rem 0!important; } .g_separator { margin: 0!important; }\r <\/style>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;]<div class=\"btn-container justify-content-center \"><a role=\"button\"  class=\"btn btn-primary\" href=\"https:\/\/www.youtube.com\/watch?v=nzPJkb5S8VE\" target=\"\" rel=\"\">Regardez maintenant<\/a><\/div>[vc_row_inner equal_height=\u00a0\u00bbyes\u00a0\u00bb content_placement=\u00a0\u00bbtop\u00a0\u00bb el_class=\u00a0\u00bbspeaker_list\u00a0\u00bb][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_single_image image=\u00a0\u00bb400427&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><b>Christophe Godd\u00e9<br \/>\n<\/b>Account Executive, Migrations<br \/>\nGenesys<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_single_image image=\u00a0\u00bb430403&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><strong>Dikra Bechard<\/strong><br \/>\nSales Representative<br \/>\nGenesys<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=\u00a0\u00bbyes\u00a0\u00bb content_placement=\u00a0\u00bbtop\u00a0\u00bb el_class=\u00a0\u00bbspeaker_list\u00a0\u00bb][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_single_image image=\u00a0\u00bb450788&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><b>Cristina Barlier<br \/>\n<\/b>Senior Solutions Consultant<br \/>\nGenesys<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column width=\u00a0\u00bb2\/3&Prime;][vc_column_text] Webinaire \u00e0 la demand [\/vc_column_text][vc_column_text] [\/vc_column_text][vc_column_text] \u00c9laborez un business plan \u00e0 toute \u00e9preuve pour passer au cloud 13 octobre 2022, 11 h \u00e0 Paris[\/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text] L&rsquo;avenir est agile. Et c&rsquo;est dans le cloud.\u00a0 L&rsquo;\u00e9conomie de l&rsquo;exp\u00e9rience d&rsquo;aujourd&rsquo;hui exige une adaptabilit\u00e9 sans pr\u00e9c\u00e9dent. De nouveaux canaux \u00e9mergent. Les attentes des clients \u00e9voluent. Et il est [&hellip;]<\/p>\n","protected":false},"author":731,"featured_media":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-447146","webinars","type-webinars","status-publish","hentry"],"acf":{"asset_expiration":"","meta_description":"L'avenir est agile. 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Veuillez ajouter @email.genesys.com et @zoom.us \u00e0 votre liste d&rsquo;exp\u00e9diteurs s\u00e9curis\u00e9s pour garantir la bonne r\u00e9ception de l&rsquo;e-mail et pr\u00e9voyez jusqu&rsquo;\u00e0 20 minutes pour la r\u00e9ception de l&rsquo;e-mail. Il se peut que vous trouviez votre e-mail de confirmation dans votre dossier de courrier ind\u00e9sirable ou de spam.<\/p>\n","ns_title":"","resource_next_steps":"","media_position":"left"},"_links":{"self":[{"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/webinars\/447146","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/webinars"}],"about":[{"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/types\/webinars"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/users\/731"}],"version-history":[{"count":13,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/webinars\/447146\/revisions"}],"predecessor-version":[{"id":455019,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/webinars\/447146\/revisions\/455019"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/media?parent=447146"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/tax_priority?post=447146"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/tax_contenttheme?post=447146"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/tax_bundle?post=447146"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/tax_contenttheme2?post=447146"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/tax_capability_sitewide?post=447146"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/tax_products_programs?post=447146"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/tax_buying_job?post=447146"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/tax_buyer_persona?post=447146"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/tax_sector?post=447146"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/tax_segment?post=447146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}