{"id":78749,"date":"2018-04-10T05:18:56","date_gmt":"2018-04-10T05:18:56","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=78749"},"modified":"2026-02-23T23:30:41","modified_gmt":"2026-02-24T07:30:41","slug":"newsroom","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/fr-fr\/company\/newsroom","title":{"rendered":"Newsroom Genesys"},"content":{"rendered":"

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Newsroom Genesys<\/h1>\n

Les derni\u00e8res actualit\u00e9s et perspectives de Genesys<\/h2>\n

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Abonnez-vous pour recevoir des nouvelles<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=\u00a0\u00bb%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D\u00a0\u00bb el_class=\u00a0\u00bbpt-0″][vc_row][vc_column]
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Recherche<\/a><\/div><\/div>

1<\/span> - 9<\/span> de 49<\/span> R\u00e9sultats pour \"<\/span>\"<\/span><\/p><\/div>

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News<\/p>

Adoption massive de l\u2019IA dans l\u2019orchestration de l\u2019exp\u00e9rience client : Genesys annonce un quatri\u00e8me trimestre record<\/h3><\/div>

03\/26\/2026<\/p>

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\"Felipe<\/div>

News<\/p>

Genesys nomme Felipe Schwartzmann Vice-pr\u00e9sident senior et responsable des ventes pour l'EMEA<\/h3><\/div>

03\/09\/2026<\/p>

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Blog<\/p>

Quand l'orchestration de l'exp\u00e9rience pilot\u00e9e par\u00a0IA comble le foss\u00e9 exp\u00e9rientiel pour les secteurs r\u00e9glement\u00e9s europ\u00e9ens<\/h3><\/div>

02\/18\/2026<\/p>

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\"Esr<\/div>

News<\/p>

AWS European Sovereign Cloud : Genesys lance l'orchestration d'exp\u00e9rience agentique g\u00e9n\u00e9r\u00e9e par l'IA<\/h3><\/div>

02\/18\/2026<\/p>

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Blog<\/p>

Comment les grands mod\u00e8les d'action vont alimenter l'orchestration agentique<\/h3><\/div>

02\/10\/2026<\/p>

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Blog<\/p>

De la conversation \u00e0 la r\u00e9solution\u00a0: d\u00e9couvrez Genesys\u00a0Cloud Agentic Virtual Agent<\/h3><\/div>

02\/10\/2026<\/p>

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News<\/p>

Genesys d\u00e9voile le premier agent virtuel agentique du secteur, propuls\u00e9 par des LAMs, pour l\u2019exp\u00e9rience client des entreprises<\/h3><\/div>

02\/10\/2026<\/p>

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Blog<\/p>

IA, confiance et avenir de la CX\u00a0: les conclusions de Davos\u00a02026<\/h3><\/div>

01\/29\/2026<\/p>

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News<\/p>

Genesys \u00e9tend sa pr\u00e9sence mondiale et son niveau de conformit\u00e9 pour acc\u00e9l\u00e9rer l\u2019essor d\u2019une IA agentique de confiance<\/h3><\/div>

12\/10\/2025<\/p>

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