{"id":78193,"date":"2018-08-10T10:39:00","date_gmt":"2018-08-10T17:39:00","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=78193"},"modified":"2021-02-09T23:51:38","modified_gmt":"2021-02-10T07:51:38","slug":"purebridge-for-individuals","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/fr-fr\/better-results\/purebridge-for-individuals","title":{"rendered":"PureBridge pour les particuliers"},"content":{"rendered":"

[vc_section full_width=\u00a0\u00bbstretch_row\u00a0\u00bb el_class=\u00a0\u00bbsection_header\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1524059717904{background-image: url(https:\/\/www.genesys.com\/media\/Customer-Experience-Achieve-Better-Results.jpg?id=8346) !important;}\u00a0\u00bb][vc_row equal_height=\u00a0\u00bbyes\u00a0\u00bb content_placement=\u00a0\u00bbmiddle\u00a0\u00bb][vc_column][vc_column_text]<\/p>\n

Devenez un champion de l’exp\u00e9rience client<\/h1>\n

[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=\u00a0\u00bbstretch_row\u00a0\u00bb el_class=\u00a0\u00bbcta-bar\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1522458207688{padding-top: 0px !important;padding-bottom: 0px !important;}\u00a0\u00bb][vc_row full_width=\u00a0\u00bbstretch_row\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1522458201976{padding-top: 0px !important;padding-bottom: 0px !important;}\u00a0\u00bb][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=\u00a0\u00bbstretch_row\u00a0\u00bb][vc_row][vc_column][vc_column_text]<\/p>\n

Obtenez les comp\u00e9tences dont vous avez besoin<\/h2>\n

Dans le march\u00e9 actuel domin\u00e9 par les services et les donn\u00e9es, les comp\u00e9tences en mati\u00e8re d’exp\u00e9rience client sont plus recherch\u00e9es que jamais. Les consommateurs sont plus mobiles, s’attendent \u00e0 une facilit\u00e9 d’utilisation et \u00e0 la possibilit\u00e9 de contacter les entreprises quand ils le veulent et comme ils le veulent.<\/span><\/p>\n

Gr\u00e2ce \u00e0\u00a0Genesys, profitez de cours en ligne gratuits pour suivre les tendances commerciales et les avanc\u00e9es technologiques en mati\u00e8re d’exp\u00e9rience client (CX). Explorez la s\u00e9rie de cours\u00a0CX<\/a>, compos\u00e9e de courtes sessions interactives qui pr\u00e9sentent de vrais clients et leurs d\u00e9fis\u00a0CX et dans lesquelles nos experts vous guident parmi divers sc\u00e9narios. Consultez \u00e9galement le cours d’accr\u00e9ditation professionnelle\u00a0CX<\/a> pour en apprendre davantage sur la cartographie des parcours, le d\u00e9veloppement d’identit\u00e9 et la v\u00e9ritable signification de la voix du client pour votre strat\u00e9gie\u00a0CX.<\/span><\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=\u00a0\u00bbstretch_row\u00a0\u00bb disable_element=\u00a0\u00bbyes\u00a0\u00bb][vc_row full_width=\u00a0\u00bbstretch_row\u00a0\u00bb][vc_column]

Assister au dernier cours CX<\/h3>
Start now<\/a><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=\u00a0\u00bbstretch_row\u00a0\u00bb][vc_row equal_height=\u00a0\u00bbyes\u00a0\u00bb content_placement=\u00a0\u00bbmiddle\u00a0\u00bb][vc_column][vc_column_text]<\/p>\n

V\u00e9rifiez vos connaissances en mati\u00e8re d’exp\u00e9rience client<\/h3>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=\u00a0\u00bbno-bg\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/3″]

\"Awards

Devenez un champion de l’exp\u00e9rience client<\/h4>\n

Participez GRATUITEMENT au cours d’accr\u00e9ditation professionnelle en exp\u00e9rience client et acqu\u00e9rez les bases pour cr\u00e9er une excellente exp\u00e9rience client.<\/p>\n<\/div>

D\u00e9marrer<\/div><\/div><\/div><\/a><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section full_width=\u00a0\u00bbstretch_row\u00a0\u00bb el_class=\u00a0\u00bbsection_header\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1524059717904{background-image: url(https:\/\/www.genesys.com\/media\/Customer-Experience-Achieve-Better-Results.jpg?id=8346) !important;}\u00a0\u00bb][vc_row equal_height=\u00a0\u00bbyes\u00a0\u00bb content_placement=\u00a0\u00bbmiddle\u00a0\u00bb][vc_column][vc_column_text] Devenez un champion de l’exp\u00e9rience client [\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=\u00a0\u00bbstretch_row\u00a0\u00bb el_class=\u00a0\u00bbcta-bar\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1522458207688{padding-top: 0px !important;padding-bottom: 0px !important;}\u00a0\u00bb][vc_row full_width=\u00a0\u00bbstretch_row\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1522458201976{padding-top: 0px !important;padding-bottom: 0px !important;}\u00a0\u00bb][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=\u00a0\u00bbstretch_row\u00a0\u00bb][vc_row][vc_column][vc_column_text] Obtenez les comp\u00e9tences dont vous avez besoin Dans le march\u00e9 actuel domin\u00e9 par les services et les donn\u00e9es, les comp\u00e9tences en mati\u00e8re d’exp\u00e9rience client sont plus […]<\/p>\n","protected":false},"author":15,"featured_media":11515,"parent":78203,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-78193","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/pages\/78193","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/comments?post=78193"}],"version-history":[{"count":5,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/pages\/78193\/revisions"}],"predecessor-version":[{"id":363673,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/pages\/78193\/revisions\/363673"}],"up":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/pages\/78203"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/media\/11515"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/media?parent=78193"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}