{"id":643126,"date":"2026-10-05T08:32:44","date_gmt":"2026-10-05T15:32:44","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&p=643126"},"modified":"2026-10-13T00:59:36","modified_gmt":"2026-10-13T07:59:36","slug":"les-rencontres-de-lexperience","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/fr-fr\/events\/les-rencontres-de-lexperience","title":{"rendered":"Les Rencontres de l\u2019Exp\u00e9rience"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_section sec_modern_width=\u00a0\u00bbenable\u00a0\u00bb content_placement=\u00a0\u00bbmiddle\u00a0\u00bb flair=\u00a0\u00bb%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1790595274061{background-image: url(https:\/\/www.genesys.com\/media\/Threads-Left-Bottom-Header-Bg_01.png?id=640785) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb el_id=\u00a0\u00bbform\u00a0\u00bb][vc_row background_color=\u00a0\u00bbbgc-glass\u00a0\u00bb content_placement=\u00a0\u00bbmiddle\u00a0\u00bb el_class=\u00a0\u00bbform-card\u00a0\u00bb][vc_column offset=\u00a0\u00bbvc_col-lg-6 vc_col-md-6″][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n

\u00c9v\u00e9nement<\/p>\n

Innover l\u2019Exp\u00e9rience<\/h1>\n

Une apr\u00e8s-midi pour repenser l\u2019exp\u00e9rience. Une soir\u00e9e pour prolonger les rencontres.<\/h2>\n

Genesys change de d\u00e9cor et investit La Felicit\u00e0 pour r\u00e9unir celles et ceux qui fa\u00e7onnent aujourd\u2019hui l\u2019exp\u00e9rience client : d\u00e9cideurs m\u00e9tiers, IT, digital, IA et marketing.<\/p>\n

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10 d\u00e9c. 2026 | Station F, Paris 13e<\/h5>\n

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\u00c7a m'int\u00e9resse<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=\u00a0\u00bbenable\u00a0\u00bb flair=\u00a0\u00bb%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D\u00a0\u00bb el_id=\u00a0\u00bbwhy-attend\u00a0\u00bb][vc_row][vc_column width=\u00a0\u00bb1\/2″][vc_single_image image=\u00a0\u00bb645857″ alignment=\u00a0\u00bbcenter\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb rounded_corners=\u00a0\u00bbrounded-xs\u00a0\u00bb][\/vc_column][vc_column width=\u00a0\u00bb5\/12″ offset=\u00a0\u00bbvc_col-sm-offset-1″][vc_column_text css=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbmb-2″]<\/p>\n

Une exp\u00e9rience pens\u00e9e pour vous faire avancer<\/h3>\n

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PRENEZ DE LA HAUTEUR<\/p>\n

D\u00e9cryptez les grandes transformations qui redessinent la CX et d\u00e9couvrez ce que l\u2019\u00e8re agentique change concr\u00e8tement pour les entreprises.[\/vc_column_text][vc_column_text ct_style=\u00a0\u00bblist-block\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n

PASSEZ DU CONCEPT AU CONCRET<\/p>\n

D\u00e9couvrez comment d\u2019autres organisations utilisent d\u00e9j\u00e0 l\u2019IA, l\u2019automatisation et l\u2019orchestration pour transformer leurs op\u00e9rations et leurs exp\u00e9riences.[\/vc_column_text][vc_column_text ct_style=\u00a0\u00bblist-block\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n

ENTREZ DANS LES COULISSES<\/p>\n

Profitez de retours d\u2019exp\u00e9rience clients sans langue de bois : d\u00e9cisions, d\u00e9ploiements, enseignements et r\u00e9sultats.[\/vc_column_text][vc_column_text ct_style=\u00a0\u00bblist-block\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n

RENCONTREZ VOS PAIRS<\/p>\n

\u00c9changez avec des dirigeants et experts CX, IT, digital et marketing confront\u00e9s aux m\u00eames transformations que vous.[\/vc_column_text][vc_column_text ct_style=\u00a0\u00bblist-block\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n

ET RESTEZ POUR LA SUITE\u2026<\/p>\n

Parce que certaines des meilleures conversations commencent lorsque les pr\u00e9sentations s\u2019arr\u00eatent.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=\u00a0\u00bbenable\u00a0\u00bb background_color=\u00a0\u00bbbgc-lgray\u00a0\u00bb flair=\u00a0\u00bb%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D\u00a0\u00bb el_id=\u00a0\u00bbagenda\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1787298544437{margin-top: 25px !important;}\u00a0\u00bb][vc_row][vc_column width=\u00a0\u00bb1\/6″][\/vc_column][vc_column width=\u00a0\u00bb4\/6″][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n

Programme<\/h2>\n

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10 d\u00e9cembre 2026<\/h3><\/div>

13:00 – 14:00<\/p>

Bienvenue \u00e0 La Felicit\u00e0<\/h3><\/div>

Accueil & networking<\/p>\n<\/div><\/div><\/div>

14:00 – 15:30<\/p>

La sc\u00e8ne principale<\/h3><\/div>

Keynotes \u00b7 Vision \u00b7 IA \u00b7 Innovation \u00b7 Exp\u00e9rience<\/p>\n<\/div><\/div><\/div>

15:30 – 16:00<\/p>

La pausa<\/h3><\/div>

Caf\u00e9 & rencontres<\/p>\n<\/div><\/div><\/div>

16:00 – 18:00<\/p>

Dans les coulisses de la CX<\/h3><\/div>

Sessions autour de retours d\u2019exp\u00e9rience clients<\/p>\n<\/div><\/div><\/div>

18:00 – 19:00<\/p>

Pl\u00e9ni\u00e8re de cl\u00f4ture<\/h3><\/div><\/div>

19:00 – 23:00<\/p>

Conference off. Party on.<\/h3><\/div>

Cocktail d\u00eenatoire \u00b7 Networking \u00b7 DJ \u00b7 Party<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>[vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Plus de d\u00e9tails \u00e0 venir.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=\u00a0\u00bbenable\u00a0\u00bb flair=\u00a0\u00bb%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D\u00a0\u00bb][vc_row][vc_column width=\u00a0\u00bb1\/2″][vc_column_text css=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbmb-2″]<\/p>\n

Des histoires clients que vous n\u2019entendrez pas dans une d\u00e9mo<\/h3>\n

[\/vc_column_text][vc_column_text ct_style=\u00a0\u00bblist-block\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]Au c\u0153ur de l\u2019apr\u00e8s-midi, plusieurs sessions en petits groupes vous permettront de d\u00e9couvrir les coulisses de projets men\u00e9s par des entreprises fran\u00e7aises<\/strong>.<\/p>\n

Leurs ambitions. Leurs choix. Les obstacles rencontr\u00e9s. Les r\u00e9sultats. Et ce qu\u2019elles feraient diff\u00e9remment aujourd\u2019hui.<\/p>\n

Des \u00e9changes directs avec celles et ceux qui transforment r\u00e9ellement leur CX, avec la possibilit\u00e9 de poser vos questions et de confronter leur exp\u00e9rience \u00e0 vos propres enjeux.[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb5\/12″ offset=\u00a0\u00bbvc_col-sm-offset-1″][vc_column_text css=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbmb-2″]<\/p>\n

Et pourquoi la Station F ?<\/h3>\n

[\/vc_column_text][vc_column_text ct_style=\u00a0\u00bblist-block\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]Parce qu\u2019une nouvelle fa\u00e7on de parler d\u2019exp\u00e9rience m\u00e9ritait un autre type d\u2019exp\u00e9rience.<\/strong><\/p>\n

Install\u00e9e au c\u0153ur de Station F, La Felicit\u00e0 casse les codes du lieu \u00e9v\u00e9nementiel traditionnel : architecture industrielle spectaculaire, v\u00e9g\u00e9tation, grandes tabl\u00e9es, bars, cuisines italiennes et espaces qui se transforment au fil de la journ\u00e9e.<\/p>\n

Un lieu qui ressemble \u00e0 l\u2019\u00e9v\u00e9nement que nous voulons cr\u00e9er : ouvert, vivant et r\u00e9solument diff\u00e9rent.<\/p>\n

Une sc\u00e8ne. Des histoires vraies. Des centaines de professionnels. Et une soir\u00e9e qui ne s\u2019arr\u00eate pas \u00e0 la derni\u00e8re slide.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=\u00a0\u00bbenable\u00a0\u00bb disable_element=\u00a0\u00bbyes\u00a0\u00bb flair=\u00a0\u00bb%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1790592085906{padding-right: 0px !important;padding-left: 0px !important;}\u00a0\u00bb el_id=\u00a0\u00bbsponsors\u00a0\u00bb][vc_row css=\u00a0\u00bb.vc_custom_1779181044030{padding-right: 40px !important;padding-left: 40px !important;}\u00a0\u00bb][vc_column width=\u00a0\u00bb2\/3″ offset=\u00a0\u00bbvc_col-sm-offset-0″][vc_column_text css=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbm-0″]<\/p>\n

Our sponsors<\/h2>\n

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Platinum<\/h3>\n

Sponsors<\/p>\n

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Gold<\/h3>\n

Sponsors<\/p>\n

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Silver<\/h3>\n

Sponsors<\/p>\n

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Speakers<\/p>\n

Hear from visionaries shaping the future<\/h2>\n

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Coming soon<\/p>\n

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\n\n \"Guillaume\n \n

Guillaume Lardeux<\/p>\n

\n SVP, Head of Transformation & Office of the CEO, Genesys <\/p>\n \n

<\/div> <\/a>\n <\/div>\n <\/div>\n\n
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\n \"Guillaume\n <\/div>\n \n
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Guillaume Lardeux<\/p>\n

\n SVP, Head of Transformation & Office of the CEO, Genesys <\/strong>\n <\/p>\n\n \n <\/div>\n <\/div>\n \n

\n \u00d7<\/span>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n [\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/3″]\n
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\n\n \"Rakesh\n \n

Rakesh Tailor<\/p>\n

\n VP, Product Management, Genesys <\/p>\n \n

<\/div> <\/a>\n <\/div>\n <\/div>\n\n
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\n \"Rakesh\n <\/div>\n \n
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Rakesh Tailor<\/p>\n

\n VP, Product Management, Genesys <\/strong>\n <\/p>\n\n \n <\/div>\n <\/div>\n \n

\n \u00d7<\/span>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n [\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/3″]\n
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\n\n \"Michael\n \n

Michael Wiesblatt<\/p>\n

\n VP, Sales \u2013 Canada & Strategic Accounts, Genesys <\/p>\n \n

<\/div> <\/a>\n <\/div>\n <\/div>\n\n
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\n \"Michael\n <\/div>\n \n
\n

Michael Wiesblatt<\/p>\n

\n VP, Sales \u2013 Canada & Strategic Accounts, Genesys <\/strong>\n <\/p>\n\n \n <\/div>\n <\/div>\n \n

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Venue<\/p>\n

Renaissance Dallas at Plano Legacy West Hotel<\/h2>\n

6007 Legacy Dr, Plano, TX 75024<\/p>\n

Get directions<\/a><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=\u00a0\u00bbenable\u00a0\u00bb full_width=\u00a0\u00bbstretch_row_content\u00a0\u00bb disable_element=\u00a0\u00bbyes\u00a0\u00bb flair=\u00a0\u00bb%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D\u00a0\u00bb el_id=\u00a0\u00bbfaq\u00a0\u00bb][vc_row][vc_column][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n

Frequently asked questions about Xperience on Tour Dallas<\/h2>\n

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Who can I contact with questions?<\/h3><\/i><\/div>

Check out our answers to frequently asked questions here to help prepare for the event. If you have any additional questions, feel free to contact XPRonTourNA@genesys.com<\/a> or your regional contact person.<\/p>\n<\/div><\/div><\/div>

What is Genesys Xperience on Tour?<\/h3><\/i><\/div>

Genesys Xperience on Tour is the roll out of Xperience 2026, the annual global event where industry leaders, technology enthusiasts and professionals come together to explore the latest in customer experience innovation, AI and cloud solutions. It features keynote speakers, breakout sessions and networking opportunities with experts and thought leaders in the field.<\/span><\/p>\n<\/div><\/div><\/div>

Is there a registration fee for Xperience on Tour?<\/h3><\/i><\/div>

No, Xperience on Tour is free for our customers and new organizations. Please make sure you will register soon to reserve your spot on time.<\/span><\/p>\n<\/div><\/div><\/div>

Is Genesys offering recommended hotel options for the locations?<\/h3><\/i><\/div>

In case you need a hotel, you are free to select and book your preferred stay. Xperience on Tour does not have hotel facilities.<\/span><\/p>\n<\/div><\/div><\/div>

Is there value in my organization sponsoring Xperience?<\/h3><\/i><\/div>

Sponsoring Xperience on Tour positions your brand at the forefront of customer experience innovation while connecting with key decision-makers. Enjoy visibility among targeted CX professionals and IT leaders seeking solutions to enhance customer engagement. Leverage branding opportunities and networking sessions to generate leads and establish thought leadership. To learn more about our options and discounts for sponsoring multiple events, contact XPRonTourNA@genesys.com<\/a>.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_section sec_modern_width=\u00a0\u00bbenable\u00a0\u00bb content_placement=\u00a0\u00bbmiddle\u00a0\u00bb flair=\u00a0\u00bb%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1790595274061{background-image: url(https:\/\/www.genesys.com\/media\/Threads-Left-Bottom-Header-Bg_01.png?id=640785) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb el_id=\u00a0\u00bbform\u00a0\u00bb][vc_row background_color=\u00a0\u00bbbgc-glass\u00a0\u00bb content_placement=\u00a0\u00bbmiddle\u00a0\u00bb el_class=\u00a0\u00bbform-card\u00a0\u00bb][vc_column offset=\u00a0\u00bbvc_col-lg-6 vc_col-md-6″][vc_column_text css=\u00a0\u00bb\u00a0\u00bb] \u00c9v\u00e9nement Innover l\u2019Exp\u00e9rience Une apr\u00e8s-midi pour repenser l\u2019exp\u00e9rience. Une soir\u00e9e pour prolonger les rencontres. Genesys change de d\u00e9cor et investit La Felicit\u00e0 pour r\u00e9unir celles et ceux qui fa\u00e7onnent aujourd\u2019hui l\u2019exp\u00e9rience client : d\u00e9cideurs m\u00e9tiers, […]<\/p>\n","protected":false},"author":1014,"featured_media":645857,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-643126","events","type-events","status-publish","has-post-thumbnail","hentry","event_type-industry-events"],"acf":{"event_type":"xperience","event_status":"ontime","event_start_date":"12\/10\/2026","event_end_date":"12\/10\/2026","event_location":"Paris","event_venue_name":"Station F","country":"France","state":"Texas","venue_map":{"address":"La Felicit\u00e0, Parvis Alan Turing, Paris, France","lat":48.8334295,"lng":2.3718736,"zoom":14,"place_id":"ChIJk16wp8Fz5kcRkHv9uQxB30M","name":"La Felicit\u00e0","street_number":"5","street_name":"Parvis Alan Turing","street_name_short":"Parv. Alan Turing","city":"Paris","state":"\u00cele-de-France","state_short":"IDF","post_code":"75013","country":"France","country_short":"FR"},"meta_title":"Les Rencontres de l\u2019Exp\u00e9rience | Genesys","meta_description":"","no_index":false,"no_follow":false,"meta_twitter_title":"Les Rencontres de l\u2019Exp\u00e9rience | Genesys","meta_twitter_description":"","meta_facebook_title":"Les Rencontres de l\u2019Exp\u00e9rience | Genesys","meta_facebook_description":"","hide_navigation":"false","hide_footer":"false","item_nav_hide":"no","utm_pass":false,"asset_expiration":"","enable_external_utm":false,"add_to_global_events":false,"disable_chat":false,"enable_ab_test":false,"event_header_bgc":"orange","event_header_title":"Xperience on Tour Atlanta ","event_description_title":"Unmatched Value. One Investment.","event_description":"","disable_registration":false,"form_header_alignment":"center","form_header":"The moment to define your AI-Powered CX strategy is now","form_button":"Secure my spot","is_external_registration":[],"form_field_settings":["form_known","form_prefill","form_pp","cb_available","nolazy"],"form_setup":{"events_field_config":"default","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_country","fl_city","fl_jobfunction1","fl_joblevel1","fl_title","fl_website","fl_industry1","fl_levelofinterest1","fl_numberofagentsform1"],"additional_custom_form_fields":{"advance_fields":false},"cust_form_id":"","form_cid":"","multiple_cid":false,"multiple_cid_setup":false,"ar_status":"no","ar_title":"custom","ar_custom_title":"Thank you for scheduling time to meet at Enterprise Connect 2025.","ar_url":"custom","ar_custom_url":"","custom_ty":"

Thank you for taking the time to register for Xperience on Tour Atlanta.\u00a0 We look forward to connecting and discussing how Genesys can help deliver the next level of experience for your customers and employees.<\/p>\n"},"additional_form_content":"","disable_content_section":false,"event_content_template":"b1","event_title_group":{"title":"","sub_title":""},"media_content":{"select_media":"image","content_image":623996,"content_video":""},"text_content":{"sub_title_h4":"Loyal customers. Efficient teams. That\u2019s\u00a0CX\u00a0done right.","text_content":"

Define What\u2019s Next\u200b<\/strong><\/h4>\n

Cut through the AI hype and leave with a clear, actionable orchestration plan to guide investments and align your organization.\u200b<\/p>\n

Learn What\u2019s Working\u200b<\/strong><\/h4>\n

Hear exclusively first-hand at how leading brands and peers are applying AI today and what\u2019s delivering real results.\u200b<\/p>\n

Build Actionable Skills\u200b<\/strong><\/h4>\n

Unlimited access to hands-on training that enables you and your teams to execute, not just plan.\u200b<\/p>\n

Unlock Insider Access\u200b<\/strong><\/h4>\n

Get in front of Genesys experts, partners, and innovations and be the first to see it, know it, and use it.\u200b<\/p>\n","cta_text":"","cta_url":""},"disable_agenda_section":false,"disable_speaker_section":false,"disable_venue_section":false,"enable_map":true,"disable_faq_section":false,"disable_sponsor_section":false,"disable_additional_content_section":true,"additional_content_template":"d3","additional_title_group":{"title":"","sub_title":""},"additional_media_content":{"select_media":"image","content_image":false,"content_video":""},"additional_text_content":{"sub_title_h4":"","text_content":"

Capgemini reception\u200b sponsored by Genesys<\/h4>\n

\"\"<\/p>\n

Reception sponsored by Genesys\u200b at the SF Museum of Modern Art\u200b<\/span> on Tuesday, October 14 from 6:30 pm to 9:30 pm<\/p>\n

Save my spot\u00a0<\/strong><\/a><\/p>\n","cta_text":"More info coming soon ","cta_url":""},"nav_logo":637300,"nav_form_text":"","disable_navigation_form_link":false,"event_date_format":"default","event_time_format":"h:i a","event_hashtag":"","w_tycontent":"","custom_canonical_url":"","disable_next_steps":false,"next_steps_type":"default","ns_title":"","resource_next_steps":"","external_registration_link":"https:\/\/enterpriseconnect.com\/passes-pricing","text_content_2":{"sub_title_h4":"Must-see Genesys sessions","text_content":"

Get ready for an exciting lineup of sessions led by Genesys’ thought leaders.<\/p>\n

\n

Genesys & Salesforce: Chart Your Path to an Agentic Future<\/b>\u200b<\/p>\n