{"id":483886,"date":"2024-01-02T05:37:25","date_gmt":"2024-01-02T13:37:25","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&p=483886"},"modified":"2024-09-20T17:37:53","modified_gmt":"2024-09-21T00:37:53","slug":"diner-agora-lyon","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/fr-fr\/events\/diner-agora-lyon","title":{"rendered":"D\u00eener AGORA Lyon"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1014,"featured_media":484128,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-483886","events","type-events","status-publish","has-post-thumbnail","hentry","event_type-industry-events"],"acf":{"event_type":"industry","event_status":"ontime","event_start_date":"09\/10\/2024","event_start_time":"19:00:00","event_end_date":"09\/10\/2024","event_location":"Le Cercle de L'Union : 27 Pl. Bellecour - 69002 Lyon","event_venue_name":"Le Cercle de L'Union ","country":"France","venue_map":false,"meta_title":"D\u00eener AGORA Lyon","meta_description":"Des soir\u00e9es exceptionnelles organis\u00e9e par le Club AGORA des directeurs de l'exp\u00e9rience client en collaboration avec Genesys, leader mondial des solutions de centre de contact et d'exp\u00e9rience client. Ces moments d'\u00e9changes et de partage sont plac\u00e9s sous le signe de la connaissance autour de l'am\u00e9lioration des outils et des processus de relation client.","no_index":false,"no_follow":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","custom_canonical_url":"","hide_navigation":"false","hide_footer":"false","item_nav_hide":"no","utm_pass":false,"disable_chat":false,"asset_expiration":"","enable_external_utm":false,"add_to_global_events":false,"enable_ab_test":false,"event_header_bgc":"orange","event_header_title":"D\u00eener AGORA","event_description_title":"Faites partie d\u2019une communaut\u00e9 r\u00e9gionale de professionnels de la CX !","event_description":"Genesys contribue \u00e0 favoriser le d\u00e9veloppement local du march\u00e9 de l'exp\u00e9rience client","disable_registration":false,"form_header_alignment":"left","form_header":"","form_button":"S'inscrire ","is_external_registration":[],"form_field_settings":["form_known","form_prefill","form_pp","cb_available","form_reach","nolazy"],"form_setup":{"events_field_config":"advanced","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_country","fl_jobfunction1","fl_joblevel1","fl_title"],"additional_custom_form_fields":{"advance_fields":false},"cust_form_id":"","form_cid":"7014X000003Af8YQAS","multiple_cid":false,"multiple_cid_setup":false,"ar_status":"no","ar_title":"default","ar_custom_title":"","ar_url":"default","ar_custom_url":"","custom_ty":"

Afin de finaliser votre inscription, veuillez vous rendre sur le site du club Agora des Directeurs de l’exp\u00e9rience client.<\/a><\/strong><\/p>\n

Nous vous remercions de vous \u00eatre inscrits \u00e0 l’AGORA Lyon et nous sommes impatients de vous rencontrer lors de cette soir\u00e9e exceptionnelle.<\/p>\n

L’\u00e9quipe Genesys<\/p>\n"},"additional_form_content":"","disable_content_section":false,"event_content_template":"f","event_title_group":{"title":"Sujet : Comment le Lean peut apporter de la performance et servir de levier \u00e0 la relation client ?","sub_title":""},"media_content":{"select_media":"image","content_image":483893,"content_video":""},"text_content":{"sub_title_h4":"","text_content":"

Durant cette soir\u00e9e, nous aurons le plaisir d’\u00e9couter la pr\u00e9sentation concernant l’eco-system de V\u00e9olia, les basiques op\u00e9rationnels du Lean, les gains de cette transformation et les nouvelles pratiques install\u00e9e.<\/p>\n

 <\/p>\n

D\u00e9couvrez les prochains d\u00eeners organis\u00e9s par le Club Agora des Directeurs de l’exp\u00e9rience client Lyon<\/strong> en collaboration avec Genesys, leader mondial des solutions de centre de contact et d’exp\u00e9rience client. Rejoignez-nous lors de cet \u00e9v\u00e9nement mensuel d\u00e9di\u00e9 \u00e0 l’am\u00e9lioration des outils et des processus de relation client.<\/p>\n

Au cours de cette soir\u00e9e, nous aurons l’opportunit\u00e9 d’\u00e9changer et de partager des id\u00e9es novatrices pour transformer l’exp\u00e9rience client.<\/p>\n

R\u00e9servez votre place d\u00e8s maintenant pour le d\u00eener de l\u2019AGORA Lyon et faites partie d\u2019une communaut\u00e9 r\u00e9gionale de professionnels. Ensemble, nous pourrons repousser les limites de l\u2019innovation et cr\u00e9er des exp\u00e9riences client exceptionnelles.<\/p>\n","cta_text":"","cta_url":""},"disable_agenda_section":false,"disable_speaker_section":true,"disable_venue_section":true,"enable_map":true,"disable_faq_section":true,"disable_sponsor_section":true,"disable_partner_section":true,"event_partners_title":"","event_partners_subtitle":"","event_partners_columns":"5","disable_additional_content_section":true,"additional_content_template":"a1","additional_title_group":{"title":"","sub_title":""},"additional_media_content":{"select_media":"image","content_image":false,"content_video":""},"additional_text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"nav_logo":false,"nav_form_text":"","disable_navigation_form_link":false,"event_date_format":"default","event_time_format":"H:i","event_hashtag":"","w_tycontent":"","disable_next_steps":false,"display_desc":false,"next_steps_type":"default","title_align":"left","ns_title":"","ns_subtitle":"","resource_next_steps":"","event_speakers":[{"speaker_name":"","speaker_position":"","speaker_description":"","speaker_image":false,"speaker_social":false}],"event_agenda_group":[{"agenda_group_title":"","event_agenda":[{"agenda_date":"10\/09\/2024","agenda_tab_label":"","agenda_details":[{"agenda_title":"Cocktail de bienvenue","agenda_start_time":"19:00:00","agenda_end_time":"","agenda_single_description":"