{"id":413687,"date":"2022-01-03T09:38:26","date_gmt":"2022-01-03T17:38:26","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&#038;p=413687"},"modified":"2022-01-14T03:33:25","modified_gmt":"2022-01-14T11:33:25","slug":"agora-live-2022","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/fr-fr\/events\/agora-live-2022","title":{"rendered":"AGORA LIVE 2022"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":565,"featured_media":341842,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-413687","events","type-events","status-publish","has-post-thumbnail","hentry"],"acf":{"event_type":"cxtour","event_status":"ontime","event_start_date":"01\/26\/2022","event_end_date":"01\/28\/2022","event_location":"Virtuel","event_venue_name":"","country":"France","venue_map":false,"hide_navigation":"false","hide_footer":"false","item_nav_hide":"no","utm_pass":false,"asset_expiration":"","enable_external_utm":false,"add_to_global_events":false,"disable_chat":false,"enable_ab_test":false,"event_header_bgc":"orange","event_header_title":"","event_description_title":"L\u2019Agora Live de l\u2019Exp\u00e9rience Client","event_description":"Genesys participe \u00e0 l'AGORA-live 2022. Cet \u00e9v\u00e9nement r\u00e9unit virtuellement, deux fois par an, les d\u00e9cideurs en mati\u00e8re d'exp\u00e9rience client. Cette nouvelle \u00e9dition pr\u00e9sentera les clefs op\u00e9rationnelles et les solutions technologiques pour am\u00e9liorer la productivit\u00e9 et l'implication des agents des centres de contacts.","disable_registration":false,"form_header_alignment":"left","form_header":"","form_button":"S'inscrire","is_external_registration":[],"form_field_settings":["form_known","form_prefill","form_pp","cb_available","form_reach","nolazy"],"form_setup":{"events_field_config":"default","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_country","fl_city","fl_jobfunction1","fl_joblevel1","fl_title","fl_website","fl_industry1","fl_levelofinterest1","fl_numberofagentsform1"],"additional_custom_form_fields":{"advance_fields":false},"cust_form_id":"","form_cid":"","multiple_cid":true,"multiple_cid_setup":[{"label":"26\/01 - 9h35 : Exp\u00e9rience client 2022 & nouveaux usages digitaux ","cid":"7011T000001YgLaQAK","url":""},{"label":"26\/01 - 10h40 : HomeServe, comment renforcer la CX et l'EX dans un contexte de croissance et de diversification ?","cid":"7011T000001YgMNQA0","url":""},{"label":"27\/01 - 9h35 : R\u00e9seaux d\u2019agences, back-office et centre de service clients : comment conserver une coh\u00e9rence d\u2019exp\u00e9rience client","cid":"7011T000001YgMIQA0","url":""}],"ar_status":"Event","ar_title":"default","ar_custom_title":"","ar_url":"default","ar_custom_url":"","custom_ty":"<p style=\"text-align: left;\">Bonjour,<br \/>\nNous nous remer\u00e7ions pour votre inscription et vous proposons de finaliser celle-ci en vous dirigeant vers le site de l&rsquo;organisateur de l&rsquo;\u00e9v\u00e9nement :<\/p>\n<ul style=\"text-align: left;\">\n<li style=\"text-align: left;\">Pour la keynote \u00ab\u00a0Exp\u00e9rience client 2022 &amp; 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