{"id":135561,"date":"2019-03-18T09:08:32","date_gmt":"2019-03-18T16:08:32","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&p=135561"},"modified":"2019-03-21T03:13:06","modified_gmt":"2019-03-21T10:13:06","slug":"salon-relation-client","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/fr-fr\/events\/salon-relation-client","title":{"rendered":"Strat\u00e9gie Clients – Le Salon de la Relation Clients"},"content":{"rendered":"

[vc_section full_width=\u00a0\u00bbstretch_row\u00a0\u00bb content_placement=\u00a0\u00bbmiddle\u00a0\u00bb el_class=\u00a0\u00bbpage-nav-hdr\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1552922665409{padding-top: 25px !important;padding-bottom: 25px !important;}\u00a0\u00bb][vc_row content_placement=\u00a0\u00bbmiddle\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/4″][vc_single_image image=\u00a0\u00bb365″ img_size=\u00a0\u00bblarge\u00a0\u00bb][\/vc_column][vc_column width=\u00a0\u00bb3\/4″ offset=\u00a0\u00bbvc_hidden-md vc_hidden-sm vc_hidden-xs\u00a0\u00bb][vc_row_inner content_placement=\u00a0\u00bbmiddle\u00a0\u00bb el_class=\u00a0\u00bbpage-nav\u00a0\u00bb][vc_column_inner width=\u00a0\u00bb1\/6″][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/6″][vc_column_text]<\/p>\n

Agenda<\/a><\/p>\n

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T\u00e9l\u00e9charger votre badge<\/a><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=\u00a0\u00bbstretch_row\u00a0\u00bb content_placement=\u00a0\u00bbmiddle\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1552924865149{background-image: url(https:\/\/www.genesys.com\/media\/61981997-image-salon-strat\u00e9gie-client-bandeau-1920×600-v2.jpg?id=135869) !important;}\u00a0\u00bb][vc_row content_placement=\u00a0\u00bbbottom\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1532981795490{padding-top: 400px !important;}\u00a0\u00bb el_class=\u00a0\u00bbhide-on-mobile\u00a0\u00bb][vc_column][vc_column_text el_class=\u00a0\u00bbwht\u00a0\u00bb][\/vc_column_text]
T\u00e9l\u00e9charger votre badge<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section g_section_text=\u00a0\u00bbblack\u00a0\u00bb full_width=\u00a0\u00bbstretch_row\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1552923744109{background-color: #ffffff !important;}\u00a0\u00bb el_class=\u00a0\u00bbwht\u00a0\u00bb el_id=\u00a0\u00bbconnected\u00a0\u00bb][vc_row][vc_column][vc_column_text css=\u00a0\u00bb.vc_custom_1552924929031{margin-bottom: 80px !important;}\u00a0\u00bb]<\/p>\n

Rejoignez nous au salon annuel de la relation client et des centres de contact<\/h3>\n

Ayant conscience qu\u2019il est n\u00e9cessaire de simplifier la gestion des diff\u00e9rentes interactions en provenance des m\u00e9dias comme le t\u00e9l\u00e9phone, l\u2019email, la messagerie instantan\u00e9e, les chatbots, le site web et les r\u00e9seaux sociaux, Genesys a cr\u00e9er la plateforme omnicanale PureCloud sp\u00e9cialement d\u00e9di\u00e9e \u00e0 tous ceux qui veulent cr\u00e9er une exp\u00e9rience client de qualit\u00e9 et avoir la vision en temps r\u00e9els des \u00e9changes de communication.<\/h5>\n

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Rendez-vous au stand J8 !<\/strong><\/h3>\n

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Agenda<\/h2>\n

[\/vc_column_text][vc_table allow_html=\u00a0\u00bb1″ el_class=\u00a0\u00bbagenda\u00a0\u00bb][bg#ff4f1f;c#ffffff]Heure%20et%20Jour,[bg#ff4f1f;c#ffffff]S%C3%A9quence|[bg#ffffff]Mardi%209%20avril%20%3A%208.30%20%E2%80%93%209.00,[bg#ffffff;align-left]%3Cp%3ETransformer%20son%20centre%20de%20contact%20aussi%20vite%20qu%E2%80%99une%20commande%20de%20d%C3%A9jeuner%20par%20internet.%0A30%20mn%20pour%20tout%20changer%20gr%C3%A2ce%20%C3%A0%20PureCloud%20!%3C%2Fp%3E|[bg#ffffff]Mercredi%2010%20avril%20%3A%2011.15%20%E2%80%93%2012.15,[bg#ffffff;align-left]%3Cp%3EGestion%20de%20la%20relation%20client%20%3A%20tendances%20et%20enjeux%202019%3C%2Fp%3E|[bg#ffffff]Jeudi%2011%20avril%20%3A%2011.15%20%E2%80%93%2012.05,[bg#ffffff;align-left]%3Cp%3EIntelligence%20artificielle%2C%20analyses%20pr%C3%A9dictives%2C%20services%20Cloud%20%3A%20Comment%20pr%C3%A9voir%20le%20comportement%20d%E2%80%99un%20client%20et%20savoir%20quand%20il%20va%20acheter%20%3F%3C%2Fp%3E[\/vc_table][vc_column_text css=\u00a0\u00bb.vc_custom_1552922203225{margin-top: 40px !important;}\u00a0\u00bb]<\/p>\n

En participant \u00e0 cet \u00e9v\u00e9nement, vous acceptez que les informations et coordonn\u00e9es recueillies puissent faire l’objet d’un traitement informatique destin\u00e9 \u00e0 vous proposer des solutions professionnelles. Les destinataires de ces donn\u00e9es est GENESYS.<\/em><\/p>\n

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Vous souhaitez planifier un rendez-vous ?<\/h2>\n

Nous sommes \u00e0 votre disposition pour vous recevoir au cours de cet \u00e9v\u00e9nement. Pour cela, remplissez le formulaire ci-dessous et nous vous contacterons pour d\u00e9terminer l’heure de notre rencontre.<\/p>\n

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Heureux de vous revoir,<\/span> <\/span> <\/span><\/span><\/p>

Ce n\u2019est pas vous ?<\/a><\/p><\/div>

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