{"id":360782,"date":"2021-01-20T03:45:08","date_gmt":"2021-01-20T11:45:08","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=article&#038;p=360782"},"modified":"2023-10-10T19:49:35","modified_gmt":"2023-10-11T02:49:35","slug":"7-ways-to-deliver-leading-digital-customer-service","status":"publish","type":"article","link":"https:\/\/www.genesys.com\/fr-fr\/article\/7-ways-to-deliver-leading-digital-customer-service","title":{"rendered":"7 fa\u00e7ons de fournir un service client num\u00e9rique de premier plan"},"author":45,"featured_media":360953,"template":"","tax_priority":[],"tax_contenttheme":[14892],"tax_bundle":[15325],"tax_contenttheme2":[16193],"tax_capability_sitewide":[16257],"tax_products_programs":[],"tax_buying_job":[16625],"tax_buyer_persona":[16888],"tax_sector":[],"tax_segment":[],"class_list":["post-360782","article","type-article","status-publish","has-post-thumbnail","hentry","tax_contenttheme-improve-customer-experience-fr-fr","tax_bundle-digital-fy21-fr-fr","tax_contenttheme2-level-up-your-technology-fr-fr","tax_capability_sitewide-digital-fr-fr","tax_buying_job-job-1-problem-identification-fr-fr","tax_buyer_persona-business-fr-fr","tax_content_type-web-article-fr-fr"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/article\/360782","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/types\/article"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/users\/45"}],"version-history":[{"count":7,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/article\/360782\/revisions"}],"predecessor-version":[{"id":495012,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/article\/360782\/revisions\/495012"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/media\/360953"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/media?parent=360782"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/tax_priority?post=360782"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/tax_contenttheme?post=360782"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/tax_bundle?post=360782"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/tax_contenttheme2?post=360782"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/tax_capability_sitewide?post=360782"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/tax_products_programs?post=360782"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/tax_buying_job?post=360782"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/tax_buyer_persona?post=360782"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/tax_sector?post=360782"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/tax_segment?post=360782"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}