{"id":617730,"date":"2026-03-09T09:21:11","date_gmt":"2026-03-09T16:21:11","guid":{"rendered":"https:\/\/www.genesys.com\/company\/newsroom\/announcements\/genesys-nomme-felipe-schwartzmann-vice-president-senior-et-responsable-des-ventes-pour-lemea"},"modified":"2026-03-09T09:21:11","modified_gmt":"2026-03-09T16:21:11","slug":"genesys-nomme-felipe-schwartzmann-vice-president-senior-et-responsable-des-ventes-pour-lemea","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/fr-fr\/company\/newsroom\/announcements\/genesys-nomme-felipe-schwartzmann-vice-president-senior-et-responsable-des-ventes-pour-lemea","title":{"rendered":"Genesys nomme Felipe Schwartzmann Vice-pr\u00e9sident senior et responsable des ventes pour l&rsquo;EMEA"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":824,"featured_media":617725,"template":"","class_list":["post-617730","announcements","type-announcements","status-publish","has-post-thumbnail","hentry"],"acf":{"news_date":"","utm_pass":false,"asset_expiration":"","pr_heading":"Genesys nomme Felipe Schwartzmann Vice-pr\u00e9sident senior et responsable des ventes pour l'EMEA ","pr_subheading":"<p><span class=\"TextRun SCXW36409317 BCX8\" lang=\"FR\" xml:lang=\"FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36409317 BCX8\">Felipe Schwartzmann sera\u00a0<\/span><span class=\"NormalTextRun SCXW36409317 BCX8\">charg\u00e9 d&rsquo;acc\u00e9l\u00e9rer l&rsquo;adoption de l&rsquo;orchestration d&rsquo;exp\u00e9riences pilot\u00e9e par l&rsquo;IA dans la r\u00e9gion<\/span><\/span><span class=\"EOP SCXW36409317 BCX8\" data-ccp-props=\"{\"335551550\":2,\"335551620\":2,\"335559738\":240,\"335559739\":240}\">\u00a0<\/span><\/p>\n","disable_chat":false,"no_index":false,"no_follow":false,"disable_next_steps":false,"display_desc":false,"title_align":"left","pr_template":"basic","pr_breadcrumbs":"default","pr_header_image":"default","pr_content":[{"acf_fc_layout":"simple_text_content","title":"","text_content":"<p><b><span data-contrast=\"auto\">Paris, le 9 mars 2026\u00a0<\/span><\/b><span data-contrast=\"auto\">\u2014\u00a0<\/span><a href=\"https:\/\/www.genesys.com\/fr-fr\"><span data-contrast=\"none\">Genesys<\/span><\/a><span data-contrast=\"auto\">\u00ae, leader mondial du cloud dans l&rsquo;orchestration d&rsquo;exp\u00e9riences optimis\u00e9 par l&rsquo;IA, annonce aujourd&rsquo;hui la nomination de\u00a0<\/span><a href=\"https:\/\/www.linkedin.com\/in\/fsmzink\/\"><span data-contrast=\"none\">Felipe Schwartzmann\u00a0<\/span><\/a><span data-contrast=\"auto\">en qualit\u00e9 de vice-pr\u00e9sident senior et responsable des ventes r\u00e9gionales EMEA. Felipe Schwartzmann occupait pr\u00e9c\u00e9demment le poste de SVP Am\u00e9rique latine chez Genesys, o\u00f9 il a pilot\u00e9 l&rsquo;expansion r\u00e9gionale et d\u00e9velopp\u00e9 l&rsquo;adoption de la plateforme Genesys Cloud\u2122 aupr\u00e8s des grandes entreprises.<\/span><span data-ccp-props=\"{\"335551550\":6,\"335551620\":6,\"335559738\":240,\"335559739\":240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Avec 20 ans d&rsquo;exp\u00e9rience en direction commerciale, dont pr\u00e8s de dix ans chez Genesys, Felipe Schwartzmann\u00a0sera en charge\u00a0de :\u00a0<\/span><span data-ccp-props=\"{\"335551550\":6,\"335551620\":6,\"335559738\":240,\"335559739\":240}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\u25cf\",\"469777815\":\"multilevel\"}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">La strat\u00e9gie et l&rsquo;ex\u00e9cution commerciales pour l&rsquo;EMEA<\/span><span data-ccp-props=\"{\"335551550\":6,\"335551620\":6,\"335559738\":240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\u25cf\",\"469777815\":\"multilevel\"}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">L\u2019accompagnement des organisations dans l&rsquo;adoption de l&rsquo;IA agentique\u00a0<\/span><span data-ccp-props=\"{\"335551550\":6,\"335551620\":6}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\u25cf\",\"469777815\":\"multilevel\"}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">L&rsquo;orchestration des exp\u00e9riences client, pour stimuler fid\u00e9lit\u00e9 et croissance sur le long terme.<\/span><span data-ccp-props=\"{\"335551550\":6,\"335551620\":6,\"335559739\":240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">L&rsquo;EMEA, r\u00e9gion particuli\u00e8rement diverse et dynamique, n\u00e9cessite une strat\u00e9gie d&rsquo;engagement client adapt\u00e9e \u00e0 son paysage \u00e9conomique, \u00e0 ses environnements r\u00e9glementaires et \u00e0 ses priorit\u00e9s de transformation num\u00e9rique. \u00c0 travers toute la r\u00e9gion, les entreprises s&rsquo;appuient sur la plateforme Genesys Cloud\u2122 pour renforcer la relation client, unifier leurs op\u00e9rations et d\u00e9ployer de mani\u00e8re responsable des capacit\u00e9s d&rsquo;IA agentique g\u00e9n\u00e9ratrices de r\u00e9sultats commerciaux mesurables.<\/span><span data-ccp-props=\"{\"335551550\":6,\"335551620\":6,\"335559738\":240,\"335559739\":240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u00ab\u00a0<\/span><i><span data-contrast=\"auto\">Felipe a jou\u00e9 un r\u00f4le d\u00e9terminant dans l&rsquo;expansion r\u00e9gionale et l&rsquo;approfondissement des relations clients en Am\u00e9rique latine\u00a0<\/span><\/i><span data-contrast=\"auto\">\u00bb, a d\u00e9clar\u00e9\u00a0<\/span><a href=\"https:\/\/www.linkedin.com\/in\/larryshurtz\/\"><b><span data-contrast=\"none\">Larry Shurtz<\/span><\/b><\/a><b><span data-contrast=\"auto\">, directeur commercial de Genesys<\/span><\/b><span data-contrast=\"auto\">. \u00ab\u00a0<\/span><i><span data-contrast=\"auto\">Fort d&rsquo;un solide bilan en mati\u00e8re de croissance, de constitution d&rsquo;\u00e9quipes performantes et de renforcement de la pr\u00e9sence sur le march\u00e9, Felipe est id\u00e9alement positionn\u00e9 pour poursuivre notre d\u00e9veloppement en EMEA<\/span><\/i><span data-contrast=\"auto\">. \u00bb\u00a0ajoute t-il.<\/span><span data-ccp-props=\"{\"335551550\":6,\"335551620\":6,\"335559738\":240,\"335559739\":240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Schwartzmann succ\u00e8de \u00e0\u00a0<\/span><a href=\"https:\/\/www.linkedin.com\/in\/daniel-bailey-01386427\/\"><b><span data-contrast=\"none\">Daniel Bailey<\/span><\/b><\/a><span data-contrast=\"auto\">, qui prend le poste de\u00a0<\/span><b><span data-contrast=\"auto\">Vice-Pr\u00e9sident Senior, Partenaires Strat\u00e9giques Mondiaux<\/span><\/b><span data-contrast=\"auto\">. A ce titre, Bailey dirigera la strat\u00e9gie et l&rsquo;ex\u00e9cution de l&rsquo;organisation des partenariats strat\u00e9giques mondiaux de Genesys. Il approfondira les alliances et acc\u00e9l\u00e8rera l&rsquo;innovation conjointe afin de cr\u00e9er davantage de valeur pour les clients dans le monde entier.<\/span><span data-ccp-props=\"{\"335551550\":6,\"335551620\":6,\"335559738\":240,\"335559739\":240}\">\u00a0<\/span><\/p>\n<p aria-level=\"2\"><b><span data-contrast=\"auto\">\u00c0 propos de Genesys<\/span><\/b><span data-ccp-props=\"{\"134245418\":false,\"134245529\":false,\"335551550\":6,\"335551620\":6,\"335559738\":360,\"335559739\":80}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Genesys\u00ae permet \u00e0 plus de 8 000 organisations \u00e0 travers le monde d&rsquo;offrir la meilleure exp\u00e9rience possible \u00e0 leurs clients et \u00e0 leurs employ\u00e9s. Gr\u00e2ce \u00e0 son intelligence artificielle agentique, Genesys Cloud\u2122 est une plateforme d&rsquo;orchestration de l&rsquo;exp\u00e9rience bas\u00e9e sur l&rsquo;IA qui connecte les personnes, les syst\u00e8mes, les donn\u00e9es et l&rsquo;IA \u00e0 l&rsquo;\u00e9chelle de l&rsquo;entreprise. Les organisations peuvent ainsi fid\u00e9liser leurs clients, stimuler leur croissance et augmenter leur taux de r\u00e9tention, tout en am\u00e9liorant l&rsquo;efficacit\u00e9 op\u00e9rationnelle et le travail d&rsquo;\u00e9quipe entre les ressources humaines et l&rsquo;IA. Visitez<\/span><a href=\"http:\/\/www.genesys.com\/fr\"><span data-contrast=\"auto\">\u00a0<\/span><\/a><a href=\"http:\/\/www.genesys.com\/fr\"><span data-contrast=\"none\">www.genesys.com\/fr<\/span><\/a><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{\"335551550\":6,\"335551620\":6,\"335557856\":16777215,\"335559739\":80}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u00a9 2026\u00a0Genesys. Tous droits r\u00e9serv\u00e9s. Genesys, le logo Genesys et Genesys Cloud sont des marques de commerce, marques de service et\/ou marques d\u00e9pos\u00e9es de Genesys. Tous les autres noms de soci\u00e9t\u00e9 et logos peuvent \u00eatre des marques d\u00e9pos\u00e9es ou des marques de commerce de leurs soci\u00e9t\u00e9s respectives.\u00a0<\/span><span data-ccp-props=\"{\"335551550\":6,\"335551620\":6,\"335557856\":16777215}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{\"335551550\":1,\"335551620\":1}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Contact presse\u00a0<\/span><\/b><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559740\":319}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Rumeur Publique<\/span><\/b><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559740\":319}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">genesys@rumeurpublique.fr\u00a0<\/span><span data-ccp-props=\"{\"335551550\":1,\"335551620\":1}\">\u00a0<\/span><\/p>\n"}],"pr_related_news":"auto","pr_promo_resource":"post","pr_promo_new_tab":false},"news_date":"","_links":{"self":[{"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/announcements\/617730","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/announcements"}],"about":[{"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/types\/announcements"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/users\/824"}],"version-history":[{"count":0,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/announcements\/617730\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/media\/617725"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/fr-fr\/wp-json\/wp\/v2\/media?parent=617730"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}