Genesys CX Tours

Learn how to build your own customer contact center with Genesys

Discover how easily you can build your own custom contact center from scratch.  In just two hours at the Genesys CX Tour, you’ll learn how to keep your customer engagement on the cutting edge of technology and customer expectations. Join us for networking, fun, free prizes and information on:

  • Deploying artificial intelligence (AI) technologies now – with Amazon Lex and Altocloud
  • Building your own custom contact center from scratch
  • Managing voice, email, chat, text and social media through one agent interface
  • Ensuring flexibility through BYO Carrier and an open API platform

Reasons to attend a CX Tour near you

  • Experience how easy it is to build your own custom contact center in less than 30 minutes.
  • Learn why Cloud Technology Matters
  • Learn about the latest trends and new emerging technologies from the Genesys experts.
  • Network with others and share your knowledge and experience.
  • Free food, drinks, laughs and fun!


“Attending the two-hour event, from a time perspective, was very helpful. I could understand the IT facets and my IT folks that I took with me could understand the business relationships needed too.”

– Boston CX Tour Attendee

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