{"id":512465,"date":"2024-04-03T14:57:12","date_gmt":"2024-04-03T21:57:12","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=webinars&#038;p=512465"},"modified":"2024-05-17T17:16:50","modified_gmt":"2024-05-18T00:16:50","slug":"preparese-para-cx2030-genesys-el-mayor-crecimiento-en-frost-radar-para-latam","status":"publish","type":"webinars","link":"https:\/\/www.genesys.com\/es-mx\/webinars\/preparese-para-cx2030-genesys-el-mayor-crecimiento-en-frost-radar-para-latam","title":{"rendered":"Genesys CX 2030: Tendencias del CX en Am\u00e9rica Latina seg\u00fan Frost Radar"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"pre_h1\">Webinar On demand<\/p>\n<p>[\/vc_column_text][vc_column_text el_id=&#8221;7014X000003AdiyQAC&#8221;]<\/p>\n<h1>Genesys CX 2030: Tendencias del CX en Am\u00e9rica Latina seg\u00fan Frost Radar<\/h1>\n<h1><\/h1>\n<p>[\/vc_column_text][vc_column_text el_id=&#8221;7014X000003AdiyQAC&#8221;]<\/p>\n<p class=\"MsoNormal\"><b>Jueves 25 de Abril, 9am M\u00e9xico \/ 10am Colombia \/ 12pm Chile &#8211; Argentina<\/b><\/p>\n<p>[\/vc_column_text]<span class=\"g_separator genesys-light-gray\" style=\"height:2px\"><\/span>[vc_column_text][\/vc_column_text][vc_column_text css=&#8221;&#8221;]Descubra las tendencias y proyecciones del CX en Am\u00e9rica Latina con el informe Frost Radar\u2122 CCC LATAM 2023. Obtenga una visi\u00f3n completa de las industrias de tecnolog\u00eda, comunicaciones y servicio al cliente en la regi\u00f3n.<\/p>\n<p>Vea c\u00f3mo Genesys tiene el mayor crecimiento general en Frost Radar\u2122 para Cloud Contact Centers en Am\u00e9rica Latina, 2023<\/p>\n<p>Vea los puntos principales abordados en este estudio:<\/p>\n<ul>\n<li>Crecimiento general:\u00a0Descubra las industrias y empresas de m\u00e1s r\u00e1pido crecimiento en el radar de Frost.<\/li>\n<li>Innovaci\u00f3n disruptiva:\u00a0Conozca las tecnolog\u00edas emergentes y las soluciones innovadoras que est\u00e1n impulsando la transformaci\u00f3n de los negocios y el servicio al cliente en Am\u00e9rica Latina.<\/li>\n<li>Tendencias del mercado:\u00a0Explore las tendencias m\u00e1s relevantes y los cambios significativos en el panorama del mercado latinoamericano<\/li>\n<li>Recomendaciones estrat\u00e9gicas:\u00a0Obtenga informaci\u00f3n pr\u00e1ctica y recomendaciones estrat\u00e9gicas para las empresas que desean destacarse en el mercado latinoamericano y aprovechar las oportunidades de crecimiento identificadas en este estudio.<\/li>\n<\/ul>\n<p><strong>V\u00e9alo ahora.<\/strong>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_advanced gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"page\" data-ppcount=\"5\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init webinarform yesknown noprefill yespp strict-check\"  ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Bienvenido de nuevo,<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">\u00bfNo es usted?<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"Please provide your work email\">\n        <label for=\"fe644\">Please provide your work email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"7014X000003AdiyQAC\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"Attended On-Demand\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"https:\/\/youtu.be\/WDXplOzHDUM\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/webinars\/512465\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"ondemand-webinar\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"es-mx\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/webinars\/512465\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"512465\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"Email Corporativo\" placeholder=\"Email Corporativo\">\n        <label for=\"fe192\">Email Corporativo<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"Nombre\">\n        <label for=\"fe190\">Nombre<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"Apellido\">\n        <label for=\"fe191\">Apellido<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"Empresa\">\n        <label for=\"fe193\">Empresa<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"Tel\u00e9fono\">\n        <label for=\"fe215\">Tel\u00e9fono<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">S\u00ed. Deseo recibir informaci\u00f3n de Genesys por correo electr\u00f3nico o tel\u00e9fono.<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"OFF\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"V\u00e9alo ahora\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"V\u00e9alo ahora\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>Al proporcionar su informaci\u00f3n, usted acepta nuestra \n <a href=\"https:\/\/www.genesys.com\/company\/legal\/privacy-policy\" target=\"_blank\">pol\u00edtica de privacidad<\/a><\/span><\/div><\/div><\/form><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][vc_column_text]<\/p>\n<h2 class=\"text-blue\" style=\"text-align: center;\">Sponsors<\/h2>\n<p>[\/vc_column_text][vc_single_image image=&#8221;416677&#8243; alignment=&#8221;center&#8221;][vc_row_inner][vc_column_inner][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h2 class=\"text-blue\" style=\"text-align: center;\">Speakers<\/h2>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;512474&#8243; alignment=&#8221;center&#8221;][vc_column_text]<\/p>\n<h3 class=\"text-50 text-32 text-28 text-orange\" style=\"text-align: center;\"><strong class=\"h4 text-18\">Martha Blanco<\/strong><\/h3>\n<p style=\"text-align: center;\">Vertical Sales Director Genesys LATAM<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;512476&#8243; alignment=&#8221;center&#8221;][vc_column_text]<\/p>\n<h3 class=\"text-50 text-32 text-28 text-orange\" style=\"text-align: center;\"><strong class=\"h4 text-18\">Sebastian Menutti<\/strong><\/h3>\n<p style=\"text-align: center;\">Industry Director Frost &amp; Sullivan<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;512477&#8243; alignment=&#8221;center&#8221;][vc_column_text]<\/p>\n<h3 class=\"text-50 text-32 text-28 text-orange\" style=\"text-align: center;\"><strong class=\"h4 text-18\">Juan Mej\u00eda<\/strong><\/h3>\n<p style=\"text-align: center;\">CEO Regional IZO y Presidente GXC Agremiaci\u00f3n de Experiencia Cleinte Colombia<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;] Webinar On demand [\/vc_column_text][vc_column_text el_id=&#8221;7014X000003AdiyQAC&#8221;] Genesys CX 2030: Tendencias del CX en Am\u00e9rica Latina seg\u00fan Frost Radar [\/vc_column_text][vc_column_text el_id=&#8221;7014X000003AdiyQAC&#8221;] Jueves 25 de Abril, 9am M\u00e9xico \/ 10am Colombia \/ 12pm Chile &#8211; Argentina [\/vc_column_text][vc_column_text][\/vc_column_text][vc_column_text css=&#8221;&#8221;]Descubra las tendencias y proyecciones del CX en Am\u00e9rica Latina con el informe Frost Radar\u2122 CCC LATAM 2023. 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