{"id":645872,"date":"2026-10-05T12:03:45","date_gmt":"2026-10-05T19:03:45","guid":{"rendered":"https:\/\/www.genesys.com\/resources\/idc-marketscape-worldwide-conversational-intelligence-and-analytics-software-vendor-assessment"},"modified":"2026-10-06T05:23:15","modified_gmt":"2026-10-06T12:23:15","slug":"idc-marketscape-worldwide-conversational-intelligence-and-analytics-software-vendor-assessment","status":"publish","type":"resources","link":"https:\/\/www.genesys.com\/es-mx\/resources\/idc-marketscape-worldwide-conversational-intelligence-and-analytics-software-vendor-assessment","title":{"rendered":"IDC MarketScape: Evaluaci\u00f3n de proveedores de software de inteligencia conversacional y anal\u00edtica a nivel mundial"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":596,"featured_media":645942,"template":"","tax_priority":[],"tax_contenttheme":[14932,14933,14934],"tax_bundle":[15272,18589],"tax_contenttheme2":[16162,16173,16141],"tax_capability_sitewide":[16225,16212],"tax_products_programs":[16494],"tax_buying_job":[16703,16744,18593],"tax_buyer_persona":[16889,16921,18590],"tax_sector":[],"tax_segment":[],"class_list":["post-645872","resources","type-resources","status-publish","has-post-thumbnail","hentry","tax_contenttheme-improve-customer-experience-es-mx","tax_contenttheme-improve-employee-experience-es-mx","tax_contenttheme-level-up-your-technology-es-mx","tax_bundle-genesys-ai-es-mx","tax_bundle-genesys-ai-es-mx-2","tax_contenttheme2-improve-employee-experience-es-mx","tax_contenttheme2-level-up-your-technology-es-mx","tax_contenttheme2-improve-customer-experience-es-mx","tax_capability_sitewide-analytics-and-reporting-es-mx","tax_capability_sitewide-ai-and-automation-es-mx","tax_products_programs-genesys-ai-es-mx","tax_buying_job-job-4-supplier-selection-es-mx","tax_buying_job-job-5-validation-es-mx","tax_buying_job-trabajo-4-seleccion-de-proveedores","tax_buyer_persona-business-es-mx","tax_buyer_persona-technical-es-mx","tax_buyer_persona-technical-es-mx-2","tax_content_type-report-es-mx"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/resources\/645872","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/types\/resources"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/users\/596"}],"version-history":[{"count":2,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/resources\/645872\/revisions"}],"predecessor-version":[{"id":645874,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/resources\/645872\/revisions\/645874"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/media\/645942"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/media?parent=645872"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_priority?post=645872"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_contenttheme?post=645872"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_bundle?post=645872"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_contenttheme2?post=645872"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_capability_sitewide?post=645872"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_products_programs?post=645872"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_buying_job?post=645872"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_buyer_persona?post=645872"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_sector?post=645872"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_segment?post=645872"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}