{"id":581214,"date":"2025-07-07T23:08:39","date_gmt":"2025-07-08T06:08:39","guid":{"rendered":"https:\/\/www.genesys.com\/resources\/transforme-el-servicio-de-atencion-al-cliente-con-genesys-y-servicenow"},"modified":"2025-08-04T11:04:06","modified_gmt":"2025-08-04T18:04:06","slug":"transform-service-delivery-with-genesys-and-servicenow","status":"publish","type":"resources","link":"https:\/\/www.genesys.com\/es-mx\/resources\/transform-service-delivery-with-genesys-and-servicenow","title":{"rendered":"Transforme el servicio de atenci\u00f3n al cliente con Genesys y ServiceNow"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":596,"featured_media":575615,"template":"","tax_priority":[54],"tax_contenttheme":[14932,14933,14934],"tax_bundle":[],"tax_contenttheme2":[16162,16173,16141],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[16703,18593],"tax_buyer_persona":[16889,16921],"tax_sector":[],"tax_segment":[17090,17111],"class_list":["post-581214","resources","type-resources","status-publish","has-post-thumbnail","hentry","tax_priority-54","tax_contenttheme-improve-customer-experience-es-mx","tax_contenttheme-improve-employee-experience-es-mx","tax_contenttheme-level-up-your-technology-es-mx","tax_contenttheme2-improve-employee-experience-es-mx","tax_contenttheme2-level-up-your-technology-es-mx","tax_contenttheme2-improve-customer-experience-es-mx","tax_buying_job-job-4-supplier-selection-es-mx","tax_buying_job-trabajo-4-seleccion-de-proveedores","tax_buyer_persona-business-es-mx","tax_buyer_persona-technical-es-mx","tax_segment-enterprise-es-mx","tax_segment-midsized-es-mx","tax_content_type-ebook-es-mx"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/resources\/581214","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/types\/resources"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/users\/596"}],"version-history":[{"count":4,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/resources\/581214\/revisions"}],"predecessor-version":[{"id":586815,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/resources\/581214\/revisions\/586815"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/media\/575615"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/media?parent=581214"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_priority?post=581214"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_contenttheme?post=581214"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_bundle?post=581214"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_contenttheme2?post=581214"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_capability_sitewide?post=581214"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_products_programs?post=581214"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_buying_job?post=581214"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_buyer_persona?post=581214"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_sector?post=581214"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_segment?post=581214"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}