{"id":447578,"date":"2025-09-10T21:48:53","date_gmt":"2025-09-11T04:48:53","guid":{"rendered":"https:\/\/www.genesys.com\/resources\/gartner-magic-quadrant-for-contact-center-as-a-service"},"modified":"2025-09-11T13:13:19","modified_gmt":"2025-09-11T20:13:19","slug":"gartner-magic-quadrant-for-contact-center-as-a-service","status":"publish","type":"resources","link":"https:\/\/www.genesys.com\/es-mx\/resources\/gartner-magic-quadrant-for-contact-center-as-a-service","title":{"rendered":"Cuadrante m\u00e1gico\u2122 de Gartner\u00ae para contact center como servicio"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":596,"featured_media":593125,"template":"","tax_priority":[54],"tax_contenttheme":[14934],"tax_bundle":[],"tax_contenttheme2":[16173,16141],"tax_capability_sitewide":[18157,16212,18318],"tax_products_programs":[],"tax_buying_job":[16744],"tax_buyer_persona":[16889,16921],"tax_sector":[],"tax_segment":[17090,17111,17127],"class_list":["post-447578","resources","type-resources","status-publish","has-post-thumbnail","hentry","tax_priority-54","tax_contenttheme-level-up-your-technology-es-mx","tax_contenttheme2-level-up-your-technology-es-mx","tax_contenttheme2-improve-customer-experience-es-mx","tax_capability_sitewide-cloud-migration-es-mx","tax_capability_sitewide-ai-and-automation-es-mx","tax_capability_sitewide-journey-management-es-mx","tax_buying_job-job-5-validation-es-mx","tax_buyer_persona-business-es-mx","tax_buyer_persona-technical-es-mx","tax_segment-enterprise-es-mx","tax_segment-midsized-es-mx","tax_segment-smb-es-mx","tax_content_type-report-es-mx"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/resources\/447578","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/types\/resources"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/users\/596"}],"version-history":[{"count":21,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/resources\/447578\/revisions"}],"predecessor-version":[{"id":592827,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/resources\/447578\/revisions\/592827"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/media\/593125"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/media?parent=447578"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_priority?post=447578"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_contenttheme?post=447578"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_bundle?post=447578"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_contenttheme2?post=447578"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_capability_sitewide?post=447578"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_products_programs?post=447578"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_buying_job?post=447578"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_buyer_persona?post=447578"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_sector?post=447578"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_segment?post=447578"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}