{"id":246263,"date":"2020-07-08T09:33:12","date_gmt":"2020-07-08T16:33:12","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=resources&#038;p=246263"},"modified":"2025-12-03T11:16:19","modified_gmt":"2025-12-03T19:16:19","slug":"on-premise-migration","status":"publish","type":"resources","link":"https:\/\/www.genesys.com\/es-mx\/resources\/on-premise-migration","title":{"rendered":"Un enfoque comprobado para migrar su call center on-premise"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column][vc_raw_html]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[\/vc_raw_html][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column][vc_raw_html]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[\/vc_raw_html][\/vc_column][\/vc_row][\/vc_section]<\/p>\n","protected":false},"author":13,"featured_media":325608,"template":"","tax_priority":[54],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-246263","resources","type-resources","status-publish","has-post-thumbnail","hentry","tax_priority-54","tax_content_type-infographic-es-mx"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/resources\/246263","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/types\/resources"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/users\/13"}],"version-history":[{"count":8,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/resources\/246263\/revisions"}],"predecessor-version":[{"id":606756,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/resources\/246263\/revisions\/606756"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/media\/325608"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/media?parent=246263"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_priority?post=246263"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_contenttheme?post=246263"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_bundle?post=246263"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_contenttheme2?post=246263"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_capability_sitewide?post=246263"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_products_programs?post=246263"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_buying_job?post=246263"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_buyer_persona?post=246263"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_sector?post=246263"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_segment?post=246263"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}