{"id":617887,"date":"2026-02-23T12:03:56","date_gmt":"2026-02-23T20:03:56","guid":{"rendered":"https:\/\/www.genesys.com\/cx-in-focus"},"modified":"2026-03-27T08:58:54","modified_gmt":"2026-03-27T15:58:54","slug":"cx-in-focus","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/es-mx\/cx-in-focus","title":{"rendered":"CX in Focus"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column width=&#8221;5\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>CX in <span class=\"text-primary\">Focus<\/span><\/h1>\n<p>Nuestra serie de insights sobre CX comienza con la IA ag\u00e9ntica y c\u00f3mo est\u00e1 redefiniendo la estrategia de la experiencia y la colaboraci\u00f3n entre humanos e IA.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;3\/4&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-md-offset-0 vc_col-sm-offset-0&#8243; el_class=&#8221;pillar-content&#8221;][vc_row_inner][vc_column_inner]<div class=\"genesys-image play-button\"><a class=\"video-lightbox\" href=\"https:\/\/www.youtube.com\/embed\/sR_AX0zrQ2s?rel=0\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/CX-in-focus-hero-video-thumbnail.jpg\" alt=\"Cx in focus hero video thumbnail\" width=\"1196\" height=\"665\" class=\"rounded-xs\"\/><div class=\"video-backdrop\"><\/div><div class=\"play-btn bgc-white rounded d-flex align-items-center justify-content-center\"><div class=\"play-icon d-flex align-items-center justify-content-center\"><i class=\"fa-kit fa-play\"><\/i><\/div><div class=\"play-label ms-1\"><p class=\"mb-0 play-title\">Play<\/p><\/div><\/div><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner el_id=&#8221;main-1&#8243; el_class=&#8221;my-5 pt-5&#8243;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"eyebrow\">Foco en<\/p>\n<h2>IA ag\u00e9ntica<\/h2>\n<p>Los anfitriones, Greg y Marissa, repasan qu\u00e9 es y qu\u00e9 no es la IA ag\u00e9ntica y c\u00f3mo est\u00e1 redefiniendo la experiencia del cliente y empoderando a los equipos, personalizando todas y cada una de las interacciones, y orquestando resultados inteligentes en todo el journey del cliente.<\/p>\n<h3 class=\"h4\">Analiza con m\u00e1s detalle<\/h3>\n<ul>\n<li>Lee nuestro blog <a href=\"https:\/\/www.genesys.com\/es-mx\/blog\/post\/how-large-action-models-will-power-agentic-orchestration\">C\u00f3mo los modelos de acci\u00f3n de gran tama\u00f1o potenciar\u00e1n la orquestaci\u00f3n ag\u00e9ntica <\/a><\/li>\n<li>Explora las capacidades de <a class=\"font-weight-medium\" href=\"https:\/\/www.genesys.com\/es-mx\/capabilities\/ai-studio\">Genesys Cloud AI Studio<\/a><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;]<div class=\"genesys-image play-button\"><a class=\"video-lightbox\" href=\"https:\/\/www.youtube.com\/embed\/IzI9dZpB3XU?rel=0\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/CX-in-Focus-Agentic-AI.png\" alt=\"Cx in focus   agentic ai\" width=\"657\" height=\"390\" class=\"rounded-xs\"\/><div class=\"video-backdrop\"><\/div><div class=\"play-btn bgc-white rounded d-flex align-items-center justify-content-center\"><div class=\"play-icon d-flex align-items-center justify-content-center\"><i class=\"fa-kit fa-play\"><\/i><\/div><div class=\"play-label ms-1\"><p class=\"mb-0 play-title\">Play<\/p><\/div><\/div><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner el_id=&#8221;main-2&#8243; el_class=&#8221;my-5 pt-5&#8243;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"eyebrow\">Foco en<\/p>\n<h2>IA responsable y gobernanza<\/h2>\n<p>Los anfitriones, Greg y Marissa, analizan el valor que los sistemas de IA ag\u00e9ntica responsables y orientados a objetivos aportan a las organizaciones.<\/p>\n<h3 class=\"h4\">Analiza con m\u00e1s detalle<\/h3>\n<ul>\n<li>Lee nuestro blog <a class=\"font-weight-medium\" href=\"https:\/\/www.genesys.com\/es-mx\/blog\/post\/when-ai-begins-to-think-for-itself-whos-accountable\">Cuando la IA empieza a pensar por s\u00ed misma, \u00bfqui\u00e9n es responsable?<\/a><\/li>\n<li>Mira nuestro webinar grabado <a class=\"font-weight-medium\" href=\"https:\/\/www.genesys.com\/webinars\/agentic-ai-in-action-building-trusted-compliant-cx-systems\">La IA ag\u00e9ntica en acci\u00f3n: Creaci\u00f3n de sistemas de CX confiables que cumplen con las reglamentaciones vigentes <\/a><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;]<div class=\"genesys-image play-button\"><a class=\"video-lightbox\" href=\"https:\/\/www.youtube.com\/embed\/00T9a0-iYxc?rel=0\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/CX-in-Focus-Responsible-AI-and-governance.png\" alt=\"Cx in focus   responsible ai and governance\" width=\"657\" height=\"390\" class=\"rounded-xs\"\/><div class=\"video-backdrop\"><\/div><div class=\"play-btn bgc-white rounded d-flex align-items-center justify-content-center\"><div class=\"play-icon d-flex align-items-center justify-content-center\"><i class=\"fa-kit fa-play\"><\/i><\/div><div class=\"play-label ms-1\"><p class=\"mb-0 play-title\">Play<\/p><\/div><\/div><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner el_id=&#8221;main-3&#8243; el_class=&#8221;my-5 pt-5&#8243;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"eyebrow\">Foco en<\/p>\n<h2>La IA y la plataforma de CX<\/h2>\n<p>Jason Alley, experto en productos, explica que se necesita una plataforma de CX unificada y abierta para impulsar la IA ag\u00e9ntica.<\/p>\n<h3 class=\"h4\">Analiza con m\u00e1s detalle<\/h3>\n<ul>\n<li>Conoce nuestra <a class=\"font-weight-medium\" href=\"https:\/\/www.genesys.com\/company\/newsroom\/announcements\/genesys-expands-strategic-partnership-with-servicenow-to-deliver-transformational-a2a-customer-orchestration-experience-2\">alianza ampliada con ServiceNow<\/a><\/li>\n<li>Mira nuestro webinar grabado sobre <a class=\"font-weight-medium\" href=\"https:\/\/www.genesys.com\/es-mx\/webinars\/transforming-every-experience-with-ai\">c\u00f3mo transformar las experiencias con IA<\/a><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;]<div class=\"genesys-image play-button\"><a class=\"video-lightbox\" href=\"https:\/\/www.youtube.com\/embed\/vh7RuM9gkNQ?rel=0\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/CX-in-Focus-AI-and-the-CX-platform.png\" alt=\"Cx in focus   ai and the cx platform\" width=\"657\" height=\"390\" class=\"rounded-xs\"\/><div class=\"video-backdrop\"><\/div><div class=\"play-btn bgc-white rounded d-flex align-items-center justify-content-center\"><div class=\"play-icon d-flex align-items-center justify-content-center\"><i class=\"fa-kit fa-play\"><\/i><\/div><div class=\"play-label ms-1\"><p class=\"mb-0 play-title\">Play<\/p><\/div><\/div><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner el_id=&#8221;main-4&#8243; el_class=&#8221;my-5 pt-5&#8243;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"eyebrow\">Foco en<\/p>\n<h2>Historias del mundo real<\/h2>\n<p>La directora de Customer Advocacy, Rebecca Wells, comparte el caso de \u00e9xito de la Universidad Charles Sturt, una de las principales universidades regionales de Australia, que est\u00e1 utilizando soluciones ag\u00e9nticas criteriosa y responsablemente.<\/p>\n<h3 class=\"h4\">Analiza con m\u00e1s detalle<\/h3>\n<ul>\n<li>Lee nuestro eBook <a class=\"font-weight-medium\" href=\"https:\/\/www.genesys.com\/es-mx\/resources\/five-trendsetters-in-ai-innovation\">Cinco pioneros que est\u00e1n revolucionando la innovaci\u00f3n en IA<\/a><\/li>\n<li>Conoce c\u00f3mo <a class=\"font-weight-medium\" href=\"https:\/\/www.genesys.com\/customer-stories\/charles-sturt-university\">la Universidad Charles Sturt est\u00e1 utilizando la IA ag\u00e9ntica<\/a><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;]<div class=\"genesys-image play-button\"><a class=\"video-lightbox\" href=\"https:\/\/www.youtube.com\/embed\/ih5KeU62Hrk?rel=0\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/CX-in-Focus-Real-world-stories.png\" alt=\"Cx in focus   real world stories\" width=\"657\" height=\"390\" class=\"rounded-xs\"\/><div class=\"video-backdrop\"><\/div><div class=\"play-btn bgc-white rounded d-flex align-items-center justify-content-center\"><div class=\"play-icon d-flex align-items-center justify-content-center\"><i class=\"fa-kit fa-play\"><\/i><\/div><div class=\"play-label ms-1\"><p class=\"mb-0 play-title\">Play<\/p><\/div><\/div><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/4&#8243; el_class=&#8221;pillar-nav&#8221; offset=&#8221;vc_hidden-xs&#8221;][vc_row_inner el_class=&#8221;mx-0&#8243;][vc_column_inner el_class=&#8221;pillar-nav-list px-0&#8243;][vc_column_text css=&#8221;&#8221; el_class=&#8221;nav-list-container&#8221;]<\/p>\n<p class=\"eyebrow\">Contenido de los episodios<\/p>\n<ul class=\"nav-list nav-list-1\" data-group=\"1\">\n<li><a class=\"nav-item nav-main\" href=\"#main-1\">IA ag\u00e9ntica<\/a><\/li>\n<\/ul>\n<ul class=\"nav-list nav-list-2\" data-group=\"2\">\n<li><a class=\"nav-item nav-main\" href=\"#main-2\">IA responsable y gobernanza<\/a><\/li>\n<\/ul>\n<ul class=\"nav-list nav-list-3\" data-group=\"3\">\n<li><a class=\"nav-item nav-main\" href=\"#main-3\">La IA y la plataforma de CX <\/a><\/li>\n<\/ul>\n<ul class=\"nav-list nav-list-4\" data-group=\"4\">\n<li><a class=\"nav-item nav-main\" href=\"#main-4\">Historias del mundo real<\/a><\/li>\n<\/ul>\n<p>CX in Focus es la nueva serie de Genesys que pone de relieve las \u00faltimas innovaciones, estrategias y tendencias que definen la experiencia del cliente.[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\"  class=\"btn btn-white\" href=\"#subscribe\" target=\"\" rel=\"\">Suscribirse a la serie<\/a><\/div>[\/vc_column_inner][\/vc_row_inner]<style type='text\/css'>\r .wpb_text_column:has(+ .wpb_text_column) { margin-bottom: 3rem; } .pillar-nav { position: relative; } .pillar-nav-list { overflow-y: auto; } .pillar-nav-list.sticky-nav { position: fixed; } .pillar-nav-list.hit-bottom { position: absolute; bottom: 0; top: initial !important; } .pillar-nav-list .nav-main { color: #0B1228; } .pillar-nav-list .nav-sub { color: #455073; font-size: 0.875rem; } .pillar-nav-list .nav-item { display: block; text-decoration: none; padding-top: 0.25rem; padding-bottom: 0.25rem; } .pillar-nav-list .nav-item:hover { 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r_gutter_size=&#8221;gutter-small&#8221; equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>Obt\u00e9n todas las lecturas y los recursos relacionados<\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/4&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail  chevron-only  \" href=\"https:\/\/www.genesys.com\/es-mx\/gbc\/agentic-ai\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"356\" height=\"201\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/CX-in-Focus-Agentic-AI-resource.png\" alt=\"CX in Focus - Agentic AI - resource\" ><\/div><div class=\"card-body\"><p class=\"h5\">IA ag\u00e9ntica<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail  chevron-only  \" href=\"https:\/\/www.genesys.com\/es-mx\/gbc\/responsible-ai-and-governance\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"356\" height=\"201\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/CX-in-Focus-Responsible-AI-and-governance-resource.png\" alt=\"CX in Focus - Responsible AI and governance - resource\" ><\/div><div class=\"card-body\"><p class=\"h5\">IA responsable y gobernanza<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail  chevron-only  \" href=\"https:\/\/www.genesys.com\/es-mx\/gbc\/ai-and-the-cx-platform\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"356\" height=\"201\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/CX-in-Focus-AI-and-the-CX-platform-resource.png\" alt=\"CX in Focus - AI and the CX platform - resource\" ><\/div><div class=\"card-body\"><p class=\"h5\">La IA y la plataforma de CX<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail  chevron-only  \" href=\"https:\/\/www.genesys.com\/es-mx\/gbc\/real-world-stories\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"356\" height=\"201\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/CX-in-Focus-Real-world-stories-resource.png\" alt=\"CX in Focus - Real-world stories - resource\" ><\/div><div class=\"card-body\"><p class=\"h5\">Historias del mundo real<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1771014271419{background-image: url(https:\/\/www.genesys.com\/media\/Threads-Right-Wave.png?id=549945) !important;}&#8221; el_class=&#8221;px-0 py-2 px-md-5 py-md-5&#8243; el_id=&#8221;subscribe&#8221;][vc_row background_color=&#8221;bgc-glass&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;form-card&#8221;][vc_column width=&#8221;5\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Aprovecha la ventaja de contar con una CX impulsada por IA<\/h2>\n<p>S\u00e9 el primero en enterarte de la publicaci\u00f3n de nuevos episodios. Antic\u00edpate a las nuevas tendencias y los insights del mercado que definen la experiencia del cliente. Enviamos informaci\u00f3n a los suscriptores cuando se publica un episodio nuevo.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_hot gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"inline\" data-ppcount=\"5\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init no-bg-form yesknown yesprefill yespp strict-check\"  data-target=\".thank-you\" ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Bienvenido de nuevo,<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">\u00bfNo es usted?<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"Please provide your work email\">\n        <label for=\"fe644\">Please provide your work email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"701Ht000001x8IsIAI\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/pages\/617887\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"page\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"es-mx\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/pages\/617887\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"617887\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"Email Corporativo\" placeholder=\"Email Corporativo\">\n        <label for=\"fe192\">Email Corporativo<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"Nombre\">\n        <label for=\"fe190\">Nombre<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"Apellido\">\n        <label for=\"fe191\">Apellido<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"Tel\u00e9fono\">\n        <label for=\"fe215\">Tel\u00e9fono<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option><option value=\"C-Level\">C-Level<\/option><option value=\"VP\">Vicepresidente<\/option><option value=\"Director\">Director<\/option><option value=\"Manager\">Gerente<\/option><option value=\"Principal\">Presidente<\/option><option value=\"Engineer \/ Architect\">Ingeniero \/ arquitecto<\/option><option value=\"Consultant\">Consultor<\/option><option value=\"Analyst\">Analista<\/option><option value=\"Partner\">Socio<\/option><option value=\"Staff\">Personal<\/option><option value=\"Unknown\">Desconocido<\/option>\n        <\/select>\n        <label for=\"fe219\">Nivel<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Claims\">Reclamos<\/option><option value=\"Collections\">Cobranzas<\/option><option value=\"Contact Center Management\">Gesti\u00f3n del centro de contacto<\/option><option value=\"Customer Experience\">Experiencia del cliente<\/option><option value=\"Customer Service\">Servicio al Cliente<\/option><option value=\"Ecommerce\/Digital Channels\">Canales digitales y de comercio electr\u00f3nico<\/option><option value=\"Finance\">Finanzas<\/option><option value=\"Human Resources\">Recursos Humanos<\/option><option value=\"Influencer\">Influenciador<\/option><option value=\"Information Technology\">Tecnolog\u00edas de la informaci\u00f3n<\/option><option value=\"IT Architecture\">Arquitectura de TI<\/option><option value=\"IT Infrastructure\">Infraestructura de TI<\/option><option value=\"IVR\">IVR<\/option><option value=\"Marketing\">Mercadeo<\/option><option value=\"Operations \/ Process Management\">Gesti\u00f3n de operaciones \/ procesos<\/option><option value=\"Production Management\">Gesti\u00f3n de la producci\u00f3n<\/option><option value=\"Purchasing\">Compras<\/option><option value=\"Sales\">Ventas<\/option><option value=\"Unknown\">Desconocido<\/option>\n        <\/select>\n        <label for=\"fe218\">Funci\u00f3n<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"Empresa\">\n        <label for=\"fe193\">Empresa<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Pa\u00eds\n<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">Ciudad\/Estado<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"Your Website\">\n        <label for=\"fe801\">Your Website<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"city\" id=\"fe226\" value=\"\" placeholder=\"Ciudad\">\n        <label for=\"fe226\">Ciudad<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"Cargo\">\n        <label for=\"fe220\">Cargo<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">Banca<\/option><option value=\"Business Services\">Servicios empresariales<\/option><option value=\"Capital Markets\">Mercado de Capitales<\/option><option value=\"Communications\">Comunicaciones<\/option><option value=\"Consumer Products\">Bienes de Consumo<\/option><option value=\"Defense & Intelligence\">Defensa e Inteligencia<\/option><option value=\"Education & Non-Profit\">Educaci\u00f3n y Sin \u00c1nimo de Lucro<\/option><option value=\"Energy & Utilities\">Energ\u00eda y Servicios P\u00fablicos<\/option><option value=\"Entertainment\">Entretenimiento<\/option><option value=\"Government\">Gobierno<\/option><option value=\"Insurance\">Seguros<\/option><option value=\"Life Sciences\">Biociencias<\/option><option value=\"Logistics\">Log\u00edstica<\/option><option value=\"Manufacturing\">Manufactura<\/option><option value=\"Payors\">Payors<\/option><option value=\"Providers\">Proveedores<\/option><option value=\"Retailers\">Retailers<\/option><option value=\"Technology\">Tecnolog\u00eda<\/option><option value=\"Travel & Hospitality\">Viajes & Hoteleria<\/option><option value=\"Retail Banking\">Banca de Retail<\/option><option value=\"Other\">Otro<\/option>\n        <\/select>\n        <label for=\"fe221\">Industria<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">Apenas investigando<\/option><option value=\"Gathering business requirements\">Consolidando requisitos de negocio<\/option><option value=\"Comparing solutions\">Comparando soluciones<\/option><option value=\"Ready for a conversation\">Listo para una conversaci\u00f3n<\/option>\n        <\/select>\n        <label for=\"fe222\">Nivel de Inter\u00e9s<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">De 1 a 20<\/option><option value=\"21-50\">Entre 21 y 50<\/option><option value=\"51-100\">Entre 50 y 100<\/option><option value=\"101-300\">Entre 101 y 300<\/option><option value=\"301-500\">Entre 301 y 500<\/option><option value=\"501-1000\">Entre 501 y 1000<\/option><option value=\">1000\">&gt;1000<\/option><option value=\"No Contact Center\">No tengo un Centro de Contacto<\/option><option value=\"Don't Know\">No lo s\u00e9<\/option>\n        <\/select>\n        <label for=\"fe225\">N\u00famero de Agentes<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">S\u00ed. Deseo recibir informaci\u00f3n de Genesys por correo electr\u00f3nico o tel\u00e9fono.<\/label><\/div><div class=\"single-checkbox-row form-row white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"contactMe\" id=\"fe509\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe509\">Quiero ser contactado por un especialista de CX.<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"OFF\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"Suscribirse hoy\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"Suscribirse hoy\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>Al proporcionar su informaci\u00f3n, usted acepta nuestra \n <a href=\"https:\/\/www.genesys.com\/company\/legal\/privacy-policy\" target=\"_blank\">pol\u00edtica de privacidad<\/a><\/span><\/div><\/div><\/form><\/div>[vc_column_text css=&#8221;&#8221; el_class=&#8221;thank-you&#8221;]<\/p>\n<p class=\"h4\">\u00a1Tu suscripci\u00f3n ha sido confirmada!<\/p>\n<p>Por favor, a\u00f1ade genesys@email.genesys.com a tu lista de remitentes seguros para no perderte las notificaciones semanales de blogs.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;5\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Preguntas frecuentes sobre CX in Focus<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;5\/6&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;]<div class=\"component-accordion-container no-title\" data-display=\"accordion\"><div class=\"component-accordion-content custom-accordion\" data-opened=\"1\"><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\u00bfQu\u00e9 es CX in Focus?<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>CX in Focus es la nueva serie de Genesys que pone de relieve las \u00faltimas innovaciones, estrategias y tendencias que definen la experiencia del cliente. Cada episodio cuenta con la presencia de l\u00edderes y expertos que hablan sobre c\u00f3mo la tecnolog\u00eda, la empat\u00eda y los insights basados en datos est\u00e1n transformando la manera en que las organizaciones se conectan con sus clientes. Es una oportunidad \u00fanica de conocer c\u00f3mo Genesys contin\u00faa transformando la experiencia del cliente. Descubre las mejoras de productos, las tendencias emergentes y las historias inspiradoras de marcas que ofrecen experiencias excepcionales en todo el mundo.<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\u00bfQu\u00e9 son los insights de CX y por qu\u00e9 son importantes para mejorar la experiencia del cliente?<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>Los insights de CX te permiten anticipar las nuevas tendencias, la informaci\u00f3n del mercado y las tecnolog\u00edas que definen la experiencia del cliente en la actualidad. Podr\u00e1s escuchar las opiniones de expertos sobre las tendencias, tecnolog\u00edas y mejores pr\u00e1cticas relacionadas con la CX. Desde innovaciones revolucionarias hasta casos de \u00e9xito comprobados, estos insights ayudan a los profesionales a mantenerse informados sobre lo que hacen otras empresas para crear journeys del cliente m\u00e1s conectados, personalizados y eficientes. En resumen, los insights de CX convierten la informaci\u00f3n en acci\u00f3n y ofrecen una oportunidad \u00fanica para que las empresas puedan mejorar continuamente y brindar experiencias que redunden en confianza y relaciones duraderas.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column width=&#8221;5\/12&#8243;][vc_column_text css=&#8221;&#8221;] CX in Focus Nuestra serie de insights sobre CX comienza con la IA ag\u00e9ntica y c\u00f3mo est\u00e1 redefiniendo la estrategia de la experiencia y la colaboraci\u00f3n entre humanos e IA.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;3\/4&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-md-offset-0 vc_col-sm-offset-0&#8243; el_class=&#8221;pillar-content&#8221;][vc_row_inner][vc_column_inner][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_id=&#8221;main-1&#8243; el_class=&#8221;my-5 pt-5&#8243;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;] Foco en IA ag\u00e9ntica Los anfitriones, Greg y Marissa, repasan qu\u00e9 es [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":618558,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-617887","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/pages\/617887","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/comments?post=617887"}],"version-history":[{"count":9,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/pages\/617887\/revisions"}],"predecessor-version":[{"id":620467,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/pages\/617887\/revisions\/620467"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/media\/618558"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/media?parent=617887"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}