{"id":371635,"date":"2021-04-07T13:13:55","date_gmt":"2021-04-07T20:13:55","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=371635"},"modified":"2021-04-06T12:08:57","modified_gmt":"2021-04-06T19:08:57","slug":"fedramp","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/es-mx\/fedramp","title":{"rendered":"Maximus\u00a0Genesys\u00a0Engagement\u00a0Platform"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column]<div class=\"section-header heightoff  format-header-a has-title has-sub_title has-cta has-image has-bgcolor\" data-swidth=\"stretch\" data-bgcolor=\"bgc-gradient\" data-bg-posx=\"center\" data-bg-posy=\"center\" data-text-theme=\"theme-dark\"><div class=\"text-col\"><h1>Una soluci\u00f3n de contact center en la nube autorizada por FedRAMP para su agencia de gobierno<\/h1><p>Optimice las operaciones del call center de su agencia de gobierno y mejore el journey de los ciudadanos<\/p><div class=\"content-container\"><\/div><div class=\"cta-btn \"><a href=\"#conozcam\u00e1s\" target=\"\" rel=\"\">Conozca m\u00e1s<\/a><\/div><\/div><div class=\"media-col image-wide\"><img decoding=\"async\" width=\"465\" height=\"103\" style=\"\" src=\"https:\/\/www.genesys.com\/media\/maximus-genesys.svg\" alt=\"Maximus genesys\" \/><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column]<div class=\"section-content\" data-swidth=\"stretch\" data-bg-posx=\"center\" data-bg-posy=\"center\" data-text-theme=\"theme-light\"><div class=\"text-col\"><div class=\"content-container\"><div class=\"section-item format-content-b1 has-yt_video\" ><div class=\"text-col\"><h3><\/h3><p>Maximus Genesys Engagement Platform es una soluci\u00f3n autorizada por FedRAMP mediante la cual los ciudadanos pueden comunicarse con las agencias de gobierno a trav\u00e9s de todos los canales, incluidos voz, SMS y chat en la web. De ese modo, la entidad cumple su misi\u00f3n y, al mismo tiempo, brinda una mejor experiencia al ciudadano.<\/p>\n<\/div><div class=\"media-col type-youtube\"><div class=\"iframeholder\"><iframe src=\"https:\/\/www.youtube.com\/embed\/h-ERHm_g-mY\" frameborder=\"0\" allowfullscreen=\"1\"><\/iframe><\/div><\/div><\/div>\n<\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section css=&#8221;.vc_custom_1588193031976{padding-top: 5.556rem !important;padding-bottom: 5.556rem !important;background-color: #f3f3f3 !important;}&#8221;][vc_row][vc_column][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\">Mejore el journey de los ciudadanos con una soluci\u00f3n de contact center en la nube escalable y segura<\/h3>\n<p style=\"text-align: center;\">Engagement Platform es una soluci\u00f3n de contact center en la nube autorizada por FedRAMP que se dise\u00f1\u00f3 para que las dependencias p\u00fablicas no solo puedan cumplir con las exigencias de los gobiernos respecto de una mejor experiencia del ciudadano, sino tambi\u00e9n satisfacer todos los requisitos de seguridad y privacidad.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"omnitable col-four plum-plain  stack nomargin\" ><div class=\"ot-row header-row\" ><div class=\"ot-col span-1 h_center v_center\" ><p>Autorizado por FedRAMP para<br \/>\nla mejor seguridad de su clase<\/p>\n<\/div><div class=\"ot-col span-1 h_center v_center\" ><p>Reducir costos y mejorar los resultados<\/p>\n<\/div><div class=\"ot-col span-1 h_center v_center\" ><p>Maximus y Genesys:<br \/>\nm\u00e1s fuertes juntos<\/p>\n<\/div><div class=\"ot-col span-1 h_center v_center\" ><p>Convi\u00e9rtase en omnicanal para tener comunicaciones simplificadas<\/p>\n<\/div>\n<\/div><div class=\"ot-row \" ><div class=\"ot-col span-1 h_left v_top\" ><p>Cumpla con la misi\u00f3n de su agencia de forma segura en cada punto de contacto del viaje ciudadano.<\/p>\n<\/div><div class=\"ot-col span-1 h_left v_top\" ><p>Evite los altos costos de TI y descubra la eficiencia de los recursos con capacidades integradas de gesti\u00f3n del compromiso de la fuerza laboral.<\/p>\n<\/div><div class=\"ot-col span-1 h_left v_top\" ><p>Benef\u00edciese de las poderosas capacidades conjuntas de dos plataformas l\u00edderes en la industria y aproveche una gama completa de capacidades para mejorar la experiencia de los ciudadanos.<\/p>\n<\/div><div class=\"ot-col span-1 h_left v_top\" ><p>Optimice su comunicaci\u00f3n ciudadana con una soluci\u00f3n unificada para voz, texto, chat, correo electr\u00f3nico, redes sociales y m\u00e1s.<\/p>\n<\/div>\n<\/div>\n<\/div>[\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"omnitable col-four plum-plain  stack nomargin\" ><div class=\"ot-row header-row\" ><div class=\"ot-col span-1 h_center v_center\" ><p>Modernice su experiencia con viajes integrados impulsados \u200b\u200bpor IA<\/p>\n<\/div><div class=\"ot-col span-1 h_center v_center\" ><p>Predecible y consistente<br \/>\nimpacto presupuestario<\/p>\n<\/div><div class=\"ot-col span-1 h_center v_center\" ><p>Soporte de mesa de ayuda dedicado 24 horas al d\u00eda, 7 d\u00edas a la semana<\/p>\n<\/div><div class=\"ot-col span-1 h_center v_center\" ><p>Monitoreo continuo para el compliance continuo<\/p>\n<\/div>\n<\/div><div class=\"ot-row \" ><div class=\"ot-col span-1 h_left v_top\" ><p>Cumpla con los requisitos de modernizaci\u00f3n y seguridad con IA, emparejamiento predictivo y automatizaci\u00f3n de autoservicio.<\/p>\n<\/div><div class=\"ot-col span-1 h_left v_top\" ><p>Reduzca los costos de reemplazar el hardware local de capex a opex, con una soluci\u00f3n basada en suscripci\u00f3n.<\/p>\n<\/div><div class=\"ot-col span-1 h_left v_top\" ><p>Nunca tendr\u00e1 que esperar para obtener la ayuda que necesita con soporte dedicado, 24 horas al d\u00eda, 7 d\u00edas a la semana para NOC y SOC.<\/p>\n<\/div><div class=\"ot-col span-1 h_left v_top\" ><p>Siempre cumplir\u00e1 con los mandatos de FedRAMP con supervisi\u00f3n e informes continuos integrados a GSA.<\/p>\n<\/div>\n<\/div>\n<\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column]<div class=\"section-grid has-title has-desc\" data-swidth=\"stretch\" data-column=\"grid-3x3\" data-format=\"grid-a\" data-cards=\"bgc-clear\" data-shadow=\"\" data-bg-posx=\"center\" data-bg-posy=\"center\" data-text-theme=\"theme-light\"><div class=\"text-col\"><h3>Aseg\u00farese de que los ciudadanos obtengan la informaci\u00f3n que necesitan, cuando la necesitan, y a trav\u00e9s del canal que desean<\/h3><p>Con la tecnolog\u00eda correcta y el socio correcto, puede hacer que las interacciones con los ciudadanos sean m\u00e1s significativas y personalizadas. Para brindarles experiencias que marcan la diferencia, opte por Maximus Genesys Engagement Platform.<\/p><\/div><div class=\"grid-container\" ><div class=\"grid-box grid-item has-title has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-wide\"><img decoding=\"async\" width=\"47\" height=\"46\" src=\"https:\/\/www.genesys.com\/media\/phone.svg\"  alt=\"tel\u00e9fono\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">Inbound y outbound<\/h4><p>Orqueste las comunicaciones entrantes y salientes entre todos los puntos de contacto, canales y recursos.<\/p>\n<\/div><\/div><div class=\"grid-box grid-item has-title has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-wide\"><img decoding=\"async\" width=\"48\" height=\"36\" src=\"https:\/\/www.genesys.com\/media\/Multichannel.svg\"  alt=\"Canales\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">Canales integrados<\/h4><p>Integre sin problemas los canales digitales y de voz, incluidos correo electr\u00f3nico, chat, redes sociales, y mucho m\u00e1s.<\/p>\n<\/div><\/div><div class=\"grid-box grid-item has-title has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-square\"><img decoding=\"async\" width=\"47\" height=\"47\" src=\"https:\/\/www.genesys.com\/media\/journey.svg\"  alt=\"Journey\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">Journeys con tecnolog\u00eda de IA<\/h4><p>La inteligencia artificial (IA) convierte los datos de los ciudadanos en insights con informaci\u00f3n contextual que mejoran las interacciones en cada punto de contacto.<\/p>\n<\/div><\/div><div class=\"grid-box grid-item has-title has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-tall\"><img decoding=\"async\" width=\"32\" height=\"48\" src=\"https:\/\/www.genesys.com\/media\/interactive-touchpoint.svg\"  alt=\"Punto de contacto\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">Automatizaci\u00f3n de servicios<\/h4><p>Ofrezca mejores experiencias de autoservicio con voicebots y chatbots m\u00e1s inteligentes. Transfiera las interacciones a un agente, junto con la informaci\u00f3n de contexto, con total facilidad.<\/p>\n<\/div><\/div><div class=\"grid-box grid-item has-title has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-square\"><img decoding=\"async\" width=\"47\" height=\"47\" src=\"https:\/\/www.genesys.com\/media\/process-person.svg\"  alt=\"Engagement\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">Combinaci\u00f3n predictiva<\/h4><p>Asigne cada interacci\u00f3n al mejor recurso. El engagement y el enrutamiento predictivos utilizan la IA para que las agencias de gobierno puedan brindar una experiencia superior a los ciudadanos.<\/p>\n<\/div><\/div><div class=\"grid-box grid-item has-title has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-tall\"><img decoding=\"async\" width=\"36\" height=\"47\" src=\"https:\/\/www.genesys.com\/media\/pin-secure.svg\"  alt=\"Segura\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">Seguridad y escalabilidad<\/h4><p>La soluci\u00f3n ha sido dise\u00f1ada para todo tipo de entidades gubernamentales, y cuenta con la certificaci\u00f3n FedRAMP que necesita.<\/p>\n<\/div><\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section g_section_text=&#8221;white&#8221; css=&#8221;.vc_custom_1588195410485{padding-top: 5.556rem !important;padding-bottom: 5.556rem !important;background-color: #5d3d5d !important;}&#8221;][vc_row][vc_column][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\">Que la CX sea su misi\u00f3n<\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;290069&#8243; alignment=&#8221;center&#8221; si_max_width=&#8221;164px&#8221;][vc_column_text css=&#8221;.vc_custom_1588195468574{margin-top: 1rem !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">Las dependencias de gobierno brindan una CX que es calificada como \u0093mala\u0094 o \u0093muy mala\u0094.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;290013&#8243; alignment=&#8221;center&#8221; si_max_width=&#8221;164px&#8221;][vc_column_text css=&#8221;.vc_custom_1588195497354{margin-top: 1rem !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">Los empleados p\u00fablicos creen que<br \/>\nla CX de la entidad en la que trabajan est\u00e1 mejorando.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;290041&#8243; alignment=&#8221;center&#8221; si_max_width=&#8221;164px&#8221;][vc_column_text css=&#8221;.vc_custom_1588195504237{margin-top: 1rem !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">Los empleados p\u00fablicos creen que<br \/>\nla CX de la entidad en la que trabajan se ha estancado.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: center;\">\u0093La nube ofrece una experiencia del cliente protegida y segura en el siglo XXI\u0094, art\u00edculo de Genesys y GovLoop.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column]<div class=\"section-grid has-title\" data-swidth=\"stretch\" data-column=\"grid-3x3\" data-format=\"grid-c\" data-cards=\"bgc-clear\" data-shadow=\"\" data-bg-posx=\"center\" data-bg-posy=\"center\" data-text-theme=\"theme-light\"><div class=\"text-col\"><h3>Conozca m\u00e1s acerca de Maximus Genesys Engagement Platform<\/h3><\/div><div class=\"grid-container\" ><div class=\"grid-box grid-item has-title has-cta has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-wide\"><img decoding=\"async\" width=\"389\" height=\"234\" src=\"https:\/\/www.genesys.com\/media\/Genesys-Releases-FedRAMP-Authorized-Solution.jpg\"  alt=\"Genesys releases fedramp authorized solution\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">Genesys ofrece una soluci\u00f3n autorizada por FedRAMP<\/h4><div class=\"box-cta cta-btn\"><a role=\"button\" class=\"arrow arrow-primary\" href=\"\/blog\" target=\"_blank\" rel=\"\">Lea el blog<\/a><\/div><\/div><\/div><div class=\"grid-box grid-item has-title has-cta has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-wide\"><img decoding=\"async\" width=\"389\" height=\"234\" src=\"https:\/\/www.genesys.com\/media\/FedRAMP-Research.jpg\"  alt=\"Fedramp research\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">Investigaci\u00f3n de FedRAMP<\/h4><div class=\"box-cta cta-btn\"><a role=\"button\" class=\"arrow arrow-primary\" href=\"https:\/\/genesysglobal.zinfi.net\/concierge\/new\/mp\/maximusengagementplatform\/cp\/MAXIMUS\/en-US\" target=\"_blank\" rel=\"noopener\">Descargue el informe sobre entidades de gobierno<\/a><\/div><\/div><\/div><div class=\"grid-box grid-item has-title has-cta has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-wide\"><img decoding=\"async\" width=\"389\" height=\"234\" src=\"https:\/\/www.genesys.com\/media\/Visit-us-on-the-FedRAMP-Marketplace.jpg\"  alt=\"Visit us on the fedramp marketplace\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">Vis\u00edtenos en el portal de FedRAMP<\/h4><div class=\"box-cta cta-btn\"><a role=\"button\" class=\"arrow arrow-primary\" href=\"https:\/\/marketplace.fedramp.gov\/#!\/product\/maximus-genesys-engagement-platform\" target=\"_blank\" rel=\"noopener\">Vea el listado<\/a><\/div><\/div><\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section el_id=&#8221;learnmore&#8221;][vc_row][vc_column]<div class=\"section-form format-form-a formtype-hot has-title has-bgcolor\" data-swidth=\"stretch\" data-cards=\"\" data-modalbg=\"\" data-bgcolor=\"bgc-gradient\" data-bg-posx=\"center\" data-bg-posy=\"center\" data-text-theme=\"theme-dark\"><div class=\"text-col\"><h3>Comience a utilizar Maximus Genesys Engagement Platform<\/h3><p>Esto es lo que usted estaba esperando. Aproveche la asociaci\u00f3n de Genesys y Maximus para satisfacer los requisitos de privacidad y seguridad de su agencia de gobierno y, al mismo tiempo, cumplir con la misi\u00f3n de brindar experiencias del ciudadano excepcionales.<\/p>\n<p>Para obtener m\u00e1s informaci\u00f3n acerca de c\u00f3mo Maximus Genesys Engagement Platform puede ayudarlo a potenciar su contact center en la nube, comun\u00edquese con nosotros hoy mismo y lo pondremos en contacto con un miembro de nuestro equipo de ventas gubernamentales.<\/p>\n<\/div><div class=\"form-col\"><div class=\"eloq_form elq-container gmkto_form_type_hot gmkto_format_grid\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"inline\" data-ppcount=\"5\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init yesknown yesprefill yespp strict-check\"  data-target=\"#modalthankyoucontent\" ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Bienvenido de nuevo,<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">\u00bfNo es usted?<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"Please provide your work email\">\n        <label for=\"fe644\">Please provide your work email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"7011T000001t6nMQAQ\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/pages\/371635\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"page\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"es-mx\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/pages\/371635\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"371635\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"Email Corporativo\" placeholder=\"Email Corporativo\">\n        <label for=\"fe192\">Email Corporativo<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"Nombre\">\n        <label for=\"fe190\">Nombre<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"Apellido\">\n        <label for=\"fe191\">Apellido<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"Tel\u00e9fono\">\n        <label for=\"fe215\">Tel\u00e9fono<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option><option value=\"C-Level\">C-Level<\/option><option value=\"VP\">Vicepresidente<\/option><option value=\"Director\">Director<\/option><option value=\"Manager\">Gerente<\/option><option value=\"Principal\">Presidente<\/option><option value=\"Engineer \/ Architect\">Ingeniero \/ arquitecto<\/option><option value=\"Consultant\">Consultor<\/option><option value=\"Analyst\">Analista<\/option><option value=\"Partner\">Socio<\/option><option value=\"Staff\">Personal<\/option><option value=\"Unknown\">Desconocido<\/option>\n        <\/select>\n        <label for=\"fe219\">Nivel<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Claims\">Reclamos<\/option><option value=\"Collections\">Cobranzas<\/option><option value=\"Contact Center Management\">Gesti\u00f3n del centro de contacto<\/option><option value=\"Customer Experience\">Experiencia del cliente<\/option><option value=\"Customer Service\">Servicio al Cliente<\/option><option value=\"Ecommerce\/Digital Channels\">Canales digitales y de comercio electr\u00f3nico<\/option><option value=\"Finance\">Finanzas<\/option><option value=\"Human Resources\">Recursos Humanos<\/option><option value=\"Influencer\">Influenciador<\/option><option value=\"Information Technology\">Tecnolog\u00edas de la informaci\u00f3n<\/option><option value=\"IT Architecture\">Arquitectura de TI<\/option><option value=\"IT Infrastructure\">Infraestructura de TI<\/option><option value=\"IVR\">IVR<\/option><option value=\"Marketing\">Mercadeo<\/option><option value=\"Operations \/ Process Management\">Gesti\u00f3n de operaciones \/ procesos<\/option><option value=\"Production Management\">Gesti\u00f3n de la producci\u00f3n<\/option><option value=\"Purchasing\">Compras<\/option><option value=\"Sales\">Ventas<\/option><option value=\"Unknown\">Desconocido<\/option>\n        <\/select>\n        <label for=\"fe218\">Funci\u00f3n<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"Empresa\">\n        <label for=\"fe193\">Empresa<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Pa\u00eds\n<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">Ciudad\/Estado<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"Your Website\">\n        <label for=\"fe801\">Your Website<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"city\" id=\"fe226\" value=\"\" placeholder=\"Ciudad\">\n        <label for=\"fe226\">Ciudad<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"Cargo\">\n        <label for=\"fe220\">Cargo<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">Banca<\/option><option value=\"Business Services\">Servicios empresariales<\/option><option value=\"Capital Markets\">Mercado de Capitales<\/option><option value=\"Communications\">Comunicaciones<\/option><option value=\"Consumer Products\">Bienes de Consumo<\/option><option value=\"Defense & Intelligence\">Defensa e Inteligencia<\/option><option value=\"Education & Non-Profit\">Educaci\u00f3n y Sin \u00c1nimo de Lucro<\/option><option value=\"Energy & Utilities\">Energ\u00eda y Servicios P\u00fablicos<\/option><option value=\"Entertainment\">Entretenimiento<\/option><option value=\"Government\">Gobierno<\/option><option value=\"Insurance\">Seguros<\/option><option value=\"Life Sciences\">Biociencias<\/option><option value=\"Logistics\">Log\u00edstica<\/option><option value=\"Manufacturing\">Manufactura<\/option><option value=\"Payors\">Payors<\/option><option value=\"Providers\">Proveedores<\/option><option value=\"Retailers\">Retailers<\/option><option value=\"Technology\">Tecnolog\u00eda<\/option><option value=\"Travel & Hospitality\">Viajes & Hoteleria<\/option><option value=\"Retail Banking\">Banca de Retail<\/option><option value=\"Other\">Otro<\/option>\n        <\/select>\n        <label for=\"fe221\">Industria<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">Apenas investigando<\/option><option value=\"Gathering business requirements\">Consolidando requisitos de negocio<\/option><option value=\"Comparing solutions\">Comparando soluciones<\/option><option value=\"Ready for a conversation\">Listo para una conversaci\u00f3n<\/option>\n        <\/select>\n        <label for=\"fe222\">Nivel de Inter\u00e9s<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">De 1 a 20<\/option><option value=\"21-50\">Entre 21 y 50<\/option><option value=\"51-100\">Entre 50 y 100<\/option><option value=\"101-300\">Entre 101 y 300<\/option><option value=\"301-500\">Entre 301 y 500<\/option><option value=\"501-1000\">Entre 501 y 1000<\/option><option value=\">1000\">&gt;1000<\/option><option value=\"No Contact Center\">No tengo un Centro de Contacto<\/option><option value=\"Don't Know\">No lo s\u00e9<\/option>\n        <\/select>\n        <label for=\"fe225\">N\u00famero de Agentes<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">S\u00ed. Deseo recibir informaci\u00f3n de Genesys por correo electr\u00f3nico o tel\u00e9fono.<\/label><\/div><div class=\"single-checkbox-row form-row white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"contactMe\" id=\"fe509\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe509\">Quiero ser contactado por un especialista de CX.<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"on\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"Descubra todas sus posibilidades\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"Descubra todas sus posibilidades\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>Al proporcionar su informaci\u00f3n, usted acepta nuestra \n <a href=\"https:\/\/www.genesys.com\/company\/legal\/privacy-policy\" target=\"_blank\">pol\u00edtica de privacidad<\/a><\/span><\/div><\/div><\/form><\/div><div id=\"modalthankyoucontent\"><h3>\u00a1Gracias por su inter\u00e9s en Genesys!<\/h3><p>Un miembro de nuestro equipo de ventas gubernamentales se comunicar\u00e1 con usted a la brevedad.<\/p><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_section css=&#8221;.vc_custom_1588193031976{padding-top: 5.556rem !important;padding-bottom: 5.556rem !important;background-color: #f3f3f3 !important;}&#8221;][vc_row][vc_column][vc_column_text] Mejore el journey de los ciudadanos con una soluci\u00f3n de contact center en la nube escalable y segura Engagement Platform es una soluci\u00f3n de contact center en la nube autorizada por FedRAMP que se dise\u00f1\u00f3 para que las dependencias p\u00fablicas no solo puedan cumplir con las exigencias [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-371635","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/pages\/371635","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/comments?post=371635"}],"version-history":[{"count":4,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/pages\/371635\/revisions"}],"predecessor-version":[{"id":371650,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/pages\/371635\/revisions\/371650"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/media?parent=371635"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}