{"id":325269,"date":"2020-07-16T09:08:19","date_gmt":"2020-07-16T16:08:19","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=325269"},"modified":"2020-07-16T09:08:19","modified_gmt":"2020-07-16T16:08:19","slug":"zoom","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/es-mx\/zoom","title":{"rendered":"Asociaci\u00f3n con Zoom"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1590604777654{padding-top: 8.333rem !important;padding-bottom: 8.333rem !important;background-color: #4e5054 !important;}&#8221;][vc_row][vc_column][vc_single_image image=&#8221;316795&#8243; alignment=&#8221;center&#8221; si_max_width=&#8221;440px&#8221; css=&#8221;.vc_custom_1590681033741{margin-bottom: 1.889rem !important;}&#8221;][vc_column_text]<\/p>\n<h1 class=\"text-white\" style=\"text-align: center;\">Facilite la comunicaci\u00f3n y la colaboraci\u00f3n para que la experiencia del cliente sea memorable<\/h1>\n<p>[\/vc_column_text]<div class=\"btn-container justify-content-center  vc_custom_1594822186872\"><a class=\"btn small btn-primary\" href=\"#getstarted\" target=\"\" style=\"width:auto;\" rel=\"\" >Empieza ahora<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column]<div class=\"section-content\" data-swidth=\"stretch\" data-bg-posx=\"center\" data-bg-posy=\"center\" data-text-theme=\"theme-light\"><div class=\"text-col\"><div class=\"content-container\"><div class=\"section-item format-content-a2 has-image\" ><div class=\"text-col\"><h3><\/h3><p>El l\u00edder en software para contact centers en la nube y el l\u00edder en videocomunicaciones empresariales han unido fuerzas.<br \/>\nUna alianza en la que puede confiar: el proveedor l\u00edder de soluciones de contact center y experiencia del cliente en la nube y el mejor proveedor de soluciones para conferencias de audio y video.<br \/>\nGenesys\u00ae y Zoom se han unido para potenciar la estrategia de comunicaciones de las empresas y optimizar la colaboraci\u00f3n entre agentes y empleados. Genesys Cloud<sup>TM<\/sup> es la primera plataforma de contact center en integrarse con Zoom\u00a0Meetings y Zoom\u00a0Phone.<\/p>\n<\/div><div class=\"media-col image-wide type-image\"><img decoding=\"async\" width=\"1707\" height=\"901\" src=\"https:\/\/www.genesys.com\/media\/Zoom-Screenshot.png\" alt=\"video thumbnail\" \/><\/div><\/div>\n<\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column]<div class=\"section-grid has-title has-desc has-imageclr\" data-swidth=\"stretch\" data-column=\"grid-3x3\" data-format=\"grid-a\" data-cards=\"bgc-clear\" data-shadow=\"\" data-bgcolor=\"bgc-plum\" data-bg-posx=\"center\" data-bg-posy=\"center\" data-text-theme=\"theme-dark\"><div class=\"text-col\"><h3>El soporte al cliente como un deporte de conjunto<\/h3><p>Integre Genesys Cloud con Zoom Meetings y Zoom Phone para una perfecta colaboraci\u00f3n. Localice al experto que necesita. Sepa si est\u00e1 disponible. Con\u00e9ctese con un solo clic.<\/p><\/div><div class=\"grid-container\" ><div class=\"grid-box grid-item has-title has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-square\"><img decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.genesys.com\/media\/time_timing.svg\"  alt=\"Time to value\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">Colabore en tiempo real<\/h4><p>Conecte a los agentes de atenci\u00f3n al cliente y a los expertos en determinados temas cuando m\u00e1s lo necesite. Las robustas capacidades de voz y video facilitan la colaboraci\u00f3n en tiempo real.<\/p>\n<\/div><\/div><div class=\"grid-box grid-item has-title has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-tall\"><img decoding=\"async\" width=\"36\" height=\"48\" src=\"https:\/\/www.genesys.com\/media\/9dafa61f-rocket.svg\"  alt=\"Rocket\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">Aumente la productividad de su equipo<\/h4><p>Ya no hay necesidad de cambiar de sistemas o de pantallas en busca de informaci\u00f3n. Vea c\u00f3mo aumenta la productividad a medida que los agentes y equipos usan Genesys Cloud o Zoom desde una sola interfaz.<\/p>\n<\/div><\/div><div class=\"grid-box grid-item has-title has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-wide\"><img decoding=\"async\" width=\"47\" height=\"36\" src=\"https:\/\/www.genesys.com\/media\/heart.svg\"  alt=\"Heart\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">Mejore la experiencia del cliente<\/h4><p>La integraci\u00f3n de Genesys Cloud con Zoom mejora notablemente el \u00edndice de resoluci\u00f3n, as\u00ed como la experiencia del cliente.<\/p>\n<\/div><\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column]<div class=\"section-testimonial\" data-swidth=\"stretch\" data-column=\"grid-2x2\" data-format=\"testimonial-a\" data-cards=\"bgc-clear\" data-bg-posx=\"center\" data-bg-posy=\"center\" data-text-theme=\"theme-light\"><div class=\"grid-container\"><div class=\"grid-box grid-testimonial has-fullname has-jobtitle has-company has-logo\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-logo image-wide\"><img decoding=\"async\" width=\"219\" height=\"49\" src=\"https:\/\/www.genesys.com\/media\/Sentinel-Logo-V2.svg\" style=\"\" alt=\"Sentinel logo v2\"><\/div><div class=\"box-quote\">Nuestros empleados pasan constantemente de una aplicaci\u00f3n a otra para comunicarse y colaborar. Al integrarse las soluciones, nuestros agentes del call center podr\u00e1n usar todas las funciones de Genesys Cloud y, al mismo tiempo, conectarse m\u00e1s f\u00e1cilmente con el resto de la empresa que usa la tecnolog\u00eda Zoom, lo que nos va a ayudar a resolver los problemas de los clientes con m\u00e1s rapidez y en el primer contacto.<\/div><div class=\"box-speaker type-b\"><div class=\"speaker-info\"><p class=\"fullname\">Douglas Walker<\/p><p class=\"jobtitle\">vicepresidente y director de Infraestructura y Servicios<\/p><p class=\"company\">Sentinel<\/p><\/div><\/div><\/div><div class=\"grid-box grid-testimonial has-fullname has-jobtitle has-company has-logo\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-logo image-wide\"><img decoding=\"async\" width=\"223\" height=\"50\" src=\"https:\/\/www.genesys.com\/media\/company-nurse-logo-whtbg.jpg\" style=\"\" alt=\"Company nurse logo whtbg\"><\/div><div class=\"box-quote\">Zoom y Genesys est\u00e1n ayudando enormemente a empresas como la nuestra a aprovechar al m\u00e1ximo las soluciones de comunicaciones y de contact center en la nube. En la actualidad, nuestros empleados usan ambas soluciones. Esta estrecha integraci\u00f3n significa que podr\u00e1n trabajar juntos m\u00e1s f\u00e1cilmente porque, por ejemplo, pueden iniciar una reuni\u00f3n de video desde la aplicaci\u00f3n Genesys Cloud. A medida que expandimos nuestras capacidades de teletriaje, la verdad es que estamos muy contentos de ser unos de los primeros en poder aprovechar estas nuevas funcionalidades.<\/div><div class=\"box-speaker type-b\"><div class=\"speaker-info\"><p class=\"fullname\">Henry Svendblad<\/p><p class=\"jobtitle\">director de Tecnolog\u00eda<\/p><p class=\"company\">Company Nurse<\/p><\/div><\/div><\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section  css=&#8221;.vc_custom_1590611317191{background-color: #4e5054 !important;}&#8221;][vc_row][vc_column][vc_column_text]<\/p>\n<h3 class=\"text-white\" style=\"text-align: center;\">Incorpore el conocimiento de todo su equipo al contact center<\/h3>\n<p class=\"text-white\" style=\"text-align: center;\">Para que las conexiones sean \u00f3ptimas y significativas, es preciso contar con una fuerte capacidad de colaboraci\u00f3n. La integraci\u00f3n de Genesys Cloud con Zoom Phone y Zoom Meetings genera perfectas comunicaciones en la nube que simplifican la colaboraci\u00f3n entre empleados, as\u00ed como la forma en que estos se comunican con los clientes.<\/p>\n<p>[\/vc_column_text][vc_tta_tabs style=&#8221;flat&#8221; shape=&#8221;square&#8221; color=&#8221;white&#8221; gap=&#8221;30&#8243; alignment=&#8221;center&#8221; active_section=&#8221;1&#8243; no_fill_content_area=&#8221;true&#8221; css=&#8221;.vc_custom_1590613141866{padding-top: 2rem !important;}&#8221;][vc_tta_section title=&#8221;Genesys Cloud y Zoom Phone&#8221; el_class=&#8221;ZoomPhone&#8221; tab_id=&#8221;ZoomPhone&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1590614517011{padding-right: 2rem !important;padding-left: 2rem !important;}&#8221;][vc_column_text]<\/p>\n<h4 class=\"text-white\">Elija Zoom\u00a0Phone<\/h4>\n<p class=\"text-white\">Ahora, usted puede utilizar Zoom Phone como su proveedor de comunicaciones para llamadas entrantes y salientes, as\u00ed como para las llamadas internas. Esta integraci\u00f3n con la tecnolog\u00eda de enrutamiento y de inteligencia artificial l\u00edder de Genesys resulta muy conveniente, dado que ofrece un \u00fanico punto de control.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1590615039038{padding-right: 2rem !important;padding-left: 2rem !important;}&#8221;][vc_column_text]<\/p>\n<h4 class=\"text-white\">Haga clic para llamar a un colega<\/h4>\n<p class=\"text-white\">En el caso de las interacciones que necesitan colaboraci\u00f3n, los agentes pueden encontrar r\u00e1pidamente al experto que est\u00e9 disponible para ayudarlos, en cualquier parte de la organizaci\u00f3n. Con el directorio unificado, la b\u00fasqueda de presencia y el clic para llamar, los usuarios de Genesys Cloud pueden conectarse directamente con los usuarios de Zoom Phone para agilizar la soluci\u00f3n de problemas.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;Genesys Cloud y Zoom Meetings&#8221; tab_id=&#8221;ZoomMeeting&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1590615053936{padding-right: 2rem !important;padding-left: 2rem !important;}&#8221;][vc_column_text]<\/p>\n<h4 class=\"text-white\">\u00danase a una reuni\u00f3n de Zoom directamente desde Genesys Cloud<\/h4>\n<p class=\"text-white\">Facilite la colaboraci\u00f3n entre los agentes del contact center y los expertos de la empresa. Gracias a Genesys Cloud con Zoom Meetings, los empleados tienen las poderosas herramientas de comunicaci\u00f3n de Zoom al alcance de su mano, en una \u00fanica interfaz.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1590615062744{padding-right: 2rem !important;padding-left: 2rem !important;}&#8221;][vc_column_text]<\/p>\n<h4 class=\"text-white\">Comparta su pantalla y grabe sus videoconferencias<\/h4>\n<p class=\"text-white\">Utilice sus funciones favoritas de Zoom Meeting sin salir de la soluci\u00f3n Genesys Cloud. Los agentes pueden compartir su pantalla para dar a sus colegas la informaci\u00f3n que necesitan, como ser el perfil o el historial de un cliente, o pedirles que compartan la suya. Luego, puede tener acceso a las grabaciones y el an\u00e1lisis de las videoconferencias.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][\/vc_tta_tabs]<style type='text\/css'>\r .section_wrapper .covidtab .vc_tta-tabs .vc_tta-tab { margin: 0 2rem 2rem 2rem!important; } .section_wrapper .covidtab .vc_tta-tabs .vc_tta-tab a{ color: #fff!important; } @media (max-width: 768px){ .section_wrapper .covidtab .vc_tta-tabs span.vc_tta-title-text{ color: #fff!important; } }\r <\/style>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column]<div class=\"section-grid has-title\" data-swidth=\"stretch\" data-column=\"grid-3x3\" data-format=\"grid-c\" data-cards=\"bgc-clear\" data-shadow=\"\" data-bg-posx=\"center\" data-bg-posy=\"center\" data-text-theme=\"theme-light\"><div class=\"text-col\"><h3>Conozca m\u00e1s acerca de la alianza de Genesys y Zoom<\/h3><\/div><div class=\"grid-container\" ><div class=\"grid-box grid-item has-title has-cta has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-wide\"><img decoding=\"async\" width=\"880\" height=\"480\" src=\"https:\/\/www.genesys.com\/media\/Genesys-Zoom-Feature.jpg\"  alt=\"Genesys zoom feature\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">Genesys y Zoom unen fuerzas<\/h4><div class=\"box-cta cta-btn\"><a role=\"button\" class=\"arrow arrow-primary\" href=\"https:\/\/www.genesys.com\/es-mx\/company\/newsroom\/announcements\/genesys-y-zoom-unen-fuerzas-para-mejorar-la-colaboracion-entre-empleados-y-las-experiencias-de-los-clientes\" target=\"\" rel=\"\">Lea el comunicado de prensa<\/a><\/div><\/div><\/div><div class=\"grid-box grid-item has-title has-cta has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-wide\"><img decoding=\"async\" width=\"880\" height=\"480\" src=\"https:\/\/www.genesys.com\/media\/Gensys-Zoom-webinar-feature.jpg\"  alt=\"Gensys zoom webinar feature\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">Genesys y Zoom: perfectas comunicaciones en la nube<\/h4><div class=\"box-cta cta-btn\"><a role=\"button\" class=\"arrow arrow-primary\" href=\"https:\/\/www.genesys.com\/webinars\/genesys-zoom-seamless-cloud-communications-for-great-customer-experiences\" target=\"\" rel=\"\">Vea el webinar<\/a><\/div><\/div><\/div><div class=\"grid-box grid-item has-title has-cta has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-wide\"><img decoding=\"async\" width=\"440\" height=\"240\" src=\"https:\/\/www.genesys.com\/media\/The-Inner-Circle-Guide-to-Contact-Center-Remote-Working-Solutions-Thumbnail-Kit-EN-Resource-Center.jpg\"  alt=\"The inner circle guide to contact center remote working solutions thumbnail kit en resource center\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">Gu\u00eda Inner Circle sobre las soluciones de contact center para trabajo remoto<\/h4><div class=\"box-cta cta-btn\"><a role=\"button\" class=\"arrow arrow-primary\" href=\"https:\/\/www.genesys.com\/resources\/the-inner-circle-guide-to-contact-center-remote-working-solutions\" target=\"\" rel=\"\">Descargue el informe<\/a><\/div><\/div><\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section el_id=&#8221;getstarted&#8221;][vc_row][vc_column]<div class=\"section-form format-form-a formtype-hot has-title has-bgcolor has-imagebg\" data-swidth=\"stretch\" data-cards=\"\" data-modalbg=\"\" data-bgcolor=\"bgc-orange\" data-bgimg=\"https:\/\/www.genesys.com\/media\/bg-grad-warmred-to-plumish.svg\" data-bg-posx=\"center\" data-bg-posy=\"center\" data-text-theme=\"theme-dark\"><div class=\"text-col\"><h3>Comience a utilizar Genesys Cloud y Zoom<\/h3><p>Mantenga a sus clientes cerca. Mantenga a sus compa\u00f1eros de trabajo m\u00e1s cerca a\u00fan. Con la asociaci\u00f3n entre Genesys Cloud y Zoom, es muy f\u00e1cil derribar las barreras que impiden las buenas conexiones y la verdadera colaboraci\u00f3n.<br \/>\nSea uno de los primeros en impulsar la productividad de su equipo y comience a solucionar los problemas de sus clientes con m\u00e1s rapidez. Comience con Genesys Cloud, Zoom Phone y Zoom Meetings hoy.<\/p>\n<\/div><div class=\"form-col\"><div class=\"eloq_form elq-container gmkto_form_type_hot gmkto_format_grid\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"inline\" data-ppcount=\"5\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init yesknown yesprefill yespp strict-check\"  data-target=\"#modalthankyoucontent\" ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Bienvenido de nuevo,<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">\u00bfNo es usted?<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"Please provide your work email\">\n        <label for=\"fe644\">Please provide your work email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"7011T000001t7fiQAA\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/pages\/325269\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"page\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"es-mx\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/pages\/325269\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"325269\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"Email Corporativo\" placeholder=\"Email Corporativo\">\n        <label for=\"fe192\">Email Corporativo<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"Nombre\">\n        <label for=\"fe190\">Nombre<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"Apellido\">\n        <label for=\"fe191\">Apellido<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"Tel\u00e9fono\">\n        <label for=\"fe215\">Tel\u00e9fono<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option><option value=\"C-Level\">C-Level<\/option><option value=\"VP\">Vicepresidente<\/option><option value=\"Director\">Director<\/option><option value=\"Manager\">Gerente<\/option><option value=\"Principal\">Presidente<\/option><option value=\"Engineer \/ Architect\">Ingeniero \/ arquitecto<\/option><option value=\"Consultant\">Consultor<\/option><option value=\"Analyst\">Analista<\/option><option value=\"Partner\">Socio<\/option><option value=\"Staff\">Personal<\/option><option value=\"Unknown\">Desconocido<\/option>\n        <\/select>\n        <label for=\"fe219\">Nivel<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Claims\">Reclamos<\/option><option value=\"Collections\">Cobranzas<\/option><option value=\"Contact Center Management\">Gesti\u00f3n del centro de contacto<\/option><option value=\"Customer Experience\">Experiencia del cliente<\/option><option value=\"Customer Service\">Servicio al Cliente<\/option><option value=\"Ecommerce\/Digital Channels\">Canales digitales y de comercio electr\u00f3nico<\/option><option value=\"Finance\">Finanzas<\/option><option value=\"Human Resources\">Recursos Humanos<\/option><option value=\"Influencer\">Influenciador<\/option><option value=\"Information Technology\">Tecnolog\u00edas de la informaci\u00f3n<\/option><option value=\"IT Architecture\">Arquitectura de TI<\/option><option value=\"IT Infrastructure\">Infraestructura de TI<\/option><option value=\"IVR\">IVR<\/option><option value=\"Marketing\">Mercadeo<\/option><option value=\"Operations \/ Process Management\">Gesti\u00f3n de operaciones \/ procesos<\/option><option value=\"Production Management\">Gesti\u00f3n de la producci\u00f3n<\/option><option value=\"Purchasing\">Compras<\/option><option value=\"Sales\">Ventas<\/option><option value=\"Unknown\">Desconocido<\/option>\n        <\/select>\n        <label for=\"fe218\">Funci\u00f3n<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"Empresa\">\n        <label for=\"fe193\">Empresa<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Pa\u00eds\n<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">Ciudad\/Estado<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"Your Website\">\n        <label for=\"fe801\">Your Website<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"city\" id=\"fe226\" value=\"\" placeholder=\"Ciudad\">\n        <label for=\"fe226\">Ciudad<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"Cargo\">\n        <label for=\"fe220\">Cargo<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">Banca<\/option><option value=\"Business Services\">Servicios empresariales<\/option><option value=\"Capital Markets\">Mercado de Capitales<\/option><option value=\"Communications\">Comunicaciones<\/option><option value=\"Consumer Products\">Bienes de Consumo<\/option><option value=\"Defense & Intelligence\">Defensa e Inteligencia<\/option><option value=\"Education & Non-Profit\">Educaci\u00f3n y Sin \u00c1nimo de Lucro<\/option><option value=\"Energy & Utilities\">Energ\u00eda y Servicios P\u00fablicos<\/option><option value=\"Entertainment\">Entretenimiento<\/option><option value=\"Government\">Gobierno<\/option><option value=\"Insurance\">Seguros<\/option><option value=\"Life Sciences\">Biociencias<\/option><option value=\"Logistics\">Log\u00edstica<\/option><option value=\"Manufacturing\">Manufactura<\/option><option value=\"Payors\">Payors<\/option><option value=\"Providers\">Proveedores<\/option><option value=\"Retailers\">Retailers<\/option><option value=\"Technology\">Tecnolog\u00eda<\/option><option value=\"Travel & Hospitality\">Viajes & Hoteleria<\/option><option value=\"Retail Banking\">Banca de Retail<\/option><option value=\"Other\">Otro<\/option>\n        <\/select>\n        <label for=\"fe221\">Industria<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">Apenas investigando<\/option><option value=\"Gathering business requirements\">Consolidando requisitos de negocio<\/option><option value=\"Comparing solutions\">Comparando soluciones<\/option><option value=\"Ready for a conversation\">Listo para una conversaci\u00f3n<\/option>\n        <\/select>\n        <label for=\"fe222\">Nivel de Inter\u00e9s<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">De 1 a 20<\/option><option value=\"21-50\">Entre 21 y 50<\/option><option value=\"51-100\">Entre 50 y 100<\/option><option value=\"101-300\">Entre 101 y 300<\/option><option value=\"301-500\">Entre 301 y 500<\/option><option value=\"501-1000\">Entre 501 y 1000<\/option><option value=\">1000\">&gt;1000<\/option><option value=\"No Contact Center\">No tengo un Centro de Contacto<\/option><option value=\"Don't Know\">No lo s\u00e9<\/option>\n        <\/select>\n        <label for=\"fe225\">N\u00famero de Agentes<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">S\u00ed. Deseo recibir informaci\u00f3n de Genesys por correo electr\u00f3nico o tel\u00e9fono.<\/label><\/div><div class=\"single-checkbox-row form-row white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"contactMe\" id=\"fe509\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe509\">Quiero ser contactado por un especialista de CX.<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"Asociaci\u00f3n con Zoom\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/pages\/325269\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"Empieza ahora\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"Empieza ahora\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>Al proporcionar su informaci\u00f3n, usted acepta nuestra \n <a href=\"https:\/\/www.genesys.com\/company\/legal\/privacy-policy\" target=\"_blank\">pol\u00edtica de privacidad<\/a><\/span><\/div><\/div><\/form><\/div><div id=\"modalthankyoucontent\"><h3>Gracias por su inter\u00e9s en Genesys y Zoom.<\/h3><p>Un representante se comunicar\u00e1 con usted.<\/p><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1590604777654{padding-top: 8.333rem !important;padding-bottom: 8.333rem !important;background-color: #4e5054 !important;}&#8221;][vc_row][vc_column][vc_single_image image=&#8221;316795&#8243; alignment=&#8221;center&#8221; si_max_width=&#8221;440px&#8221; css=&#8221;.vc_custom_1590681033741{margin-bottom: 1.889rem !important;}&#8221;][vc_column_text] Facilite la comunicaci\u00f3n y la colaboraci\u00f3n para que la experiencia del cliente sea memorable [\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_section css=&#8221;.vc_custom_1590611317191{background-color: #4e5054 !important;}&#8221;][vc_row][vc_column][vc_column_text] Incorpore el conocimiento de todo su equipo al contact center Para que las conexiones sean \u00f3ptimas y significativas, es preciso contar con [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-325269","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/pages\/325269","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/comments?post=325269"}],"version-history":[{"count":5,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/pages\/325269\/revisions"}],"predecessor-version":[{"id":327140,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/pages\/325269\/revisions\/327140"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/media?parent=325269"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}