{"id":102906,"date":"2018-04-10T05:18:56","date_gmt":"2018-04-10T05:18:56","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=102906"},"modified":"2026-02-23T23:29:54","modified_gmt":"2026-02-24T07:29:54","slug":"newsroom","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/es-mx\/company\/newsroom","title":{"rendered":"Prensa"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221; el_class=&#8221;mb-2&#8243;]<\/p>\n<h1>Prensa<\/h1>\n<h2 class=\"text-22 mb-0 font-weight-regular\">Las \u00faltimas noticias y perspectivas de Genesys<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"btn-container justify-content-end \"><a role=\"button\" role=\"button\" data-bs-toggle=\"modal\" aria-haspopup=\"true\" data-target=\"#subscribe\"  class=\"btn btn-secondary\" href=\"#subscribe\" target=\"\" rel=\"\">Suscr\u00edbete para recibir noticias<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;pt-0&#8243;][vc_row][vc_column]<div class=\"component-grid-news d-flex flex-column gap-2 display-paged card-design-news has-filter filter-news load-display\" data-display=\"paged\" data-col=\"3\" data-shortcode-count=\"0\" data-per-page=\"9\" data-page=\"1\" data-max-pages=\"8\"><div class=\"row filter-row mx-0 filter-news\"><div class=\"input-col col-md-10 px-0 h-100 d-flex\"><div class=\"news-type-col col-md-3\"><select class=\"select-type pe-3 news-type h-100 form-control form-filter filter-select\" filter-for=\"newstype\"><option value=\"\">Todas las noticias<\/option><option value=\"press\">Comunicados de prensa<\/option><option value=\"product-innovation\">Producto y Historias de innovaci\u00f3n<\/option><option value=\"customers\">Casos de \u00e9xito<\/option><\/select><\/div>    <div class=\"search-col h-100 px-0 col-md-9\">\n    <i class=\"fa-kit fa-magnifying-glass search-icon\"><\/i>\n    <input type=\"text\" placeholder=\"Buscar por tema o titular\" class=\"form-control h-100 form-filter search-filter filter-text\" filter-for=\"search\" name=\"search-filter\">\n    <a href=\"#\" class=\"clear-btn\">\u2716<\/a>\n    <\/div><\/div><div class=\"col-md-2 search-btn-col ps-0 ps-md-1 pe-0\"><a class=\"search-btn small h-100 py-1 justify-content-center btn w-100 btn-secondary\" href=\"#\">Buscar<\/a><\/div><\/div><div class=\"row mt-0 result-label-row\"><p class=\"current-count mb-0\"><span class=\"start\">1<\/span> - <span class=\"end\">9<\/span> de <span class=\"total\">67<\/span> Resultados<span class=\"additional-result-label\"> para \"<span class=\"keywords\"><\/span>\"<\/span><\/p><\/div><div class=\"row component-grid-news-row gutter-small\"><div class=\"grid-item news-item card-col post-type-announcements col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/es-mx\/company\/newsroom\/announcements\/genesys-reune-en-mexico-a-los-lideres-que-estan-transformando-la-experiencia-del-cliente-con-ia-agentica\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/Banner-One-Genesys-Portal-1.jpg\" height=\"612\" width=\"1088\" alt=\"Banner one genesys portal\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Genesys re\u00fane en M\u00e9xico a los l\u00edderes que est\u00e1n transformando la experiencia del cliente con IA Ag\u00e9ntica<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">04\/16\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-announcements col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/es-mx\/company\/newsroom\/announcements\/genesys-informa-un-cuarto-trimestre-record-mientras-las-organizaciones-aceleran-la-adopcion-de-la-orquestacion-de-experiencias-impulsada-por-ia\"><div class=\"thumbnail-col default-thumb\"><img decoding=\"async\" class=\"card-img\" src=\"\/media\/default-resource-thumb-wave-1.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 1\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Genesys Informa un Cuarto Trimestre R\u00e9cord Mientras las Organizaciones Aceleran la Adopci\u00f3n de la Orquestaci\u00f3n de Experiencias Impulsada por IA<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">03\/27\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-announcements col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/es-mx\/company\/newsroom\/announcements\/genesys-nombra-a-amanda-andreone-como-vicepresidente-y-lider-regional-de-ventas-para-america-latina\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/Amanda_Leadership-Announcement.png\" height=\"1080\" width=\"1920\" alt=\"Amanda leadership announcement\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Genesys nombra a Amanda Andreone como Vicepresidente y l\u00edder regional de ventas para Am\u00e9rica Latina<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">03\/10\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-announcements col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/es-mx\/company\/newsroom\/announcements\/genesys-unveils-industrys-first-agentic-virtual-agent-powered-by-lams-for-enterprise-cx\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/1920x1080-Youtube-Thumbnail-Product-Explainer-Agentic-AI-Guides-1.png\" height=\"900\" width=\"1600\" alt=\"1920&#215;1080 youtube thumbnail product explainer agentic ai guides (1)\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Genesys presenta el primer agente virtual ag\u00e9ntico de la industria, impulsado por LAMs para CX empresarial<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">02\/11\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-blog col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/es-mx\/blog\/post\/how-large-action-models-will-power-agentic-orchestration\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/AVA-OJ-blog_image_820x547.png\" height=\"547\" width=\"820\" alt=\"\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">Blog<\/p><h3 class=\"post-title h6\">C\u00f3mo los Large Action Models potenciar\u00e1n la orquestaci\u00f3n ag\u00e9ntica<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">02\/10\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-blog col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/es-mx\/blog\/post\/from-conversation-to-resolution-genesys-cloud-agentic-virtual-agent\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/AVA-launch-blog-hero.jpg\" height=\"1067\" width=\"1600\" alt=\"\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">Blog<\/p><h3 class=\"post-title h6\">De la conversaci\u00f3n a la resoluci\u00f3n: Genesys Cloud Agentic Virtual Agent<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">02\/10\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-announcements col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/es-mx\/company\/newsroom\/announcements\/genesys-amplia-su-alcance-global-y-fortalece-el-cumplimiento-para-impulsar-una-ia-agentica-confiable\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/header-1-ISO.png\" height=\"900\" width=\"1600\" alt=\"Header 1 iso\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Genesys Ampl\u00eda su Alcance Global y Fortalece el Cumplimiento para Impulsar una IA Ag\u00e9ntica Confiable<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">12\/10\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-announcements col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/es-mx\/company\/newsroom\/announcements\/la-solida-adopcion-empresarial-de-genesys-cloud-ai-impulsa-el-crecimiento-de-la-compania-en-el-tercer-trimestre-del-ejercicio-fiscal-2026\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/1920x1080_Image-Update_Newsroom.jpg\" height=\"900\" width=\"1600\" alt=\"Genesys ai powered experience orchestration\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">La S\u00f3lida Adopci\u00f3n Empresarial de Genesys Cloud AI Impulsa el Crecimiento de la Compa\u00f1\u00eda en el Tercer Trimestre del Ejercicio Fiscal 2026<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">12\/09\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-announcements col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/es-mx\/company\/newsroom\/announcements\/strong-enterprise-adoption-of-genesys-cloud-ai-drives-company-momentum-in-the-third-quarter-of-fiscal-year-2026\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/1920x1080_Image-Update_Newsroom.jpg\" height=\"900\" width=\"1600\" alt=\"Genesys ai powered experience orchestration\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">La s\u00f3lida adopci\u00f3n empresarial de Genesys Cloud AI impulsa el momentum de la compa\u00f1\u00eda en el tercer trimestre del a\u00f1o fiscal 2026<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">12\/09\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><\/div><nav class=\"pagination-container gen-custom-pagination py-2\" aria-label=\"Search pagination\"><ul class=\"pagination justify-content-center mb-0\"><li class=\"page-item page-control control-previous disabled\"><a class=\"page-link previous control-link\" href=\"#\" aria-label=\"Previous\"><i class=\"fa-kit fa-chevron-left\"><\/i><\/a><\/li><li class=\"page-item active\"><a class=\"page-link\" data-page-link=\"1\" href=\"https:\/\/www.genesys.com\/es-mx\/company\/newsroom\">1<\/a><\/li><li class=\"page-item\"><a class=\"page-link\" data-page-link=\"2\" href=\"https:\/\/www.genesys.com\/es-mx\/company\/newsroom\/page\/2\">2<\/a><\/li><li class=\"page-item\"><a class=\"page-link\" data-page-link=\"3\" href=\"https:\/\/www.genesys.com\/es-mx\/company\/newsroom\/page\/3\">3<\/a><\/li><li class=\"page-item\"><a class=\"page-link\" data-page-link=\"4\" href=\"https:\/\/www.genesys.com\/es-mx\/company\/newsroom\/page\/4\">4<\/a><\/li><li class=\"page-item\"><a class=\"page-link\" data-page-link=\"5\" href=\"https:\/\/www.genesys.com\/es-mx\/company\/newsroom\/page\/5\">5<\/a><\/li><li class=\"page-item disabled\"><a class=\"page-link\" href=\"#\">...<\/a><\/li><li class=\"page-item\"><a class=\"page-link\" data-page-link=\"8\" href=\"https:\/\/www.genesys.com\/es-mx\/company\/newsroom\/page\/8\">8<\/a><\/li><li class=\"page-item page-control control-next\"><a class=\"page-link next control-link\" href=\"https:\/\/www.genesys.com\/es-mx\/company\/newsroom\/page\/2\" aria-label=\"Next\"><i class=\"fa-kit fa-chevron-right\"><\/i><\/a><\/li><\/ul><\/nav><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;pt-0&#8243;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Genesys en las noticias<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"component-grid-news d-flex flex-column gap-2 display-more-less card-design-news load-display\" data-display=\"more-less\" data-col=\"3\" data-shortcode-count=\"1\" data-per-page=\"3\"><div class=\"row component-grid-news-row gutter-small\"><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.computerweekly.com\/es\/noticias\/366634786\/Genesys-presento-su-nueva-region-de-nube-en-Mexico\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/computerweekly.jpg\" height=\"252\" width=\"468\" alt=\"Computerweekly\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Genesys present\u00f3 su nueva regi\u00f3n de nube en M\u00e9xico<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">11\/25\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.itsitio.com\/mx\/cloud\/como-aeromexico-y-edenred-transformaron-su-contact-center-con-genesys-cloud\/\" target=\"_blank\"><div class=\"thumbnail-col default-thumb\"><img decoding=\"async\" class=\"card-img\" src=\"\/media\/default-resource-thumb-wave-1.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 1\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">C\u00f3mo Aerom\u00e9xico y Edenred transformaron su contact center con Genesys Cloud<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">07\/16\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.computerweekly.com\/es\/opinion\/Mas-alla-de-una-moda-la-IA-agentica-redefinira-lo-que-es-posible\" target=\"_blank\"><div class=\"thumbnail-col default-thumb\"><img decoding=\"async\" class=\"card-img\" src=\"\/media\/default-resource-thumb-wave-2.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 2\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">M\u00e1s all\u00e1 de una moda, la IA ag\u00e9ntica redefinir\u00e1 lo que es posible<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">07\/08\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/itcomunicacion.com.mx\/genesys-cloud-empodera-supervisores-con-informacion-en-tiempo-real\/\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/canalesti_cover.jpeg\" height=\"425\" width=\"1400\" alt=\"Canalesti cover\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Genesys Cloud empodera supervisores con informaci\u00f3n en tiempo real<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">03\/24\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.elfinanciero.com.mx\/opinion\/colaborador-invitado\/2025\/02\/20\/los-chatbots-caminaron-para-que-los-asistentes-de-ia-pudieran-correr\/\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/unnamed-1.png\" height=\"512\" width=\"512\" alt=\"Unnamed\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Los chatbots caminaron para que los asistentes de IA pudieran correr<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">02\/20\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.computerweekly.com\/es\/cronica\/De-los-agentes-a-los-conserjes-virtuales-personales\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/computerweekly.jpg\" height=\"252\" width=\"468\" alt=\"Computerweekly\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">De agentes a conserjes virtuales personales<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">01\/31\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/t21.com.mx\/la-ia-como-motor-transformador-del-comercio-minorista\/\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/Screenshot-2025-02-03-at-5.16.54\u202fPM.png\" height=\"1086\" width=\"1258\" alt=\"Screenshot 2025 02 03 at 5.16.54\u202fpm\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">La IA como motor transformador del comercio minorista<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">01\/23\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.eluniversal.com.mx\/techbit\/mexico-rumbo-a-la-digitalizacion-asi-funcionaran-los-tramites-en-linea\/\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/Screenshot-2025-02-03-at-5.14.31\u202fPM.png\" height=\"1198\" width=\"1318\" alt=\"Screenshot 2025 02 03 at 5.14.31\u202fpm\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Genesys al servicio del ciudadano; as\u00ed funcionar\u00e1n los tr\u00e1mites en l\u00ednea<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">01\/19\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.computerweekly.com\/es\/noticias\/366616390\/Los-directivos-de-CX-valoran-la-IA-pero-no-estan-listos-para-adoptarla\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/computerweekly.jpg\" height=\"252\" width=\"468\" alt=\"Computerweekly\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Los directivos de CX valoran la IA, pero no est\u00e1n listos para adoptarla<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">11\/28\/2024<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/global.techradar.com\/es-mx\/computing\/artificial-intelligence\/la-evolucion-de-la-ia-conversacional-a-traves-del-toque-humano\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/Techradar.jpeg\" height=\"225\" width=\"225\" alt=\"Techradar\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">La evoluci\u00f3n de la IA Conversacional a trav\u00e9s del toque humano<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">10\/09\/2024<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.noticiasneo.com\/articles\/2024\/08\/07\/la-nueva-era-de-la-experiencia-del-cliente#:~:text=En%20una%20%C3%A9poca%20caracterizada%20por,y%20mejoren%20los%20resultados%20empresariales\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/Noticias-NEO.png\" height=\"67\" width=\"100\" alt=\"Noticias neo\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">La nueva era de la experiencia del cliente<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">08\/07\/2024<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.eleconomista.com.mx\/tecnologia\/Mercado-de-IA-en-Mexico-alcanzara-un-valor-de-3700-millones-de-dolares-en-2024-20240322-0048.html\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/Screenshot-2024-09-30-at-4.27.12\u202fPM.png\" height=\"323\" width=\"352\" alt=\"Screenshot 2024 09 30 at 4.27.12\u202fpm\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Mercado de IA en M\u00e9xico alcanzar\u00e1 valor de 3,700 millones de d\u00f3lares en 2024<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">03\/22\/2024<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/dplnews.com\/genesys-desplegara-su-plataforma-de-nube-en-region-de-aws-en-mexico-en-2025\/\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/DPL-News.jpeg\" height=\"200\" width=\"200\" alt=\"Dpl news\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Genesys desplegar\u00e1 su plataforma cloud en regi\u00f3n AWS en M\u00e9xico en 2025<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">03\/13\/2024<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><\/div><div class=\"load-more-container py-1 d-flex justify-content-center more-less\"><div class=\"btn-container\"><a role=\"button\" class=\"btn btn-secondary view-more-btn\" href=\"#\">Ver m\u00e1s<\/a><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section disable_element=&#8221;yes&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;pt-0&#8243;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Recursos multimedia<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail ultra chevron-only  \" href=\"#\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"860\" height=\"464\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Untitled-design-40.png\" alt=\"Level up your patient care experience webinar\" ><\/div><div class=\"card-body\"><h3 class=\"h6\">Kit de medios de Genesys: activos de marca, logotipos y pautas<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail ultra chevron-only  \" href=\"#\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"820\" height=\"464\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/idc-marketscape-worldwide-conversational-intelligence-and-analytics-2024-vendor-assessment.jpg\" alt=\"idc-marketscape-worldwide-conversational-intelligence-and-analytics-2024-vendor-assessment\" ><\/div><div class=\"card-body\"><h3 class=\"h6\">Informe significativo para medios y analistas<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail ultra chevron-only  \" href=\"#\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"720\" height=\"480\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Cloud-Migration-LP-1-720x480-px.png\" alt=\"Cloud Migration LP 1-720x480-px\" ><\/div><div class=\"card-body\"><h3 class=\"h6\">Datos de la empresa sobre Genesys<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-white&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;py-2&#8243;][vc_row el_class=&#8221;forced-modern&#8221;][vc_column]<div class=\"component-mini-banner rounded-lg has-bg has-bg-image bgc-lgray\" style=\"--banner-bg-image:url(https:\/\/www.genesys.com\/media\/newsroom-CTA-banner.png)\"><a class=\"inner-banner rounded-lg bgc-glass\" role=\"button\" data-bs-toggle=\"modal\" aria-haspopup=\"true\" data-target=\"#subscribe\"  href=\"#subscribe\"><div class=\"banner-row d-flex flex-wrap\"><div class=\"content-row d-flex align-items-center\"><div class=\"content-col d-flex flex-column\"><p class=\"h5 mb-0 title\">Reciba nuestros \u00faltimos comunicados de prensa<\/p><p class=\"description mb-0\">Suscr\u00edbase para recibir alertas sobre comunicados de prensa de Genesys<\/p><\/div><div class=\"btn-container mt-0\"><div class=\"btn btn-secondary small chevron\">Suscr\u00edbete para recibir noticias<\/div><\/div><\/div><\/div><\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Conozca Genesys<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start nomedia ultra chevron-only  \" href=\"\/es-mx\/company\" target=\"\" rel=\"\" ><div class=\"card-body\"><h3 class=\"h5\">Acerca de Genesys<\/h3>\n<p>Descubre qui\u00e9nes somos y qu\u00e9 hacemos<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start nomedia ultra chevron-only  \" href=\"\/es-mx\/company\/newsroom\/awards-and-recognitions\" target=\"\" rel=\"\" ><div class=\"card-body\"><h3 class=\"h5\">Premios<\/h3>\n<p>Vea nuestros \u00faltimos honores y reconocimientos<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start nomedia ultra chevron-only  \" href=\"\/es-mx\/blog\" target=\"\" rel=\"\" ><div class=\"card-body\"><h3 class=\"h5\">Perspectivas y art\u00edculos<\/h3>\n<p>Explore las opiniones de los expertos sobre el futuro de la orquestaci\u00f3n de experiencias con IA.<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; lb_on=&#8221;yes&#8221; modal_header=&#8221;gen-logo&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_id=&#8221;subscribe&#8221; lb_id=&#8221;subscribe&#8221;][vc_row][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_col-sm-offset-2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Reciba nuestros \u00faltimos comunicados de prensa<\/h2>\n<p style=\"text-align: center;\">Suscr\u00edbete para recibir alertas de noticias de Genesys<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_col-sm-offset-2&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_ gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"inline\" data-ppcount=\"5\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init yesknown yesprefill yespp strict-check\"  data-target=\".thank-you\" ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Bienvenido de nuevo,<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">\u00bfNo es usted?<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"Please provide your work email\">\n        <label for=\"fe644\">Please provide your work email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"701U0000000UtZlIAK\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/pages\/102906\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"page\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"es-mx\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/pages\/102906\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"102906\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"Email Corporativo\" placeholder=\"Email Corporativo\">\n        <label for=\"fe192\">Email Corporativo<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"Nombre\">\n        <label for=\"fe190\">Nombre<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"Apellido\">\n        <label for=\"fe191\">Apellido<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option><option value=\"C-Level\">C-Level<\/option><option value=\"VP\">Vicepresidente<\/option><option value=\"Director\">Director<\/option><option value=\"Manager\">Gerente<\/option><option value=\"Principal\">Presidente<\/option><option value=\"Engineer \/ Architect\">Ingeniero \/ arquitecto<\/option><option value=\"Consultant\">Consultor<\/option><option value=\"Analyst\">Analista<\/option><option value=\"Partner\">Socio<\/option><option value=\"Staff\">Personal<\/option><option value=\"Unknown\">Desconocido<\/option>\n        <\/select>\n        <label for=\"fe219\">Nivel<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Claims\">Reclamos<\/option><option value=\"Collections\">Cobranzas<\/option><option value=\"Contact Center Management\">Gesti\u00f3n del centro de contacto<\/option><option value=\"Customer Experience\">Experiencia del cliente<\/option><option value=\"Customer Service\">Servicio al Cliente<\/option><option value=\"Ecommerce\/Digital Channels\">Canales digitales y de comercio electr\u00f3nico<\/option><option value=\"Finance\">Finanzas<\/option><option value=\"Human Resources\">Recursos Humanos<\/option><option value=\"Influencer\">Influenciador<\/option><option value=\"Information Technology\">Tecnolog\u00edas de la informaci\u00f3n<\/option><option value=\"IT Architecture\">Arquitectura de TI<\/option><option value=\"IT Infrastructure\">Infraestructura de TI<\/option><option value=\"IVR\">IVR<\/option><option value=\"Marketing\">Mercadeo<\/option><option value=\"Operations \/ Process Management\">Gesti\u00f3n de operaciones \/ procesos<\/option><option value=\"Production Management\">Gesti\u00f3n de la producci\u00f3n<\/option><option value=\"Purchasing\">Compras<\/option><option value=\"Sales\">Ventas<\/option><option value=\"Unknown\">Desconocido<\/option>\n        <\/select>\n        <label for=\"fe218\">Funci\u00f3n<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"Empresa\">\n        <label for=\"fe193\">Empresa<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"Tel\u00e9fono\">\n        <label for=\"fe215\">Tel\u00e9fono<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Pa\u00eds\n<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">Ciudad\/Estado<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"Your Website\">\n        <label for=\"fe801\">Your Website<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"city\" id=\"fe226\" value=\"\" placeholder=\"Ciudad\">\n        <label for=\"fe226\">Ciudad<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"Cargo\">\n        <label for=\"fe220\">Cargo<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">Banca<\/option><option value=\"Business Services\">Servicios empresariales<\/option><option value=\"Capital Markets\">Mercado de Capitales<\/option><option value=\"Communications\">Comunicaciones<\/option><option value=\"Consumer Products\">Bienes de Consumo<\/option><option value=\"Defense & Intelligence\">Defensa e Inteligencia<\/option><option value=\"Education & Non-Profit\">Educaci\u00f3n y Sin \u00c1nimo de Lucro<\/option><option value=\"Energy & Utilities\">Energ\u00eda y Servicios P\u00fablicos<\/option><option value=\"Entertainment\">Entretenimiento<\/option><option value=\"Government\">Gobierno<\/option><option value=\"Insurance\">Seguros<\/option><option value=\"Life Sciences\">Biociencias<\/option><option value=\"Logistics\">Log\u00edstica<\/option><option value=\"Manufacturing\">Manufactura<\/option><option value=\"Payors\">Payors<\/option><option value=\"Providers\">Proveedores<\/option><option value=\"Retailers\">Retailers<\/option><option value=\"Technology\">Tecnolog\u00eda<\/option><option value=\"Travel & Hospitality\">Viajes & Hoteleria<\/option><option value=\"Retail Banking\">Banca de Retail<\/option><option value=\"Other\">Otro<\/option>\n        <\/select>\n        <label for=\"fe221\">Industria<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">Apenas investigando<\/option><option value=\"Gathering business requirements\">Consolidando requisitos de negocio<\/option><option value=\"Comparing solutions\">Comparando soluciones<\/option><option value=\"Ready for a conversation\">Listo para una conversaci\u00f3n<\/option>\n        <\/select>\n        <label for=\"fe222\">Nivel de Inter\u00e9s<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">De 1 a 20<\/option><option value=\"21-50\">Entre 21 y 50<\/option><option value=\"51-100\">Entre 50 y 100<\/option><option value=\"101-300\">Entre 101 y 300<\/option><option value=\"301-500\">Entre 301 y 500<\/option><option value=\"501-1000\">Entre 501 y 1000<\/option><option value=\">1000\">&gt;1000<\/option><option value=\"No Contact Center\">No tengo un Centro de Contacto<\/option><option value=\"Don't Know\">No lo s\u00e9<\/option>\n        <\/select>\n        <label for=\"fe225\">N\u00famero de Agentes<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">S\u00ed. Deseo recibir informaci\u00f3n de Genesys por correo electr\u00f3nico o tel\u00e9fono.<\/label><\/div><div class=\"single-checkbox-row form-row white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"contactMe\" id=\"fe509\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe509\">Quiero ser contactado por un especialista de CX.<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"OFF\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"Suscribirse\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"Suscribirse\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>Al proporcionar su informaci\u00f3n, usted acepta nuestra \n <a href=\"https:\/\/www.genesys.com\/company\/legal\/privacy-policy\" target=\"_blank\">pol\u00edtica de privacidad<\/a><\/span><\/div><\/div><\/form><\/div>[vc_column_text css=&#8221;&#8221; el_class=&#8221;thank-you&#8221;]<\/p>\n<p class=\"h4\">\u00a1Tu suscripci\u00f3n ha sido confirmada!<\/p>\n<p>Por favor, a\u00f1ade genesys@email.genesys.com a tu lista de remitentes seguros.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221; el_class=&#8221;mb-2&#8243;] Prensa Las \u00faltimas noticias y perspectivas de Genesys [\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;pt-0&#8243;][vc_row][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;pt-0&#8243;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;] Genesys en las noticias [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_section disable_element=&#8221;yes&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;pt-0&#8243;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;] Recursos multimedia [\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-white&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;py-2&#8243;][vc_row el_class=&#8221;forced-modern&#8221;][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;] Conozca Genesys [\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; lb_on=&#8221;yes&#8221; modal_header=&#8221;gen-logo&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_id=&#8221;subscribe&#8221; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":11876,"parent":102836,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-102906","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/pages\/102906","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/comments?post=102906"}],"version-history":[{"count":16,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/pages\/102906\/revisions"}],"predecessor-version":[{"id":615693,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/pages\/102906\/revisions\/615693"}],"up":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/pages\/102836"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/media\/11876"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/media?parent=102906"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}