{"id":102830,"date":"2018-10-26T14:38:21","date_gmt":"2018-10-26T21:38:21","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=102830"},"modified":"2024-03-04T09:48:33","modified_gmt":"2024-03-04T17:48:33","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/es-mx\/solutions\/customer-service","title":{"rendered":"Servicio al cliente"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8221;stretch_row&#8221; el_class=&#8221;section_header&#8221; css=&#8221;.vc_custom_1533127088509{background-image: url(https:\/\/www.genesys.com\/media\/V3-Solutions-Customer-Service.jpg?id=17004) !important;}&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column width=&#8221;3\/5&#8243;][vc_column_text]<\/p>\n<h1>Soluciones de servicio de atenci\u00f3n al\u00a0cliente que superan las expectativas<\/h1>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;2\/5&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; el_class=&#8221;cta-bar&#8221; css=&#8221;.vc_custom_1522458207688{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1522458201976{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221;][vc_row equal_height=&#8221;yes&#8221; el_class=&#8221;mobile-reverse&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2>Construya mejores relaciones y deje satisfechos a los clientes<\/h2>\n<p>Ya sea una empresa global o una peque\u00f1a empresa, obtenga una plataforma para satisfacer las necesidades de todo su equipo. Cumpla o supere diariamente los KPI. Promocione sus productos y servicios, incremente la productividad, simplifique los procesos y dote a su equipo con herramientas y capacitaci\u00f3n. La integraci\u00f3n fluida con su sistema de CRM y otras aplicaciones garantiza una experiencia coherente y fiable del cliente.<br \/>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/i-PJKLILn2s&#8221; css=&#8221;.vc_custom_1526701441913{margin-bottom: 2em !important;}&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; el_class=&#8221;section_light-gray&#8221;][vc_row][vc_column][vc_column_text]<\/p>\n<h3>Explore las soluciones de servicio al cliente de Genesys para<\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; el_class=&#8221;section_light-gray&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/3&#8243;]<div class=\"gicon-container\" style=\"max-width:80%;margin:0 auto 2em;text-align:center;align-items:center;\"><\/div>[\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<h2>Experiencia del cliente<\/h2>\n<p>Entregar una excelente experiencia del cliente significa ser capaz de comunicarse con sus clientes a trav\u00e9s de canales para llevarlos r\u00e1pidamente hacia el recurso adecuado para resolver los problemas. Tambi\u00e9n significa potenciar a sus equipos con herramientas de colaboraci\u00f3n y an\u00e1lisis predictivo que mejoran la interacci\u00f3n con el cliente. Obtenga m\u00e1s informaci\u00f3n en la p\u00e1gina de la experiencia del cliente.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1566937400870{background-image: url(https:\/\/www.genesys.com\/media\/75db4a64-gradient-background.svg?id=150848) !important;}&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;mobile-reverse&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3 class=\"text-white\">Somos el l\u00edder en la nube<\/h3>\n<p class=\"text-white\">Genesys Cloud no es solo una plataforma en la nube, es la mejor de la industria. Descubra por qu\u00e9 los principales analistas y clientes de todos los tama\u00f1os colocan a Genesys en la cima de las soluciones de centros de contacto en la nube.<\/p>\n<p>[\/vc_column_text]<div class=\"btn-container justify-content-start \"><a class=\"btn small btn-secondary\" href=\"https:\/\/www.genesys.com\/es-mx\/campaign\/cloud-contact-center-leader\" target=\"\" style=\"width:auto;\" rel=\"\" >Descubra m\u00e1s<\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;150853&#8243; alignment=&#8221;center&#8221; si_max_width=&#8221;350px&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;mobile-reverse&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<h2>TI<\/h2>\n<p>Obtenga la fiabilidad que su equipo necesita de su software de servicio del cliente. Integre su soluci\u00f3n de centro de contacto con sus sistemas existentes y obtenga las opciones de implementaci\u00f3n que desee. Descubra c\u00f3mo la plataforma de centro de contacto adecuada puede simplificar su carga de trabajo, reducir las tareas administrativas y permitir que su equipo de TI se centre en la innovaci\u00f3n. Obtenga m\u00e1s informaci\u00f3n en la p\u00e1gina de TI.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_hidden-xs&#8221;][vc_single_image image=&#8221;10286&#8243; img_size=&#8221;full&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; el_class=&#8221;section_light-gray&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/3&#8243;]<div class=\"gicon-container\" style=\"max-width:70%;margin:0 auto 2em;text-align:center;align-items:center;\"><\/div>[\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<h2>Peque\u00f1as empresas<\/h2>\n<p>Conozca c\u00f3mo la soluci\u00f3n correcta puede ayudar a su empresa a competir con los l\u00edderes del sector. Utilice las herramientas de colaboraci\u00f3n y automatice la administraci\u00f3n de clientes potenciales y otros procesos. Aproveche las herramientas anal\u00edticas para posicionar sus negocios para el crecimiento. Visite la p\u00e1gina de peque\u00f1as empresas.[\/vc_column_text]<div class=\"btn-container justify-content-start \"><a class=\"btn small btn-secondary\" href=\"\/es-mx\/solutions\/customer-service\/small-business-owner\" target=\"\" style=\"width:auto;\" rel=\"\" >Conozca m\u00e1s acerca de las soluciones de Genesys para peque\u00f1as empresas<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; el_class=&#8221;cta-bar&#8221; css=&#8221;.vc_custom_1563416307712{background-image: url(https:\/\/www.genesys.com\/media\/9393453c-website-cta-backgrounds-gradient-links.png?id=110947) !important;}&#8221;][vc_row][vc_column]<div class=\"db_cta_dynamic align-center style-dark\" data-offset=\"0\" data-section-bg=\"\" data-limit=\"1\" data-result=\"%5B%5D\"><h3>Gartner Report\u2014The Future of the Contact Center<\/h3><div class=\"genesys-button medium align-center genesys-white \"><a href=\"\/resources\/the-future-of-the-contact-center\" target=\"_blank\" rel=\"\">Read the report<\/a><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2>Centro de contacto<\/h2>\n<p>La resoluci\u00f3n del primer contacto (FCR) de los problemas es una necesidad para los centros de contacto. Para mantenerse competitivo, necesita el software de centro de contacto que integra las tecnolog\u00edas y herramientas digitales m\u00e1s recientes con caracter\u00edsticas de productividad y an\u00e1lisis.<a href=\"https:\/\/www.genesys.com\/es-mx\/solutions\/customer-service\/contact-center\">Visite la p\u00e1gina de soluciones de centro de contacto<\/a>para obtener m\u00e1s informaci\u00f3n sobre c\u00f3mo las herramientas le permiten ofrecer siempre una experiencia de centro de contacto de clase mundial.[\/vc_column_text]<div class=\"btn-container justify-content-start \"><a class=\"btn small btn-secondary\" href=\"\/es-mx\/solutions\/customer-service\/contact-center\" target=\"\" style=\"width:auto;\" rel=\"\" >Conozca m\u00e1s acerca de las soluciones de Genesys para contact centers<\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_hidden-xs&#8221;][vc_single_image image=&#8221;10285&#8243; 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class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-241709\"><a href=\"https:\/\/www.genesys.com\/es-mx\/call-center-cloud-migration\"><h5>Migraci\u00f3n del call center a la nube<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-619721\"><a href=\"https:\/\/www.genesys.com\/es-mx\/majesticks\"><h5>Majesticks<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-617887\"><a href=\"https:\/\/www.genesys.com\/es-mx\/cx-in-focus\"><h5>CX in Focus<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-616104\"><a href=\"https:\/\/www.genesys.com\/es-mx\/tour\"><h5>Tour<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-604133\"><a href=\"https:\/\/www.genesys.com\/es-mx\/digital-customer-experience\"><h5>Experiencia digital del cliente<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-602351\"><a href=\"https:\/\/www.genesys.com\/es-mx\/genesys-charitable-discount-program\"><h5>Programa de descuentos de Genesys para organizaciones de beneficencia<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-588835\"><a href=\"https:\/\/www.genesys.com\/es-mx\/responsible-ai\"><h5>IA responsable<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-589145\"><a href=\"https:\/\/www.genesys.com\/es-mx\/workforce-management-software\"><h5>Software de gesti\u00f3n de la fuerza de trabajo<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-598267\"><a href=\"https:\/\/www.genesys.com\/es-mx\/ai-contact-center\"><h5>Contact center con IA<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-579214\"><a href=\"https:\/\/www.genesys.com\/es-mx\/customer-journey-management\"><h5>Gesti\u00f3n del journey del cliente<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-571972\"><a href=\"https:\/\/www.genesys.com\/es-mx\/scuderiaferrari\"><h5>Ferrari<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-577987\"><a href=\"https:\/\/www.genesys.com\/es-mx\/guide-to-copilots\"><h5>Copilotos<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-555863\"><a href=\"https:\/\/www.genesys.com\/es-mx\/contact-center-software\"><h5>Software de contact center<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-575938\"><a href=\"https:\/\/www.genesys.com\/es-mx\/lavercup\"><h5>Copa\u00a0Laver<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-439559\"><a href=\"https:\/\/www.genesys.com\/es-mx\/genesys-cloud-crb-eng\"><h5>Genesys Cloud &#8211; CRB ENG<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-527830\"><a href=\"https:\/\/www.genesys.com\/es-mx\/genesys-cloud-ex\"><h5>Genesys Cloud EX<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-527810\"><a href=\"https:\/\/www.genesys.com\/es-mx\/experience-orchestration\"><h5>Orquestaci\u00f3n de experiencias<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-512675\"><a href=\"https:\/\/www.genesys.com\/es-mx\/genesys-vs-nice\"><h5>Genesys vs NICE<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-491462\"><a href=\"https:\/\/www.genesys.com\/es-mx\/thank-you-page-landing-cx\"><h5>Thank You Page<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-117002\"><a href=\"https:\/\/www.genesys.com\/es-mx\/blog\"><h5>Blog<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-462359\"><a href=\"https:\/\/www.genesys.com\/es-mx\/pointillist\"><h5>Pointillist<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-262909\"><a href=\"https:\/\/www.genesys.com\/es-mx\/pricing\"><h5>Precios<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-230122\"><a href=\"https:\/\/www.genesys.com\/es-mx\/genesys-cloud\"><h5>Genesys Cloud CX<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-230130\"><a href=\"https:\/\/www.genesys.com\/es-mx\/cloud-platform\"><h5>Plataforma Genesys Cloud<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-252669\"><a href=\"https:\/\/www.genesys.com\/es-mx\/emergency-response\"><h5>Respuesta ante emergencias<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-258973\"><a href=\"https:\/\/www.genesys.com\/es-mx\/cx-blueprint\"><h5>Dise\u00f1o de la CX<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-320850\"><a href=\"https:\/\/www.genesys.com\/es-mx\/products\"><h5>Productos<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-619892\"><a href=\"https:\/\/www.genesys.com\/es-mx\/xperience-on-tour-mexico\"><h5>Xperience On Tour Mexico City<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-241711\"><a href=\"https:\/\/www.genesys.com\/es-mx\/call-center-cloud-migration-overview\"><h5>Descripci\u00f3n general de la migraci\u00f3n de call centers\u00a0a la nube<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-241707\"><a href=\"https:\/\/www.genesys.com\/es-mx\/customer-migrations\"><h5>Migraciones de clientes<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-325269\"><a href=\"https:\/\/www.genesys.com\/es-mx\/zoom\"><h5>Asociaci\u00f3n con Zoom<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-292140\"><a href=\"https:\/\/www.genesys.com\/es-mx\/microsoft\"><h5>Asociaci\u00f3n con Microsoft<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-363108\"><a href=\"https:\/\/www.genesys.com\/es-mx\/superhuman\"><h5>Super Human Service<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-371635\"><a href=\"https:\/\/www.genesys.com\/es-mx\/fedramp\"><h5>Maximus\u00a0Genesys\u00a0Engagement\u00a0Platform<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-432059\"><a href=\"https:\/\/www.genesys.com\/es-mx\/genesys-dx\"><h5>Genesys&nbsp;DX<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-621376\"><a href=\"https:\/\/www.genesys.com\/es-mx\/customer-awards\"><h5>Customer Awards<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-102882\"><a href=\"https:\/\/www.genesys.com\/es-mx\/subscribe\"><h5>Plan de suscripci\u00f3n<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-102786\"><a href=\"https:\/\/www.genesys.com\/es-mx\/innovations\"><h5>Innovaciones<\/h5><p>Innove con menos riesgos y m\u00e1s beneficios<\/p><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-104839\"><a href=\"https:\/\/www.genesys.com\/es-mx\"><h5>Inicio<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-102903\"><a href=\"https:\/\/www.genesys.com\/es-mx\/customer-success\"><h5>Customer Success<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-104777\"><a href=\"https:\/\/www.genesys.com\/es-mx\/googlecloud\"><h5>Contact Center AI de Google Cloud<\/h5><p>Brinde experiencias excepcionales a sus clientes mediante la asociaci\u00f3n de Genesys y Google.<\/p><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-102780\"><a href=\"https:\/\/www.genesys.com\/es-mx\/solutions\"><h5>Soluciones<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-102794\"><a href=\"https:\/\/www.genesys.com\/es-mx\/platform\"><h5>Plataforma<\/h5><p>Potencie experiencias del cliente excepcionales con Genesys Customer Experience Platform<\/p><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-104835\"><a href=\"https:\/\/www.genesys.com\/es-mx\/contact-us\"><h5>Comun\u00edquese con nosotros<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-104831\"><a href=\"https:\/\/www.genesys.com\/es-mx\/request-a-demo\"><h5>Solicite una demo<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-103631\"><a href=\"https:\/\/www.genesys.com\/es-mx\/resources\"><h5>Recursos<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-102872\"><a href=\"https:\/\/www.genesys.com\/es-mx\/events\"><h5>Eventos<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-102895\"><a href=\"https:\/\/www.genesys.com\/es-mx\/webinars\"><h5>Webinars<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-102836\"><a href=\"https:\/\/www.genesys.com\/es-mx\/company\"><h5>Empresa<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-102905\"><a href=\"https:\/\/www.genesys.com\/es-mx\/customer-stories\"><h5>Casos de \u00e9xito<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-102854\"><a href=\"https:\/\/www.genesys.com\/es-mx\/login\"><h5>Login<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-103010\"><a href=\"https:\/\/www.genesys.com\/es-mx\/definitions\"><h5>Definiciones<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-104837\"><a href=\"https:\/\/www.genesys.com\/es-mx\/select-region\"><h5>Seleccione la regi\u00f3n<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-102850\"><a href=\"https:\/\/www.genesys.com\/es-mx\/partners\"><h5>Descripci\u00f3n de socios<\/h5><p>Los socios de Genesys tienen acceso a las tecnolog\u00edas y oportunidades para aumentar su cuota de mercado, mientras que los clientes pueden trabajar con la red de socios de Genesys para hacer crecer su negocio.<\/p><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-102914\"><a href=\"https:\/\/www.genesys.com\/es-mx\/capabilities\"><h5>Capacidades<\/h5><\/a><\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section full_width=&#8221;stretch_row&#8221; el_class=&#8221;section_header&#8221; css=&#8221;.vc_custom_1533127088509{background-image: url(https:\/\/www.genesys.com\/media\/V3-Solutions-Customer-Service.jpg?id=17004) !important;}&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column width=&#8221;3\/5&#8243;][vc_column_text] Soluciones de servicio de atenci\u00f3n al\u00a0cliente que superan las expectativas [\/vc_column_text][\/vc_column][vc_column width=&#8221;2\/5&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; el_class=&#8221;cta-bar&#8221; css=&#8221;.vc_custom_1522458207688{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_row 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