{"id":641911,"date":"2026-09-21T06:48:08","date_gmt":"2026-09-21T13:48:08","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&#038;p=641911"},"modified":"2026-09-28T03:05:09","modified_gmt":"2026-09-28T10:05:09","slug":"customers-community-day-madrid-october-2026","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/es-mx\/events\/customers-community-day-madrid-october-2026","title":{"rendered":"Customers Community Day Madrid &#8211; October 2026"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":744,"featured_media":0,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-641911","events","type-events","status-publish","hentry"],"acf":{"asset_expiration":"","event_description_title":"Un encuentro exclusivo para la comunidad de clientes de Genesys","form_button":"Registro","event_header_title":"Customers Community Day","event_venue_address":"Hotel Vincci Soho (C. del Prado, 18, Centro, 28014 Madrid)","form_header":"Reserva tu plaza","event_end_date":"10\/21\/2026","event_start_date":"10\/21\/2026","item_nav_hide":"no","disable_chat":false,"event_header_image":"https:\/\/www.genesys.com\/media\/Brand_full-width_email-header_1-1360x600-px-Max-Quality.jpg","external_registration_link":"https:\/\/forms.cloud.microsoft\/Pages\/ResponsePage.aspx?id=nOZceM-Qx02ogurzEtHRXVMk5W-Lno5Knx8LpLu7RedURUdaS0lKTFRGSVg0N1AzS1AzSVUzODRKSy4u","event_content_template":"b1","text_content":{"sub_title_h4":"","text_content":"<div class=\"flex-shrink-0 flex flex-col relative items-end\">\n<div>\n<div class=\"pt-0\">\n<div class=\"gizmo-bot-avatar flex h-8 w-8 items-center justify-center overflow-hidden rounded-full\">\n<div>El <strong>Genesys Community Day<\/strong> regresa con una jornada exclusiva para nuestra Comunidad de Clientes, dedicada a explorar c\u00f3mo la <strong>IA y la IA Ag\u00e9ntica est\u00e1n transformando la Experiencia del Cliente (CX)<\/strong> y, especialmente, c\u00f3mo pasar de la visi\u00f3n a la ejecuci\u00f3n.<\/div>\n<div><\/div>\n<\/div>\n<div>A lo largo de la ma\u00f1ana compartiremos <strong>tendencias y la visi\u00f3n de Genesys sobre IA ag\u00e9ntica<\/strong>, abordaremos los modelos operativos necesarios para acelerar su adopci\u00f3n y conoceremos un <strong>caso de \u00e9xito real de evoluci\u00f3n de Engage a Cloud<\/strong>. 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