{"id":626703,"date":"2026-05-26T13:28:36","date_gmt":"2026-05-26T20:28:36","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&#038;p=626703"},"modified":"2026-06-23T13:53:24","modified_gmt":"2026-06-23T20:53:24","slug":"genesys-round-table-dominicana","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/es-mx\/events\/genesys-round-table-dominicana","title":{"rendered":"CX Executive Roundtable Dominicana"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1060,"featured_media":0,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-626703","events","type-events","status-publish","hentry"],"acf":{"hide_navigation":"false","hide_footer":"false","event_header_bgc":"orange","event_header_title":"De Conversaciones a Resultados: Orquestaci\u00f3n de Experiencias con IA Ag\u00e9ntica","event_description_title":"Registro Cerrado","event_description":"Gracias por el inter\u00e9s en el Genesys Executive Roundtable Rep\u00fablica Dominicana. <br \/>\r\n<br \/>\r\nDebido a la alta demanda, hemos alcanzado el aforo m\u00e1ximo. Te invitamos a mantenerte en contacto con tu equipo local de Genesys para futuras iniciativas y pr\u00f3ximos eventos.<br \/>\r\n<br \/>\r\nFecha: Jueves 25 de Junio <br \/>\r\nHorario: 05:30pm ","event_header_image":"https:\/\/www.genesys.com\/media\/Genesys_Threads_328-1-1-scaled.png","disable_registration":true,"form_header_alignment":"left","form_header":"Reg\u00edstrate aqu\u00ed","form_button":"Quiero participar ","is_external_registration":[],"form_field_settings":["form_known","form_prefill","form_pp","cb_available","nolazy"],"form_setup":{"events_field_config":"advanced","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_country","fl_city","fl_jobfunction1","fl_joblevel1","fl_title"],"additional_custom_form_fields":{"advance_fields":false},"cust_form_id":"","form_cid":"701Ht0000025UI7IAM","multiple_cid":false,"multiple_cid_setup":false,"ar_status":"Event","ar_title":"default","ar_custom_title":"","ar_url":"default","ar_custom_url":"","custom_ty":"<h2>\u00a1Gracias por el gran inter\u00e9s! Hemos alcanzado el aforo m\u00e1ximo. Le invitamos a mantenerse en contacto con su equipo local para pr\u00f3ximas iniciativas y eventos.<\/h2>\n"},"additional_form_content":"","disable_content_section":false,"event_content_template":"a1","event_title_group":{"title":"CX Executive Roundtable Rep\u00fablica Dominicana ","sub_title":"De Conversaciones a Resultados: Orquestaci\u00f3n de Experiencias con IA Ag\u00e9ntica"},"media_content":{"select_media":"image","content_image":627161,"content_video":"<div data-bynder-widget=\"video-item\" data-media-id=\"1BA3729E-99EF-4995-A5AB5C0F233EA465\" data-autoplay=\"true\" ><script id=\"bynder-widgets-js\" data-account-url=\"brand.genesys.com\" data-language=\"en\" src=\"https:\/\/d8ejoa1fys2rk.cloudfront.net\/bynder-embed\/latest\/bynder-embed.js\"><\/script><\/div>"},"text_content":{"sub_title_h4":"","text_content":"<p>La pr\u00f3xima etapa de la experiencia del cliente no ser\u00e1 definida por bots que conversan mejor, sino por sistemas de IA capaces de actuar, coordinar y resolver con confianza.<\/p>\n<p>En esta Roundtable ejecutiva exploraremos c\u00f3mo la IA Ag\u00e9ntica est\u00e1 cambiando la forma en que las organizaciones dise\u00f1an experiencias, combinando automatizaci\u00f3n, personalizaci\u00f3n, gobierno y control. La conversaci\u00f3n estar\u00e1 enfocada en c\u00f3mo los l\u00edderes pueden pasar de casos aislados de IA a una estrategia de orquestaci\u00f3n que conecte clientes, colaboradores, datos, procesos y sistemas para generar mejores resultados de negocio.<\/p>\n<p>Una sesi\u00f3n para discutir c\u00f3mo avanzar hacia autonom\u00eda gestionada por riesgo: IA que sugiere, asiste, ejecuta y orquesta, siempre dentro de l\u00edmites definidos, con supervisi\u00f3n y resultados verificables.<\/p>\n","cta_text":"","cta_url":""},"disable_agenda_section":false,"event_agenda_title":"El Arte de Orquestar Experiencias con IA Ag\u00e9ntica ","event_agenda_opened":"1","remove_agenda_nav":false,"event_agenda_nav":"Agenda","disable_speaker_section":false,"event_speaker_title":"Main Speaker","remove_speaker_nav":false,"event_speaker_nav":"","disable_venue_section":false,"remove_venue_nav":false,"event_venue_nav":"","enable_map":true,"disable_faq_section":false,"event_faq_title":"","event_faq_opened":"3","remove_faq_nav":false,"event_faq_nav":"","disable_sponsor_section":false,"event_sponsor_title":"","remove_sponsor_nav":false,"event_sponsor_nav":"","disable_partner_section":false,"event_partners_title":"","event_partners_subtitle":"","remove_partners_nav":false,"event_partners_nav":"","event_partners_columns":"5","disable_additional_content_section":true,"additional_content_template":"a1","additional_content_position":"default","additional_title_group":{"title":"","sub_title":""},"additional_media_content":{"select_media":"image","content_image":false,"content_video":""},"additional_text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"nav_logo":false,"nav_form_text":"","disable_navigation_form_link":false,"event_date_format":"default","event_time_format":"h:i a","event_hashtag":"","event_type":"cxtour","event_status":"ontime","event_end_time":"","event_location":"","event_venue_name":"Sal\u00f3n Factory, Hotel Intercontinental","country":"Dominican Republic","venue_map":{"address":"Av. Winston Churchill, Santo Domingo 10127, Rep\u00fablica Dominicana","lat":18.4723569,"lng":-69.9414303,"zoom":14,"place_id":"ChIJRXpg5eSJr44R1ArPGHScIBw","street_name":"Avenida Winston Churchill","street_name_short":"Av. Winston Churchill","city":"Santo Domingo","state":"Distrito Nacional","country":"Dominican Republic","country_short":"DO"},"event_link":"","meta_title":"","meta_description":"","no_index":false,"no_follow":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","custom_canonical_url":"","item_nav_hide":"no","utm_pass":false,"disable_chat":false,"asset_expiration":"","get_started_config":"default","gsc_tab":false,"enable_external_utm":false,"add_to_global_events":false,"enable_ab_test":false,"disable_next_steps":false,"display_desc":false,"next_steps_type":"default","title_align":"left","ns_title":"","ns_subtitle":"","resource_next_steps":"","w_tycontent":"","enable_global_intellimize":true,"enable_intellimize_api":false,"enable_anti_flicker":false,"event_agenda_group":[{"agenda_group_title":"","event_agenda":[{"agenda_date":"25\/06\/2026","agenda_tab_label":"Jueves 25 de junio ","agenda_details":[{"agenda_title":"Conexiones que Generan Valor","agenda_start_time":"18:00:00","agenda_end_time":"18:30:00","agenda_single_description":"<p>Recepci\u00f3n, registro, c\u00f3ctel de bienvenida y networking inicial.<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Bienvenidos a la Era de la Orquestaci\u00f3n","agenda_start_time":"18:30:00","agenda_end_time":"18:35:00","agenda_single_description":"<p>Apertura e introducci\u00f3n a la experiencia de la noche.<\/p>\n","agenda_session_speakers":false},{"agenda_title":"La Mezcla Perfecta","agenda_start_time":"18:35:00","agenda_end_time":"18:50:00","agenda_single_description":"<p>MasterClass de Ron: los ingredientes detr\u00e1s de una experiencia extraordinaria.<\/p>\n","agenda_session_speakers":[{"speaker_photo":629975,"speaker_full_name":"Alexander Bellone","speaker_position_company":"Mix\u00f3logo Profesional"}]},{"agenda_title":"De Automatizar Interacciones a Orquestar Resultados","agenda_start_time":"18:50:00","agenda_end_time":"19:25:00","agenda_single_description":"<p>C\u00f3mo la orquestaci\u00f3n ag\u00e9ntica transforma la experiencia del cliente y entrega resultados de negocio medibles.<\/p>\n","agenda_session_speakers":[{"speaker_photo":608935,"speaker_full_name":"Leonardo Ortiz ","speaker_position_company":"AI and Experience Orquestration LATAM Director "}]},{"agenda_title":"Inteligencia en Acci\u00f3n ","agenda_start_time":"19:25:00","agenda_end_time":"19:40:00","agenda_single_description":"<p>Preparaci\u00f3n del segundo c\u00f3ctel y reflexi\u00f3n sobre la coordinaci\u00f3n de m\u00faltiples elementos para crear experiencias memorables.<\/p>\n","agenda_session_speakers":[{"speaker_photo":629975,"speaker_full_name":"Alexander Bellone","speaker_position_company":"Mix\u00f3logo Profesional"}]},{"agenda_title":"Orquestaci\u00f3n Ag\u00e9ntica en Acci\u00f3n","agenda_start_time":"19:40:00","agenda_end_time":"20:00:00","agenda_single_description":"<p>Demostraci\u00f3n en Vivo.<\/p>\n","agenda_session_speakers":[{"speaker_photo":629973,"speaker_full_name":"Fab\u00edan Correa","speaker_position_company":"Associate Solution Consultant NOLA "}]},{"agenda_title":"La F\u00f3rmula del Futuro ","agenda_start_time":"20:00:00","agenda_end_time":"20:30:00","agenda_single_description":"<p>Actividad de Cierre. Conversaci\u00f3n abierta, conclusiones y reflexiones finales.<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Conexiones que inspiran","agenda_start_time":"20:30:00","agenda_end_time":"20:45:00","agenda_single_description":"<p>Networking ejecutivo.<\/p>\n","agenda_session_speakers":false}]}],"additional_agenda_content":""}],"event_start_date":"06\/25\/2026","event_end_date":"06\/25\/2026","event_speakers":[{"speaker_name":"Leonardo Ortiz","speaker_position":"AI and Experience Orchestration Director","speaker_description":"Leonardo Ortiz asesora a organizaciones de Am\u00e9rica Latina en la adopci\u00f3n de Inteligencia Artificial para transformar experiencias, optimizar operaciones y acelerar resultados de negocio. ","speaker_image":626414,"speaker_social":false}]},"_links":{"self":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/events\/626703","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/events"}],"about":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/types\/events"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/users\/1060"}],"version-history":[{"count":20,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/events\/626703\/revisions"}],"predecessor-version":[{"id":630190,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/events\/626703\/revisions\/630190"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/media?parent=626703"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_priority?post=626703"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_contenttheme?post=626703"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_bundle?post=626703"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_contenttheme2?post=626703"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_capability_sitewide?post=626703"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_products_programs?post=626703"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_buying_job?post=626703"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_buyer_persona?post=626703"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_sector?post=626703"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_segment?post=626703"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}