{"id":611820,"date":"2026-01-19T10:01:03","date_gmt":"2026-01-19T18:01:03","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&p=611820"},"modified":"2026-02-23T23:15:49","modified_gmt":"2026-02-24T07:15:49","slug":"customers-community-day-madrid-february-2026","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/es-mx\/events\/customers-community-day-madrid-february-2026","title":{"rendered":"Customers Community Day Madrid – February 2026"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":744,"featured_media":0,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-611820","events","type-events","status-publish","hentry"],"acf":{"hide_navigation":"false","hide_footer":"false","event_type":"industry","event_status":"ontime","event_start_date":"02\/24\/2026","event_location":"Madrid","event_venue_name":"Comet Meetings - Retiro","country":"Spain","venue_map":{"address":"Comet Meetings - Retiro, Calle de Alfonso XII, Madrid, Spain","lat":40.414949,"lng":-3.689300299999999,"zoom":14,"place_id":"ChIJmX3ERPQpQg0RcmnKJ4PK9NA","name":"Comet Meetings - Retiro","street_number":"30","street_name":"Calle de Alfonso XII","street_name_short":"C. de Alfonso XII","city":"Madrid","state":"Comunidad de Madrid","state_short":"MD","post_code":"28014","country":"Spain","country_short":"ES"},"item_nav_hide":"no","utm_pass":false,"asset_expiration":"","enable_external_utm":false,"disable_chat":false,"enable_ab_test":false,"add_to_global_events":false,"disable_next_steps":false,"display_desc":false,"next_steps_type":"default","title_align":"left","ns_title":"","ns_subtitle":"","resource_next_steps":"","event_header_bgc":"orange","event_header_title":"Customers Community Day 2026","event_description_title":"Un encuentro exclusivo para la comunidad de clientes de Genesys","event_description":"","event_header_image":"https:\/\/www.genesys.com\/media\/Brand_full-width_email-header_19-copy-1900x800-px.png","disable_registration":true,"form_header_alignment":"center","form_header":"Confirmar asistencia","form_button":"Registro","is_external_registration":[],"form_field_settings":["form_known","form_prefill","form_pp","cb_available","nolazy"],"form_setup":{"events_field_config":"advanced","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_country","fl_title"],"additional_custom_form_fields":{"advance_fields":[{"af_type":"text","af_width":false,"af_label":"Sugerencias o temas de inter\u00e9s","af_lid":"fe460","af_lname":"reusableField01Label","af_id":"fe461","af_name":"reusableField01Value","af_required":"not-required","af_opt_design":"stacked","af_value":"","select_option":false},{"af_type":"text","af_width":false,"af_label":"Alergias o intolerancias alimentarias","af_lid":"fe462","af_lname":"reusableField02Label","af_id":"fe463","af_name":"reusableField02Value","af_required":"not-required","af_opt_design":"stacked","af_value":"","select_option":false}]},"cust_form_id":"","form_cid":"701Ht000001x8I9IAI","multiple_cid":false,"multiple_cid_setup":[{"label":"Community Day Spain - 11 febrero 2025","cid":"","url":""},{"label":"Community Day Spain - 5 mayo 2025","cid":"","url":""}],"ar_status":"Event","ar_title":"default","ar_custom_title":"","ar_url":"default","ar_custom_url":"","custom_ty":"

En breve recibir\u00e1s un correo electr\u00f3nico confirmando tu registro. Te esperamos el pr\u00f3ximo 24 de febrero<\/strong>.<\/p>\n

Si tienes alguna duda, puedes ponerte en contacto con nosotros a trav\u00e9s del correo electr\u00f3nico: csm.iberia@genesys.com<\/span><\/a><\/p>\n"},"additional_form_content":"

Las inscripciones est\u00e1n cerradas por aforo completo.<\/p>\n

Para cualquier duda, contacta con csm.iberia@genesys.com<\/span><\/a><\/p>\n","disable_content_section":false,"event_content_template":"b1","event_title_group":{"title":"","sub_title":""},"media_content":{"select_media":"image","content_image":546384,"content_video":""},"text_content":{"sub_title_h4":"","text_content":"

\n
\n
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Te invitamos al Genesys Community Day<\/strong>, un evento exclusivo para la Comunidad de Clientes de Genesys<\/strong>, que se celebrar\u00e1 el pr\u00f3ximo 24 de febrero de 2026<\/strong> en Madrid, en el espacio COMET \u2013 Retiro<\/strong>. Un encuentro dise\u00f1ado para conectar con otros profesionales<\/strong>, compartir experiencias reales<\/strong> y explorar las \u00faltimas innovaciones en experiencia de cliente e IA<\/strong>, incluyendo las novedades de Genesys Cloud CX<\/strong>, en un entorno inspirador pensado para el aprendizaje y el networking de calidad.<\/div>\n
<\/div>\n
Reserva la fecha y acomp\u00e1\u00f1anos en una jornada pensada para impulsar nuevas ideas y generar impacto real en tu organizaci\u00f3n.<\/strong><\/div>\n<\/div>\n<\/div>\n<\/div>\n","cta_text":"","cta_url":""},"disable_agenda_section":false,"event_agenda_title":"Agenda","event_agenda_opened":"8","remove_agenda_nav":false,"event_agenda_nav":"","disable_speaker_section":true,"event_speaker_title":"Algunos de los ponentes confirmados...","remove_speaker_nav":false,"event_speaker_nav":"Ponentes","disable_venue_section":false,"remove_venue_nav":false,"event_venue_nav":"","enable_map":true,"disable_faq_section":true,"event_faq_title":"","event_faq_opened":"3","remove_faq_nav":false,"event_faq_nav":"","disable_sponsor_section":false,"event_sponsor_title":"","remove_sponsor_nav":false,"event_sponsor_nav":"","disable_partner_section":false,"event_partners_title":"","event_partners_subtitle":"","remove_partners_nav":false,"event_partners_nav":"","event_partners_columns":"5","disable_additional_content_section":true,"additional_content_template":"a1","additional_content_position":"default","additional_title_group":{"title":"","sub_title":""},"additional_media_content":{"select_media":"image","content_image":false,"content_video":""},"additional_text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"nav_logo":false,"nav_form_text":"","disable_navigation_form_link":false,"event_date_format":"default","event_time_format":"h:i a","event_hashtag":"","w_tycontent":"","meta_title":"","meta_description":"","no_index":false,"no_follow":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","custom_canonical_url":"","external_registration_link":"https:\/\/forms.office.com\/Pages\/ResponsePage.aspx?id=nOZceM-Qx02ogurzEtHRXVMk5W-Lno5Knx8LpLu7RedURVJXVkU2NlNZQU1MODkxT1ZCSDQ5SFFLWC4u","event_start_time":"09:30:00","event_end_date":"02\/24\/2026","event_end_time":"15:30:00","event_link":"","get_started_config":"default","gsc_tab":false,"enable_global_intellimize":true,"enable_intellimize_api":false,"enable_anti_flicker":false,"ics_button":["Add Calendar Buttons"],"ics_button_add_to_calendar_label":"A\u00f1adir al calendario","ics_event_timezone":"Europe\/Madrid","display_ics_button":"Thank you page","event_faq":[{"faq_question":"Me he registrado, pero fi","faq_answer":""}],"event_speakers":[{"speaker_name":"Arantxa Palacio","speaker_position":"Country Manager Iberia, Genesys","speaker_description":"","speaker_image":575711,"speaker_social":[{"social_site_link":"https:\/\/www.linkedin.com\/in\/arantxa-palacio-34b0376\/"}]},{"speaker_name":"Sami Hamood","speaker_position":"VP Customer Success, Genesys","speaker_description":"","speaker_image":612259,"speaker_social":[{"social_site_link":"https:\/\/www.linkedin.com\/in\/samihamood\/"}]},{"speaker_name":"Anna Bucolo","speaker_position":"Senior Manager Customer Success, Genesys","speaker_description":"","speaker_image":432625,"speaker_social":false}],"event_agenda_group":[{"agenda_group_title":"","event_agenda":[{"agenda_date":"24\/02\/2026","agenda_tab_label":"","agenda_details":[{"agenda_title":"Desayuno y networking","agenda_start_time":"09:30:00","agenda_end_time":"10:00:00","agenda_single_description":"

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