{"id":599827,"date":"2025-10-21T11:35:46","date_gmt":"2025-10-21T18:35:46","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&#038;p=599827"},"modified":"2025-11-24T07:02:41","modified_gmt":"2025-11-24T15:02:41","slug":"genesys-cx-executive-summit-argentina","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/es-mx\/events\/genesys-cx-executive-summit-argentina","title":{"rendered":"Genesys CX executive Summit Argentina"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1105,"featured_media":0,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-599827","events","type-events","status-publish","hentry"],"acf":{"hide_navigation":"false","hide_footer":"false","event_header_bgc":"orange","event_header_title":"Genesys CX Executive Summit Argentina","event_description_title":"Muchas gracias por tu inter\u00e9s. Hemos alcanzado el l\u00edmite de registros para nuestro evento. ","event_description":"","disable_registration":true,"form_header_alignment":"left","form_header":"Reg\u00edstrese","form_button":"Quiero registrarme","is_external_registration":[],"form_field_settings":["form_known","form_prefill","form_pp","cb_available","form_reach","nolazy"],"form_setup":{"events_field_config":"advanced","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_country","fl_city","fl_jobfunction1","fl_joblevel1","fl_title","fl_website","fl_industry1","fl_levelofinterest1"],"additional_custom_form_fields":{"advance_fields":[{"af_type":"select","af_width":"form-row","af_label":"\u00bfFue invitado por uno de nuestros Partners? 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"},"text_content":{"sub_title_h4":"","text_content":"<p data-start=\"1067\" data-end=\"1489\">En un entorno donde los clientes esperan interacciones m\u00e1s humanas, las organizaciones ganan cuando logran <strong data-start=\"1174\" data-end=\"1215\">conectar la empat\u00eda con la tecnolog\u00eda<\/strong>.<br data-start=\"1216\" data-end=\"1219\" \/>\u00danete a una jornada \u00fanica junto a los principales ejecutivos de CX del pa\u00eds, y descubre c\u00f3mo <strong data-start=\"1342\" data-end=\"1403\">la orquestaci\u00f3n de experiencias impulsada por IA ag\u00e9ntica<\/strong> en <strong data-start=\"1407\" data-end=\"1424\">Genesys Cloud<\/strong> est\u00e1 marcando el camino hacia la <strong data-start=\"1458\" data-end=\"1488\">Econom\u00eda de la Experiencia<\/strong>.<\/p>\n<h3 data-start=\"1496\" data-end=\"1543\"><strong data-start=\"1500\" data-end=\"1543\">\u00bfPor qu\u00e9 no puedes perd\u00e9rtelo?<\/strong><\/h3>\n<p data-start=\"1546\" data-end=\"1658\">\u00a0<strong data-start=\"1549\" data-end=\"1588\">Casos reales y resultados medibles:<\/strong> conoce c\u00f3mo compa\u00f1\u00edas de la regi\u00f3n transformaron su CX con Genesys.<\/p>\n<p data-start=\"1661\" data-end=\"1809\"><strong data-start=\"1664\" data-end=\"1695\">Innovaci\u00f3n con IA Ag\u00e9ntica:<\/strong> descubre c\u00f3mo la inteligencia artificial potencia a los agentes humanos y eleva la calidad de cada interacci\u00f3n.<\/p>\n<p data-start=\"1812\" data-end=\"1962\"><strong data-start=\"1815\" data-end=\"1840\">Charlas inspiradoras:<\/strong> especialistas de Genesys compartir\u00e1n estrategias, tendencias y aprendizajes sobre la evoluci\u00f3n del Customer Experience.<\/p>\n<p data-start=\"1965\" data-end=\"2113\"><strong data-start=\"1968\" data-end=\"1993\">Networking ejecutivo:<\/strong> conecta con l\u00edderes del ecosistema de CX \u00a0y Tecnolog\u00eda en un entorno exclusivo en el coraz\u00f3n de Buenos Aires.<\/p>\n<p data-start=\"1965\" data-end=\"2113\"><strong>Lo que te llevar\u00e1s:<\/strong><\/p>\n<p data-start=\"2210\" data-end=\"2317\">C\u00f3mo <strong data-start=\"2215\" data-end=\"2266\">orquestar experiencias fluidas y personalizadas<\/strong> en todos los canales desde una \u00fanica plataforma.<\/p>\n<p data-start=\"2321\" data-end=\"2425\">El verdadero impacto de la <strong data-start=\"2348\" data-end=\"2363\">IA ag\u00e9ntica<\/strong> en la eficiencia, productividad y satisfacci\u00f3n del cliente.<\/p>\n<p data-start=\"2429\" data-end=\"2538\"><strong data-start=\"2429\" data-end=\"2459\">Historias de \u00e9xito locales<\/strong>: empresas argentinas que ya alcanzan nuevos niveles de CX con Genesys Cloud.<\/p>\n<p data-start=\"2542\" data-end=\"2660\">Una mirada estrat\u00e9gica hacia la <strong data-start=\"2574\" data-end=\"2604\">Econom\u00eda de la Experiencia<\/strong>, donde tecnolog\u00eda y empat\u00eda impulsan la rentabilidad.<\/p>\n<p data-start=\"2664\" 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