{"id":599659,"date":"2025-10-21T08:28:22","date_gmt":"2025-10-21T15:28:22","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&p=599659"},"modified":"2025-11-19T12:23:09","modified_gmt":"2025-11-19T20:23:09","slug":"genesys-cx-executive-summit-rep-dominicana","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/es-mx\/events\/genesys-cx-executive-summit-rep-dominicana","title":{"rendered":"Genesys CX Executive Summit Rep. Dominicana"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1105,"featured_media":0,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-599659","events","type-events","status-publish","hentry"],"acf":{"hide_navigation":"false","hide_footer":"false","event_header_bgc":"orange","event_header_title":"","event_description_title":"Vive la nueva era de la experiencia: del servicio al v\u00ednculo emocional. ","event_description":"Muchas gracias por su inter\u00e9s en acompa\u00f1arnos, desafortunadamente hemos alcanzado el aforo total de registros para nuestro Genesys CX Executive Summit Rep\u00fablica Domincana.
\r\n
\r\nEsperamos contar con su participaci\u00f3n en una pr\u00f3xima actividad.
\r\n
\r\n
\r\nSaludos,
\r\nEquipo Genesys Nola. ","disable_registration":true,"form_header_alignment":"left","form_header":"","form_button":"Quiero registrarme ","is_external_registration":[],"form_field_settings":["form_known","form_prefill","form_pp","cb_available","form_reach","nolazy"],"form_setup":{"events_field_config":"advanced","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_country","fl_city","fl_jobfunction1","fl_joblevel1","fl_title","fl_website","fl_industry1","fl_levelofinterest1"],"additional_custom_form_fields":{"advance_fields":[{"af_type":"select","af_width":"form-5","af_label":"\u00bfFue invitado por uno de nuestros Partners?","af_lid":"fe460","af_lname":"reusableField01Label","af_id":"fe461","af_name":"reusableField01Value","af_required":"required","af_opt_design":"stacked","af_value":"","select_option":[{"so_label":"No, soy invitado directo de Genesys","so_value":"No, soy invitado directo de Genesys"},{"so_label":"Si, por ESMT ","so_value":"Si, por ESMT "},{"so_label":"Si, por Intelvox","so_value":"Si, por Intelvox"},{"so_label":"Si, por Interaxa","so_value":"Si, por Interaxa"},{"so_label":"Si, por Voxai","so_value":"Si, por Voxai"},{"so_label":"si, po AWS","so_value":"si, por AWS"}]}]},"cust_form_id":"","form_cid":"701Ht000001CVArIAO","multiple_cid":false,"multiple_cid_setup":false,"ar_status":"Event","ar_title":"default","ar_custom_title":"","ar_url":"default","ar_custom_url":"","custom_ty":"

Gracias por su registro, nuestro equipo confirmar\u00e1 su participaci\u00f3n a la brevedad.<\/p>\n"},"additional_form_content":"","disable_content_section":false,"event_content_template":"f","event_title_group":{"title":"Genesys CX Executive Summit Rep\u00fablica Dominicana","sub_title":""},"media_content":{"select_media":"image","content_image":false,"content_video":""},"text_content":{"sub_title_h4":"","text_content":"

En un mundo donde los clientes esperan m\u00e1s que respuestas, las marcas ganan cuando crean experiencias humanas, personalizadas y memorables<\/strong>.
\u00danete a un encuentro \u00fanico con los principales ejecutivos de CX de la regi\u00f3n, y descubre c\u00f3mo la IA Ag\u00e9ntica y la orquestaci\u00f3n de experiencias<\/strong> en Genesys Cloud<\/strong> est\u00e1n impulsando la Econom\u00eda de la Experiencia<\/strong>.<\/p>\n

\u00bfPor qu\u00e9 no puedes perd\u00e9rtelo?<\/strong><\/p>\n

Insp\u00edrate con historias reales<\/strong>: conoce c\u00f3mo empresas l\u00edderes de Latinoam\u00e9rica transformaron sus estrategias de experiencia de cliente con Genesys.<\/p>\n

Explora el poder de la IA ag\u00e9ntica<\/strong>: entiende c\u00f3mo la inteligencia artificial est\u00e1 redise\u00f1ando el rol de los agentes y optimizando el customer journey.<\/p>\n

Aprende de los expertos<\/strong>: nuestros especialistas compartir\u00e1n las claves para construir relaciones m\u00e1s humanas y rentables con tus clientes.<\/p>\n

Conecta y colabora<\/strong>: interact\u00faa con l\u00edderes y pares del ecosistema regional en un ambiente pensado para la innovaci\u00f3n y la conversaci\u00f3n ejecutiva<\/p>\n

Lo que te llevar\u00e1s:\u00a0<\/strong><\/p>\n

C\u00f3mo la orquestaci\u00f3n inteligente de experiencias<\/strong> puede conectar todos los puntos de contacto de tus clientes en una \u00fanica visi\u00f3n.<\/p>\n

Estrategias para implementar IA ag\u00e9ntica<\/strong> que empodera a los equipos humanos y mejora la productividad.<\/p>\n

Casos reales de empresas de la regi\u00f3n que han mejorado su CX<\/strong> con Genesys Cloud.<\/p>\n

Una visi\u00f3n clara de la Econom\u00eda de la Experiencia<\/strong>, donde la empat\u00eda, la eficiencia y la rentabilidad convergen.<\/p>\n

Networking de alto nivel con referentes de CX y tecnolog\u00eda en un entorno inspirador y exclusivo.<\/p>\n","cta_text":"","cta_url":""},"disable_agenda_section":false,"event_agenda_title":"","event_agenda_opened":"1","remove_agenda_nav":false,"event_agenda_nav":"","disable_speaker_section":false,"event_speaker_title":"","remove_speaker_nav":false,"event_speaker_nav":"","disable_venue_section":false,"remove_venue_nav":false,"event_venue_nav":"","enable_map":true,"disable_faq_section":false,"event_faq_title":"","event_faq_opened":"3","remove_faq_nav":false,"event_faq_nav":"","disable_sponsor_section":false,"event_sponsor_title":"","remove_sponsor_nav":false,"event_sponsor_nav":"","disable_partner_section":false,"event_partners_title":"","event_partners_subtitle":"","remove_partners_nav":false,"event_partners_nav":"","event_partners_columns":"5","disable_additional_content_section":true,"additional_content_template":"a1","additional_content_position":"default","additional_title_group":{"title":"","sub_title":""},"additional_media_content":{"select_media":"image","content_image":false,"content_video":""},"additional_text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"nav_logo":false,"nav_form_text":"","disable_navigation_form_link":false,"event_date_format":"default","event_time_format":"h:i a","event_hashtag":"","event_type":"cxtour","event_status":"ontime","event_location":"","event_venue_name":"","country":"Dominican Republic","venue_map":{"address":"Embassy Suites by Hilton Santo Domingo, Avenida Tiradentes, Santo Domingo, Dominican Republic","lat":18.4758631,"lng":-69.9271658,"zoom":14,"place_id":"ChIJKdliFsOJr44R15iGJ-bjOt0","name":"Embassy Suites by Hilton Santo Domingo","street_number":"32","street_name":"Avenida Tiradentes","street_name_short":"Av. Tiradentes","city":"Santo Domingo","state":"Distrito Nacional","post_code":"10119","country":"Dominican Republic","country_short":"DO"},"event_link":"","meta_title":"","meta_description":"","no_index":false,"no_follow":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","custom_canonical_url":"","item_nav_hide":"no","utm_pass":false,"disable_chat":false,"asset_expiration":"","get_started_config":"default","gsc_tab":false,"enable_external_utm":false,"add_to_global_events":false,"enable_ab_test":false,"disable_next_steps":false,"display_desc":false,"next_steps_type":"default","title_align":"left","ns_title":"","ns_subtitle":"","resource_next_steps":"","w_tycontent":"","enable_global_intellimize":true,"enable_intellimize_api":false,"event_sponsor_tier":[{"sponsor_tier":"Gold","custom_tier":"","event_sponsors":[{"sponsor_name":"ESMT","sponsor_image":402647,"sponsor_url":""},{"sponsor_name":"Intelvox","sponsor_image":599778,"sponsor_url":""},{"sponsor_name":"Interaxa","sponsor_image":564899,"sponsor_url":""},{"sponsor_name":"Voxai","sponsor_image":600155,"sponsor_url":""}]},{"sponsor_tier":"Custom","custom_tier":"Con el apoyo de ","event_sponsors":[{"sponsor_name":"AWS","sponsor_image":565263,"sponsor_url":""}]}],"event_agenda_group":[{"agenda_group_title":"Genesys CX Executive Summit Rep. Dominicana","event_agenda":[{"agenda_date":"19\/11\/2025","agenda_tab_label":"","agenda_details":[{"agenda_title":"Registro y Acreditaci\u00f3n ","agenda_start_time":"15:00:00","agenda_end_time":"15:45:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Experiencia del Cliente como Estrategia Diferencial: Orquestar, Personalizar y Ganar en el mercado caribe\u00f1o ","agenda_start_time":"15:45:00","agenda_end_time":"16:05:00","agenda_single_description":"","agenda_session_speakers":[{"speaker_photo":603900,"speaker_full_name":"Juan Vicente Hern\u00e1ndez","speaker_position_company":"Genesys Director Partner Sales, LATAM"}]},{"agenda_title":"Hacia la Econom\u00eda de la Experiencia impulsada por una plataforma de Orquestaci\u00f3n potenciada con IA","agenda_start_time":"16:05:00","agenda_end_time":"16:25:00","agenda_single_description":"","agenda_session_speakers":[{"speaker_photo":457218,"speaker_full_name":"Jos\u00e9 L\u00f3pez","speaker_position_company":"Senior Manager Solutions Consultant NOLA"}]},{"agenda_title":"Customer Experience Transformation with AWS ","agenda_start_time":"16:25:00","agenda_end_time":"16:45:00","agenda_single_description":"","agenda_session_speakers":[{"speaker_photo":603902,"speaker_full_name":"Francisco Fagas","speaker_position_company":"Arquitecto de Soluciones Senior, AWS"}]},{"agenda_title":"Panel: La Nueva Frontera del Valor: Inteligencia Artificial en la Experiencia del Cliente","agenda_start_time":"16:45:00","agenda_end_time":"17:20:00","agenda_single_description":"

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