{"id":577095,"date":"2025-06-16T05:52:45","date_gmt":"2025-06-16T12:52:45","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&p=577095"},"modified":"2025-07-25T08:23:21","modified_gmt":"2025-07-25T15:23:21","slug":"genesys-cx-summit-chile-2025","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/es-mx\/events\/genesys-cx-summit-chile-2025","title":{"rendered":"Genesys CX Executive Summit Chile 2025"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1105,"featured_media":0,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-577095","events","type-events","status-publish","hentry"],"acf":{"hide_navigation":"false","hide_footer":"false","event_type":"cxtour","event_status":"ontime","event_start_date":"07\/24\/2025","event_start_time":"08:30:00","event_location":"24 de Julio - Santiago de Chile","event_venue_name":"Hotel Best Western Premier Las Condes","country":"Chile","venue_map":{"address":"Best western premier - Alonso de C\u00f3rdova, Las Condes, Chile","lat":-33.4077977,"lng":-70.570906,"zoom":14,"place_id":"ChIJd66oIMPPYpYRhWQ_rU4gg8Q","name":"Best western premier","street_number":"5727","street_name":"Alonso de C\u00f3rdova","city":"Santiago","state":"Regi\u00f3n Metropolitana","post_code":"7560927","country":"Chile","country_short":"CL"},"event_link":"","event_header_bgc":"orange","event_header_title":"Genesys CX Executive Summit Chile 2025 ","event_description_title":"Registro Cerrado ","event_description":"Muchas Gracias por su inter\u00e9s! Hemos alcanzado el l\u00edmite de espacios disponibles para nuestro Evento.
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08:00 – Registro y Bienvenida<\/p>\n

09:00 – Genesys CX Executive Summit Chile: del contacto a la conexi\u00f3n, redise\u00f1ando la cultura de la experiencia. – Nicol\u00e1s Pebet, Vice President Sales Sola, Genesys \u00a0y Maritza Adasme, Senior Manager Customer Success Sola, Genesys<\/p>\n

09.20 – IA in the Age of Experience Economy – Felipe Schwartzmann, Senior Vice President Genesys Latam<\/p>\n

09:50 – La Econom\u00eda de la Experiencia: de lo te\u00f3rico a lo pr\u00e1ctico – Leones Villarroel, Arnaldo Sanfurgo, Juan Varela<\/p>\n

10:20 – Coffee Break<\/p>\n

10:40 – Panel: El Consumidor del Futuro (Deloitte, Accenture)<\/p>\n

11:15 – Panel: La Econom\u00eda de la Experiencia y el nuevo consumidor, Mitos, realidades y desaf\u00edos.<\/p>\n

11:55 – Break<\/p>\n

12:15 – Panel: Orquestando desde la base: Experiencias que transforman<\/p>\n

12:55 – Almuerzo<\/p>\n

13:55 – Entrevista: De la Experiencia al resultado: CX Estrat\u00e9gico en Latam<\/p>\n

14:25 – Redefiniendo la CX con Agentic AI de Genesys – <\/strong>Rander S. de Souza, AI Solutions & Innovation Director Genesys Latam<\/p>\n

14:55 – Coffee Break<\/p>\n

15:15 – Panel: Modelos que escalan, Experiencias que conectan.
\n15:55 – CX y la Econom\u00eda de la Experiencia, un camino que se construye hoy – Juan Jos\u00e9 De la Torre, CEO and Founder Raven.<\/p>\n

16:30 – Closing y c\u00f3ctel de Networking<\/p>\n"}],"disable_speaker_section":false,"event_speaker_title":"","remove_speaker_nav":false,"event_speaker_nav":"","disable_venue_section":false,"remove_venue_nav":false,"event_venue_nav":"","enable_map":true,"disable_faq_section":false,"event_faq_title":"","event_faq_opened":"3","remove_faq_nav":false,"event_faq_nav":"","disable_sponsor_section":false,"event_sponsor_title":"","remove_sponsor_nav":false,"event_sponsor_nav":"","disable_partner_section":false,"event_partners_title":"","event_partners_subtitle":"Con la participaci\u00f3n de","remove_partners_nav":false,"event_partners_nav":"","event_partners_columns":"4","disable_additional_content_section":true,"additional_content_template":"a1","additional_content_position":"default","additional_title_group":{"title":"","sub_title":""},"additional_media_content":{"select_media":"image","content_image":false,"content_video":""},"additional_text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"nav_logo":false,"nav_form_text":"","disable_navigation_form_link":false,"event_date_format":"default","event_time_format":"h:i a","event_hashtag":"","meta_title":"","meta_description":"","no_index":false,"no_follow":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","custom_canonical_url":"","item_nav_hide":"no","utm_pass":false,"disable_chat":false,"asset_expiration":"","get_started_config":"default","gsc_tab":false,"enable_external_utm":false,"add_to_global_events":false,"enable_ab_test":false,"disable_next_steps":false,"display_desc":false,"next_steps_type":"default","title_align":"left","ns_title":"","ns_subtitle":"","resource_next_steps":"","w_tycontent":"","event_sponsor_tier":[{"sponsor_tier":"Silver","custom_tier":"","event_sponsors":[{"sponsor_name":"E-Contact","sponsor_image":566606,"sponsor_url":""},{"sponsor_name":"AWS","sponsor_image":567700,"sponsor_url":""}]}],"event_partners_partners":[{"partner_name":"Accenture ","partner_logo":467354,"partner_url":"","partner_new_tab":false},{"partner_name":"Deloitte ","partner_logo":557867,"partner_url":"","partner_new_tab":false}]},"_links":{"self":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/events\/577095","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/events"}],"about":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/types\/events"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/users\/1105"}],"version-history":[{"count":15,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/events\/577095\/revisions"}],"predecessor-version":[{"id":585401,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/events\/577095\/revisions\/585401"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/media?parent=577095"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_priority?post=577095"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_contenttheme?post=577095"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_bundle?post=577095"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_contenttheme2?post=577095"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_capability_sitewide?post=577095"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_products_programs?post=577095"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_buying_job?post=577095"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_buyer_persona?post=577095"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_sector?post=577095"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_segment?post=577095"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}