{"id":573372,"date":"2025-05-20T09:59:57","date_gmt":"2025-05-20T16:59:57","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&p=573372"},"modified":"2025-07-16T12:17:33","modified_gmt":"2025-07-16T19:17:33","slug":"como-optimizar-tu-cx-en-tiempos-de-ia_peru","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/es-mx\/events\/como-optimizar-tu-cx-en-tiempos-de-ia_peru","title":{"rendered":"C\u00f3mo optimizar su CX en tiempos de IA_Per\u00fa"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1144,"featured_media":0,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-573372","events","type-events","status-publish","hentry","event_type-genesys-events"],"acf":{"event_start_date":"06\/24\/2025","event_header_image":"https:\/\/www.genesys.com\/media\/Web-header.png","external_registration_link":"https:\/\/forms.office.com\/Pages\/ResponsePage.aspx?id=nOZceM-Qx02ogurzEtHRXVMk5W-Lno5Knx8LpLu7RedUQTNONldXNFhJRlRPNTM4NTNTMDJEV1BYNS4u","event_content_template":"f","event_speakers":[{"speaker_name":"Arnaldo Gonz\u00e1lez","speaker_position":"Senior Solution Consultant, Genesys","speaker_description":"","speaker_image":false,"speaker_social":false},{"speaker_name":"Speaker","speaker_position":"","speaker_description":"","speaker_image":false,"speaker_social":false}],"event_agenda_group":[{"agenda_group_title":"","event_agenda":[{"agenda_date":"10\/06\/2025","agenda_tab_label":"","agenda_details":[{"agenda_title":"Bienvenida ","agenda_start_time":"09:00:00","agenda_end_time":"09:15:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Introducci\u00f3n CrossNet","agenda_start_time":"09:15:00","agenda_end_time":"09:45:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Charla Genesys ","agenda_start_time":"09:45:00","agenda_end_time":"10:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Networking","agenda_start_time":"10:30:00","agenda_end_time":"11:00:00","agenda_single_description":"","agenda_session_speakers":false}]}],"additional_agenda_content":""}],"additional_content_template":"f","event_type":"partner","event_status":"ontime","w_tycontent":"

Muchas gracias por el inter\u00e9s en nuestro evento, su espacio ha sido confirmado.<\/p>\n

Cualquier duda comunicarse con juanita.giraldo@genesys.com y\/o jdominguez@e-contact.pe<\/p>\n","event_description":"*Evento Realizado*
\r\n
\r\nGenesys, e-Contact y Entel Connect Center lo invitan el pr\u00f3ximo martes 24 de junio a un desayuno exclusivo en Lima, en donde la IA ser\u00e1 el protagonista. Conozca c\u00f3mo mejorar la experiencia para sus clientes y optimizar su operaci\u00f3n.","event_location":"Hilton Miraflores ","event_venue_name":"Hilton Miraflores ","country":"Peru","venue_map":{"address":"Hotel Miraflores, Avenida Arequipa, Miraflores, Peru","lat":-12.1072775,"lng":-77.0312101,"zoom":14,"place_id":"ChIJ4ZXD1O_JBZER5rE26FA4gOU","name":"Hotel Miraflores","street_number":"4140","street_name":"Avenida Arequipa","street_name_short":"Av. Arequipa","city":"Miraflores","state":"Provincia de Lima","post_code":"15046","country":"Peru","country_short":"PE"},"hide_navigation":"false","hide_footer":"false","item_nav_hide":"no","utm_pass":false,"enable_external_utm":false,"disable_chat":false,"enable_ab_test":false,"event_header_bgc":"orange","event_header_title":"C\u00f3mo optimizar su CX en tiempos de IA","event_description_title":"Desayuno Per\u00fa","disable_registration":true,"form_header_alignment":"center","form_header":"Reg\u00edstrese","form_button":"Enviar","is_external_registration":[],"form_setup":{"events_field_config":"advanced","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_title"],"additional_custom_form_fields":{"advance_fields":false},"cust_form_id":"","form_cid":"701Ht000001CTMoIAO","multiple_cid":false,"multiple_cid_setup":false,"ar_status":"Event","ar_title":"custom","ar_custom_title":"Confirmamos su participaci\u00f3n en nuestro evento ","ar_url":"default","ar_custom_url":"","custom_ty":"

\u00a1Muchas gracias por su inscripci\u00f3n!<\/h5>\n
Pronto confirmamos a su correo la participaci\u00f3n en nuestro evento “C\u00f3mo optimizar su CX en tiempos de IA” en Per\u00fa.<\/h5>\n"},"additional_form_content":"","disable_content_section":false,"event_title_group":{"title":"","sub_title":""},"text_content":{"sub_title_h4":"","text_content":"

Algunos de los temas que trataremos:<\/strong><\/h2>\n
\u2705 Automatizaci\u00f3n inteligente en tiempo real
\n\u2705 Copiloto para agentes y supervisores
\n\u2705 Aumento de desempe\u00f1o impulsado por IA<\/h5>\n","cta_text":"","cta_url":""},"disable_agenda_section":true,"disable_speaker_section":true,"disable_venue_section":true,"enable_map":true,"disable_faq_section":true,"disable_sponsor_section":false,"disable_additional_content_section":false,"additional_title_group":{"title":"","sub_title":""},"additional_media_content":{"select_media":"image","content_image":false,"content_video":""},"additional_text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"nav_logo":false,"nav_form_text":"Reg\u00edstrese","disable_navigation_form_link":false,"event_date_format":"F j, Y","event_time_format":"h:i a","event_hashtag":"Experi\u00eanciaGenesys","meta_title":"","meta_description":"","no_index":false,"meta_twitter_title":"","meta_facebook_title":"","media_content":{"select_media":"image","content_image":false,"content_video":""},"asset_expiration":"","add_to_global_events":true,"no_follow":false,"meta_twitter_description":"","meta_facebook_description":"","form_field_settings":["form_known","form_prefill","form_pp","cb_available","form_reach","nolazy"],"event_venue_address":"Av. 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